Support Lead Jobs in West Virginia
Support Lead jobs in West Virginia are open across Charleston, Barboursville, and Gassaway and other West Virginia metros, with employers like Dollar General, 7-Eleven, and American Eagle Outfitters hiring at every experience level. Find a role that fits below and apply directly.
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INTRODUCTION
Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.
ROLE AND RESPONSIBILITIES
This position will lead the neuropsychology psychometrist team and administer tasks to patients (adult, adolescent, and child) with a wide range of known or suspected psychiatric and neurological conditions using standardized testing procedures. This work requires proficiency with a wide range of testing techniques for neurological and psychiatric problems. This position must be able to differentiate and deal effectively with patients, medical school and legal personnel both within the community and hospital environment and outside the State of West Virginia.
MINIMUM QUALIFICATIONS
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Bachelor’s degree AND three (3) years of experience as a psychometrist OR Master’s degree AND one (1) year of experience as a psychometrist.
2. State criminal background check and Federal (if applicable), as required for regulated areas.
PREFERRED QUALIFICATIONS
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Master’s degree.
2. Certification as a Psychometrist through the Board of Certified Psychometrists.
CORE DUTIES AND RESPONSIBILITIES:
The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
- Monitors psychometrists activities to ensure proper interviewing and testing of patients.
- Assists with training and orienting new psychometrists.
- Interviews and administers tests to patients with a wide range of known or suspected psychiatric and neurological conditions.
- Alters approach according to the special needs of each patient in order to ensure that the patient’s test results represent the best performances of which that patient is capable.
- Administers and scores a large number of individual tests and batteries of tests.
- Maintains awareness of deficits demonstrated by each patient and ensures that, whenever possible, tests of other abilities are presented in such a way that “irrelevant” deficits do not interfere with the patient’s performance.
- Uses manuals to score many of the results and converts raw scores into standard scores for certain tests.
- Computes a summary index of the number of impaired performances for the neuropsychological test battery using an algebraic formula.
- Reviews all test materials for errors in administering, recording and scoring and makes corrections if necessary.
- Compiles test data and scores test for interpretation in a timely manner.
- Performs billing and maintains a record-keeping and complex data retrieval system.
- Maintains inventory of all testing materials and supplies and orders testing materials and supplies when needed. Ensures all supplies, materials and equipment are available in assigned work area for proper performance of duties.
- Works with department secretary to schedule incoming referrals from all inpatient and outpatient referral sources.
- Maintains psychological testing files as necessary.
- Responds to correspondence requesting reprints, research and copies of psychological reports according to hospital confidentiality requirements.
- Coordinates collection and collation of data for research projects when necessary.
- Establishes an effective learning environment for psychology interns during their rotation with the assessment service, which includes appropriate training and supervision as deemed necessary by the director of the service. This also includes Psychiatry residents and Social Work interns.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping are necessary body movements utilized in performing duties through the work shift.
- Ability to sit for extended periods of time.
- When working on inpatient units, must be able and willing to participate in physical restraint of patient if needed.
- Ability to cope with high levels of stress that come with dealing with impaired patient populations.
WORKING ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The work environment includes time in the office at Chestnut Ridge Center as well as walking around interacting with patients and staff of Chestnut Ridge Center.
- The examiner may be on a one-to-one basis in a closed testing environment where patients may become hostile or uncooperative and may even attempt to leave the testing situation.
- The Psychometrist may be exposed to high levels of stress due to working with psychologically impaired patients.
SKILLS AND ABILITIES:
1. This position requires a high degree of interpersonal and communication skills with patients, faculty, staff, and outside referral sources.
SCHEDULED WEEKLY HOURS:
40
SHIFT:
Exempt/Non-Exempt: United States of America (Non-Exempt)
COMPANY:
BMC Berkeley Medical Center
COST CENTER:
480 BMC Psychology
ADDRESS:
2500 Hospital Drive
Martinsburg
West Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
See All 38 Support Lead Jobs in West Virginia
Find roles in West Virginia that match your experience and apply in just a few clicks.
Find Support Lead JobsSupport Lead Jobs by City in West Virginia
Where West Virginia roles are concentrated, by current openings.
Support Lead Job Market in West Virginia
A snapshot from current West Virginia openings, updated as new roles post.
Who's Hiring
- Dollar General7

- 7-Eleven6

- American Eagle Outfitters5

- Bass Pro Shops3

- Kroger3

Top Industries Hiring
- Retail29
- Healthcare & Medical Services4
- Banking & Financial Services3
- Food & Beverage1
- Technology & Software1
What West Virginia Employers Look For
The qualifications that appear most often in support lead jobs across West Virginia.
- Two or more years of experience in a customer support or service role
- Demonstrated experience coaching, mentoring, or supervising support agents
- Proficiency with a major help desk or CRM platform such as Zendesk or Salesforce
- Strong written and verbal communication skills for internal and customer-facing escalations
- Ability to analyze support metrics and report on team performance trends
- Associate or bachelor's degree in business, communications, or a related field
Support Lead Jobs in West Virginia: Frequently Asked Questions
How many support lead jobs are there in West Virginia?
There are 38+ support lead openings in West Virginia on Migrate Mate as of June 2026, with the most roles in Charleston, Barboursville, and Gassaway. New positions post regularly as employers across West Virginia hire.
Which West Virginia cities have the most support lead jobs?
Charleston, Barboursville, and Gassaway have the most support lead openings in West Virginia right now, with additional roles spread across smaller metros statewide.
Which companies hire support leads in West Virginia?
Employers hiring support leads in West Virginia include Dollar General, 7-Eleven, and American Eagle Outfitters, based on current listings on Migrate Mate as of June 2026.
Are there remote support lead jobs in West Virginia?
Yes. About 0% of support lead openings tied to West Virginia are remote or hybrid as of June 2026. The rest are on-site roles based in West Virginia metros.
How do I apply for support lead jobs in West Virginia?
You can apply to support lead jobs in West Virginia directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred West Virginia location, then apply to each one that fits.
See All 38 Support Lead Jobs in West Virginia
Find roles in West Virginia that match your experience and apply in just a few clicks.
Find Support Lead Jobs