TN Visa Sales Operations Manager Jobs
Sales Operations Manager roles qualify for TN visa sponsorship under the USMCA's Management Consultant category, which covers process optimization and revenue operations work. Canadian citizens can enter at the port of entry without a cap; Mexican citizens apply at a U.S. consulate. A qualifying job offer and a bachelor's degree in business or a related field are required.
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Reports to Director, Brown University Health Retail Pharmacy Services or Director, Specialty Pharmacy Services as applicable. Responsible for managing all operational, professional, and clinical activities for pharmacy operations at assigned Brown University Health Pharmacy (LP) site. Serves as the designated Pharmacist-in-Charge and Registrant for assigned Brown University Health Pharmacy site and is personally accountable to the Rhode Island (RI) Department of Health (DoH) and federal Drug Enforcement Administration (DEA) for the entire scope of activities intrinsic to these designations. Ensures compliance with state, federal, organizational, and accrediting organization requirements. Ensures appropriate clinical pharmacist, pharmacy technician, and student intern scheduling. Ensures budgetary adherence for labor, payroll, sales, script count, inventory levels, and expenses. Completes annual performance appraisal for clinical pharmacists, pharmacy technicians, and student interns and serves as coach and mentor to develop staff. Oversees and closely reviews the work of clinical pharmacists, pharmacy technicians, and student interns. Collaborates with multidisciplinary care providers to monitor, assess, and intervene as needed to ensure safe, appropriate, and cost-effective medication use.
Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence, as these values guide our everyday actions with patients, customers, and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
- Instill Trust and Value Differences
- Patient and Community Focus and Collaborate
In addition, our leaders will demonstrate an aptitude for:
- Ensure Accountability and Build Effective Teams
- Drive Vision and Purpose and Optimize Work Processes
By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.
Responsibilities
Pursuant to Pharmacist-in-Charge and Registrant designations at the assigned Brown University Health Pharmacy licensed site is responsible to:
- Ensure the assigned LP licensed site meets the requirements set forth by federal and state law, RI Board of Pharmacy rules and regulations, and other applicable state regulations, including those pertaining to:
- All pharmacy licensed employee activities, including those beyond direct and indirect reports.
- All medication use and storage areas under the pharmacy license.
- All dispensing, compounding, order review, collaborative practice, and pharmacy clinical services being performed at the licensed location, even where no direct oversight.
- All pharmacy related policies, procedures, laws, rules and regulations and the activities performed under them.
- Any controlled substance loss or diversion at the assigned LP licensed location, regardless of role of individual diverting.
- All reports of significant controlled substance loss or diversion to State Board of Pharmacy and local Drug Enforcement Agency (DEA).
- Completion of biennial controlled substance inventory and maintenance of required records pertaining to receiving, dispensing, transferring, and reverse distribution of all control substances on site.
- Environmental conditions of all medication areas and assurance of pharmacy staff safety.
- Maintains knowledge of and compliance with regulations related to compounding including those promulgated by the Rhode Island Department of Health, Rhode Island Board of Pharmacy Rules and Regulations, United States Pharmacopoeia (USP) Chapters 795 and 800, and National Institute for Occupational Safety and Health (NIOSH).
- Ensures the highest standards of customer service are consistently executed, and that clinical pharmacist and pharmacy technician scheduling is adequate to meet patient/customer needs.
- Ensures clinical pharmacists consistently execute all established standards of service.
- Ensures budgetary adherence for labor, payroll, sales, script count, inventory levels, and expenses.
- Ensures new budgeted programs, initiatives, and technology are successfully implemented.
- Oversees compliance with the 340B drug purchasing program for pharmacies that serve as a contract pharmacy for one or more 340B covered entities.
- Ensures quality assurance standards are met, continually seeks out measures for improvement.
- Ensures staff participation in quality assessment and improvement activities and total quality management initiatives, including the adverse drug reaction, pharmacist clinical intervention, and medication incident reporting programs.
- Ensures staff is appropriately trained, follow policies and procedures, and complete required continuing education and corporate compliance learning modules.
- Precepts pharmacy interns and residents. Serves as a coach and mentor for all staff by assigning projects and establishing goals while providing continuous feedback.
- Completes annual performance appraisals for clinical pharmacists, pharmacy technicians, and student interns. Initiates and conducts corrective action plans, when appropriate.
- Interviews and hires new staff, ensures new employee on-boarding is completed.
- Adjusts workflow to achieve maximal productivity and efficiency.
- Maintains appropriate documentation and records regarding drug purchasing, storage, preparation, and distribution as required by organizational procedures and/or applicable laws, rules, and regulations.
- Ensures that refrigerated and frozen medications are stored at optimal temperatures and that optimal temperatures are maintained until medications are delivered to the patient.
- Monitors and drives sales and script count goals; interprets financial and performance metrics on a daily, weekly, monthly, and yearly basis as applicable to the site. Understands key business metrics and executes best practices to improve these metrics (i.e., customer satisfaction scores).
- Participates in education and training of healthcare practitioners, including pharmacy students and technicians, physicians and other practitioners, nurses, other care providers, and patients/customers on matters relevant to medication use.
- Maintains professional competence through participation in pharmacy development and skills enhancement programs, ongoing independent study, education-related professional activities, and affiliations. May perform the duties of a clinical pharmacist as needed.
PERFORMANCE STANDARDS
- Effective utilization of resources
- Management of continuous quality improvement
- High quality, high value patient-focused services
- Resource productivity
- Fiscal responsibility
- Development and implementation of effective, quality programs
- Customer satisfaction
- Performance improvements year-to-year
- Positive feedback from colleagues and staff
MINIMUM QUALIFICATIONS
QUALIFICATIONS – EDUCATION
- Bachelor of Science in pharmacy or Doctor of Pharmacy degree from an accredited college of pharmacy.
- Prior to start date, possesses current unrestricted licensure as a licensed pharmacist, or as a licensed 90-day temporary pharmacist, in the State of Rhode Island. Obtains full licensure prior to expiration of 90-day temporary pharmacist license, then possesses and maintains current unrestricted licensure as a licensed pharmacist in the State of Rhode Island.
QUALIFICATIONS - EXPERIENCE
- Three years progressively more responsible related experience, preferably gained in a similarly diverse and operationally complex health care environment is desired.
- Effective interpersonal and communication skills, both written and verbal, to interact appropriately with patients, families, colleagues, and others.
- Effective organizational and presentation skills.
- Knowledge of area/specialty specific technology, including, but not limited to, pharmacy information systems, automated dispensing technology, software, equipment, and automation. Experience with MS Word, Excel, Outlook, and web browsers.
SUPERVISORY RESPONSIBILITY
- Direct supervision of up to 60 FTEs.
Pay Range
$134,035.20-$221,187.20
Location
795 Middle Street - 795 Middle Street Fall River, Massachusetts 02721
Work Type
M-F 7:00am-7:00pm
Work Shift
Day
Daily Hours
8 hours
Driving Required
No
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
SUMMARY
Reports to Director, Brown University Health Retail Pharmacy Services or Director, Specialty Pharmacy Services as applicable. Responsible for managing all operational, professional, and clinical activities for pharmacy operations at assigned Brown University Health Pharmacy (LP) site. Serves as the designated Pharmacist-in-Charge and Registrant for assigned Brown University Health Pharmacy site and is personally accountable to the Rhode Island (RI) Department of Health (DoH) and federal Drug Enforcement Administration (DEA) for the entire scope of activities intrinsic to these designations. Ensures compliance with state, federal, organizational, and accrediting organization requirements. Ensures appropriate clinical pharmacist, pharmacy technician, and student intern scheduling. Ensures budgetary adherence for labor, payroll, sales, script count, inventory levels, and expenses. Completes annual performance appraisal for clinical pharmacists, pharmacy technicians, and student interns and serves as coach and mentor to develop staff. Oversees and closely reviews the work of clinical pharmacists, pharmacy technicians, and student interns. Collaborates with multidisciplinary care providers to monitor, assess, and intervene as needed to ensure safe, appropriate, and cost-effective medication use.
Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence, as these values guide our everyday actions with patients, customers, and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:
- Instill Trust and Value Differences
- Patient and Community Focus and Collaborate
In addition, our leaders will demonstrate an aptitude for:
- Ensure Accountability and Build Effective Teams
- Drive Vision and Purpose and Optimize Work Processes
By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.
Responsibilities
Pursuant to Pharmacist-in-Charge and Registrant designations at the assigned Brown University Health Pharmacy licensed site is responsible to:
- Ensure the assigned LP licensed site meets the requirements set forth by federal and state law, RI Board of Pharmacy rules and regulations, and other applicable state regulations, including those pertaining to:
- All pharmacy licensed employee activities, including those beyond direct and indirect reports.
- All medication use and storage areas under the pharmacy license.
- All dispensing, compounding, order review, collaborative practice, and pharmacy clinical services being performed at the licensed location, even where no direct oversight.
- All pharmacy related policies, procedures, laws, rules and regulations and the activities performed under them.
- Any controlled substance loss or diversion at the assigned LP licensed location, regardless of role of individual diverting.
- All reports of significant controlled substance loss or diversion to State Board of Pharmacy and local Drug Enforcement Agency (DEA).
- Completion of biennial controlled substance inventory and maintenance of required records pertaining to receiving, dispensing, transferring, and reverse distribution of all control substances on site.
- Environmental conditions of all medication areas and assurance of pharmacy staff safety.
- Maintains knowledge of and compliance with regulations related to compounding including those promulgated by the Rhode Island Department of Health, Rhode Island Board of Pharmacy Rules and Regulations, United States Pharmacopoeia (USP) Chapters 795 and 800, and National Institute for Occupational Safety and Health (NIOSH).
- Ensures the highest standards of customer service are consistently executed, and that clinical pharmacist and pharmacy technician scheduling is adequate to meet patient/customer needs.
- Ensures clinical pharmacists consistently execute all established standards of service.
- Ensures budgetary adherence for labor, payroll, sales, script count, inventory levels, and expenses.
- Ensures new budgeted programs, initiatives, and technology are successfully implemented.
- Oversees compliance with the 340B drug purchasing program for pharmacies that serve as a contract pharmacy for one or more 340B covered entities.
- Ensures quality assurance standards are met, continually seeks out measures for improvement.
- Ensures staff participation in quality assessment and improvement activities and total quality management initiatives, including the adverse drug reaction, pharmacist clinical intervention, and medication incident reporting programs.
- Ensures staff is appropriately trained, follow policies and procedures, and complete required continuing education and corporate compliance learning modules.
- Precepts pharmacy interns and residents. Serves as a coach and mentor for all staff by assigning projects and establishing goals while providing continuous feedback.
- Completes annual performance appraisals for clinical pharmacists, pharmacy technicians, and student interns. Initiates and conducts corrective action plans, when appropriate.
- Interviews and hires new staff, ensures new employee on-boarding is completed.
- Adjusts workflow to achieve maximal productivity and efficiency.
- Maintains appropriate documentation and records regarding drug purchasing, storage, preparation, and distribution as required by organizational procedures and/or applicable laws, rules, and regulations.
- Ensures that refrigerated and frozen medications are stored at optimal temperatures and that optimal temperatures are maintained until medications are delivered to the patient.
- Monitors and drives sales and script count goals; interprets financial and performance metrics on a daily, weekly, monthly, and yearly basis as applicable to the site. Understands key business metrics and executes best practices to improve these metrics (i.e., customer satisfaction scores).
- Participates in education and training of healthcare practitioners, including pharmacy students and technicians, physicians and other practitioners, nurses, other care providers, and patients/customers on matters relevant to medication use.
- Maintains professional competence through participation in pharmacy development and skills enhancement programs, ongoing independent study, education-related professional activities, and affiliations. May perform the duties of a clinical pharmacist as needed.
PERFORMANCE STANDARDS
- Effective utilization of resources
- Management of continuous quality improvement
- High quality, high value patient-focused services
- Resource productivity
- Fiscal responsibility
- Development and implementation of effective, quality programs
- Customer satisfaction
- Performance improvements year-to-year
- Positive feedback from colleagues and staff
MINIMUM QUALIFICATIONS
QUALIFICATIONS – EDUCATION
- Bachelor of Science in pharmacy or Doctor of Pharmacy degree from an accredited college of pharmacy.
- Prior to start date, possesses current unrestricted licensure as a licensed pharmacist, or as a licensed 90-day temporary pharmacist, in the State of Rhode Island. Obtains full licensure prior to expiration of 90-day temporary pharmacist license, then possesses and maintains current unrestricted licensure as a licensed pharmacist in the State of Rhode Island.
QUALIFICATIONS - EXPERIENCE
- Three years progressively more responsible related experience, preferably gained in a similarly diverse and operationally complex health care environment is desired.
- Effective interpersonal and communication skills, both written and verbal, to interact appropriately with patients, families, colleagues, and others.
- Effective organizational and presentation skills.
- Knowledge of area/specialty specific technology, including, but not limited to, pharmacy information systems, automated dispensing technology, software, equipment, and automation. Experience with MS Word, Excel, Outlook, and web browsers.
SUPERVISORY RESPONSIBILITY
- Direct supervision of up to 60 FTEs.
Pay Range
$134,035.20-$221,187.20
Location
795 Middle Street - 795 Middle Street Fall River, Massachusetts 02721
Work Type
M-F 7:00am-7:00pm
Work Shift
Day
Daily Hours
8 hours
Driving Required
No
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
See all TN Visa Sales Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Sales Operations Manager Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Sales Operations Manager
Align your credentials to USMCA categories
TN visa status for Sales Operations Managers typically files under Management Consultant. Your degree in business, economics, or a related field must clearly connect to the role's strategic and analytical functions, not just its administrative components.
Build a support letter that passes scrutiny
Ask your employer to document that the role is project-based and advisory in nature. CBP officers look for language showing the position involves analyzing sales processes and recommending improvements, not supervising general staff.
Target companies with active cross-border hiring
Search for employers who have recently hired Canadian or Mexican professionals under USMCA categories. Companies already familiar with TN documentation move faster and make fewer errors in the support letter and offer process.
Use Migrate Mate to filter sponsoring employers
Searching broadly for Sales Operations Manager roles wastes time on employers inexperienced with visa sponsorship. Migrate Mate surfaces companies with recent visa filings so you target interviews at employers who have successfully sponsored work visas before.
Understand Mexican versus Canadian entry differences
If you're Mexican, you'll apply at a U.S. consulate before starting work, which adds scheduling lead time. Factor at least four to six weeks into your offer negotiation for visa interview availability and document preparation.
Negotiate your start date around TN processing
Canadian citizens can present TN documentation at a port of entry and receive same-day admission, but employers often set start dates before that's possible. Confirm with your employer that the start date follows your entry approval, not precedes it.
Sales Operations Manager TN Visa: Frequently Asked Questions
Does a Sales Operations Manager role qualify for TN visa status?
Sales Operations Managers can qualify under the USMCA Management Consultant category when the role involves analyzing and improving sales processes, forecasting, and revenue operations strategy. Roles focused primarily on people management or administrative coordination are harder to support under this category. Your offer letter and employer support letter both need to frame the position around analytical and advisory functions.
How does TN compare to H-1B for Sales Operations Manager roles?
TN has no annual lottery, no cap for Canadians, and no multi-year wait. H-1B visa selection is random and most applicants wait years before getting a slot. For Canadian and Mexican Sales Operations Managers who already have a qualifying offer, TN is a significantly faster path to legal U.S. employment than entering the H-1B system.
Where can I find Sales Operations Manager jobs with TN visa sponsorship?
Most general job boards don't filter for TN-eligible employers, so you end up applying to companies that have never sponsored work visas. Migrate Mate is built specifically for Canadian and Mexican professionals and surfaces employers with recent visa filings, which cuts down on dead-end applications.
Can I switch Sales Operations Manager jobs while on TN status?
Yes, but TN status is employer-specific. When you change employers, your new employer must support a fresh TN filing before you start work. Canadian citizens can do this at a port of entry; Mexican citizens need a new consular appointment. Timing the transition to avoid any gap in authorized status is the main practical challenge.
What documentation does my employer need to provide for TN sponsorship?
Your employer needs to provide a detailed support letter on company letterhead describing the role's analytical and advisory nature, your anticipated start date, the project or business need driving the hire, and confirmation that you meet the educational requirements. USCIS does not adjudicate TN petitions for Canadians, so the CBP officer at the port of entry reviews these documents directly.