Customer Success Operations Visa Sponsorship Jobs in Maryland
Maryland's customer success operations roles are concentrated in the Baltimore-Washington corridor, where cybersecurity firms, federal contractors, and health-tech companies like Tenable, Leidos, and CareFirst regularly hire for operations-focused CS positions. International candidates will find sponsorship activity strongest in the I-270 tech corridor and the Inner Harbor area.
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Get Access To All JobsINTRODUCTION
At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.
We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.
Join us for the opportunity to grow and make a difference in ways that matter to you.
ROLE SUMMARY
As a Sales Operations Manager in Global Sales Management, you will be a core member of a pod aligned to a business unit or segment. Your focus will be helping sales leaders and teams execute with greater clarity and consistency by running key business cadences, coordinating follow-through, and turning priorities into action. You will work closely with sales leaders and partners across Sales Analytics & Insights, Sales Enablement, Business Management, and Technology to keep planning, governance, and go-to-market execution moving.
This role is well suited to someone who enjoys bringing structure to complex work, connecting teams, solving operational issues, partnering with sales, and helping important work get done. Over time, this role is expected to grow from a strong execution-focused sales operations position into broader leadership partnership and more strategic support.
Responsibilities
You will support day-to-day sales operations for an assigned business unit or segment as part of a Global Sales Management pod. You will run execution rhythms, support planning and forecasting cadences, coordinate cross-functional follow-up, and help translate priorities into consistent action. You will also partner with Sales Analytics & Insights to use reporting and insights in service of execution, while the core reporting engine sits within that function.
Sales Operations Execution:
- Serve as a core member of a Global Sales Management pod aligned to a business unit or segment, supporting day-to-day sales operations and execution.
- Support execution across core sales operations capabilities, including sales planning and forecasting, business rhythm and governance, sales process framework governance, and go-to-market operational alignment.
- Assist the pod with recurring business cadences and governance forums, including planning, forecasting, pipeline reviews, business reviews, and go-to-market routines.
Operational Coordination & Issue Management:
- Manage intake and triage for sales operations questions and issues, identifying whether topics relate to process, data, reporting, training, or technology and connecting them with the appropriate partner teams.
- Track decisions, dependencies, and exceptions to ensure priorities continue to move forward and escalation occurs early when needed.
- Identify recurring operational friction points and help improve operating rhythms, handoffs, and ways of working.
Cross-Functional Collaboration:
- Partner closely with Sales Analytics & Insights to translate dashboards and insights into actions, follow-up, and decision support for sales leaders.
- Collaborate with Sales Enablement, Business Management, Technology, and business leaders to coordinate launches, workflow changes, readiness activities, and issue resolution.
- Support CRM adoption and effective use of standard workflows by helping users navigate processes, resolve issues, and connect business needs to the appropriate partner teams.
QUALIFICATIONS
Required:
- Bachelor's degree or the equivalent combination of education and relevant experience AND
- 5+ years of total relevant work experience
Preferred:
- Experience working in a B2B intermediary or institutional sales environment, preferably within financial services or asset management.
- Demonstrated experience supporting sales operations, business management, or sales enablement functions.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Ability to translate operational frameworks, analytics, and insights into clear actions and follow-up.
- Strong collaboration skills with the ability to work effectively across sales, analytics, enablement, and technology teams.
- Excellent communication and stakeholder management skills.
- Strong working knowledge of CRM platforms, ideally Salesforce, including hands-on experience as a Salesforce super user who can guide users, reinforce adoption of standard workflows, and translate business needs into clear requirements for partner teams.
- Ability to identify operational improvement opportunities and help implement more efficient ways of working.
- Understanding and/or interest in financial markets, investment products, and the asset management industry a plus.
FINRA REQUIREMENTS
FINRA licenses are not required and will not be supported for this role.
WORK FLEXIBILITY
This role is eligible for hybrid work, with up to one day per week from home.
GROWTH OPPORTUNITY
This role begins with a strong execution focus within Sales Operations. As you build context and credibility, you will take on broader leadership partnership, more complex prioritization, and a more strategic role in how Global Sales Management supports sales leaders and teams.
BASE SALARY RANGES
Please review the job posting for the location of this specific opportunity.
- $96,500.00 - $164,000.00 for the location of: Maryland, Colorado, Washington and remote workers
- $105,000.00 - $180,000.00 for the location of: Washington, D.C.
- $120,000.00 - $205,000.00 for the location of: New York, California
Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.
BENEFITS
We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured employee benefits to enrich your life:
- Competitive compensation
- Annual bonus eligibility
- A generous retirement plan
- Hybrid work schedule
- Health and wellness benefits, including online therapy
- Paid time off for vacation, illness, medical appointments, and volunteering days
- Family care resources, including fertility and adoption benefits
Learn more about our benefits.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
INTRODUCTION
At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.
We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.
Join us for the opportunity to grow and make a difference in ways that matter to you.
ROLE SUMMARY
As a Sales Operations Manager in Global Sales Management, you will be a core member of a pod aligned to a business unit or segment. Your focus will be helping sales leaders and teams execute with greater clarity and consistency by running key business cadences, coordinating follow-through, and turning priorities into action. You will work closely with sales leaders and partners across Sales Analytics & Insights, Sales Enablement, Business Management, and Technology to keep planning, governance, and go-to-market execution moving.
This role is well suited to someone who enjoys bringing structure to complex work, connecting teams, solving operational issues, partnering with sales, and helping important work get done. Over time, this role is expected to grow from a strong execution-focused sales operations position into broader leadership partnership and more strategic support.
Responsibilities
You will support day-to-day sales operations for an assigned business unit or segment as part of a Global Sales Management pod. You will run execution rhythms, support planning and forecasting cadences, coordinate cross-functional follow-up, and help translate priorities into consistent action. You will also partner with Sales Analytics & Insights to use reporting and insights in service of execution, while the core reporting engine sits within that function.
Sales Operations Execution:
- Serve as a core member of a Global Sales Management pod aligned to a business unit or segment, supporting day-to-day sales operations and execution.
- Support execution across core sales operations capabilities, including sales planning and forecasting, business rhythm and governance, sales process framework governance, and go-to-market operational alignment.
- Assist the pod with recurring business cadences and governance forums, including planning, forecasting, pipeline reviews, business reviews, and go-to-market routines.
Operational Coordination & Issue Management:
- Manage intake and triage for sales operations questions and issues, identifying whether topics relate to process, data, reporting, training, or technology and connecting them with the appropriate partner teams.
- Track decisions, dependencies, and exceptions to ensure priorities continue to move forward and escalation occurs early when needed.
- Identify recurring operational friction points and help improve operating rhythms, handoffs, and ways of working.
Cross-Functional Collaboration:
- Partner closely with Sales Analytics & Insights to translate dashboards and insights into actions, follow-up, and decision support for sales leaders.
- Collaborate with Sales Enablement, Business Management, Technology, and business leaders to coordinate launches, workflow changes, readiness activities, and issue resolution.
- Support CRM adoption and effective use of standard workflows by helping users navigate processes, resolve issues, and connect business needs to the appropriate partner teams.
QUALIFICATIONS
Required:
- Bachelor's degree or the equivalent combination of education and relevant experience AND
- 5+ years of total relevant work experience
Preferred:
- Experience working in a B2B intermediary or institutional sales environment, preferably within financial services or asset management.
- Demonstrated experience supporting sales operations, business management, or sales enablement functions.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Ability to translate operational frameworks, analytics, and insights into clear actions and follow-up.
- Strong collaboration skills with the ability to work effectively across sales, analytics, enablement, and technology teams.
- Excellent communication and stakeholder management skills.
- Strong working knowledge of CRM platforms, ideally Salesforce, including hands-on experience as a Salesforce super user who can guide users, reinforce adoption of standard workflows, and translate business needs into clear requirements for partner teams.
- Ability to identify operational improvement opportunities and help implement more efficient ways of working.
- Understanding and/or interest in financial markets, investment products, and the asset management industry a plus.
FINRA REQUIREMENTS
FINRA licenses are not required and will not be supported for this role.
WORK FLEXIBILITY
This role is eligible for hybrid work, with up to one day per week from home.
GROWTH OPPORTUNITY
This role begins with a strong execution focus within Sales Operations. As you build context and credibility, you will take on broader leadership partnership, more complex prioritization, and a more strategic role in how Global Sales Management supports sales leaders and teams.
BASE SALARY RANGES
Please review the job posting for the location of this specific opportunity.
- $96,500.00 - $164,000.00 for the location of: Maryland, Colorado, Washington and remote workers
- $105,000.00 - $180,000.00 for the location of: Washington, D.C.
- $120,000.00 - $205,000.00 for the location of: New York, California
Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.
BENEFITS
We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured employee benefits to enrich your life:
- Competitive compensation
- Annual bonus eligibility
- A generous retirement plan
- Hybrid work schedule
- Health and wellness benefits, including online therapy
- Paid time off for vacation, illness, medical appointments, and volunteering days
- Family care resources, including fertility and adoption benefits
Learn more about our benefits.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
Customer Success Operations Job Roles in Maryland
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Search Customer Success Operations Jobs in MarylandCustomer Success Operations Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in Maryland?
Maryland employers with a track record of H-1B sponsorship in customer success and operations roles include Tenable, Leidos, Booz Allen Hamilton, and health-tech companies concentrated around Baltimore and the I-270 corridor. Federal contractors and cybersecurity firms in the state tend to require operational roles supporting complex enterprise clients, which aligns well with customer success operations job functions that qualify as specialty occupations.
Which visa types are most common for customer success operations roles in Maryland?
The H-1B is the most common visa for customer success operations professionals in Maryland, particularly for roles requiring a bachelor's degree in business, information systems, or a related field. Candidates already in the U.S. on F-1 OPT or STEM OPT extensions often transition to H-1B sponsorship through Maryland employers. The L-1B is also relevant for intracompany transfers into operations roles at multinationals with Maryland offices.
Which cities in Maryland have the most customer success operations sponsorship jobs?
The majority of visa-sponsored customer success operations positions in Maryland are concentrated in three areas: Bethesda and Rockville along the I-270 tech corridor, Baltimore's Inner Harbor and Harbor East districts where health-tech and fintech firms cluster, and the Columbia area midway between Baltimore and Washington, D.C., which hosts several enterprise software companies with active sponsorship histories.
How to find customer success operations visa sponsorship jobs in Maryland?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it practical to search for customer success operations roles in Maryland without manually vetting each employer. You can narrow results to Maryland and filter for H-1B or other sponsorship types, which is particularly useful given that sponsorship eligibility for operations roles varies widely even among large Maryland employers in cybersecurity, health-tech, and government contracting.
Are there any Maryland-specific considerations for customer success operations sponsorship candidates?
Maryland's concentration of federal contractors introduces a practical consideration: some customer success operations roles tied to government contracts may require security clearances, which are generally not accessible to candidates on temporary work visas. Candidates should prioritize commercial-sector employers in the state. Additionally, Maryland's proximity to Washington, D.C., means prevailing wage determinations for these roles are often benchmarked against a competitive metro-area wage level, which employers must meet when filing an H-1B Labor Condition Application.
What is the prevailing wage for sponsored customer success operations jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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