Technical Service Advisor Jobs
Technical Service Advisor jobs are open across automotive, heavy equipment, HVAC, and industrial manufacturing sectors, with specializations in warranty administration, diagnostics support, and customer-facing repair coordination, from entry-level to senior and team-lead roles. See the openings below and apply to the ones that match your experience.
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Showing 5 of 14+ Technical Service Advisor jobs
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This role serves as the primary point of contact for Treasury clients, providing day-to-day support for treasury, cash management, card, merchant, and depository products and services of varying complexity.
Key responsibilities include delivering exceptional relationship management, client service, and technical support while partnering closely with internal stakeholders, including Sales and Relationship Managers, Product Managers, Compliance, and Operations teams. The individual in this role is responsible for resolving complex and unique client inquiries, identifying solutions, and ensuring a seamless client experience across treasury management services.
Job Responsibilities:
- Receive and respond to escalated client inquiries and service requests through phone and email channels in a timely and professional manner.
- Provide prompt resolution and support for a wide range of client requests, ensuring a positive client experience.
- Build and strengthen relationships with internal business partners and clients to enhance client satisfaction and drive exceptional service delivery.
- Conduct research to investigate client inquiries, identify solutions, and provide accurate and effective responses.
- Utilize multiple bank systems and tools to support client requests, troubleshoot issues, and manage account servicing activities.
- Leverage technical expertise across the full suite of CashPro applications to support client needs, resolve complex issues, and provide product guidance.
Required Qualifications:
- 1+ years of experience supporting clients on the CashPro Technical Help Desk.
- 1+ years of experience successfully managing challenging customer situations and resolving issues in a professional manner.
- Intermediate proficiency in written and verbal communication, including strong grammar, spelling, and presentation skills.
- Ability to effectively engage with customers, establish rapport, maintain productive conversations, and address objections with confidence.
- Strong analytical and problem-solving skills, with the ability to identify root causes and resolve customer inquiries efficiently.
- Demonstrated ability to deliver an exceptional customer experience through creative thinking and solution-oriented service.
- Comfortable receiving ongoing performance feedback and coaching to support continuous professional development.
- Adaptable to a dynamic environment with the ability to learn new technologies, processes, and procedures quickly.
- Intermediate proficiency in computer applications and technology-based tools.
- Ability to navigate multiple computer systems simultaneously while maintaining a high level of customer service and accuracy.
- Strong multitasking, organizational, and time-management skills in a fast-paced service environment.
Shift:
1st shift (United States of America)Hours Per Week:
40Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This role serves as the primary point of contact for Treasury clients, providing day-to-day support for treasury, cash management, card, merchant, and depository products and services of varying complexity.
Key responsibilities include delivering exceptional relationship management, client service, and technical support while partnering closely with internal stakeholders, including Sales and Relationship Managers, Product Managers, Compliance, and Operations teams. The individual in this role is responsible for resolving complex and unique client inquiries, identifying solutions, and ensuring a seamless client experience across treasury management services.
Job Responsibilities:
- Receive and respond to escalated client inquiries and service requests through phone and email channels in a timely and professional manner.
- Provide prompt resolution and support for a wide range of client requests, ensuring a positive client experience.
- Build and strengthen relationships with internal business partners and clients to enhance client satisfaction and drive exceptional service delivery.
- Conduct research to investigate client inquiries, identify solutions, and provide accurate and effective responses.
- Utilize multiple bank systems and tools to support client requests, troubleshoot issues, and manage account servicing activities.
- Leverage technical expertise across the full suite of CashPro applications to support client needs, resolve complex issues, and provide product guidance.
Required Qualifications:
- 1+ years of experience supporting clients on the CashPro Technical Help Desk.
- 1+ years of experience successfully managing challenging customer situations and resolving issues in a professional manner.
- Intermediate proficiency in written and verbal communication, including strong grammar, spelling, and presentation skills.
- Ability to effectively engage with customers, establish rapport, maintain productive conversations, and address objections with confidence.
- Strong analytical and problem-solving skills, with the ability to identify root causes and resolve customer inquiries efficiently.
- Demonstrated ability to deliver an exceptional customer experience through creative thinking and solution-oriented service.
- Comfortable receiving ongoing performance feedback and coaching to support continuous professional development.
- Adaptable to a dynamic environment with the ability to learn new technologies, processes, and procedures quickly.
- Intermediate proficiency in computer applications and technology-based tools.
- Ability to navigate multiple computer systems simultaneously while maintaining a high level of customer service and accuracy.
- Strong multitasking, organizational, and time-management skills in a fast-paced service environment.
Shift:
1st shift (United States of America)Hours Per Week:
40Technical Service Advisor Jobs by Experience Level
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Find JobsTechnical Service Advisor Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in technical service advisor jobs.
- 1-3 years of experience as a service advisor or in an automotive dealership service department
- Proficiency with dealer management systems such as CDK, Reynolds and Reynolds, or Tekion
- ASE Service Consultant certification or willingness to obtain it within a specified timeframe
- Strong communication skills for explaining technical repairs to non-technical customers
- Ability to manage multiple repair orders simultaneously in a fast-paced service environment
- Valid driver's license with a clean driving record for occasional vehicle movement on premises
Tips for Your Technical Service Advisor Job Search
Tailor your resume to service operations
Highlight repair order volume you've managed, diagnostic systems you've used, and customer satisfaction outcomes you've influenced. Generic customer service bullets won't cut it here. Technical service advisors who quantify throughput and upsell rates stand out in applicant tracking systems.
Get OEM certifications before you apply
Many technical service advisor postings list manufacturer-specific certifications like ASE Service Advisor or brand-tier credentials as requirements, not preferences. Earning even one before you apply signals readiness to hiring managers who prioritize billable efficiency from day one.
Apply early to roles that fit
Migrate Mate lists technical service advisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your DMS
Dealer management systems like CDK, Reynolds and Reynolds, and Tekion are called out by name in many postings. If you have hands-on experience with one, search for it in job descriptions and lead with it in your application to pass automated screening faster.
Prepare a scenario for a difficult repair dispute
Interviewers for technical service advisor roles almost always ask how you've handled a customer who disagreed with a repair estimate or timeline. Prepare one specific story that shows how you balanced shop capacity, technician input, and customer trust without escalating the situation.
Negotiate by citing your CSI score history
Customer satisfaction index scores are the clearest performance metric in this field. If your scores consistently exceeded dealership or regional benchmarks, bring that data into salary negotiations. It's more persuasive than tenure alone and directly tied to how service departments measure advisor value.
Technical Service Advisor Jobs: Frequently Asked Questions
Which companies are hiring the most technical service advisors?
Goodin Company, GE Mechanical, and GE Vernova are hiring the most technical service advisors right now, with openings concentrated in Wisconsin, New Jersey, and Indiana, based on current listings on Migrate Mate as of November 2026. High-volume franchise dealership groups and national fleet service chains tend to post the most consistently across the year.
How many technical service advisor jobs are remote?
About 100% of technical service advisor openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most dealership and service center environments. The sub-areas most likely to offer remote flexibility are warranty claims administration, technical support coordination, and service training roles that don't require a physical service drive.
How do you become a technical service advisor?
Start by gaining experience in automotive service, either as a lot attendant, parts counter associate, or service porter, so you understand shop workflows from the ground up. Earning an ASE Service Consultant certification strengthens your resume significantly. From there, apply to entry-level advisor or service writer roles at franchise dealerships, where structured training programs are most common.
Can you get hired as a technical service advisor with little experience?
Yes, some dealerships hire candidates with strong customer service backgrounds and train them on the technical side, especially if you already have familiarity with automotive terminology or have completed manufacturer training courses. Applying to high-volume franchise dealerships is often more effective than independents because they're more likely to have formal onboarding processes for advisors coming from adjacent roles.
What does the technical service advisor interview process look like?
Most hiring processes include a phone screen focused on your service or customer-facing background, followed by an in-person or video interview with the service manager. You'll likely be asked how you handle estimate disagreements, your experience with repair order management, and how you prioritize when multiple customers need attention simultaneously. Some dealerships add a brief job-shadow or working interview before extending an offer.
Where can I find and apply to technical service advisor jobs?
You can find and apply to technical service advisor jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits. New postings are added regularly, so checking back frequently gives you the best shot at early application windows.
See All 14 Technical Service Advisor Jobs
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