Support Analyst Jobs in Irving, TX

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY

The Merchandising Support Analyst provides analytical, process, and execution support to the Merchandising organization by turning cost, vendor, category, and performance data into clear insights and actionable recommendations. This role partners closely with Merchandising teams, Strategic Sourcing, and cross-functional business partners to support supplier strategy, cost management, vendor performance, and category decision-making. The analyst will help build fact-based materials, dashboards, and business cases that support cost mitigation, vendor negotiations, and category development decisions.

KEY DUTIES AND RESPONSIBILITIES

• Support the Cost Policy process by modeling the financial impact of vendor cost changes, analyzing cost movement, and providing insights that support cost mitigation and negotiation decisions.

• Manage and track cross-functional stages of cost policy, vendor submission reviews, and related process requirements to ensure adherence to guidelines and timelines.

• Regularly engage with Merchandising teams and cross-functional business partners to provide initiative-taking insights, respond to analytical requests, and support merchandise initiatives.

• Prepare cost, vendor, and category materials for leadership reviews, management decks, and recurring business updates.

• Develop, synthesize, and maintain Merchandise and vendor scorecards by tracking performance, interpreting results, and identifying actionable category development opportunities.

• Analyze multiple data points, including cost changes, commodity movement, vendor performance, and category trends, to create a clear business storyline and recommendation.

• Support development and evolution of multi-year vendor and merchandise strategies aligned to strategic goals, including vendor evaluation, assortment considerations, and category opportunities.

• Build dashboards, trackers, and reporting tools that help stakeholders understand vendor cost movement, cost mitigation progress, and key business drivers.

• Provide excellent customer service to the Merchandising organization through accurate analytics, timely execution, and strong follow-through.

• Support Joint Business Planning (JBP) activities through supplier analytics, performance tracking, fact-based negotiation materials, and identification of cost recovery or growth opportunities.

KEY LEADERSHIP COMPETENCIES

• Communicates findings and recommendations clearly and concisely to Merchandising, category managers, sourcing managers, and cross-functional stakeholders.

• Uses data to assess business situations, identify root causes, and recommend practical solutions with appropriate business context.

• Builds trusted working relationships with Merchandising teams and business partners by being responsive, accurate, and solutions oriented.

• Adapts quickly to shifting priorities, new business needs, and evolving merchandise processes while maintaining strong execution quality.

• Works independently while also collaborating effectively in a team environment.

EDUCATION AND EXPERIENCE

EDUCATION: Bachelor's degree (or equivalent experience) in Business, Business Analytics, Economics, Finance, Supply Chain, or related field.

PREFERRED EDUCATION: Master's degree preferred but not required.

YEARS OF RELEVANT WORK EXPERIENCE: 2+ years of experience utilizing analytics, financial modeling, category/vendor analysis, or business reporting to support decisions.

CERTIFICATIONS / LICENSES: NA

SPECIFIC KNOWLEDGE AND SKILLS

• Ability to thrive in a demanding environment, manage multiple competing priorities, and execute with an elevated level of accuracy.

• Strong analytical skills with the ability to combine multiple data sources into a clear business case and practical recommendation.

• Experience building and analyzing financial models, cost scenarios, dashboards, scorecards, and management reporting materials.

• Proficiency with Microsoft Office Suite, especially Excel and PowerPoint; experience with Power BI, Circana, Datalake, SQL/query tools, Oracle reporting, or other data tools preferred.

• Strong written and verbal communication skills, including the ability to translate data-driven insights for non-technical audiences.

• Excellent critical thinking skills and attention to detail, with a focus on analytics, execution, and verification.

• Customer-service mindset and ability to support Merchandising stakeholders with timely, accurate, and actionable analysis.

• Function as an early warning system by proactively identifying supplier, cost, promotional, and risks

before they become business issues.

• Translate complex data into executive-ready insights that help leaders quickly understand exposure, opportunities, recommended actions, and expected business impact.
• Provide visibility to decision ownership, action plans, and progress tracking to improve accountability and accelerate issue resolution across cross-functional teams.

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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.