Sales Support Specialist Visa Sponsorship Jobs in California
California is one of the top states for sales support specialist roles, with major hiring activity from technology companies in the Bay Area and San Diego, healthcare organizations across Los Angeles, and enterprise software firms in Sacramento. Companies like Salesforce, Oracle, and Cisco regularly hire for these positions and have established visa sponsorship programs.
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Get Access To All JobsINTRODUCTION
The primary role is to support the Customer Team in Quote to Cash (Q2C) Activities. This includes deal consultation, forecast support, formal quote generation, order management, customer interface, audit compliance and revenue recognition.
ROLE AND RESPONSIBILITIES
Deal Consultation to the Customer Team:
- Consultation to sales on structuring complex deals at quoting stage to ensure clean compliance including revenue recognition and interpretation of contracts/legal terms while meeting customer requirements.
- Providing order booking solutions for complex deals.
- Participate in revenue meetings throughout quarters to provide consultation on resolving issues and closing deals timely for revenue.
- Advise on appropriate terms and conditions to be included in deals.
- Coordinate with various business partners like Customer Team (CT), Finance, Factory Order Management (FOM) and Legal Team on the execution of the deal for the customer.
- Timely escalation of any potential topics with the respective business partners to resolve issues.
Formal Quote Generation:
- Real-time preparation of formal quotes in Oracle ERP system requested by CT and/or Customer directly.
- Consultation on appropriate structuring and terms to meet Advantest and customer needs and allow for appropriate and timely revenue recognition and invoicing.
- Assist Customer Team with obtaining necessary approvals for special deals/pricing, etc.
Order Management:
- Direct interface with customer to ensure PO meets order acceptance requirements/manage any change orders.
- Work with Factory Order Management (FOM) and other functions to manage order to ship on time per customer requests and to ensure smooth customs clearance/delivery.
- Order Management / Order booking in Oracle ERP system as well as sending Order Booking Packages to the Internal Processing Center (IPC).
- Generate invoices (system, manual, web).
- Upload all required documents in e-file.
- Ensure appropriate revenue recognition on all deals.
- Partner closely with collections team to ensure accurate invoicing and timely collections. First point of escalation for collections issues. Interface with customer to help resolve any issues.
Contracts:
- Consultation to contracts and field regarding overall operational insight as to reality of the VPA terms vs. implementation.
- Provide guidance concerning acceptance/delivery/payment terms as they relate to revenue recognition and cash collection at quote/order booking, provide negotiation leverage to field in deals and contract renewals.
- Provide assistance with renewals and signatures on VPA, ELA's, etc.
SADM Representation/Customer Interface:
- Management reporting support to the Customer Team and Point of contact for Escalation Process on time critical request.
- Direct contact with customers to provide customer service assistant with quotes/orders/deliveries/issues (approx. 10% travel).
- Single Point of contact for customer team to help resolve any issues or assist with customer needs/inquiries.
- Interface with Finance to assure appropriate revenue and accounting of special deals is managed appropriately.
- Participate in ad hoc projects/assignment to improve operation efficiency of the company.
BASIC QUALIFICATIONS
- Ability to think from a global viewpoint.
- Strong problem solving skills.
- Demonstrated maturity, professionalism, high values and integrity.
- Systems knowledge: Oracle required, SalesForce desired.
- Demonstrated knowledge of Microsoft Office applications (i.e. Excel, PowerPoint, Word).
- Evidence of effective communication skills, both verbal and written.
- Experience in problem solving and decision making.
- Ability to see the “big picture”, perform consultative work and to offer innovative suggestions.
- Ability to work cross functionally.
- Ability to network and to build effective work relationships with people of different cultures around the globe. This includes the flexibility to accommodate multiple time zones.
Education
Bachelor's degree with a minimum 2-3 years experience in Customer Service or Sales Administration.
LANGUAGES
Fluent English (spoken and written) is essential. Additional native Japanese (or proficiency) is preferred and would be advantageous.
INTRODUCTION
The primary role is to support the Customer Team in Quote to Cash (Q2C) Activities. This includes deal consultation, forecast support, formal quote generation, order management, customer interface, audit compliance and revenue recognition.
ROLE AND RESPONSIBILITIES
Deal Consultation to the Customer Team:
- Consultation to sales on structuring complex deals at quoting stage to ensure clean compliance including revenue recognition and interpretation of contracts/legal terms while meeting customer requirements.
- Providing order booking solutions for complex deals.
- Participate in revenue meetings throughout quarters to provide consultation on resolving issues and closing deals timely for revenue.
- Advise on appropriate terms and conditions to be included in deals.
- Coordinate with various business partners like Customer Team (CT), Finance, Factory Order Management (FOM) and Legal Team on the execution of the deal for the customer.
- Timely escalation of any potential topics with the respective business partners to resolve issues.
Formal Quote Generation:
- Real-time preparation of formal quotes in Oracle ERP system requested by CT and/or Customer directly.
- Consultation on appropriate structuring and terms to meet Advantest and customer needs and allow for appropriate and timely revenue recognition and invoicing.
- Assist Customer Team with obtaining necessary approvals for special deals/pricing, etc.
Order Management:
- Direct interface with customer to ensure PO meets order acceptance requirements/manage any change orders.
- Work with Factory Order Management (FOM) and other functions to manage order to ship on time per customer requests and to ensure smooth customs clearance/delivery.
- Order Management / Order booking in Oracle ERP system as well as sending Order Booking Packages to the Internal Processing Center (IPC).
- Generate invoices (system, manual, web).
- Upload all required documents in e-file.
- Ensure appropriate revenue recognition on all deals.
- Partner closely with collections team to ensure accurate invoicing and timely collections. First point of escalation for collections issues. Interface with customer to help resolve any issues.
Contracts:
- Consultation to contracts and field regarding overall operational insight as to reality of the VPA terms vs. implementation.
- Provide guidance concerning acceptance/delivery/payment terms as they relate to revenue recognition and cash collection at quote/order booking, provide negotiation leverage to field in deals and contract renewals.
- Provide assistance with renewals and signatures on VPA, ELA's, etc.
SADM Representation/Customer Interface:
- Management reporting support to the Customer Team and Point of contact for Escalation Process on time critical request.
- Direct contact with customers to provide customer service assistant with quotes/orders/deliveries/issues (approx. 10% travel).
- Single Point of contact for customer team to help resolve any issues or assist with customer needs/inquiries.
- Interface with Finance to assure appropriate revenue and accounting of special deals is managed appropriately.
- Participate in ad hoc projects/assignment to improve operation efficiency of the company.
BASIC QUALIFICATIONS
- Ability to think from a global viewpoint.
- Strong problem solving skills.
- Demonstrated maturity, professionalism, high values and integrity.
- Systems knowledge: Oracle required, SalesForce desired.
- Demonstrated knowledge of Microsoft Office applications (i.e. Excel, PowerPoint, Word).
- Evidence of effective communication skills, both verbal and written.
- Experience in problem solving and decision making.
- Ability to see the “big picture”, perform consultative work and to offer innovative suggestions.
- Ability to work cross functionally.
- Ability to network and to build effective work relationships with people of different cultures around the globe. This includes the flexibility to accommodate multiple time zones.
Education
Bachelor's degree with a minimum 2-3 years experience in Customer Service or Sales Administration.
LANGUAGES
Fluent English (spoken and written) is essential. Additional native Japanese (or proficiency) is preferred and would be advantageous.
Sales Support Specialist Job Roles in California
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Search Sales Support Specialist Jobs in CaliforniaSales Support Specialist Jobs in California: Frequently Asked Questions
Which companies sponsor visas for sales support specialists in California?
Technology companies account for a large share of visa sponsorship for sales support specialists in California. Firms like Salesforce, Oracle, SAP, Cisco, and Adobe have active sponsorship programs and frequently hire for these roles. Healthcare technology companies and enterprise software vendors based in the Bay Area, Los Angeles, and San Diego also appear regularly among California sponsoring employers.
Which visa types are most common for sales support specialist roles in California?
The H-1B visa is the most common visa category for sales support specialists in California, provided the role requires a bachelor's degree in a specific field such as business, marketing, or communications and meets the specialty occupation standard. L-1B visas apply to intracompany transfers with specialized knowledge. O-1 visas are available for candidates with demonstrated extraordinary achievement in their field.
Which cities in California have the most sales support specialist sponsorship jobs?
San Francisco and the broader Bay Area lead in sponsorship volume for sales support specialists, driven by the concentration of enterprise software and SaaS companies headquartered there. Los Angeles follows, with demand coming from media technology and healthcare firms. San Diego has a growing cluster of life sciences and technology employers, and San Jose is home to several large tech employers with consistent hiring activity.
How to find sales support specialist visa sponsorship jobs in California?
Migrate Mate filters job listings specifically to roles where employers have a demonstrated history of visa sponsorship, making it more efficient than searching general job boards. For sales support specialist roles in California, you can filter by state and role type to see relevant openings. Migrate Mate also provides context on employer sponsorship patterns, which is useful when prioritizing which companies to target in your applications.
Are there any California-specific considerations for sales support specialists seeking visa sponsorship?
California's high cost of living means prevailing wage requirements under H-1B rules often result in competitive base compensation benchmarks, which can work in candidates' favor. The state's large university system, including UC Berkeley, UCLA, and UC San Diego, produces a significant pipeline of business and communications graduates, so employers in California are generally familiar with sponsoring international candidates for sales support roles.
What is the prevailing wage for sponsored sales support specialist jobs in California?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.