Technical Specialist Jobs in Massachusetts

DESCRIPTION

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply innovative advances in robotics and software to solve real world challenges that will transform our customers' experiences in ways we can't even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

Amazon Robotics is seeking a technical specialist in development of hardware applications and operational management. The Technical Program Manager (TPM) role will be part of the HW Engineering team focused on full lifecycle development from early transition to production through End of Life. This position is accountable for the planning and execution of hardware development projects within larger programs while serving as the hardware technical management specialist and coordination lead between Amazon Robotics System teams, Deployment Engineering, Supply Chain, Global Support Services, and our fulfillment and logistics customers.

Key areas of ownership include robot application development, hardware and sw build, test and deployment. This is a highly crossfunctional role with exciting integration ownership and partnership with perception, solutions, and workcell teams. The TPM will partner with internal teams and external vendors to establish proper documentation packages, testing protocols, and process standards while ensuring on time delivery. This role will coordinate with deployment teams and drive total system deployment and continuous improvements of robotic systems for scaling in the field. Additional responsibilities include application design and release tracking, Test Engineering, Regulatory Compliance and Functional Safety partnership, schedule alignment and driving execution. Coordination will include schedule alignment and execution with operations, production, manufacturing test, field and quality teams. This role will own costing roadmap development, and serve as the main interface with Supply Chain and Purchasing organizations.

If you are a Technical Program Manager with strong problem solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment and the desire to be a contributor to Amazon's next generation fulfillment technology, we want to talk with you. Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will draw upon exemplary program and project management, critical thinking, and problem solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges, strong at multi tasking, innovative, creative, self directed and a great team player who drives continuous process improvement and partners effectively with cross functional operational and development teams to solve problems and implement new solutions.

Key job responsibilities

Application Development and Integration

• Own application development and integration with perception, solutions, and workcell teams
• Drive application design and release tracking across the product lifecycle
• Development of Functional Requirement Documents for programs based on Product Requirements

Vendor Management

• Partner with vendors on documentation packages, testing, and process development
• Ensure on time delivery and quality standards are met

Deployment and Field Operations

• Partner with deployment teams on total system deployment
• Lead improvements of robotic systems for scaling in the field
• Design and release support tools for operations, manufacturing, test and field teams

Program Execution

• Execute Test Engineering, Regulatory Compliance, and Functional Safety planning and delivery
• Manage production and build planning activities
• Develop and maintain costing roadmaps
• Serve as main interface with Supply Chain and Purchasing teams
• Lead the effective, efficient, and unified delivery of cross functional projects
• Develop and drive hardware program schedules that meet the larger Program Management Office requirements

Cross Functional Leadership

• Interact with Systems & SW Engineering, Operations, and other key stakeholders to define and deliver complex programs
• Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results
• Drive effective teamwork, communication, partnership and commitment across multiple disparate groups with competing priorities
• Drive programs across all HW disciplines including Mechanical, Electrical, Firmware, Safety, Regulatory, HW Test Engineering
• Drive hardware program needs across other AR teams including supply chain, technical OPS and manufacturing

Risk and Project Management

• Identify, assess, track and mitigate issues and risks at multiple levels
• Create, maintain and disseminate project information to stakeholders

This position offers the chance to work on innovative and new robotics technology while directly impacting Amazon's ability to deliver for customers worldwide.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

BASIC QUALIFICATIONS

• 5+ years of technical product or program management experience
• 5+ years of working directly with engineering teams experience
• 5+ years of analytical, quantitative, communication, and presentations experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management

PREFERRED QUALIFICATIONS

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

LOCATION

USA, MA, North Reading - 148,700.00 - 201,200.00 USD annually

USA, MA, Westboro - 148,700.00 - 201,200.00 USD annually