Technical Support Jobs in Michigan

INTRODUCTION

Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customers remotely using schematics and PLC logic to find and isolate the issue.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $ to $ an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

TASKS AND QUALIFICATIONS:

What You Will do in This Role:

• Participates in the support of semi-complex systems that integrate hardware and software.
• Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.
• Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
• Provides troubleshooting expertise to Dematic's customers.
• Travel between 20-30% to different customer locations which may include weekends and overtime.

What We are Looking For:

• Bachelor's Degree
• 2+ years' experience in a related field providing Customer Service Support
• Experience with Allen Bradley Logix PLC controls platforms
• Experience with controls hardware troubleshooting
• Siemens and Modicon PLC experience a plus