Solution Manager Jobs in Washington
Solution Manager jobs in Washington are actively hired across technology, healthcare, and enterprise software sectors, with openings at every level from associate solution manager through senior and principal roles. Seattle, Bellevue, and Redmond anchor most of the hiring, with well-established employers like Microsoft, Amazon, and Accenture consistently recruiting solution managers for both commercial and public-sector accounts. The most in-demand specialties in Washington are cloud solutions, healthcare IT, and enterprise software delivery. Find a role that fits below and apply directly.
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Showing 5 of 14+ Solution Manager jobs
Commercial Engineering & AI (CEAI) partners closely with stakeholders to accelerate the transformation of Microsoft’s commercial business into a frontier organization. We bring together AI‑native engineering, modern platforms, and deep commercial insight to reimagine how work gets done - at scale and with impact. Our mission is to unlock new ways of operating through intelligent systems while creating the conditions for our teams to do the most meaningful work of their careers. If you’re excited to build, experiment, and shape the future of commercial execution with AI at the core, we invite you to apply.
As part of CEAI, the Support Experience Group (SxG) is leading the transformation of Microsoft’s support ecosystem into an AI-first, agent-powered model. We build intelligent platforms and reusable AI agents that diagnose, guide, and resolve customer issues—improving time-to-resolution and enabling engineers to focus on complex, high-value scenarios.
We are looking for a Sr Technical Solution Manager to us AI to drive the implementation of Business Continuity / Dial Tone solution for our customer support ecosystem to ensure our critical support infrastructure is available when our customers need us most. This role will work with business and engineering team to define the Business Continuity Disaster Recovery (BCDR) scenarios and requirements and drive implementation. They will develop and maintain BCDR playbooks so all roles across the company know what to do during an outage. They will also conduct periodic outage drills to ensure all people, process, and technology is ready at a moments notice.
Responsibilities
Build cross-team coordination and community across business and engineering teams to solve complex business-process and technology-integration challenges and deliver technical solutions.
Develop vision, strategy, and roadmap for complex, high-impact solution areas aligned with business, security, and compliance objectives, incorporating emerging-technology research and proof-of-concept evaluations.
Garner stakeholder support and buy-in for the solution vision and strategy; clarify requirements, communicate priorities, and translate complex problem statements into business requirements for engineering teams.
Partner with engineering teams to design roadmaps and develop technical solutions that meet business, technical, and compliance needs.
Track and communicate project schedules end-to-end; hold stakeholders accountable, manage risks, and allocate resources effectively.
Define success criteria and performance metrics; use KPIs and OKRs, success metrics, and Voice of Customer feedback to consolidate status updates and evaluate and resolve solution performance issues.
Drive adoption and continuous improvement; conduct user acceptance testing and focus groups, enable and train stakeholders/partners on changes, and mature solutions post-launch by addressing feedback.
Qualifications
Required Qualifications:
Master's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in project management, operations, or engineering OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 6+ years experience in project management, operations, or engineering OR equivalent experience.
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check. This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
Experience working in high volume contact center operations.
Experience working in the Business Continuity / Disaster Recovering arena.
Experience deploying and maintaining package software solutions.
Technical Solution Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
Commercial Engineering & AI (CEAI) partners closely with stakeholders to accelerate the transformation of Microsoft’s commercial business into a frontier organization. We bring together AI‑native engineering, modern platforms, and deep commercial insight to reimagine how work gets done - at scale and with impact. Our mission is to unlock new ways of operating through intelligent systems while creating the conditions for our teams to do the most meaningful work of their careers. If you’re excited to build, experiment, and shape the future of commercial execution with AI at the core, we invite you to apply.
As part of CEAI, the Support Experience Group (SxG) is leading the transformation of Microsoft’s support ecosystem into an AI-first, agent-powered model. We build intelligent platforms and reusable AI agents that diagnose, guide, and resolve customer issues—improving time-to-resolution and enabling engineers to focus on complex, high-value scenarios.
We are looking for a Sr Technical Solution Manager to us AI to drive the implementation of Business Continuity / Dial Tone solution for our customer support ecosystem to ensure our critical support infrastructure is available when our customers need us most. This role will work with business and engineering team to define the Business Continuity Disaster Recovery (BCDR) scenarios and requirements and drive implementation. They will develop and maintain BCDR playbooks so all roles across the company know what to do during an outage. They will also conduct periodic outage drills to ensure all people, process, and technology is ready at a moments notice.
Responsibilities
Build cross-team coordination and community across business and engineering teams to solve complex business-process and technology-integration challenges and deliver technical solutions.
Develop vision, strategy, and roadmap for complex, high-impact solution areas aligned with business, security, and compliance objectives, incorporating emerging-technology research and proof-of-concept evaluations.
Garner stakeholder support and buy-in for the solution vision and strategy; clarify requirements, communicate priorities, and translate complex problem statements into business requirements for engineering teams.
Partner with engineering teams to design roadmaps and develop technical solutions that meet business, technical, and compliance needs.
Track and communicate project schedules end-to-end; hold stakeholders accountable, manage risks, and allocate resources effectively.
Define success criteria and performance metrics; use KPIs and OKRs, success metrics, and Voice of Customer feedback to consolidate status updates and evaluate and resolve solution performance issues.
Drive adoption and continuous improvement; conduct user acceptance testing and focus groups, enable and train stakeholders/partners on changes, and mature solutions post-launch by addressing feedback.
Qualifications
Required Qualifications:
Master's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 4+ years experience in project management, operations, or engineering OR Bachelor's Degree in Business, Project Management, Supply Chain, Computer Science, Management Information Systems, Engineering, or related field AND 6+ years experience in project management, operations, or engineering OR equivalent experience.
Other Requirements
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check. This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
Experience working in high volume contact center operations.
Experience working in the Business Continuity / Disaster Recovering arena.
Experience deploying and maintaining package software solutions.
Technical Solution Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.
See All 14 Solution Manager Jobs in Washington
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Find Solution Manager JobsSolution Manager Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Solution Manager Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Retail
- E-Commerce & Online Marketplaces
What Washington Employers Look For
The qualifications that appear most often in solution manager jobs across Washington.
- Bachelor's degree in business, computer science, information systems, or a related field
- Experience translating complex technical solutions into clear business value for clients
- Proven ability to manage cross-functional teams and stakeholder relationships across the project lifecycle
- Familiarity with cloud platforms such as Microsoft Azure, AWS, or Google Cloud
- Strong background in enterprise software sales cycles, presales, or solution architecture
- Project management certification such as PMP or Agile/Scrum credentials preferred by many Washington employers
Solution Manager Jobs in Washington: Frequently Asked Questions
How do you become a solution manager in Washington?
Most solution manager roles in Washington require a bachelor's degree in business, information systems, or computer science, combined with experience in a technical or client-facing role. Washington does not require a state-issued license to work as a solution manager. Employers in the Seattle-Bellevue technology corridor typically look for candidates with backgrounds in presales, solutions consulting, or product management, and many value certifications from Microsoft, AWS, or a recognized project management body as a concrete differentiator.
Which companies hire solution managers in Washington?
Employers hiring solution managers in Washington right now include TikTok, HP, and Microsoft, based on current listings on Migrate Mate as of August 2026. Washington's deep concentration of enterprise technology firms and large healthcare systems means solution manager roles appear across both product companies and professional services organizations with major regional offices.
Which Washington cities have the most solution manager jobs?
Seattle, Redmond, and Vancouver have the most solution manager openings in Washington. Seattle and Bellevue drive the bulk of demand because they are home to a dense cluster of enterprise technology headquarters and large consulting firms, while Redmond generates significant volume through Microsoft's campus and its extensive partner and vendor ecosystem.
Are there remote solution manager jobs in Washington?
Yes, and more than most fields. Solution management is predominantly a communication and coordination role, which makes it well suited to remote and hybrid arrangements. About 17% of solution manager openings tied to Washington are remote or hybrid as of August 2026, reflecting employer flexibility across the technology and professional services sectors. The parts of the role most commonly performed remotely are client presentations, solution design sessions, and internal stakeholder coordination.
How can I get hired as a solution manager in Washington with little or no experience?
The most realistic entry path is moving into a solution manager role from an adjacent position such as solutions consultant, technical account manager, or business analyst. Large Washington technology employers including Microsoft and Amazon run associate and rotational programs that place early-career candidates into client-facing technical roles that feed directly into solution management tracks. Building a portfolio that demonstrates a completed solution design or a presales process, and earning an entry-level cloud certification, significantly strengthens applications at Washington-based technology and consulting firms.
Where can I find and apply to solution manager jobs in Washington?
You can find and apply to solution manager jobs in Washington on Migrate Mate, which lists current Washington openings from employers actively hiring. Search the available roles, identify the ones that match your experience and location preference, and apply directly to the ones that fit.
See All 14 Solution Manager Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
Find Solution Manager Jobs