Vice President of Account Services Jobs
Vice President of Account Services jobs are open across advertising, marketing services, public relations, and B2B technology, from senior manager to C-suite adjacency, with specializations in client retention, revenue growth, and integrated campaign oversight. Scan the live roles below and apply to whichever ones fit.
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Job Description Summary
As the Vice President, you will lead exploration of high-potential priority growth initiatives identified by the Nationwide Financial Leadership Team (NFLT). You’ll help determine where focused, cross-functional effort can generate meaningful, additive growth across Nationwide Financial businesses.Reporting directly to the President & COO, Nationwide Financial, you will operate at the intersection of customer needs, market opportunity, business capabilities, distribution, economics, and execution. You’ll translate sponsored initiatives into clear opportunity hypotheses, build fact-based recommendations, and mobilize the right partners to test, refine, and advance the most promising concepts. Growth opportunities are expected to complement and expand existing business strategies.
Job Description
Key Responsibilities:
- Explore and shape priority growth initiatives
- Lead exploration of business-line-adjacent growth initiatives, translating broad NFLT direction into focused questions, hypotheses, and choices.
- Partner across NFLT to understand current business capabilities, unique business needs, customer opportunities, and potential expansion into new markets or distribution channels.
- Assess whether opportunities are strategically attractive, additive to existing business strategies, financially compelling, operationally feasible, and appropriate for further investment.
- Incubate, evaluate, and advance opportunities
- Convert priority initiatives into clear concepts, hypotheses, and testable value propositions.
- Lead structured discovery, design, and evaluation work to determine whether an opportunity warrants further investment or should be stopped.
- Build concise business cases that articulate the customer problem, strategic rationale, expected additive growth, target economics, required capabilities, risks, milestones, and decision points.
- Design and oversee pilots, experiments, or other staged learning approaches that improve the quality and speed of investment decisions.
- Establish clear transition criteria for moving an opportunity from exploration to an identified business-unit sponsor, scale, or deliberate stop.
- Mobilize enterprise collaboration and decision-making
- Convene the right leaders and subject-matter experts across Nationwide Financial and the enterprise to assess opportunities and resolve key questions.
- Create alignment around priorities, decision rights, milestones, and resource requirements without creating a parallel operating structure.
- Prepare clear recommendations and decision materials for the President & COO, NFLT, and relevant leadership forums.
- Partner across NFLT to ensure that opportunities are informed by operating realities and, when approved, have an accountable business-unit sponsor.
- Surface dependencies, tradeoffs, and barriers early and help leaders make timely choices.
- Build a repeatable growth discipline
- Establish practical methods, governance, tools, and performance measures for opportunity identification, incubation, and progression.
- Maintain a transparent portfolio view of opportunities, including stage, owner, investment, expected value, key risks, and next decision.
- Capture lessons learned and strengthen the organization’s ability to move from insight to tested concept to scaled business outcome.
- Develop the role’s team, partner model, and resource base over time in line with the size and maturity of the opportunity portfolio.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to President & COO, Nationwide Financial
Typical Skills and Experiences:
Education: Bachelor’s degree or equivalent experience. A degree in business, finance, economics, or a related field is preferred. An advanced degree or other relevant professional credential is a plus.
Experience: Substantial senior leadership experience in financial services or another complex, regulated, customer-focused industry, with a track record of identifying, shaping, and advancing new growth opportunities. Demonstrated experience moving opportunities from early hypotheses through customer and market validation, business-case development, executive decision-making, and transition to an accountable business owner. Experience assessing customer needs, market attractiveness, distribution channels, business capabilities, economics, risk, and investment requirements. Experience leading complex, cross-functional initiatives across business lines and enterprise functions, including the ability to influence outcomes without relying on formal authority. Preferred experience includes launching or expanding products, services, business models, markets, or distribution channels; designing pilots or experiments; and building or evaluating business cases for new investments, capabilities, or operating models.
Knowledge, Abilities and Skills: Knowledge of financial-services customers, products, distribution models, market dynamics, competitive positioning, operating models, and emerging growth opportunities. Knowledge of business-case development, market and customer assessment, financial modeling, investment evaluation, risk considerations, and stage-gated decision-making. Ability to translate broad executive direction into focused opportunity hypotheses, strategic choices, and actionable workplans. Ability to influence, align, and mobilize senior stakeholders across business units and enterprise functions without direct authority. Ability to operate effectively in ambiguity, distinguish promising opportunities from attractive ideas, and make disciplined recommendations to advance, reshape, or stop an initiative. Exceptional executive communication, including concise written recommendations, presentations, storytelling, and facilitation. Strong strategic, financial, analytical, problem-solving, stakeholder management, relationship-building, negotiation, and conflict-navigation skills. Sound judgment in balancing ambition, speed, risk, compliance, and execution feasibility in a highly regulated environment.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for VP, Growth Initiatives - Financial Services : $254,250.00-$423,750.00 The expected starting salary range for VP, Growth Initiatives - Financial Services : $254,250.00-$423,750.00- Job Category General Management
- Position Type Full Time
- Posted 2026-11-11T19:07:11.424772+00:00
- Location(s) Ohio - Columbus, One Nationwide Plaza
- Line of Business
- Entity
- Recruiter
- Hiring Manager
- Experience Level
- Req ID 101371
Job Description Summary
As the Vice President, you will lead exploration of high-potential priority growth initiatives identified by the Nationwide Financial Leadership Team (NFLT). You’ll help determine where focused, cross-functional effort can generate meaningful, additive growth across Nationwide Financial businesses.Reporting directly to the President & COO, Nationwide Financial, you will operate at the intersection of customer needs, market opportunity, business capabilities, distribution, economics, and execution. You’ll translate sponsored initiatives into clear opportunity hypotheses, build fact-based recommendations, and mobilize the right partners to test, refine, and advance the most promising concepts. Growth opportunities are expected to complement and expand existing business strategies.
Job Description
Key Responsibilities:
- Explore and shape priority growth initiatives
- Lead exploration of business-line-adjacent growth initiatives, translating broad NFLT direction into focused questions, hypotheses, and choices.
- Partner across NFLT to understand current business capabilities, unique business needs, customer opportunities, and potential expansion into new markets or distribution channels.
- Assess whether opportunities are strategically attractive, additive to existing business strategies, financially compelling, operationally feasible, and appropriate for further investment.
- Incubate, evaluate, and advance opportunities
- Convert priority initiatives into clear concepts, hypotheses, and testable value propositions.
- Lead structured discovery, design, and evaluation work to determine whether an opportunity warrants further investment or should be stopped.
- Build concise business cases that articulate the customer problem, strategic rationale, expected additive growth, target economics, required capabilities, risks, milestones, and decision points.
- Design and oversee pilots, experiments, or other staged learning approaches that improve the quality and speed of investment decisions.
- Establish clear transition criteria for moving an opportunity from exploration to an identified business-unit sponsor, scale, or deliberate stop.
- Mobilize enterprise collaboration and decision-making
- Convene the right leaders and subject-matter experts across Nationwide Financial and the enterprise to assess opportunities and resolve key questions.
- Create alignment around priorities, decision rights, milestones, and resource requirements without creating a parallel operating structure.
- Prepare clear recommendations and decision materials for the President & COO, NFLT, and relevant leadership forums.
- Partner across NFLT to ensure that opportunities are informed by operating realities and, when approved, have an accountable business-unit sponsor.
- Surface dependencies, tradeoffs, and barriers early and help leaders make timely choices.
- Build a repeatable growth discipline
- Establish practical methods, governance, tools, and performance measures for opportunity identification, incubation, and progression.
- Maintain a transparent portfolio view of opportunities, including stage, owner, investment, expected value, key risks, and next decision.
- Capture lessons learned and strengthen the organization’s ability to move from insight to tested concept to scaled business outcome.
- Develop the role’s team, partner model, and resource base over time in line with the size and maturity of the opportunity portfolio.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to President & COO, Nationwide Financial
Typical Skills and Experiences:
Education: Bachelor’s degree or equivalent experience. A degree in business, finance, economics, or a related field is preferred. An advanced degree or other relevant professional credential is a plus.
Experience: Substantial senior leadership experience in financial services or another complex, regulated, customer-focused industry, with a track record of identifying, shaping, and advancing new growth opportunities. Demonstrated experience moving opportunities from early hypotheses through customer and market validation, business-case development, executive decision-making, and transition to an accountable business owner. Experience assessing customer needs, market attractiveness, distribution channels, business capabilities, economics, risk, and investment requirements. Experience leading complex, cross-functional initiatives across business lines and enterprise functions, including the ability to influence outcomes without relying on formal authority. Preferred experience includes launching or expanding products, services, business models, markets, or distribution channels; designing pilots or experiments; and building or evaluating business cases for new investments, capabilities, or operating models.
Knowledge, Abilities and Skills: Knowledge of financial-services customers, products, distribution models, market dynamics, competitive positioning, operating models, and emerging growth opportunities. Knowledge of business-case development, market and customer assessment, financial modeling, investment evaluation, risk considerations, and stage-gated decision-making. Ability to translate broad executive direction into focused opportunity hypotheses, strategic choices, and actionable workplans. Ability to influence, align, and mobilize senior stakeholders across business units and enterprise functions without direct authority. Ability to operate effectively in ambiguity, distinguish promising opportunities from attractive ideas, and make disciplined recommendations to advance, reshape, or stop an initiative. Exceptional executive communication, including concise written recommendations, presentations, storytelling, and facilitation. Strong strategic, financial, analytical, problem-solving, stakeholder management, relationship-building, negotiation, and conflict-navigation skills. Sound judgment in balancing ambition, speed, risk, compliance, and execution feasibility in a highly regulated environment.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
NOTE TO EMPLOYMENT AGENCIES:
We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for VP, Growth Initiatives - Financial Services : $254,250.00-$423,750.00 The expected starting salary range for VP, Growth Initiatives - Financial Services : $254,250.00-$423,750.00- Job Category General Management
- Position Type Full Time
- Posted 2026-11-11T19:07:11.424772+00:00
- Location(s) Ohio - Columbus, One Nationwide Plaza
- Line of Business
- Entity
- Recruiter
- Hiring Manager
- Experience Level
- Req ID 101371
See All 47 Vice President of Account Services Jobs
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Find JobsVice President of Account Services Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Insurance
What Employers Look For
The qualifications that appear most often in vice president of account services jobs.
- 7 or more years of account management or client services experience, including leadership
- Demonstrated ability to grow and retain a large book of business
- Experience managing and mentoring account managers or client success teams
- Strong presentation and executive-level client communication skills
- Proficiency with CRM platforms and pipeline reporting tools
- Bachelor's degree in business, marketing, communications, or a related field
Tips for Your Vice President of Account Services Job Search
Quantify client portfolio impact on your resume
VP-level account services roles expect proof of scale. Replace vague claims with numbers: total revenue managed, retention rates improved, or new business brought in through upsells. Hiring managers filter fast and your resume needs those figures in the first third.
Tailor your resume for agency versus in-house
Agency VP roles prioritize multi-client management and billing efficiency, while in-house roles weight cross-functional alignment and internal stakeholder relationships. Reframe the same experience using the language of whichever environment you're targeting before each application.
Apply early to roles that fit
Migrate Mate lists vice president of account services openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Identify companies mid-growth, not just enterprise
Mid-market companies scaling from regional to national presence often have the most urgent need for a VP of account services and less internal competition than large enterprises. Search for companies that recently raised funding or expanded service lines.
Prepare a client scenario for the final interview round
Most VP-level interview processes end with a case study or live scenario involving an at-risk client or a growth opportunity. Walk through how you'd diagnose the account, align internal teams, and present a retention or expansion plan to the client.
Negotiate scope alongside compensation
At the VP level, the size of your team, your budget authority, and your seat at the leadership table matter as much as base pay. Before accepting, clarify reporting structure, headcount, and whether you have a voice in new business decisions.
Vice President of Account Services Jobs: Frequently Asked Questions
Which companies are hiring the most vice president of account servicess?
The companies hiring the most vice president of account servicess right now include Viasat, Journey, and Banner Health, with the largest share of openings in New York, California, and Georgia, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest at full-service agencies, B2B SaaS companies, and marketing consultancies managing enterprise client relationships.
How many vice president of account services jobs are remote?
About 87% of vice president of account services openings are fully remote or hybrid as of November 2026, reflecting broad employer flexibility at the VP level. Sub-areas with the highest remote share include digital-first agencies and SaaS account management, where client relationships are managed primarily over video and async communication.
How do you become a vice president of account services?
Most vice presidents of account services start in account coordinator or account manager roles, build a portfolio of client wins and retention results, and move into director-level positions before stepping into VP responsibilities. Demonstrating that you can lead a team, manage revenue targets, and influence strategy across departments is what separates director-level candidates from VP-ready ones.
Can you get a vice president of account services role with limited senior leadership experience?
It's possible to move into a vice president of account services role without traditional VP experience if you've led a high-performing account team, managed a significant book of business, or stepped into acting leadership during a gap. Smaller agencies and growth-stage companies are more likely to promote based on demonstrated client impact than strict title progression.
What does the vice president of account services interview process look like?
The interview process for a vice president of account services role typically involves an initial recruiter screen, a hiring manager conversation focused on client history and leadership philosophy, a panel interview with cross-functional stakeholders, and a final round that often includes a case study or presentation on a client challenge. References from past clients or direct reports are commonly requested at the offer stage.
Where can I find and apply to vice president of account services jobs?
You can find and apply to vice president of account services jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and apply directly to each one that fits your background and goals.
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