Technical Customer Support Jobs in Rockville, MD
Technical Customer Support jobs in Rockville are in strong demand, concentrated in the Rockville Town Center, King Farm, and Federal Triangle corridor across government IT services, biotech, and SaaS companies. Employers hiring right now include BAE Systems USA, ICF, and Axle. Find a role that fits below and apply directly.
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Soltesz is seeking a highly experienced Senior Technical Manager to serve as a technical authority in land development civil engineering. This role is focused on engineering expertise, quality, and technical problem solving - not project management or people management.
This position is ideal for a senior engineer looking to remain deeply engaged in technical work while influencing engineering quality across projects.
Key Responsibilities:
- Serve as a senior technical resource for land development design, including site layout, grading, drainage, stormwater management, utilities, and roadway design
- Perform advanced technical reviews of plans, calculations, and reports
- Provide guidance on complex engineering challenges and regulatory compliance
- Support QA/QC standards and technical best practices
- Assist project teams with technical solutions without managing budgets, schedules, or staff
Qualifications:
- Professional Engineer (P.E.) license in Maryland
- 20+ years of land development civil engineering experience
- Strong knowledge of Maryland and local jurisdiction regulations
- Proven ability to provide senior-level technical review and judgment
- Bachelor's degree in Civil Engineering
Soltesz is seeking a highly experienced Senior Technical Manager to serve as a technical authority in land development civil engineering. This role is focused on engineering expertise, quality, and technical problem solving - not project management or people management.
This position is ideal for a senior engineer looking to remain deeply engaged in technical work while influencing engineering quality across projects.
Key Responsibilities:
- Serve as a senior technical resource for land development design, including site layout, grading, drainage, stormwater management, utilities, and roadway design
- Perform advanced technical reviews of plans, calculations, and reports
- Provide guidance on complex engineering challenges and regulatory compliance
- Support QA/QC standards and technical best practices
- Assist project teams with technical solutions without managing budgets, schedules, or staff
Qualifications:
- Professional Engineer (P.E.) license in Maryland
- 20+ years of land development civil engineering experience
- Strong knowledge of Maryland and local jurisdiction regulations
- Proven ability to provide senior-level technical review and judgment
- Bachelor's degree in Civil Engineering
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Find JobsTechnical Customer Support Job Market in Rockville
Who's Hiring
Top Industries Hiring
- Science & Research
- Technology & Software
- Consulting & Professional Services
Technical Customer Support Jobs in Rockville: Frequently Asked Questions
How do I get a technical customer support job in Rockville?
Rockville's strongest hiring comes from government IT contractors, biotech firms along the I-270 Technology Corridor, and SaaS companies based in Rockville Town Center. Candidates with hands-on troubleshooting experience, familiarity with ticketing systems like Zendesk or ServiceNow, and any federal IT exposure stand out here. Targeting mid-size contractors and life sciences companies in Rockville tends to yield faster responses than chasing large enterprise postings.
Which companies hire technical customer supports in Rockville?
Employers hiring technical customer supports in Rockville right now include BAE Systems USA, ICF, and Axle, based on current listings on Migrate Mate as of July 2026. Rockville attracts a mix of federal IT contractors, biotech and health IT firms, and regional technology services companies, all of which regularly staff technical support roles.
Are there remote technical customer support jobs in Rockville?
Yes, though availability varies by role since some positions require on-site lab or government facility access. About 89% of technical customer support openings tied to Rockville are remote or hybrid as of July 2026, with the highest remote share in SaaS and health IT roles. On-site requirements are most common among federal contractors working with sensitive systems in Rockville.
How can I get a technical customer support job in Rockville with little or no experience?
The most realistic entry path in Rockville is through junior helpdesk or tier-one support roles at federal IT contractors and health IT companies, which regularly hire candidates without deep experience if they hold CompTIA A+ or have completed a community college IT program. Montgomery College in Rockville offers relevant certificates that many local employers recognize. Applying to staffing firms that place contractors at Rockville-area government sites also opens doors quickly for entry-level candidates.
Which industries hire the most technical customer supports in Rockville?
Most technical customer support openings in Rockville sit in Science & Research, Technology & Software, and Consulting & Professional Services, per current listings on Migrate Mate as of July 2026. Rockville's concentration of federal contractors along the I-270 corridor, alongside a dense cluster of biotech and health IT companies, consistently drives local demand for technical support talent.
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