Customer Success Operations Visa Sponsorship Jobs in Maryland
Maryland's customer success operations roles are concentrated in the Baltimore-Washington corridor, where cybersecurity firms, federal contractors, and health-tech companies like Tenable, Leidos, and CareFirst regularly hire for operations-focused CS positions. International candidates will find sponsorship activity strongest in the I-270 tech corridor and the Inner Harbor area.
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Get Access To All JobsJob Description Summary
Organization's Summary Statement: The Director of Baseball Operations serves as a senior leader and strategic partner to the Head Coach, acting as the central hub for the program's daily and long-term operations. This role is integral to the program’s competitive positioning, overseeing high-stakes initiatives including roster management, scholarship allocation, and revenue-sharing considerations.
As the architect of the program’s external and fiscal presence, the Director leads all NIL strategy and partnerships, manages comprehensive operating budgets, and directs recruiting operations with a specialized focus on talent acquisition through the transfer portal. From coordinating complex team travel to spearheading donor engagement, fundraising, and revenue-generating camps, this individual ensures the seamless execution of the entirety of the baseball operation.
Additional duties include, but are not limited to:
- Overseeing all baseball camps and clinics
- Driving fundraising efforts, particularly in support of NIL initiatives
- Creating and executing donor engagement events and new program opportunities
- Assisting in roster management, including scholarships, NIL, and revenue-sharing models
- Supporting overall program budget management and allocation
Physical Demands: The scope of the position frequently requires evening, weekend, and holiday work (non-standard work hours). While performing the essential functions of the job, the employee operates a computer and other office devices such as telephones, copy machines, fax machines, etc.; constantly moves about the facility and event site before, during, and after events to service clients; and continually communicates via telephone, email, and in person with others to exchange accurate information. Standing, walking, kneeling/crouching, balancing, and lifting up to 25 pounds.
Minimum Qualifications
Education: Bachelor's degree from an accredited college or university.
Experience: Two (2) years of experience in a professional setting.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
Knowledge, Skills and Abilities:
- Knowledge of intercollegiate athletics administrative structure and responsibilities.
- Knowledge of athletics policies and procedures and federal, state, and other applicable, related laws, rules, regulations, and ordinances.
- Skill in oral and written communication.
- Skill in the use of Microsoft Office and Google Suite products.
- Ability to multitask and prioritize within unit and department environment as well manage large-scale athletics-related projects.
Preferences: Thrives in fast-paced collegiate athletic environments, consistently meeting tight operational deadlines.
Required Application Materials: Resume, Cover Letter, and References (3)
Best Consideration Date: May 28, 2026
Posting Close Date: No
Open Until Filled: Yes
Job Risks
Not Applicable to This Position
Financial Disclosure Required
Yes
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
Department
PRES-ICA-Other Men's Sports
Worker Sub-Type
Staff Regular
Salary Range
$55,720 - $66,864
Benefits Summary
.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice
Resources
- Learn how military skills translate to civilian opportunities with O*Net Online
Search Firm Managed Recruitment
There are some positions that are not advertised on this career site as the search is being managed by a Search Firm.
Job Description Summary
Organization's Summary Statement: The Director of Baseball Operations serves as a senior leader and strategic partner to the Head Coach, acting as the central hub for the program's daily and long-term operations. This role is integral to the program’s competitive positioning, overseeing high-stakes initiatives including roster management, scholarship allocation, and revenue-sharing considerations.
As the architect of the program’s external and fiscal presence, the Director leads all NIL strategy and partnerships, manages comprehensive operating budgets, and directs recruiting operations with a specialized focus on talent acquisition through the transfer portal. From coordinating complex team travel to spearheading donor engagement, fundraising, and revenue-generating camps, this individual ensures the seamless execution of the entirety of the baseball operation.
Additional duties include, but are not limited to:
- Overseeing all baseball camps and clinics
- Driving fundraising efforts, particularly in support of NIL initiatives
- Creating and executing donor engagement events and new program opportunities
- Assisting in roster management, including scholarships, NIL, and revenue-sharing models
- Supporting overall program budget management and allocation
Physical Demands: The scope of the position frequently requires evening, weekend, and holiday work (non-standard work hours). While performing the essential functions of the job, the employee operates a computer and other office devices such as telephones, copy machines, fax machines, etc.; constantly moves about the facility and event site before, during, and after events to service clients; and continually communicates via telephone, email, and in person with others to exchange accurate information. Standing, walking, kneeling/crouching, balancing, and lifting up to 25 pounds.
Minimum Qualifications
Education: Bachelor's degree from an accredited college or university.
Experience: Two (2) years of experience in a professional setting.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
Knowledge, Skills and Abilities:
- Knowledge of intercollegiate athletics administrative structure and responsibilities.
- Knowledge of athletics policies and procedures and federal, state, and other applicable, related laws, rules, regulations, and ordinances.
- Skill in oral and written communication.
- Skill in the use of Microsoft Office and Google Suite products.
- Ability to multitask and prioritize within unit and department environment as well manage large-scale athletics-related projects.
Preferences: Thrives in fast-paced collegiate athletic environments, consistently meeting tight operational deadlines.
Required Application Materials: Resume, Cover Letter, and References (3)
Best Consideration Date: May 28, 2026
Posting Close Date: No
Open Until Filled: Yes
Job Risks
Not Applicable to This Position
Financial Disclosure Required
Yes
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
Department
PRES-ICA-Other Men's Sports
Worker Sub-Type
Staff Regular
Salary Range
$55,720 - $66,864
Benefits Summary
.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice
Resources
- Learn how military skills translate to civilian opportunities with O*Net Online
Search Firm Managed Recruitment
There are some positions that are not advertised on this career site as the search is being managed by a Search Firm.
Customer Success Operations Job Roles in Maryland
See all Customer Success Operations Jobs in Maryland
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Search Customer Success Operations Jobs in MarylandCustomer Success Operations Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in Maryland?
Maryland employers with a track record of H-1B visa sponsorship in customer success and operations roles include Tenable, Leidos, Booz Allen Hamilton, and health-tech companies concentrated around Baltimore and the I-270 corridor. Federal contractors and cybersecurity firms in the state tend to require operational roles supporting complex enterprise clients, which aligns well with customer success operations job functions that qualify as specialty occupations.
Which visa types are most common for customer success operations roles in Maryland?
The H-1B is the most common visa for customer success operations professionals in Maryland, particularly for roles requiring a bachelor's degree in business, information systems, or a related field. Candidates already in the U.S. on F-1 OPT or STEM OPT extensions often transition to H-1B sponsorship through Maryland employers. The L-1B is also relevant for intracompany transfers into operations roles at multinationals with Maryland offices.
Which cities in Maryland have the most customer success operations sponsorship jobs?
The majority of visa-sponsored customer success operations positions in Maryland are concentrated in three areas: Bethesda and Rockville along the I-270 tech corridor, Baltimore's Inner Harbor and Harbor East districts where health-tech and fintech firms cluster, and the Columbia area midway between Baltimore and Washington, D.C., which hosts several enterprise software companies with active sponsorship histories.
How to find customer success operations visa sponsorship jobs in Maryland?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it practical to search for customer success operations roles in Maryland without manually vetting each employer. You can narrow results to Maryland and filter for H-1B or other sponsorship types, which is particularly useful given that sponsorship eligibility for operations roles varies widely even among large Maryland employers in cybersecurity, health-tech, and government contracting.
Are there any Maryland-specific considerations for customer success operations sponsorship candidates?
Maryland's concentration of federal contractors introduces a practical consideration: some customer success operations roles tied to government contracts may require security clearances, which are generally not accessible to candidates on temporary work visas. Candidates should prioritize commercial-sector employers in the state. Additionally, Maryland's proximity to Washington, D.C., means prevailing wage determinations for these roles are often benchmarked against a competitive metro-area wage level, which employers must meet when filing an H-1B Labor Condition Application.
What is the prevailing wage for sponsored customer success operations jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.