Solution Manager Jobs in Florida
Solution Manager jobs in Florida are active across the state's technology, healthcare, and financial services sectors, with openings at every level from associate to senior principal. The largest concentrations of hiring are in Miami, Tampa, and Orlando, where employers such as Cognizant, Lenovo, and Conduent maintain significant Florida operations. The most consistent demand is for solution managers specializing in enterprise software integration, managed services, and healthcare IT delivery. Find a role that fits below and apply directly.
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Job Purpose
The Senior Solution Adoption Manager is a strategic, client-facing leader responsible for driving customer adoption, maximizing value realization, and ensuring long-term success across our SaaS product suite. Acting as the primary point of contact for assigned clients, this role guides organizations through their full lifecycle—from onboarding to expansion—while promoting effective technology use, maintaining a stable product environment, and delivering proactive communication and strategic guidance.
Responsibilities
- Serve as the primary client liaison and trusted advisor for all DDA Analyzer use cases and broader platform engagement
- Partner closely with Product Delivery and Implementation teams to support smooth onboarding, expansion opportunities, and ongoing optimization efforts
- Drive adoption of product features through education, strategic engagement, and customized utilization plans that support ROI and business outcomes
- Develop a deep understanding of client goals, workflows, business processes, and success metrics to ensure alignment and value realization
- Collaborate with Engineering, Product, and Support teams to identify and resolve systemic issues and deliver timely updates
- Deliver proactive communication related to product releases, enhancements, known issues, and potential impacts.
- Coordinate with Support to ensure efficient triage and resolution of client‑reported issues, maintaining high satisfaction and stability
- Advocate internally as the voice of the customer, providing insight to Product Owners and cross‑functional forums to influence roadmap and prioritization
- Ability to travel to client sites as necessary. Estimated 15-20%
Knowledge and Experience
- 5+ years of experience in the mortgage origination industry
- Mortgage Industry operational and/or mortgage underwriting experience is a plus
- Knowledge of loan origination solutions
- Consulting experience a plus
- DDA, Encompass, Encompass SDK mortgage technologies knowledge a plus
- 5+ years in technical advisory, account management, customer success, or support roles within software, IT, or mortgage technology environments
- 3+ years’ experience administrating or utilizing loan origination software
- Experience working with SaaS and cloud-based solutions
- Demonstrated success building strong, long-term client relationships across technical, operational, and leadership stakeholders
- Strong diagnostic, analytical, and troubleshooting skills
- Proficiency with data analytics and the ability to translate insights into action
- Exceptional organizational, communication, project‑management, and time‑management abilities
- High technical aptitude with the ability to simplify complex concepts for diverse audiences
- Ability to influence and collaborate effectively in a matrixed environment
#LI-SF1
-: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.Job Purpose
The Senior Solution Adoption Manager is a strategic, client-facing leader responsible for driving customer adoption, maximizing value realization, and ensuring long-term success across our SaaS product suite. Acting as the primary point of contact for assigned clients, this role guides organizations through their full lifecycle—from onboarding to expansion—while promoting effective technology use, maintaining a stable product environment, and delivering proactive communication and strategic guidance.
Responsibilities
- Serve as the primary client liaison and trusted advisor for all DDA Analyzer use cases and broader platform engagement
- Partner closely with Product Delivery and Implementation teams to support smooth onboarding, expansion opportunities, and ongoing optimization efforts
- Drive adoption of product features through education, strategic engagement, and customized utilization plans that support ROI and business outcomes
- Develop a deep understanding of client goals, workflows, business processes, and success metrics to ensure alignment and value realization
- Collaborate with Engineering, Product, and Support teams to identify and resolve systemic issues and deliver timely updates
- Deliver proactive communication related to product releases, enhancements, known issues, and potential impacts.
- Coordinate with Support to ensure efficient triage and resolution of client‑reported issues, maintaining high satisfaction and stability
- Advocate internally as the voice of the customer, providing insight to Product Owners and cross‑functional forums to influence roadmap and prioritization
- Ability to travel to client sites as necessary. Estimated 15-20%
Knowledge and Experience
- 5+ years of experience in the mortgage origination industry
- Mortgage Industry operational and/or mortgage underwriting experience is a plus
- Knowledge of loan origination solutions
- Consulting experience a plus
- DDA, Encompass, Encompass SDK mortgage technologies knowledge a plus
- 5+ years in technical advisory, account management, customer success, or support roles within software, IT, or mortgage technology environments
- 3+ years’ experience administrating or utilizing loan origination software
- Experience working with SaaS and cloud-based solutions
- Demonstrated success building strong, long-term client relationships across technical, operational, and leadership stakeholders
- Strong diagnostic, analytical, and troubleshooting skills
- Proficiency with data analytics and the ability to translate insights into action
- Exceptional organizational, communication, project‑management, and time‑management abilities
- High technical aptitude with the ability to simplify complex concepts for diverse audiences
- Ability to influence and collaborate effectively in a matrixed environment
#LI-SF1
-: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.See All 8 Solution Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
Find Solution Manager JobsSolution Manager Jobs by City in Florida
Where Florida roles are concentrated, by current openings.
Solution Manager Job Market in Florida
A snapshot from current Florida openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Florida Employers Look For
The qualifications that appear most often in solution manager jobs across Florida.
- Bachelor's degree in business, information technology, or a related field required
- Three or more years of solution management or pre-sales technical consulting experience
- Demonstrated ability to manage end-to-end solution delivery across cross-functional teams
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong client-facing communication and stakeholder presentation skills
- Familiarity with cloud-based infrastructure, SaaS delivery models, or managed services environments
Solution Manager Jobs in Florida: Frequently Asked Questions
How do you become a solution manager in Florida?
Most solution manager roles in Florida require a bachelor's degree in business, information technology, computer science, or a related discipline. Florida does not issue a state-specific license for this role, so employers rely on a combination of education, relevant technical certifications, and hands-on experience. Industry credentials such as PMP, ITIL, or vendor certifications from Microsoft or AWS are frequently preferred by Florida employers in technology and healthcare.
Which companies hire solution managers in Florida?
Employers hiring solution managers in Florida right now include Kaseya, Motion, and Cengage, based on current listings on Migrate Mate as of October 2026. Florida's concentration of healthcare systems, financial services firms, and managed services providers means hiring tends to be consistent throughout the year rather than seasonal.
Which Florida cities have the most solution manager jobs?
Miami, Florida, and Tampa have the most solution manager openings in Florida. Miami leads because of its density of financial technology and professional services firms, Tampa draws from its growing technology corridor and healthcare sector anchored by employers like BayCare and Raymond James, and Orlando benefits from its hospitality technology industry and the presence of large IT services contractors.
Are there remote solution manager jobs in Florida?
Yes, and more than most fields. About 50% of solution manager openings tied to Florida are remote or hybrid as of October 2026, reflecting the desk-based and client-advisory nature of the role. Pre-sales and strategic advisory functions are most likely to be fully remote, while implementation-heavy positions often require periodic on-site presence at client locations.
How can I get hired as a solution manager in Florida with little or no experience?
The most realistic entry path is transitioning from an adjacent role such as business analyst, technical account manager, or sales engineer, where you already interact with clients and technology solutions. Large Florida employers including Cognizant, Conduent, and Florida Blue run associate consulting and solutions programs that bring in candidates with strong foundational skills rather than direct experience. Earning an entry-level project management or cloud certification strengthens applications considerably for these programs.
Where can I find and apply to solution manager jobs in Florida?
You can find and apply to solution manager jobs in Florida on Migrate Mate, which lists current Florida openings across industries and experience levels. Find roles that fit your background and apply directly without any intermediary steps.
See All 8 Solution Manager Jobs in Florida
Find roles in Florida that match your experience and apply in just a few clicks.
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