Partnerships Manager Visa Sponsorship Jobs in Connecticut
Connecticut's partnerships manager roles are concentrated in Hartford's insurance and financial services sector, with major employers like Travelers, Aetna, and Cigna regularly hiring for business development and channel partnerships positions. Stamford's media and tech firms add further opportunity. International candidates with relevant experience can find visa-sponsored openings across both corridors.
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Career area
HSA Member Services
Position Type
Location
Route 1, Stamford, CT 06902, United States
Job ID
R26_0000000617
If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first—doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values; these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
What you will do
- Manage the day-to-day activities of multiple outsourced contact center sites. Model the highest standards of client service while ensuring the BPO partners maintain and exceed all requirements of the business and KPI's.
- Ensure program staffing aligns with forecasted business needs.
- Partner with program managers and serve as an escalation point for complex client issues and complaints while providing guidance with difficult calls or issues.
- Mitigate operational risk by ensuring that policies and procedures are adhered to for production efficiency, safety and compliance in conjunction with company and state/federal regulations and guidelines.
- Performance quality management—partner with the Quality Assurance Leader to monitor, assess and document performance planning with program managers to ensure QA is exceeded and plan for ongoing improvement.
- Serve as point of contact on special projects both internal and external to Contact Center.
- Plan and lead WBR meetings with all BPO partners to evaluate performance and other meetings as appropriate to mitigate areas needing improvement.
- Assess dashboards, team tracker and reporting needs that are focused on departmental efficiencies.
- In conjunction with the Contact Center Director, implement/executive strategy, adjusting to changing business needs.
Skills and Abilities
- Excellent organizational skills with the ability to effectively plan, set priorities, allocate resources and manage several complex activities simultaneously while working in a fast-paced environment to meet deadlines.
- Excellent problem solving skills.
- Able to learn all system applications that support Contact Center requests, inquiries and transactions.
- Proficiency with call center technology, task tracking tools, reporting dashboards and standard office software.
- Very strong critical thinking and analysis skills; able to take on ambiguous problems, use data-informed brainstorming, identify goals and metrics and drive a team to deliver.
Education Qualifications
- H.S. Diploma or General Education Degree (GED) or equivalent work experience required
- Bachelor’s Degree in Arts/Sciences (BA/BS) in a related field preferred
Experience Qualifications
- 3-4 years of experience in a contact center leadership required
- 3-4 years of experience in Contact Center Vendor Management experience required
- 3-4 years of financial oversight required
- Experience in banking helpful required
The estimated salary range for this position is $74,000.00 to $86,000.00 USD annually. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
LI-JG1
Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
Job Details
Career area
HSA Member Services
Position Type
Location
Route 1, Stamford, CT 06902, United States
Job ID
R26_0000000617
If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first—doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values; these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
What you will do
- Manage the day-to-day activities of multiple outsourced contact center sites. Model the highest standards of client service while ensuring the BPO partners maintain and exceed all requirements of the business and KPI's.
- Ensure program staffing aligns with forecasted business needs.
- Partner with program managers and serve as an escalation point for complex client issues and complaints while providing guidance with difficult calls or issues.
- Mitigate operational risk by ensuring that policies and procedures are adhered to for production efficiency, safety and compliance in conjunction with company and state/federal regulations and guidelines.
- Performance quality management—partner with the Quality Assurance Leader to monitor, assess and document performance planning with program managers to ensure QA is exceeded and plan for ongoing improvement.
- Serve as point of contact on special projects both internal and external to Contact Center.
- Plan and lead WBR meetings with all BPO partners to evaluate performance and other meetings as appropriate to mitigate areas needing improvement.
- Assess dashboards, team tracker and reporting needs that are focused on departmental efficiencies.
- In conjunction with the Contact Center Director, implement/executive strategy, adjusting to changing business needs.
Skills and Abilities
- Excellent organizational skills with the ability to effectively plan, set priorities, allocate resources and manage several complex activities simultaneously while working in a fast-paced environment to meet deadlines.
- Excellent problem solving skills.
- Able to learn all system applications that support Contact Center requests, inquiries and transactions.
- Proficiency with call center technology, task tracking tools, reporting dashboards and standard office software.
- Very strong critical thinking and analysis skills; able to take on ambiguous problems, use data-informed brainstorming, identify goals and metrics and drive a team to deliver.
Education Qualifications
- H.S. Diploma or General Education Degree (GED) or equivalent work experience required
- Bachelor’s Degree in Arts/Sciences (BA/BS) in a related field preferred
Experience Qualifications
- 3-4 years of experience in a contact center leadership required
- 3-4 years of experience in Contact Center Vendor Management experience required
- 3-4 years of financial oversight required
- Experience in banking helpful required
The estimated salary range for this position is $74,000.00 to $86,000.00 USD annually. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
LI-JG1
Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
Partnerships Manager Job Roles in Connecticut
See all 46+ Partnerships Manager Jobs in Connecticut
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Search Partnerships Manager Jobs in ConnecticutPartnerships Manager Jobs in Connecticut: Frequently Asked Questions
Which companies in Connecticut sponsor visas for partnerships manager roles?
Hartford-based insurers and financial services firms, including Travelers, Cigna, and The Hartford, have sponsored partnerships and business development roles in the past. Stamford's media and technology employers, including companies in the Gartner and NBCUniversal ecosystem, also appear in sponsorship filings. Larger corporations with established legal and HR infrastructure are generally more consistent sponsors than smaller Connecticut firms.
Which visa types are most common for partnerships manager jobs in Connecticut?
The H-1B visa is the most common visa for partnerships manager roles in Connecticut, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field such as business, marketing, or communications. Candidates already holding TN visa status (for Canadians and Mexicans) or L-1 visa intracompany transferee visas may also fill these roles without entering the H-1B lottery.
Which cities in Connecticut have the most partnerships manager sponsorship jobs?
Hartford and Stamford account for the majority of partnerships manager sponsorship activity in Connecticut. Hartford is the center of the state's insurance and financial services industry, where partnerships roles often involve carrier or vendor relationships. Stamford, with its concentration of media, data analytics, and financial firms, generates additional demand. New Haven sees some activity tied to healthcare and biotech partnerships roles.
How to find partnerships manager visa sponsorship jobs in Connecticut?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it easier to identify Connecticut employers actively hiring partnerships managers who need sponsorship. Rather than sorting through hundreds of generic postings, you can focus on roles where sponsorship has been confirmed or is indicated. Searching by location and role type on Migrate Mate narrows results to what's relevant for your situation.
Are there any Connecticut-specific factors that affect visa sponsorship for partnerships managers?
Connecticut's Department of Labor prevailing wage data influences what employers must pay sponsored partnerships managers, and wages in Hartford and Stamford reflect the state's relatively high cost of living. The state's heavy concentration in regulated industries like insurance means partnerships roles often require industry-specific knowledge, which can strengthen a sponsorship case by demonstrating that the position requires specialized expertise beyond general business administration.
What is the prevailing wage for sponsored partnerships manager jobs in Connecticut?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.