INTRODUCTION

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Account Executive at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

ROLE AND RESPONSIBILITIES

A day in the life. This is a hybrid position, based out of our Fort Lauderdale office, that may require in person client facing meetings. A fast-paced work environment where you will work closely with a Producer to develop strategy and support a book of our Employee Health & Benefits clients. You will maintain a pulse on our client relationships and ensure we are delivering on our commitments to clients. This includes strategy, renewal & marketing, compliance, open enrollment, implementation, servicing, and project management oversight for all assigned clients. As our Account Executive on the Employee Health & Benefits team, you’ll:

• Partner with the producer to lead overall strategic management efforts and focus of client engagement.
• Prepare annual planning timelines and set deadlines.
• Stay up to date on current benefit trends and regulations.
• Lead negotiation efforts with vendors.
• Provide guidance, direction, and support as needed to Account Manager and internal resources for all deliverables including:
• Quarterly meetings
• Financial reporting (monthly claims, etc.) prepared by Financial Analyst. Review to determine how annualized costs are tracking compared to projected costs. Be prepared to discuss results with clients as needed.
• Renewal and marketing strategy, proposal review and benefit and rate comparisons.
• Contribution modeling and budget scenarios. Prepare as needed.
• Agency management system updates
• More active role in renewal and marketing efforts for complex lines (i.e. ASO, Stop Loss, and Disability).
• Ability to handle multi-state complex clients.
• Handle escalated and/or complex service inquiries.
• Ensure client compliance via compliance audit, testing, affordability calculation, etc.
• This role owns the oversight and execution of all client deliverables throughout the year with delegation where appropriate to available resources.
• Final review of presentations to ensure accuracy prior to delivery to Producer is required.
• In concurrence with Producer(s), foster positive working client relationships at all levels – HR, Finance, Decision-makers, and C-Suite. Inform producer(s) of any significant changes relating to the client.
• Ability to present to C-Suite.
• Coordinates with other resources where applicable: Compliance, Communications, Implementation, Technology, etc.

BASIC QUALIFICATIONS

We’d love to meet you if your professional track record includes these skills:

• High School diploma or equivalent.
• Active and current Florida 2-15 insurance license.
• 10+ years of experience working in the health insurance industry; agency experience preferred.
• Experience with mid-size carriers.
• Experience with self-funded accounts.
• Advanced proficiency in MS Office, including Excel and PowerPoint.
• Ability to collaborate cross-functionally.
• Experience in BenefitPoint, Employee Navigator, and/or ImageRight.

PREFERRED QUALIFICATIONS

These additional qualifications are a plus, but not required to apply:

• Bachelor’s degree or higher.
• HIA or CEBS designation.
• Bilingual (English/Spanish).

We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

VALUABLE BENEFITS

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are:

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Hybrid and flexible work.
• Charitable contribution match programs.
• Stock purchase opportunities.
• Competitive compensation.
• Entrepreneurial leadership.
• Unmatched, scalable resources.
• Committed to core values.
• Inclusive culture.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

EEO STATEMENT

Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

MMAEHB

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