Customer Success Operations Visa Sponsorship Jobs in Georgia
Georgia's customer success operations roles are concentrated in Atlanta, where technology companies, fintech firms, and enterprise software providers maintain significant operations. Employers like NCR Voyix, Salesforce, and Damballa's successors have established Atlanta as a credible hub. International candidates will find H-1B visa sponsorship available but competitive across this market.
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Get Access To All JobsOwn Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Customer Success Engr
Atlanta, Georgia, United States; United States; San Francisco, California, United States; Morrisville, North Carolina, United States; New York, New York, United States
Job category: Cloud
Job ID: 136346-en_US
Job Summary
AWS Customer Success Engineer
Join NetApp Cloud Customer Success as an AWS Customer Success Engineer (CSE). In this customer-facing technical role, you will serve as a trusted advisor to strategic cloud customers and a partner to NetApp and AWS account teams. You will translate business priorities into actionable technical adoption plans, orchestrate cross-functional execution, and help customers realize value from NetApp cloud storage and data management solutions.
Job Responsibilities
- Serve as the primary technical success advisor for assigned strategic AWS customers.
- Guide customers through launch, migration, optimization, and scale phases of their cloud adoption journey.
- Develop customer success plans with defined outcomes, milestones, owners, risks, and consumption targets.
- Translate customer business and workload requirements into practical technical solutions and adoption roadmaps.
- Drive accelerated consumption and operational health across NetApp solutions on AWS, including Amazon FSx for NetApp ONTAP and Cloud Volumes ONTAP, as applicable to the customer environment.
- Monitor product usage, workload performance, adoption trends, and customer health to identify risks and optimization opportunities.
- Provide architecture guidance, cloud adoption best practices, and recommendations for storage efficiency, resiliency, security, and performance.
- Orchestrate resources across NetApp, AWS, account teams, support, engineering, product management, partners, and Global Systems Integrators.
- Lead technical reviews, success checkpoints, enablement sessions, and executive-facing outcome discussions.
- Escalate barriers to adoption and coordinate resolution plans while maintaining clear customer communication.
- Capture customer feedback and insights to influence product improvements, enablement, and repeatable success motions.
Success Measures:
- Contributes to meaningful portions of work across multiple projects or focus areas.
- Uses sound judgment and analytical thinking to evaluate options and choose an appropriate course of action.
- Builds relationships with immediate and adjacent teams, and communicates effectively with partners who may be less familiar with the subject matter.
- Works through problems of diverse scope where analysis requires evaluating several identifiable factors.
- Typically brings 5 or more years of relevant experience.
Job Requirements
Required Qualifications
- Strong experience in a customer-facing technical role such as Customer Success Engineer, Technical Account Manager, Cloud Architect, Solutions Architect, or technical consultant.
- Hands-on knowledge of AWS cloud infrastructure, storage, networking, security, resiliency, monitoring, and cost optimization principles.
- Experience translating business requirements into technical architectures, implementation plans, and measurable outcomes.
- Ability to lead complex, cross-functional cloud adoption or migration programs.
- Strong troubleshooting, problem-solving, stakeholder management, and written and verbal communication skills.
- Ability to build trusted relationships with technical practitioners, customer leaders, account teams, and partner organizations.
Preferred Qualifications
- Experience with Amazon FSx for NetApp ONTAP, ONTAP, Cloud Volumes ONTAP, or enterprise storage and data management technologies.
- Knowledge of workload migration, hybrid cloud architecture, backup, disaster recovery, ransomware protection, and data governance.
- Experience using data and health signals to identify adoption risks and optimization opportunities.
- Familiarity with scripting, automation, APIs, infrastructure as code, or cloud operations tooling.
- AWS or NetApp technical certifications.
- Bachelor’s degree in computer science, engineering, information systems, or equivalent practical experience.
Education
IC - Typically requires a minimum of 5 years of related experience.
Mgr & Exec - Typically requires a minimum of 3 years of related experience.
Compensation
The target salary range for this position is $175,000-$190,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Own Every Moment at NetApp
At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.
Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.
Customer Success Engr
Atlanta, Georgia, United States; United States; San Francisco, California, United States; Morrisville, North Carolina, United States; New York, New York, United States
Job category: Cloud
Job ID: 136346-en_US
Job Summary
AWS Customer Success Engineer
Join NetApp Cloud Customer Success as an AWS Customer Success Engineer (CSE). In this customer-facing technical role, you will serve as a trusted advisor to strategic cloud customers and a partner to NetApp and AWS account teams. You will translate business priorities into actionable technical adoption plans, orchestrate cross-functional execution, and help customers realize value from NetApp cloud storage and data management solutions.
Job Responsibilities
- Serve as the primary technical success advisor for assigned strategic AWS customers.
- Guide customers through launch, migration, optimization, and scale phases of their cloud adoption journey.
- Develop customer success plans with defined outcomes, milestones, owners, risks, and consumption targets.
- Translate customer business and workload requirements into practical technical solutions and adoption roadmaps.
- Drive accelerated consumption and operational health across NetApp solutions on AWS, including Amazon FSx for NetApp ONTAP and Cloud Volumes ONTAP, as applicable to the customer environment.
- Monitor product usage, workload performance, adoption trends, and customer health to identify risks and optimization opportunities.
- Provide architecture guidance, cloud adoption best practices, and recommendations for storage efficiency, resiliency, security, and performance.
- Orchestrate resources across NetApp, AWS, account teams, support, engineering, product management, partners, and Global Systems Integrators.
- Lead technical reviews, success checkpoints, enablement sessions, and executive-facing outcome discussions.
- Escalate barriers to adoption and coordinate resolution plans while maintaining clear customer communication.
- Capture customer feedback and insights to influence product improvements, enablement, and repeatable success motions.
Success Measures:
- Contributes to meaningful portions of work across multiple projects or focus areas.
- Uses sound judgment and analytical thinking to evaluate options and choose an appropriate course of action.
- Builds relationships with immediate and adjacent teams, and communicates effectively with partners who may be less familiar with the subject matter.
- Works through problems of diverse scope where analysis requires evaluating several identifiable factors.
- Typically brings 5 or more years of relevant experience.
Job Requirements
Required Qualifications
- Strong experience in a customer-facing technical role such as Customer Success Engineer, Technical Account Manager, Cloud Architect, Solutions Architect, or technical consultant.
- Hands-on knowledge of AWS cloud infrastructure, storage, networking, security, resiliency, monitoring, and cost optimization principles.
- Experience translating business requirements into technical architectures, implementation plans, and measurable outcomes.
- Ability to lead complex, cross-functional cloud adoption or migration programs.
- Strong troubleshooting, problem-solving, stakeholder management, and written and verbal communication skills.
- Ability to build trusted relationships with technical practitioners, customer leaders, account teams, and partner organizations.
Preferred Qualifications
- Experience with Amazon FSx for NetApp ONTAP, ONTAP, Cloud Volumes ONTAP, or enterprise storage and data management technologies.
- Knowledge of workload migration, hybrid cloud architecture, backup, disaster recovery, ransomware protection, and data governance.
- Experience using data and health signals to identify adoption risks and optimization opportunities.
- Familiarity with scripting, automation, APIs, infrastructure as code, or cloud operations tooling.
- AWS or NetApp technical certifications.
- Bachelor’s degree in computer science, engineering, information systems, or equivalent practical experience.
Education
IC - Typically requires a minimum of 5 years of related experience.
Mgr & Exec - Typically requires a minimum of 3 years of related experience.
Compensation
The target salary range for this position is $175,000-$190,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.
Customer Success Operations Job Roles in Georgia
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Search Customer Success Operations Jobs in GeorgiaCustomer Success Operations Jobs in Georgia: Frequently Asked Questions
Which companies in Georgia sponsor visas for customer success operations roles?
Atlanta-based technology and enterprise software companies are the most active sponsors for customer success operations positions in Georgia. NCR Voyix, Global Payments, Salesforce's Atlanta office, and Mailchimp (now part of Intuit) have historically filed H-1B petitions for operations-oriented roles. Larger financial technology firms headquartered in the metro area also sponsor regularly, particularly for roles involving platform implementation, client onboarding, and operations analytics.
Which visa types are most common for customer success operations roles in Georgia?
The H-1B is the most common visa category for customer success operations professionals in Georgia, provided the role qualifies as a specialty occupation requiring at least a bachelor's degree in a related field such as business, information systems, or computer science. Candidates already holding L-1 visa intracompany transferee status or O-1 visas may also transition into these roles. TN visa status applies only to Canadian and Mexican nationals in specifically listed occupations.
Which cities in Georgia have the most customer success operations sponsorship jobs?
Atlanta accounts for the overwhelming majority of customer success operations sponsorship opportunities in Georgia. Midtown and Buckhead host many technology company offices, while the suburbs of Alpharetta and Dunwoody have become recognized technology corridors with enterprise software and SaaS employers. Augusta and Savannah have a smaller presence, primarily through healthcare IT and logistics companies, but sponsorship activity outside metro Atlanta is considerably limited.
How to find customer success operations visa sponsorship jobs in Georgia?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify customer success operations openings in Georgia without sifting through roles that don't offer sponsorship. You can narrow results by state and role type to surface Atlanta-area positions at technology, fintech, and enterprise software companies. This is particularly useful for candidates on OPT or those navigating H-1B timelines who need confirmed sponsorship upfront.
Are there any Georgia-specific considerations for customer success operations candidates seeking visa sponsorship?
Georgia does not impose state-level immigration requirements beyond federal standards, but the Atlanta technology market is competitive. Georgia Tech and Emory University produce a strong local pipeline of candidates, which means international applicants benefit from highlighting specialized platform expertise or prior enterprise client experience. Employers filing H-1B petitions must meet Department of Labor prevailing wage requirements for the Atlanta metropolitan statistical area, which affects how roles are classified and posted.
What is the prevailing wage for sponsored customer success operations jobs in Georgia?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.