System Support Specialist Jobs in Indiana
System Support Specialist jobs in Indiana are concentrated in healthcare IT, manufacturing operations technology, financial services infrastructure, and higher education help desks, with demand at every level from entry-level technicians to senior systems administrators. The largest hiring metros are Indianapolis, Fort Wayne, and Bloomington, where employers such as Salesforce, Indiana University Health, and Eli Lilly maintain substantial technology support operations. The most in-demand specialties are network administration support, enterprise software troubleshooting, and end-user desktop support. Scan the live roles below and apply to whichever ones fit.
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The Manufacturing Systems Support Technician provides technical support for manufacturing systems, production equipment, and information technology used in a manufacturing environment. This position is responsible for maintaining hardware, software, network connectivity, and manufacturing applications to ensure reliable production operations, minimize downtime, and support continuous improvement initiatives.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
1. Provide technical support for manufacturing systems, automated equipment, production workstations, barcode scanners, label printers, industrial PCs, and related equipment.
2. Install, configure, maintain, and troubleshoot manufacturing software, operating systems, and hardware.
3. Support Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP) systems, and production reporting applications.
4. Respond to production support requests and resolve system issues that impact manufacturing operations.
5. Troubleshoot network connectivity for manufacturing equipment, including switches, wireless devices, and industrial network components.
6. Perform software updates, equipment replacements, system backups, and preventive maintenance.
7. Coordinate with production, engineering, quality, and IT teams to resolve technical issues and improve system performance.
8. Maintain documentation for system configurations, troubleshooting procedures, and equipment inventories.
9. Assist with deployment of new manufacturing technologies, equipment upgrades, and process improvements.
10. Support data collection systems, handheld devices, printers, and automation interfaces.
11. Escalate complex technical issues to engineering, vendors, or senior IT personnel when necessary.
12. Follow company safety, quality, cybersecurity, and regulatory standards.
Requirements:Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. Associate’s degree in information technology, Computer Technology, Manufacturing Technology, Industrial Technology, or a related field, or equivalent work experience.
2. Experience supporting computer systems in a manufacturing or industrial environment.
3. Experience with automated assembly processes for automotive components.
4. Basic PLC troubleshooting and programming.
5. Basic Robot (3-axis and 6-axis) troubleshooting and programming.
6. Knowledge of Windows operating systems and Microsoft Office/Microsoft 365.
7. Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and Ethernet.
8. Experience troubleshooting hardware, software, and peripheral devices.
9. Strong analytical, troubleshooting, and problem-solving skills.
10. Excellent communication and customer service skills.
Preferred Qualifications
1. Experience supporting MES, ERP
2. Familiarity with industrial networking, PLCs, and automation equipment
Job Summary
The Manufacturing Systems Support Technician provides technical support for manufacturing systems, production equipment, and information technology used in a manufacturing environment. This position is responsible for maintaining hardware, software, network connectivity, and manufacturing applications to ensure reliable production operations, minimize downtime, and support continuous improvement initiatives.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
1. Provide technical support for manufacturing systems, automated equipment, production workstations, barcode scanners, label printers, industrial PCs, and related equipment.
2. Install, configure, maintain, and troubleshoot manufacturing software, operating systems, and hardware.
3. Support Manufacturing Execution Systems (MES), Enterprise Resource Planning (ERP) systems, and production reporting applications.
4. Respond to production support requests and resolve system issues that impact manufacturing operations.
5. Troubleshoot network connectivity for manufacturing equipment, including switches, wireless devices, and industrial network components.
6. Perform software updates, equipment replacements, system backups, and preventive maintenance.
7. Coordinate with production, engineering, quality, and IT teams to resolve technical issues and improve system performance.
8. Maintain documentation for system configurations, troubleshooting procedures, and equipment inventories.
9. Assist with deployment of new manufacturing technologies, equipment upgrades, and process improvements.
10. Support data collection systems, handheld devices, printers, and automation interfaces.
11. Escalate complex technical issues to engineering, vendors, or senior IT personnel when necessary.
12. Follow company safety, quality, cybersecurity, and regulatory standards.
Requirements:Required Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
1. Associate’s degree in information technology, Computer Technology, Manufacturing Technology, Industrial Technology, or a related field, or equivalent work experience.
2. Experience supporting computer systems in a manufacturing or industrial environment.
3. Experience with automated assembly processes for automotive components.
4. Basic PLC troubleshooting and programming.
5. Basic Robot (3-axis and 6-axis) troubleshooting and programming.
6. Knowledge of Windows operating systems and Microsoft Office/Microsoft 365.
7. Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, and Ethernet.
8. Experience troubleshooting hardware, software, and peripheral devices.
9. Strong analytical, troubleshooting, and problem-solving skills.
10. Excellent communication and customer service skills.
Preferred Qualifications
1. Experience supporting MES, ERP
2. Familiarity with industrial networking, PLCs, and automation equipment
See All 5 System Support Specialist Jobs in Indiana
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Where Indiana roles are concentrated, by current openings.
System Support Specialist Job Market in Indiana
A snapshot from current Indiana openings, updated as new roles post.
Who's Hiring
What Indiana Employers Look For
The qualifications that appear most often in system support specialist jobs across Indiana.
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+, Network+, or equivalent industry certification preferred by most Indiana employers
- Proficiency in diagnosing and resolving hardware, software, and network connectivity issues
- Experience with ticketing systems such as ServiceNow, Jira, or Remedy
- Familiarity with Windows and cloud-based environments including Microsoft 365 and Azure
- Strong written and verbal communication skills for working with end users and technical teams
System Support Specialist Jobs in Indiana: Frequently Asked Questions
How do you become a system support specialist in Indiana?
Most Indiana employers require at least an associate degree in information technology or computer science, though a bachelor's degree strengthens your application at larger organizations. There is no state-issued license for this role in Indiana, but earning vendor-neutral certifications such as CompTIA A+ or Network+ is the standard hiring pathway. Many community colleges across Indiana, including Ivy Tech Community College, offer programs specifically aligned with these credentials.
Which companies hire system support specialists in Indiana?
Companies currently hiring system support specialists in Indiana include BCSP, Jiffy Lube, and Parkview Health, per current listings on Migrate Mate as of September 2026. Indiana's strong presence of healthcare systems, manufacturing firms, and financial services companies means demand for system support specialists is distributed across multiple industries rather than concentrated in a single sector.
Which Indiana cities have the most system support specialist jobs?
Goshen, Lafayette, and Fort Wayne have the most system support specialist openings in Indiana. Indianapolis dominates the distribution as the state capital and home to major healthcare, finance, and tech employers, while Fort Wayne's manufacturing base and Bloomington's university and research institutions drive steady demand in those markets.
Are there remote system support specialist jobs in Indiana?
Yes, though availability depends on the specific duties involved, since roles requiring hands-on hardware support or on-site user assistance are rarely fully remote. About 50% of system support specialist openings tied to Indiana are remote or hybrid as of September 2026, reflecting growing employer flexibility for tasks that can be handled through remote access tools. Software troubleshooting, help desk triage, and cloud administration tasks are the functions most commonly offered in remote or hybrid arrangements.
How can I get hired as a system support specialist in Indiana with little or no experience?
The most realistic entry path is completing an IT support or networking program at Ivy Tech Community College or a similar Indiana institution and earning a CompTIA A+ certification before applying. Large Indiana employers such as Indiana University Health and Salesforce regularly hire candidates into help desk technician or IT associate roles that serve as direct feeders to system support specialist positions. Candidates transitioning from roles such as administrative coordinator, data entry clerk, or retail electronics associate often land interviews by highlighting troubleshooting and software experience, even without a formal IT title.
Where can I find and apply to system support specialist jobs in Indiana?
You can find and apply to system support specialist jobs in Indiana on Migrate Mate, which lists current Indiana openings from employers across the state. Search for roles that match your experience level and location preference, then apply directly to the ones that fit.
See All 5 System Support Specialist Jobs in Indiana
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