TN Visa Technical Success Manager Jobs
Technical Success Manager roles qualify for TN visa sponsorship under the USMCA's engineer and computer systems analyst categories, depending on how the position is scoped. Canadian citizens can apply at the border with no cap or lottery. Mexican citizens need a consular appointment. Your degree field and job duties must align precisely with the approved TN category.
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Get Access To All JobsWHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
This position collaborates with the clinical team, staff, and leaders to promote a patient-centric culture across the continuum of care at UT Southwestern (UTSW) aligning with the organization's mission and strategic objectives to provide a healthy environment for patients, visitors, and the community. It includes partnership with staff and leaders to achieve an integrated patient and community experience based on exceptional customer service.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare - no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
Education
Bachelor's Degree in nursing or appropriate field.
Experience
3 years of experience in healthcare leadership.
Licenses and Certifications
(RN) REGISTERED NURSE Current Texas (or BNE Compact State) Upon Hire
Preferred
Education
Master's Degree
JOB DUTIES
- Supports positive relations between patients, families, clinical team, ambulatory services, and staff by promoting a patient-centric culture across the UTSW continuum of care.
- Creates innovative methods for enhancing the UTSW patient experience through recommending improvements, which incorporates the needs of all patient populations.
- Serves as a hospital liaison to the Patient Assistance Office (PAO), Risk Management, and Patient Liaison Services (PLS).
- Demonstrates the ability to interact with and advocate for patients, families, and visitors.
- Assists with planning and facilitating patient admissions and rounding on patients as assigned.
- Leads by example, role-modeling expected customer service behaviors and practices.
- Accesses patient medical records for review and investigational purposes.
- Demonstrates a high level of compassion, sensitivity, and professionalism when working with all patient and visitor populations.
- Assists with visitors, events, and tours scheduled at the University Hospital.
- Partners with unit and departmental leadership to respond to, coach staff, and resolve patient complaints.
- Works in collaboration with patient experience supporting committees, workgroups, and teams.
- Requires after hours and weekend coverage.
- Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
This position collaborates with the clinical team, staff, and leaders to promote a patient-centric culture across the continuum of care at UT Southwestern (UTSW) aligning with the organization's mission and strategic objectives to provide a healthy environment for patients, visitors, and the community. It includes partnership with staff and leaders to achieve an integrated patient and community experience based on exceptional customer service.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare - no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
Education
Bachelor's Degree in nursing or appropriate field.
Experience
3 years of experience in healthcare leadership.
Licenses and Certifications
(RN) REGISTERED NURSE Current Texas (or BNE Compact State) Upon Hire
Preferred
Education
Master's Degree
JOB DUTIES
- Supports positive relations between patients, families, clinical team, ambulatory services, and staff by promoting a patient-centric culture across the UTSW continuum of care.
- Creates innovative methods for enhancing the UTSW patient experience through recommending improvements, which incorporates the needs of all patient populations.
- Serves as a hospital liaison to the Patient Assistance Office (PAO), Risk Management, and Patient Liaison Services (PLS).
- Demonstrates the ability to interact with and advocate for patients, families, and visitors.
- Assists with planning and facilitating patient admissions and rounding on patients as assigned.
- Leads by example, role-modeling expected customer service behaviors and practices.
- Accesses patient medical records for review and investigational purposes.
- Demonstrates a high level of compassion, sensitivity, and professionalism when working with all patient and visitor populations.
- Assists with visitors, events, and tours scheduled at the University Hospital.
- Partners with unit and departmental leadership to respond to, coach staff, and resolve patient complaints.
- Works in collaboration with patient experience supporting committees, workgroups, and teams.
- Requires after hours and weekend coverage.
- Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
See all TN Visa Technical Success Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new TN Visa Technical Success Manager Jobs.
Get Access To All JobsTips for Finding TN Visa Sponsorship as a Technical Success Manager
Map your degree to the right TN category
Technical Success Manager roles don't have a dedicated TN visa category, so your petition must fit under Computer Systems Analyst or Engineer. Pull your official transcripts and compare your degree field to the duties listed in the job description before applying.
Target employers with recent visa filing experience
Search for companies with recent visa filings to find employers experienced with sponsoring technical roles. Employers who have sponsored work visas before already understand the sponsorship process and are less likely to withdraw an offer over paperwork concerns. For TN status specifically, Canadian applicants present an employer support letter directly at the U.S. port of entry, while Mexican applicants apply through a U.S. consulate—both processes are straightforward for employers with prior visa sponsorship experience.
Use Migrate Mate to find verified TN-sponsoring employers
Search Migrate Mate to surface Technical Success Manager openings at companies with confirmed TN visa sponsorship history. Filter by role and visa type so you're applying where sponsorship is already built into the hiring process, not negotiating it from scratch.
Prepare a duty-by-duty TN support letter
Your employer's support letter must connect each core responsibility of the Technical Success Manager role to the specific TN category being claimed. Vague letters citing only job title get challenged at the port of entry or consulate, even when the degree matches.
Clarify your Canadian or Mexican filing path before the offer stage
Canadians can enter at a land port of entry with same-day TN approval, while Mexican citizens must complete consular processing, which takes longer. Raise your citizenship and preferred filing path with the hiring team before signing an offer so start-date expectations are realistic.
Confirm the employer can articulate specialty occupation equivalence
USCIS and CBP officers may ask how a Technical Success Manager role qualifies as a specialty occupation under the applicable TN category. Work with your employer's HR or legal contact to document why a bachelor's degree in a specific field is the standard entry requirement for the position.
Technical Success Manager TN Visa: Frequently Asked Questions
Does a Technical Success Manager role qualify for a TN visa?
Yes, but only if the position maps to an approved TN occupation category such as Computer Systems Analyst or Engineer. The job duties must require theoretical and practical application of highly specialized knowledge, and your degree must align with the claimed category. A generic management title without a qualifying technical scope won't satisfy CBP or consular review.
How does TN compare to H-1B for Technical Success Manager positions?
TN has no annual lottery and no cap for Canadian citizens, so you can apply and start work far faster than H-1B visa allows. H-1B selection is random and limited to 85,000 slots per fiscal year. TN approval can happen at the border for Canadians on the same day. The trade-off is that TN is limited to Canadian and Mexican citizens under USMCA and doesn't lead directly to a green card.
Where can I find Technical Success Manager jobs that already offer TN sponsorship?
Migrate Mate is built specifically for Canadian and Mexican professionals seeking U.S. roles with TN visa sponsorship. You can filter by job title and visa type to find companies that have already committed to sponsoring TN candidates, which removes the uncertainty of pitching sponsorship to employers who haven't done it before.
Can my employer file a TN petition for me, or do I handle it myself?
For Canadian citizens, the TN application is presented directly at a U.S. port of entry to CBP, with your employer preparing a support letter and accompanying documentation that you present during inspection. For Mexican citizens, your employer's support letter backs your application at a U.S. consulate. In both cases, the employer's support letter is central to approval, demonstrating your role qualifies for TN status under the USMCA agreement.
What happens to my TN status if my Technical Success Manager role changes significantly after I start?
A material change in job duties, location, or employer triggers a new TN filing. If your role shifts from technical advisory work to general management with no qualifying technical scope, your current TN classification may no longer apply. You'd need a new petition reflecting the updated duties, and the new role must still map to an approved TN occupation category.