Technical Lead Jobs in Arkansas

Technical Services Director

Springdale Water Utilities is now accepting applications for the position of Technical Services Director.

Job Description

Working under the direction of the COO/Director of Engineering and the Executive Director, this individual is responsible for supervising assigned staff and the execution of duties and assignments of the Technical Services Division of Springdale Water Utilities, hereafter referred to as the Utility. In summary, the primary responsibilities include implementation and administration of programs and services to assure the Utility is complying with the Clean Water Act, the Safe Drinking Water Act, and other federal and state regulatory requirements. The Technical Services Director is responsible for ensuring appropriate health and safety measures are established and executed by assigned staff in systems operations, maintenance, and new construction.

This position requires working outside normal business hours.

Knowledge, Skills & Abilities To Meet Job Requirements

It is essential that the person appointed to this position has adequate training, knowledge, and management skills in the operation of a public water system and a sanitary sewer collection system. In order to perform this job assignment successfully, the person in this position must demonstrate the following knowledge, skills and abilities:

• Must be well versed in all aspects of water treatment, distribution, pumping, and storage; and wastewater collection, pumping, and advanced biological treatment
• Knowledgeable of state and federal laws and regulations applicable to the operation of a public water system and a sanitary sewer system
• Ability to plan, organize, delegate responsibility, supervise, and review the work of subordinates to secure efficient results in an equitable manner
• Possess a general knowledge of personal computers/operating systems and the interface with programmable logic controllers and two-way radio equipment
• Possess the ability to read and comprehend electrical schematics, engineering plans/specifications, operation and maintenance manuals, and safety instructions
• General knowledge of municipal budgeting and procurement procedures
• Knowledgeable of municipal organizations and management principles
• Capable of communicating clearly and concisely, both orally and in writing
• Ability to interpret and explain Utility administration policies and procedures
• Demonstrate the ability to work safely and efficiently
• Demonstrate ability to understand and interpret verbal and written instructions and to execute work directives in an expedient and efficient manner
• Ability to work under stress and pressure and to respond to any crisis or emergency situation
• Ability to physically perform the essential functions of the position
• Demonstrate the ability to establish and maintain an effective working relationship with fellow employees. Work well with the public, supervisors, and co-workers
• Maintain a good attendance record

RESPONSIBILITIES

The following include some of the general duties and responsibilities:

• Supervise assigned staff in the daily operation, maintenance and security of all water storage facilities, water booster stations, and sewer lift stations
• Maintain and expand the Utility’s SCADA system
• Operate and maintain the Utility’s fire prevention and security systems
• Develop, implement, and supervise Utility programs to assure compliance with the Lead and Copper Rule, Total Coliform Rule, Consumer Confidence Reporting, Boil Orders, Backflow Prevention, Risk Management, Emergency Response Procedures, Operator Training, and other regulatory requirements promulgated by the U.S. Environmental Protection Agency and the Arkansas Department of Health
• Supervise dispatch personnel assigned to the Technical Services Division.
• Investigate and address consumer queries and concerns regarding drinking water quality or quantity
• Provide technical support to other divisional directors and supervisors.
• Assist with the Utility’s safety program and training.
• Act as department liaison with regulatory agencies
• Investigate any sewer bypass or overflow and assist with the NPDES reporting requirements
• Act as a public relations officer for the utility.
• Compile an annual budget for the Technical Services Division.
• Formulate and carry out programs for the training and development of staff using personal instruction, on-the-job training, and job rotation methods.
• Perform other duties as assigned

Education & Training

High school diploma or equivalent. Degree in related field highly recommended.

Incumbent must obtain and maintain within one year, after assuming position, a Class IV Water Distribution Operator’s License issued by the Arkansas Department of Health. Incumbent must obtain and maintain within one year, of assuming position, a Wastewater Treatment Operator’s License issued by the Arkansas Department of Environmental Quality, at the appropriate level agreed to by the Executive Director and incumbent. The Utility’s compensation system is designed to motivate employees to contribute to the maximum of their ability by compensating based on their job performance and meeting licensing requirements. Inability to obtain proper licenses, within a year of being eligible to test, will result in a decrease of potential merit increases.

Have, or have the ability to obtain within one year, certification by the State of Arkansas for testing and repair of backflow prevention devices.

Have the ability to immediately obtain a valid motor vehicle operator’s license from the State of Arkansas and remain insurable by the carrier providing automotive insurance coverage to the Springdale Water and Sewer Commission.

Salary DOE

Springdale Water provides an exceptional benefit package and is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $8,543.00 - $12,812.00 per month

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Work Location: In person