TN Visa User Experience Researcher Jobs
User Experience Researcher roles qualify for TN visa sponsorship under the USMCA treaty's Social Science or related professional categories. Canadian citizens can apply at the U.S. border with a support letter from their employer. Mexican citizens apply through a U.S. consulate with employer documentation. The TN process is straightforward—there's no prevailing wage requirement or government cap, making it faster than other work visa categories.
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Get Access To All JobsINTRODUCTION
UX Researcher - Global E-Commerce (US) - Spanish Speaking
LOCATION
Location: Seattle
EMPLOYMENT TYPE
Employment Type: Regular
JOB CODE
Job Code: A99008A
Responsibilities
Team Introduction
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
In this role, you will:
-
Work closely with cross-functional leads to deeply understand the needs of E-commerce consumers, merchants, and influencers in the Latin America market and other global markets;
-
Collaborate with stakeholders to identify the key research questions that will help shape the E-commerce product strategy in different markets;
-
Identify and create the best research methods based on the question, timeline, and resourcing;
-
Design and implement research, synthesize findings into practical and impactful insights to help stakeholders make decisions;
-
Measure and track how product changes affect user behaviors and attitudes over time across different markets, reveal the key reasons with solid data rationale;
-
Initiate foundational research and gather insights from relevant industries to help stakeholders explore the possible solutions to challenging long-term product questions.
MINIMUM QUALIFICATIONS
-
Fluency in Spanish or Portuguese is required as the role requires communication with Latin American markets & stakeholders, as well as fluency in English as it is the working language.
-
At least 1 year of experience in UX research, preferably in the E-commerce/tech industry.
-
Bachelor's degree or above in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade, or other related fields.
-
Experience and/or knowledge in both qualitative and quantitative research methods, such as: usability studies (remote/in lab), focus groups, interviews, concept tests, diary studies, surveys, data analysis, A/B testing, etc. Be able to conduct interviews/design questionnaires in the US.
PREFERRED QUALIFICATIONS
-
Ability to work independently with limited supervision and take initiative to solve problems and learn new things. Business travel to the Latin America for 2 to 3 weeks per quarter for business purposes.
-
Ability to manage multiple projects at the same time in a fast paced environment.
-
Great written and spoken communication skills to influence product partners and major company decisions.
-
Ability to analyze large sample data with statistic tools, such as SQL, Python, R, SPSS.
COMPENSATION
The base salary range for this position in the selected city is $102600 - $159600 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
FOR LOS ANGELES COUNTY (UNINCORPORATED) CANDIDATES:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
-
Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
-
Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
-
Exercising sound judgment.
ABOUT TIKTOK
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
WHY JOIN US
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
DIVERSITY & INCLUSION
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TIKTOK ACCOMMODATION
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
INTRODUCTION
UX Researcher - Global E-Commerce (US) - Spanish Speaking
LOCATION
Location: Seattle
EMPLOYMENT TYPE
Employment Type: Regular
JOB CODE
Job Code: A99008A
Responsibilities
Team Introduction
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
In this role, you will:
-
Work closely with cross-functional leads to deeply understand the needs of E-commerce consumers, merchants, and influencers in the Latin America market and other global markets;
-
Collaborate with stakeholders to identify the key research questions that will help shape the E-commerce product strategy in different markets;
-
Identify and create the best research methods based on the question, timeline, and resourcing;
-
Design and implement research, synthesize findings into practical and impactful insights to help stakeholders make decisions;
-
Measure and track how product changes affect user behaviors and attitudes over time across different markets, reveal the key reasons with solid data rationale;
-
Initiate foundational research and gather insights from relevant industries to help stakeholders explore the possible solutions to challenging long-term product questions.
MINIMUM QUALIFICATIONS
-
Fluency in Spanish or Portuguese is required as the role requires communication with Latin American markets & stakeholders, as well as fluency in English as it is the working language.
-
At least 1 year of experience in UX research, preferably in the E-commerce/tech industry.
-
Bachelor's degree or above in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade, or other related fields.
-
Experience and/or knowledge in both qualitative and quantitative research methods, such as: usability studies (remote/in lab), focus groups, interviews, concept tests, diary studies, surveys, data analysis, A/B testing, etc. Be able to conduct interviews/design questionnaires in the US.
PREFERRED QUALIFICATIONS
-
Ability to work independently with limited supervision and take initiative to solve problems and learn new things. Business travel to the Latin America for 2 to 3 weeks per quarter for business purposes.
-
Ability to manage multiple projects at the same time in a fast paced environment.
-
Great written and spoken communication skills to influence product partners and major company decisions.
-
Ability to analyze large sample data with statistic tools, such as SQL, Python, R, SPSS.
COMPENSATION
The base salary range for this position in the selected city is $102600 - $159600 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
FOR LOS ANGELES COUNTY (UNINCORPORATED) CANDIDATES:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
-
Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
-
Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
-
Exercising sound judgment.
ABOUT TIKTOK
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
WHY JOIN US
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
DIVERSITY & INCLUSION
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TIKTOK ACCOMMODATION
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
See all 65+ User Experience Researcher jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new User Experience Researcher roles.
Get Access To All JobsTips for Finding TN Visa Sponsorship as an User Experience Researcher
Document your degree field precisely
TN approval for UX Researcher roles turns on whether your degree matches the specialty occupation. A degree in psychology, cognitive science, human-computer interaction, or social science strengthens your case far more than a general communications or business credential.
Build a portfolio that signals research depth
Employers evaluating TN sponsorship want evidence you perform systematic user research, not just usability testing. Include case studies showing research plans, participant recruitment, synthesis methods, and how findings drove product decisions.
Target employers with recent visa filings
Search for companies with recent visa filings to identify employers experienced with sponsoring work visas for research roles. These employers already understand visa sponsorship processes and are far less likely to reject your application on procedural grounds.
Clarify TN classification before accepting an offer
Ask your prospective employer which USMCA occupational category they plan to use for your TN petition. Social Scientist is the most defensible classification for UX Researcher roles, but some employers incorrectly attempt Computer Systems Analyst, which can invite scrutiny at the border.
Use Migrate Mate to find sponsoring employers faster
Filtering job listings by employer visa sponsorship experience saves weeks of outreach to companies unfamiliar with the process. Migrate Mate surfaces UX Researcher roles from employers with recent visa filings, so you spend time on viable opportunities.
Prepare a TN support letter that addresses specialty occupation
Your employer's support letter must explain why the UX Researcher role requires a theoretical and practical application of highly specialized knowledge, not just a bachelor's degree generally. Request a draft early and verify it names your specific research methods and deliverables.
User Experience Researcher jobs are hiring across the US. Find yours.
Find User Experience Researcher JobsUser Experience Researcher TN Visa: Frequently Asked Questions
Does a User Experience Researcher role qualify for TN visa status?
Yes, but the classification depends on how the role is described and your degree. UX Researcher positions are most defensibly filed under the Social Scientist USMCA category, which requires a degree in psychology, sociology, cognitive science, or a related social or behavioral science field. Roles framed purely around software tools or product management can face pushback at the border if the research component isn't clearly documented.
How does TN visa sponsorship compare to H-1B for UX Researcher roles?
TN has no annual lottery and no cap for Canadian citizens, so you can start working as soon as your application is approved, often the same day if you're Canadian and entering at a land port or preclearance airport. H-1B requires surviving a random lottery that selects fewer than one in four registrants and delays employment until October 1 of the fiscal year. For Mexican citizens, TN requires consular processing but still bypasses the H-1B lottery entirely.
Can I switch UX Researcher employers on a TN visa?
Yes, but you need a new TN authorization before starting with the new employer. Your TN status is employer-specific, so your current approval does not transfer. Canadian citizens can apply at a port of entry with the new employer's support letter. Mexican citizens return to a U.S. consulate with the new employer's support letter. You cannot work for the new employer until your new TN status is approved.
Where can I find UX Researcher jobs that offer TN visa sponsorship?
Migrate Mate is built specifically for Canadian and Mexican professionals seeking roles with TN visa sponsorship. Searching general job boards often surfaces postings where sponsorship policies are unclear or where hiring managers aren't familiar with TN mechanics. Migrate Mate filters for employers with recent visa filings, so you can focus your outreach on companies already experienced with sponsoring work visas and equipped to support your TN application.
What documents does my employer need to sponsor my TN visa as a UX Researcher?
Your employer prepares a support letter describing the role, your duties, your required qualifications, and the USMCA occupational category being used. For Canadians, you bring this letter along with your degree credentials and passport to your U.S. port of entry for inspection. For Mexicans, you submit it with the same documents to a U.S. consulate as part of your visa application. The employer-side preparation typically takes one to two weeks.
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