Trust And Safety Jobs
Trust And Safety jobs are open across social media platforms, fintech, gaming, e-commerce, and marketplace companies, from associate to director level, with specializations in content moderation, policy enforcement, and fraud prevention. Find a role that fits from the openings below and apply directly.
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Responsibilities
About the Team
This role sits within our Global Trust & Safety and Technology Communications team and partners closely with cross-functional Engineering, Product, Legal, and Public Policy teams, as well as communications colleagues across regions. It focuses on shaping and communicating TikTok’s approach to responsible innovation and product development—building trust and credibility in our technologies among both technical and broader audiences. We’re looking for an experienced communications professional to lead technical storytelling within the team. In this role, you will develop narratives and strategies that highlight our tech stack, open-source contributions, R&D work, and product innovations—while humanizing the teams behind them and ensuring our voice resonates authentically within developer and expert communities.
- Develop clear, credible messaging around our R&D, open-source initiatives, engineering work, and product innovations
- Proactively identify technical storytelling opportunities and translate them into high-quality blog posts and other owned content
- Pitch and land stories across a mix of traditional and non-traditional channels, including developer-focused media, blogs, and online communities
- Support technical speaking engagements, events, and external moments that showcase our expertise and innovation
- Review academic research outputs for both reputational risks and storytelling opportunities
- Partner closely with product, engineering, and cross-functional communications teams (e.g., privacy, security) to provide strategic counsel on communicating responsible technology development
Qualifications
Minimum Qualifications
- BA/BS degree in a technical, communications, or related field
- 5+ years of experience in tech communications, with a strong track record of writing and storytelling
- Fluency in technical and engineering concepts, with the ability to engage credibly with technical audiences
- Familiarity with both traditional tech media and non-traditional channels (e.g., technical blogs, GitHub, Reddit, developer forums)
- Strong organizational and project management skills, with the ability to independently drive workstreams
- Proactive, adaptable, and results-oriented working style
- Passion for technical storytelling and translating complex ideas into compelling narratives
Preferred Qualifications
- Established relationships across both traditional tech media and non-traditional developer communities
- Experience operating in global, cross-functional environments
- Experience supporting technical speakers and presentations at industry conferences
- Background working with or within a PR/communications agency
- Analytical mindset with sound judgment, particularly in evaluating technical content and potential risks
- Comfort working in fast-paced, evolving environments with shifting priorities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $121600 - $220400 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Responsibilities
About the Team
This role sits within our Global Trust & Safety and Technology Communications team and partners closely with cross-functional Engineering, Product, Legal, and Public Policy teams, as well as communications colleagues across regions. It focuses on shaping and communicating TikTok’s approach to responsible innovation and product development—building trust and credibility in our technologies among both technical and broader audiences. We’re looking for an experienced communications professional to lead technical storytelling within the team. In this role, you will develop narratives and strategies that highlight our tech stack, open-source contributions, R&D work, and product innovations—while humanizing the teams behind them and ensuring our voice resonates authentically within developer and expert communities.
- Develop clear, credible messaging around our R&D, open-source initiatives, engineering work, and product innovations
- Proactively identify technical storytelling opportunities and translate them into high-quality blog posts and other owned content
- Pitch and land stories across a mix of traditional and non-traditional channels, including developer-focused media, blogs, and online communities
- Support technical speaking engagements, events, and external moments that showcase our expertise and innovation
- Review academic research outputs for both reputational risks and storytelling opportunities
- Partner closely with product, engineering, and cross-functional communications teams (e.g., privacy, security) to provide strategic counsel on communicating responsible technology development
Qualifications
Minimum Qualifications
- BA/BS degree in a technical, communications, or related field
- 5+ years of experience in tech communications, with a strong track record of writing and storytelling
- Fluency in technical and engineering concepts, with the ability to engage credibly with technical audiences
- Familiarity with both traditional tech media and non-traditional channels (e.g., technical blogs, GitHub, Reddit, developer forums)
- Strong organizational and project management skills, with the ability to independently drive workstreams
- Proactive, adaptable, and results-oriented working style
- Passion for technical storytelling and translating complex ideas into compelling narratives
Preferred Qualifications
- Established relationships across both traditional tech media and non-traditional developer communities
- Experience operating in global, cross-functional environments
- Experience supporting technical speakers and presentations at industry conferences
- Background working with or within a PR/communications agency
- Analytical mindset with sound judgment, particularly in evaluating technical content and potential risks
- Comfort working in fast-paced, evolving environments with shifting priorities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $121600 - $220400 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Trust And Safety Jobs by Experience Level
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Find Trust And Safety JobsTrust And Safety Job Market
Who's Hiring
- TikTok32
- Google13
- JPMorganChase6
- Youtube5
- Twitch4
Top Industries Hiring
- Technology & Software32
- Artificial Intelligence3
- Science & Research2
- Consulting & Professional Services2
- Retail1
What Employers Look For
The qualifications that appear most often in trust and safety jobs.
- Experience reviewing and actioning content or account violations at scale
- Familiarity with content moderation tools, ticketing systems, or case management platforms
- Strong written communication skills for policy documentation and cross-functional escalations
- Ability to apply nuanced judgment to policy edge cases under time pressure
- Experience collaborating with legal, product, and engineering teams on policy implementation
- Bachelor's degree in a related field such as law, communications, or social sciences
Tips for Your Trust And Safety Job Search
Quantify moderation decisions on your resume
Hiring managers want to see volume and accuracy, not just job duties. Add numbers to show how many cases you reviewed, your quality scores, or how a policy change you contributed to reduced violations. Vague descriptions of moderation work get skipped.
Tailor your resume to the platform type
A social media trust and safety role and a payments fraud role share a job title but little else. Match your resume language to the specific platform, whether that's content policy, account integrity, or seller fraud, before you apply to each opening.
Build a policy writing sample before applying
Many trust and safety interview processes ask for a written policy exercise. Having a sample you already drafted, such as a short community standard or enforcement guideline, lets you walk into any take-home assignment with a stronger baseline than candidates starting from scratch.
Apply early to roles that fit
Migrate Mate lists trust and safety openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for product integrity case studies
Interviewers routinely present a gray-area scenario and ask how you'd escalate or enforce policy. Practice thinking through edge cases, such as satire versus hate speech or buyer fraud versus seller error, out loud so your reasoning is structured when it counts.
Follow up by referencing a specific policy discussion
Generic thank-you notes rarely move the needle in trust and safety interviews. Reference a specific policy tradeoff or case type you discussed, then add one short observation you had afterward. It signals analytical depth and keeps your name in the conversation.
Trust And Safety Jobs: Frequently Asked Questions
Which companies are hiring the most trust and safetys?
The companies hiring the most trust and safetys right now include TikTok, Google, and JPMorganChase, with the largest share of openings in California, Washington, and New York, based on current listings on Migrate Mate as of August 2026. Platform companies and marketplace businesses consistently drive the highest volume of openings in this field.
How many trust and safety jobs are remote?
About 42% of trust and safety openings are fully remote or hybrid as of August 2026, making it one of the more flexible roles in operations and policy. Content review and policy research positions tend to be the most remote-friendly, while roles involving cross-functional leadership or vendor management more often require some in-office presence.
How do you become a trust and safety?
Start by building experience in content moderation, fraud review, customer operations, or policy research, since those are the most common entry points. Develop a working knowledge of platform policies on at least one major type of content or abuse. Getting hands-on with case management tools and practicing structured written reasoning, including policy memos or escalation write-ups, prepares you for the written exercises most hiring processes include.
Can you get hired in trust and safety with little experience?
Yes, especially at the associate or analyst level where employers often train for platform-specific policy rather than requiring prior experience. Roles in content review, queue management, or appeals handling are common entry points. Candidates who can demonstrate careful judgment, clear written communication, and comfort with ambiguous situations often advance quickly even without a direct trust and safety background.
What does the trust and safety interview process look like?
Most processes include a recruiter screen, a hiring manager interview focused on your background and approach to gray-area decisions, and at least one policy or case exercise where you're given a scenario and asked to reason through enforcement. Senior roles often add a cross-functional or leadership interview. Written take-home exercises testing policy drafting or escalation judgment are common at mid-level and above.
Where can I find and apply to trust and safety jobs?
You can find and apply to trust and safety jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your experience level and specialization, then apply directly to each listing that fits.
See All 111+ Trust And Safety Jobs
Find roles that match your experience and apply in just a few clicks.
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