Training Program Manager Jobs
Training Program Manager jobs are open across healthcare, technology, financial services, manufacturing, and higher education, from coordinator-level to senior and director roles, with specializations in instructional design, leadership development, and compliance training. Find a role that fits from the openings below and apply directly.
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Showing 5 of 1,051+ Training Program Manager jobs
Responsibilities
About the team: With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products - services and roles related to life are creatively connected, making the daily life experience richer, more unique, and more innovative. At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency. In this regard, the Governance and Experience team of Local Services seeks to preserve trust and uplift the user experience for TikTok Local Services, by designing and implementing end-to-end programmes that enable a safe, trustworthy and thriving international marketplace.
Responsibilities:
- Act as the bridge between Policy and BPO teams, translating policy requirements into scalable training materials and programs to ensure compliance with Moderation, Labeling, and Service standards.
- Design and implement intake-to-delivery SOPs, ensuring accurate tracking of policy updates and effective rollout to BPO teams.
- Resolve BPO case inquiries by clarifying policy ambiguities and partnering with Policy teams to refine guidelines and improve implementation.
- Develop and execute statistically sound QA frameworks and audits to monitor BPO accuracy, quality, and SLA adherence.
- Conduct structured case reviews to identify policy or process gaps, and drive improvements with Policy and Product stakeholders.
- Partner cross-functionally (Policy, Product, BPO) to continuously enhance training, QA, and operational processes.
- Perform root cause analyses on performance gaps and implement targeted actions to improve BPO outcomes.
Qualifications
Minimum Qualifications:
- 3+ years of experience in BPO operations, including enforcement, labeling, moderation, or customer service, ideally within Internet, e-commerce, or O2O environments.
- Strong understanding of BPO management, including requirements intake, SOP development, SLA management, productivity and quality metrics, training, and workforce planning; familiarity with industry best practices and trends.
- Excellent presentation skills, with the ability to synthesize data and insights into clear, structured recommendations for stakeholders and leadership.
- Bachelor's degree and above, preferably in a quantitative field such as Mathematics, Statistics, Engineering, Data Analytics, or related fields.
Preferred Qualifications:
- Proficiency in utilizing querying and analytical tools, and conducting data analysis (e.g., SQL, Python, Excel) is advantageous. Data interpretation or analysis will be advantageous for the role.
- Possesses strategic thinking, as well as programme management and communication skills, with the ability to manage and push complex projects, as well as influence multiple cross-functional teams.
- Familiarity with O2O, E-commerce, or other online and offline local services, governance & customer experience, regulatory and compliance requirements.
- Proactive, independent and driven; able to thrive in ambiguity and handle multiple competing priorities in a fast-paced environment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $70304 - $121600 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Responsibilities
About the team: With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local service platform for users and partners. In Local Services, through POI, Video, LIVE, Search, and other various products - services and roles related to life are creatively connected, making the daily life experience richer, more unique, and more innovative. At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency. In this regard, the Governance and Experience team of Local Services seeks to preserve trust and uplift the user experience for TikTok Local Services, by designing and implementing end-to-end programmes that enable a safe, trustworthy and thriving international marketplace.
Responsibilities:
- Act as the bridge between Policy and BPO teams, translating policy requirements into scalable training materials and programs to ensure compliance with Moderation, Labeling, and Service standards.
- Design and implement intake-to-delivery SOPs, ensuring accurate tracking of policy updates and effective rollout to BPO teams.
- Resolve BPO case inquiries by clarifying policy ambiguities and partnering with Policy teams to refine guidelines and improve implementation.
- Develop and execute statistically sound QA frameworks and audits to monitor BPO accuracy, quality, and SLA adherence.
- Conduct structured case reviews to identify policy or process gaps, and drive improvements with Policy and Product stakeholders.
- Partner cross-functionally (Policy, Product, BPO) to continuously enhance training, QA, and operational processes.
- Perform root cause analyses on performance gaps and implement targeted actions to improve BPO outcomes.
Qualifications
Minimum Qualifications:
- 3+ years of experience in BPO operations, including enforcement, labeling, moderation, or customer service, ideally within Internet, e-commerce, or O2O environments.
- Strong understanding of BPO management, including requirements intake, SOP development, SLA management, productivity and quality metrics, training, and workforce planning; familiarity with industry best practices and trends.
- Excellent presentation skills, with the ability to synthesize data and insights into clear, structured recommendations for stakeholders and leadership.
- Bachelor's degree and above, preferably in a quantitative field such as Mathematics, Statistics, Engineering, Data Analytics, or related fields.
Preferred Qualifications:
- Proficiency in utilizing querying and analytical tools, and conducting data analysis (e.g., SQL, Python, Excel) is advantageous. Data interpretation or analysis will be advantageous for the role.
- Possesses strategic thinking, as well as programme management and communication skills, with the ability to manage and push complex projects, as well as influence multiple cross-functional teams.
- Familiarity with O2O, E-commerce, or other online and offline local services, governance & customer experience, regulatory and compliance requirements.
- Proactive, independent and driven; able to thrive in ambiguity and handle multiple competing priorities in a fast-paced environment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $70304 - $121600 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
See All 1,051+ Training Program Manager Jobs
Jump back to the full list of openings and apply to any training program manager role that fits.
Find Training Program Manager JobsTraining Program Manager Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- The Home Depot24
- Deloitte23
- Amazon18
- Google18
- Walmart18
Top Industries Hiring
- Technology & Software188
- Education123
- Healthcare & Medical Services104
- Retail102
- Consulting & Professional Services57
What Employers Look For
The qualifications that appear most often in training program manager jobs.
- Bachelor's degree in education, human resources, organizational development, or a related field
- 3 to 5 years of experience designing and delivering corporate training programs
- Proficiency with a learning management system such as Workday Learning, Cornerstone, or SAP SuccessFactors
- Demonstrated ability to conduct training needs assessments and measure program effectiveness
- Experience with instructional design methodologies such as ADDIE or SAM
- Certification such as CPTD, CPLP, or equivalent preferred for senior roles
Tips for Your Training Program Manager Job Search
Quantify learning outcomes on your resume
Training program managers get hired on results, not activities. Replace phrases like 'delivered onboarding training' with measurable outcomes: employee time-to-productivity, course completion rates, or reduction in compliance incidents. Recruiters scan for proof that your programs moved a business metric.
Match your credentials to the industry
A CPTD certification carries weight in corporate L&D roles, while healthcare training jobs often expect familiarity with Joint Commission standards. Read each posting carefully and lead with the credential the industry actually values, even if you hold others.
Target openings tied to growth or change events
Training program manager roles open most predictably when companies are scaling headcount, launching new software, or integrating an acquisition. Filter job titles alongside keywords like 'new hire onboarding,' 'system rollout,' or 'post-merger' to find the highest-intent openings.
Apply early to roles that fit
Migrate Mate lists training program manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a portfolio of program artifacts
Many hiring managers ask to see a sample curriculum, needs assessment, or evaluation framework before the second interview. Have two or three anonymized artifacts ready to share as PDFs. Candidates who bring evidence cut through faster than those who only describe their work.
Negotiate scope, not just compensation
Training program manager offers often leave room on budget authority, headcount, and reporting structure. Before accepting, clarify what resources the role controls and whether you own program design end-to-end or execute someone else's curriculum. Scope determines your growth ceiling more than title does.
Training Program Manager Jobs: Frequently Asked Questions
Which companies are hiring the most training program managers?
The companies hiring the most training program managers right now include The Home Depot, Deloitte, and Amazon, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of June 2026. Demand is consistently strong in healthcare systems, large financial institutions, and technology companies scaling their workforce development functions.
How many training program manager jobs are remote?
About 26% of training program manager openings are fully remote or hybrid as of June 2026, making it one of the more flexible roles in HR and L&D. Instructional design-heavy roles and those tied to e-learning platforms tend to be the most remote-friendly, while positions requiring in-person facilitation or hands-on compliance training are more likely to require on-site presence.
How do you become a training program manager?
Most training program managers start in adjacent roles such as corporate trainer, instructional designer, or HR specialist before moving into program ownership. Building experience with a learning management system, earning a credential like the CPTD, and completing at least one end-to-end program design project are the steps that most consistently lead to a manager-level role. A bachelor's degree in a related field strengthens most applications.
Can you get hired as a training program manager without direct experience?
You can move into a training program manager role without a traditional L&D background if you can demonstrate transferable skills in project management, adult learning, and stakeholder communication. Candidates from teaching, operations, or HR generalist roles have made the transition by building a portfolio of curriculum or onboarding materials they designed, even informally, and framing past work in terms of learning outcomes.
What does the training program manager interview process look like?
Most processes run two to four rounds. An initial recruiter screen is followed by a hiring manager conversation focused on your program design philosophy and past results. Later rounds often include a panel with L&D peers or business stakeholders and a practical exercise, such as presenting a training needs assessment or a sample curriculum outline. Some employers also ask for portfolio samples before extending an offer.
Where can I find and apply to training program manager jobs?
You can find and apply to training program manager jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your experience and specialization, then apply directly to each one that fits.
See All 1,051+ Training Program Manager Jobs
Jump back to the full list of openings and apply to any training program manager role that fits.
Find Training Program Manager Jobs