Technology Consultant Jobs

Company Description CPI Technologies is a family-owned office technology provider that has been serving businesses since 1963. The company offers a comprehensive range of solutions, including managed IT, VoIP phone systems, interactive displays and whiteboards, document management software, and imaging equipment such as copiers and printers. CPI Technologies is a full-line office imaging equipment dealer for leading brands like Toshiba, Xerox, Epson, HP, and Risograph, and also sells and services major printer brands including HP, Lexmark, Dell, Samsung, and Oki. The organization provides managed print services and optimized network services, along with leasing options and service on all products sold. CPI Technologies operates multiple offices across Kansas, Missouri, and Arkansas, including a location in Springfield, MO.

Role Description The IT & Office Imaging Technology Consultant is a full-time role based in Springfield, MO. This position is responsible for advising clients on office imaging equipment, managed IT solutions, VoIP systems, and related technology offerings that best fit their business needs. Day-to-day tasks include meeting with customers, assessing their existing technology environment, proposing solutions, and coordinating product demonstrations. The consultant will help configure and implement equipment and services, collaborate with service technicians to resolve technical issues, and ensure a positive customer experience throughout the sales and service lifecycle. The role also involves maintaining accurate records of client interactions, preparing quotes and proposals, and supporting office operations as needed.

Qualifications

• Strong Communication and Customer Service skills to engage with clients, explain technical concepts clearly, and build long-term relationships.
• Administrative Assistance and Office Administration skills to manage documentation, scheduling, proposals, and daily office workflows.
• Basic Accounting skills to support quoting, invoicing, and understanding cost structures related to equipment and service contracts.
• General understanding of IT and office imaging technologies, including printers, copiers, VoIP systems, and networking concepts.
• Ability to work on-site in Springfield, MO, with reliable transportation for occasional client visits.
• Proficiency with common office software (e.g., Microsoft Office suite, email, CRM tools).
• Prior experience in technology consulting, office equipment sales, or managed services is preferred.
• High school diploma or equivalent required; additional technical or business education is a plus.

Overview

Target existing and potential new customers with an innovative offering in Business Office Technology to small and medium sized companies. Sell Business Technology services to well-established customer base and new prospects. Work with sales teams for lead generation and cross sales, and identify prospects through direct prospecting.

Role Definition

The role is to identify, develop and fulfil sales opportunities in line with agreed targets and objectives, within the defined territory.

Responsibilities:

• Development and implementation of a territory plan
• Creation of a sustainable pipeline
• Achieving sales objectives as agreed with management
• Creation and execution of opportunities and account plans
• Maintain a reasonable knowledge of CPI Technologies range of products and services, competitors, and business drivers.
• Prospecting for new business
• Maintaining appropriate pipeline
• Recording all activity and opportunities in the CRM system
• Working effectively with other internal departments
• Timely and accurate forecasting
• Timely and precise reporting

Outcomes

Meet activity targets for calls, appointments, proposals, and transactions closed. Manage ongoing pipeline of business, maintain appropriate funnel in each aspect of the sales process to include closing ratio.

Skills Required

• Excellent communication skills
• Good negotiation skills
• Self motivated
• Works well in a team selling environment
• Good presentation skills
• Ability to overcome objections
• Ability to follow a defined sales process and activities
• Professional manner
• Confidence and credibility to work at Senior Level with prospects and influence decisions makers
• Good understanding of business processes.
• Excellent communication and presentation skills
• Analytical yet empathic approach to problem-solving at customer level
• The experience of working with and leveraging Vendor Partners and Suppliers.
• The experience of selling products to SMB Marketplace.

Desired Skills

• Knowledge of who are the movers and shakers in our local MSP market
• Technical appreciation and ability to grasp concept sales
• Ability to work independently but also as a member of the new business team.
• Empathy with the way IT Departments struggle to deliver value to the business.

Personal Skills

• Ability to manage priorities.
• Effective time management
• Self-motivated and able to work under pressure
• Flexible approach
• Excellent telephone manner and written communication skills
• Good team player and interpersonal skills
• A creative approach to solution sales.

Competencies:

• Remain persuasive when others become pessimistic or defeatist and provide satisfactory and acceptable outcomes in situations which involve the new and unexpected.
• Create a culture of strategic excellence and encourage others to think longer-term, developing strategic advantage and seeking opportunities for future development.
• Assert authority to meet agreed timescales and deadlines and overcome any problems which may get in the way of their achievement.
• Take decisions in a timely and appropriate manner while at the same time ensuring others follow similar principles.
• Remain confident when dealing with negative situations, convince others to have ideas and create new options, as well as encouraging and supporting them to come up with imaginative solutions to difficult problems.
• Generally, motivate people to give their best results, praising them when things go well and appraising them of improvements which can and should be made.
• Be firm and persistent when expressing views and provide thoughts and ideas to overcome problems.
• Bring a sense of urgency to situations, demonstrate an active approach, be willing to get involved toincrease the pace and achieve goals and objectives.

Job Type: Full-time

Pay: $40,000.00 - $250,000.00 per year

Benefits:

• 401(k)
• Cell phone reimbursement
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Parental leave
• Travel reimbursement
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Commission pay

Work Location: Hybrid remote in Springfield, MO 65807

Job Type: Full-time

Pay: $40,000.00 - $250,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Are you willing to under go a pre-employment drug screening?
• Are you willing to under go a background check?

License/Certification:

• Drivers License (Preferred)

Ability to Commute:

• Springfield, MO 65807 (Preferred)

Work Location: Hybrid remote in Springfield, MO 65807