Technical Support Engineer Jobs in Michigan
Technical Support Engineer jobs in Michigan are steadily active, with demand concentrated in automotive technology, manufacturing systems, healthcare IT, and enterprise software sectors at levels from entry-level helpdesk to senior infrastructure roles. Detroit, Grand Rapids, and Ann Arbor are the largest hiring metros, anchored by employers like Ford Motor Company, Stryker, and Rocket Companies, which maintain large technical operations in the state. The most in-demand specialties include cloud systems support, ERP platform administration, and hardware diagnostics for manufacturing environments. Find a role that fits below and apply directly.
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Showing 5 of 31+ Technical Support Engineer jobs
Full-time on-site primary location Grayling, MI and secondary location Gaylord, MI.
More Than Just Care, It’s Community
Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.
If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.
Invested in You
Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings
Job Description
A Day in the Life
A Technical Support Analyst is responsible for IT equipment implementation and support functions. Assists senior staff and project leaders in the configuration, maintenance and installation of IT equipment. This level is staffed by experienced staff with sufficient educational background and/or experience to qualify them to perform most tasks independently.
Provides operational support of technology. Provides concise, timely and detailed documentation of activities related to hardware/software service requests, installations and removals.
Responsible for maintenance of technical documentation of operational processes and procedures. Responsible for maintenance of departmental documentation including hardware and software inventories.
Monitors and processes tickets. Monitors, troubleshoots and resolves hardware, operating system, application and desktop problems following documented procedures. Escalates more complex issues to appropriate IS resources.
Responsible for preparation, installation and removal of hardware and software. Responsible for connection of hardware to the network.
Required to work with vendors or other IS staff in resolving application, operating system, desktop, network and hardware issues. Performs pre-defined functions during downtime procedures including departmental rounding and relaying pertinent information to the command center. Performs spreadsheet, database and word processing functions.
Maintains proper security at all times. Manages multiple tasks simultaneously without significant supervision. Provides ideas for improving customer service.
Performs analysis to solve business or technological issues with occasional guidance. Provides one-on-one education to users.
Performs other duties as assigned.
Qualifications
What’s Required
One of the following are required:
Bachelor's Degree (or the equivalent in CIS, MIS, IS, Computer Science, Engineering or Business Administration) with emphasis in information systems.
Bachelor's degree (or the equivalent) in related field (e.g. statistics, mathematics, physics) with one-year related experience.
Associate degree (or the equivalent in CIS, MIS, IS, Computer Science, Engineering or Business Administration) with emphasis in information systems and two years of related experience.
High school diploma or GED and four years experience equivalent in CIS, MIS, IS, Computer Science, Engineering or Business Administration) with emphasis in information systems
Additional Information
Full-time on-site primary location Grayling, MI and secondary location Gaylord, MI.
Are you Munson Material? Apply today!
Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.
Full-time on-site primary location Grayling, MI and secondary location Gaylord, MI.
More Than Just Care, It’s Community
Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.
If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.
Invested in You
Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance.
Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.
Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges.
Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings
Job Description
A Day in the Life
A Technical Support Analyst is responsible for IT equipment implementation and support functions. Assists senior staff and project leaders in the configuration, maintenance and installation of IT equipment. This level is staffed by experienced staff with sufficient educational background and/or experience to qualify them to perform most tasks independently.
Provides operational support of technology. Provides concise, timely and detailed documentation of activities related to hardware/software service requests, installations and removals.
Responsible for maintenance of technical documentation of operational processes and procedures. Responsible for maintenance of departmental documentation including hardware and software inventories.
Monitors and processes tickets. Monitors, troubleshoots and resolves hardware, operating system, application and desktop problems following documented procedures. Escalates more complex issues to appropriate IS resources.
Responsible for preparation, installation and removal of hardware and software. Responsible for connection of hardware to the network.
Required to work with vendors or other IS staff in resolving application, operating system, desktop, network and hardware issues. Performs pre-defined functions during downtime procedures including departmental rounding and relaying pertinent information to the command center. Performs spreadsheet, database and word processing functions.
Maintains proper security at all times. Manages multiple tasks simultaneously without significant supervision. Provides ideas for improving customer service.
Performs analysis to solve business or technological issues with occasional guidance. Provides one-on-one education to users.
Performs other duties as assigned.
Qualifications
What’s Required
One of the following are required:
Bachelor's Degree (or the equivalent in CIS, MIS, IS, Computer Science, Engineering or Business Administration) with emphasis in information systems.
Bachelor's degree (or the equivalent) in related field (e.g. statistics, mathematics, physics) with one-year related experience.
Associate degree (or the equivalent in CIS, MIS, IS, Computer Science, Engineering or Business Administration) with emphasis in information systems and two years of related experience.
High school diploma or GED and four years experience equivalent in CIS, MIS, IS, Computer Science, Engineering or Business Administration) with emphasis in information systems
Additional Information
Full-time on-site primary location Grayling, MI and secondary location Gaylord, MI.
Are you Munson Material? Apply today!
Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.
See All 31 Technical Support Engineer Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
Find JobsTechnical Support Engineer Jobs by City in Michigan
Where Michigan roles are concentrated, by current openings.
Technical Support Engineer Job Market in Michigan
A snapshot from current Michigan openings, updated as new roles post.
Who's Hiring
What Michigan Employers Look For
The qualifications that appear most often in technical support engineer jobs across Michigan.
- Bachelor's degree in computer science, information technology, or a related technical field
- Hands-on experience troubleshooting hardware, software, and network connectivity issues
- Proficiency with ticketing systems such as ServiceNow, Jira, or Zendesk
- Familiarity with Windows and Linux operating systems in enterprise environments
- Strong written and verbal communication skills for end-user and technical team collaboration
- CompTIA A+, Network+, or vendor-specific certifications such as Microsoft or Cisco preferred
Technical Support Engineer Jobs in Michigan: Frequently Asked Questions
How do you become a technical support engineer in Michigan?
Most technical support engineer roles in Michigan start with a bachelor's degree in information technology, computer science, or a closely related field, though associate degrees paired with strong certifications can open entry doors. Michigan does not require a state-issued license for this role. Employers across Detroit, Grand Rapids, and Ann Arbor consistently look for CompTIA A+ or Network+ certification as a baseline credential alongside demonstrated hands-on troubleshooting experience gained through internships, lab work, or prior helpdesk roles.
How much do technical support engineers make in Michigan?
Technical support engineers in Michigan earn a median of about $127,200 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $89,320 for the lowest 10% to over $166,410 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire technical support engineers in Michigan?
Employers hiring technical support engineers in Michigan right now include Munson Healthcare, HP, and Niterra, based on current listings on Migrate Mate as of November 2026. Michigan's strong automotive, healthcare, and financial technology sectors mean technical support engineers here often work alongside specialized engineering and clinical operations teams with distinct infrastructure requirements.
Which Michigan cities have the most technical support engineer jobs?
Lansing, Novi, and Ann Arbor account for the most technical support engineer openings in Michigan. Detroit's concentration of automotive headquarters, financial services firms, and large hospital systems drives the bulk of demand, while Grand Rapids draws openings through its medical device manufacturers and regional healthcare networks, and Ann Arbor's university and life sciences presence keeps a steady pipeline of infrastructure and systems support roles active.
Are there remote technical support engineer jobs in Michigan?
Yes, and more than most technical fields, since a significant portion of support work involves software, cloud systems, and remote diagnostics that don't require physical presence. About 53% of technical support engineer openings tied to Michigan are remote or hybrid as of November 2026, reflecting how broadly distributed Michigan's tech employer base has become. Roles focused on cloud platform support, SaaS troubleshooting, and enterprise software administration are the most consistently offered as fully remote positions.
How can I get hired as a technical support engineer in Michigan with little or no experience?
The most realistic entry path is landing a helpdesk or IT support associate role, which large Michigan employers like Henry Ford Health, Ford Motor Company, and Stryker use as a pipeline for more advanced technical support positions. Earning a CompTIA A+ certification before applying gives candidates a measurable edge in Michigan's competitive entry market. Community colleges across the state, including Washtenaw Community College and Grand Rapids Community College, offer IT programs with employer-connected internships that can substitute for prior professional experience.
Where can I find and apply to technical support engineer jobs in Michigan?
You can find and apply to technical support engineer jobs in Michigan on Migrate Mate, which lists current Michigan openings across industries including automotive technology, healthcare IT, and enterprise software. Search the available roles, find the ones that fit your experience and location, and apply directly to each opening without any intermediate steps.
See All 31 Technical Support Engineer Jobs in Michigan
Find roles in Michigan that match your experience and apply in just a few clicks.
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