TN Visa Technical Success Manager Jobs
Technical Success Manager roles qualify for TN visa sponsorship under the USMCA's engineer and computer systems analyst categories, depending on how the position is scoped. Canadian citizens can apply at the border with no cap or lottery. Mexican citizens need a consular appointment. Your degree field and job duties must align precisely with the approved TN category.
See All Technical Success Manager JobsOverview
Showing 5 of 244+ Technical Success Manager jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 244+ Technical Success Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Success Manager roles.
Get Access To All JobsPosition Description: Legrand has an exciting opportunity for a Technical Customer Success Manager to join the Data Center Power and Control Division ZPE Systems Team. This is a remote position in United States. ZPE Systems, part of Legrand’s Access & Control team and a leader in Out‑of‑Band (OOB) Network and Infrastructure Management, is seeking a Technical Customer Success Manager to support our global enterprise customers.
As a Technical Customer Success Manager, you will own the technical success of enterprise customers across the full customer lifecycle. This role intentionally spans selective pre‑sales engagement and primary post‑sales ownership, ensuring what is sold can be delivered successfully and that customers achieve long‑term value after deployment. This is not a quota‑carrying or sales engineering role.
What Makes This Opportunity Unique
* A newly created role designed to elevate service quality for our most strategic customers.
* Comprehensive product training — our teams are recognized throughout the industry as experts in OOB and network infrastructure management.
* The chance to represent an industry‑leading platform known for reliability, innovation, and world‑class support.
What Will You Do?
Before the Sale – Targeted Technical Partnership:
* Partner with Sales on complex or strategic opportunities to validate technical requirements and architectures
* Support RFIs/RFPs and solution scoping to reduce delivery risk and align expectations
* Ensure proposed solutions are realistic, supportable, and scalable
After the Sale – Primary Ownership:
* Own post‑sale technical onboarding, deployment, and enablement
* Lead complex Out‑of‑Band infrastructure deployments end to end
* Act as the long‑term technical advisor driving adoption, reliability, and customer satisfaction
* Deliver training and professional services directly or via partners
Qualifications
Required Skills
Education: Bachelor’s degree in Computer Science, Engineering, or related field—or equivalent practical experience. We value non‑traditional backgrounds, including military service and vocational training.
Experience: Minimum 3+ years in solutions engineering, technical pre‑sales, customer success, or similar roles.
Travel: Travel up to ~50%, primarily planned and customer‑facing, with advance coordination and flexible scheduling. Domestic with potential for some international travel.
Salary and Benefits: $150,000 - $170,000 OTE
Legrand North and Central America offer comprehensive health benefits, an industry-leading 401(k) match, paid maternity and parental leave, PTO, holidays, disability coverage, bonus opportunities, paid volunteer time, and access to an active Employee Resource Groups that support women in engineering and underrepresented identities. The culture emphasizes inclusion, flexibility, growth, and meaningful impact in a global organization.
Skills, Knowledge, and Abilities:
Core Requirements:
* Strong foundation in networking concepts (TCP/IP, VLANs, routing, VPNs)
* Experience leading customer‑facing technical conversations
* Ability to manage work across pre‑ and post‑sales phases
Technical Experience (not required):
* Experience with Out‑of‑Band infrastructure (console servers, KVM, IPMI)
* Automation and scripting (Python, Bash)
* NetOps tools and observability platforms
* Familiarity with RESTful APIs, CI/CD pipelines (Jenkins, GitLab CI), and NetOps principles.
* Experience with automation/orchestration tools such as Ansible or Terraform.
* Understanding of NetConf, RestConf, or gNMI.
* Basic cloud networking concepts across AWS, Azure, and/or GCP.
* Experience with monitoring and observability platforms: Nagios, Zabbix, Prometheus, Grafana.
* Familiarity with ServiceNow or similar ticketing systems.
* Familiarity with enterprise systems (Salesforce, Jira).
We encourage candidates who meet most, but not all, requirements to apply.
About Legrand
Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR).
About Legrand North and Central America
Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network.
About Legrand’s Data Center Power and Control Division
The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.
Equal Opportunity Employer
LI-MM1
Position Description: Legrand has an exciting opportunity for a Technical Customer Success Manager to join the Data Center Power and Control Division ZPE Systems Team. This is a remote position in United States. ZPE Systems, part of Legrand’s Access & Control team and a leader in Out‑of‑Band (OOB) Network and Infrastructure Management, is seeking a Technical Customer Success Manager to support our global enterprise customers.
As a Technical Customer Success Manager, you will own the technical success of enterprise customers across the full customer lifecycle. This role intentionally spans selective pre‑sales engagement and primary post‑sales ownership, ensuring what is sold can be delivered successfully and that customers achieve long‑term value after deployment. This is not a quota‑carrying or sales engineering role.
What Makes This Opportunity Unique
* A newly created role designed to elevate service quality for our most strategic customers.
* Comprehensive product training — our teams are recognized throughout the industry as experts in OOB and network infrastructure management.
* The chance to represent an industry‑leading platform known for reliability, innovation, and world‑class support.
What Will You Do?
Before the Sale – Targeted Technical Partnership:
* Partner with Sales on complex or strategic opportunities to validate technical requirements and architectures
* Support RFIs/RFPs and solution scoping to reduce delivery risk and align expectations
* Ensure proposed solutions are realistic, supportable, and scalable
After the Sale – Primary Ownership:
* Own post‑sale technical onboarding, deployment, and enablement
* Lead complex Out‑of‑Band infrastructure deployments end to end
* Act as the long‑term technical advisor driving adoption, reliability, and customer satisfaction
* Deliver training and professional services directly or via partners
Qualifications
Required Skills
Education: Bachelor’s degree in Computer Science, Engineering, or related field—or equivalent practical experience. We value non‑traditional backgrounds, including military service and vocational training.
Experience: Minimum 3+ years in solutions engineering, technical pre‑sales, customer success, or similar roles.
Travel: Travel up to ~50%, primarily planned and customer‑facing, with advance coordination and flexible scheduling. Domestic with potential for some international travel.
Salary and Benefits: $150,000 - $170,000 OTE
Legrand North and Central America offer comprehensive health benefits, an industry-leading 401(k) match, paid maternity and parental leave, PTO, holidays, disability coverage, bonus opportunities, paid volunteer time, and access to an active Employee Resource Groups that support women in engineering and underrepresented identities. The culture emphasizes inclusion, flexibility, growth, and meaningful impact in a global organization.
Skills, Knowledge, and Abilities:
Core Requirements:
* Strong foundation in networking concepts (TCP/IP, VLANs, routing, VPNs)
* Experience leading customer‑facing technical conversations
* Ability to manage work across pre‑ and post‑sales phases
Technical Experience (not required):
* Experience with Out‑of‑Band infrastructure (console servers, KVM, IPMI)
* Automation and scripting (Python, Bash)
* NetOps tools and observability platforms
* Familiarity with RESTful APIs, CI/CD pipelines (Jenkins, GitLab CI), and NetOps principles.
* Experience with automation/orchestration tools such as Ansible or Terraform.
* Understanding of NetConf, RestConf, or gNMI.
* Basic cloud networking concepts across AWS, Azure, and/or GCP.
* Experience with monitoring and observability platforms: Nagios, Zabbix, Prometheus, Grafana.
* Familiarity with ServiceNow or similar ticketing systems.
* Familiarity with enterprise systems (Salesforce, Jira).
We encourage candidates who meet most, but not all, requirements to apply.
About Legrand
Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable. Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR).
About Legrand North and Central America
Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network.
About Legrand’s Data Center Power and Control Division
The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future. The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.
Equal Opportunity Employer
LI-MM1
See all 244+ Technical Success Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Success Manager roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Technical Success Manager
Map your degree to the right TN category
Technical Success Manager roles don't have a dedicated TN category, so your petition must fit under Computer Systems Analyst or Engineer. Pull your official transcripts and compare your degree field to the duties listed in the job description before applying.
Target employers with recent visa filing experience
Search for companies with recent visa filings to find employers experienced with sponsoring technical roles. Employers who have sponsored work visas before already understand the sponsorship process and are less likely to withdraw an offer over paperwork concerns. For TN status specifically, Canadian applicants present an employer support letter directly at the U.S. port of entry, while Mexican applicants apply through a U.S. consulate—both processes are straightforward for employers with prior visa sponsorship experience.
Use Migrate Mate to find verified TN-sponsoring employers
Search Migrate Mate to surface Technical Success Manager openings at companies with confirmed TN visa sponsorship history. Filter by role and visa type so you're applying where sponsorship is already built into the hiring process, not negotiating it from scratch.
Prepare a duty-by-duty TN support letter
Your employer's support letter must connect each core responsibility of the Technical Success Manager role to the specific TN category being claimed. Vague letters citing only job title get challenged at the port of entry or consulate, even when the degree matches.
Clarify your Canadian or Mexican filing path before the offer stage
Canadians can enter at a land port of entry with same-day TN approval, while Mexican citizens must complete consular processing, which takes longer. Raise your citizenship and preferred filing path with the hiring team before signing an offer so start-date expectations are realistic.
Confirm the employer can articulate specialty occupation equivalence
USCIS and CBP officers may ask how a Technical Success Manager role qualifies as a specialty occupation under the applicable TN category. Work with your employer's HR or legal contact to document why a bachelor's degree in a specific field is the standard entry requirement for the position.
Technical Success Manager jobs are hiring across the US. Find yours.
Find Technical Success Manager JobsTechnical Success Manager TN Visa: Frequently Asked Questions
Does a Technical Success Manager role qualify for a TN visa?
Yes, but only if the position maps to an approved TN occupation category such as Computer Systems Analyst or Engineer. The job duties must require theoretical and practical application of highly specialized knowledge, and your degree must align with the claimed category. A generic management title without a qualifying technical scope won't satisfy CBP or consular review.
How does TN compare to H-1B for Technical Success Manager positions?
TN has no annual lottery and no cap for Canadian citizens, so you can apply and start work far faster than H-1B allows. H-1B selection is random and limited to 85,000 slots per fiscal year. TN approval can happen at the border for Canadians on the same day. The trade-off is that TN is limited to Canadian and Mexican citizens under USMCA and doesn't lead directly to a green card.
Where can I find Technical Success Manager jobs that already offer TN sponsorship?
Migrate Mate is built specifically for Canadian and Mexican professionals seeking U.S. roles with TN visa sponsorship. You can filter by job title and visa type to find companies that have already committed to sponsoring TN candidates, which removes the uncertainty of pitching sponsorship to employers who haven't done it before.
Can my employer file a TN petition for me, or do I handle it myself?
For Canadian citizens, the TN application is presented directly at a U.S. port of entry to CBP, with your employer preparing a support letter and accompanying documentation that you present during inspection. For Mexican citizens, your employer's support letter backs your application at a U.S. consulate. In both cases, the employer's support letter is central to approval, demonstrating your role qualifies for TN status under the USMCA agreement.
What happens to my TN status if my Technical Success Manager role changes significantly after I start?
A material change in job duties, location, or employer triggers a new TN filing. If your role shifts from technical advisory work to general management with no qualifying technical scope, your current TN classification may no longer apply. You'd need a new petition reflecting the updated duties, and the new role must still map to an approved TN occupation category.
See which Technical Success Manager employers are hiring and sponsoring visas right now.
Search Technical Success Manager Jobs