Customer Success Operations Visa Sponsorship Jobs in Pennsylvania
Pennsylvania's customer success operations roles are concentrated in Philadelphia's tech and financial services sector, with employers like Comcast, SAP, and Oracle actively hiring internationally. Pittsburgh's growing SaaS scene adds further opportunity. Companies here routinely sponsor H-1B visas for operations-focused customer success professionals with analytical and systems backgrounds.
Find Customer Success Operations JobsOverview
Showing 5 of 32+ Customer Success Operations Jobs in Pennsylvania with Visa Sponsorship
See all 32+ Customer Success Operations Jobs in Pennsylvania with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Operations Jobs in Pennsylvania with Visa Sponsorship.
Get Access To All JobsAbout Net Health
Belong. Thrive. Make a Difference.
Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be the perfect place for you.
A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!
As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.
World-Class Benefits That Reflect Our World-Class Culture.
JOB OVERVIEW
The Client Success Manager (CSM) is a developing client success professional who manages a moderate portfolio with growing independence. The CSM owns day-to-day client relationships and standard success motions, driving adoption, satisfaction, and retention, while deepening product and healthcare-domain fluency and escalating complex or strategic matters as needed.
Key Responsibilities
- Independently manage a moderate portfolio of clients across the full post-implementation lifecycle.
- Serve as the primary point of contact, driving adoption and satisfaction through proactive engagement, training, and support.
- Conduct standard business reviews and strategic check-ins with client stakeholders.
- Monitor client health data to identify risks and opportunities; resolve routine issues and escalate complex ones.
- Surface upsell and renewal signals and support renewal preparation in partnership with Sales.
- Collaborate across Support, Product, and Implementation to advocate for client needs.
- Maintain accurate records of client interactions and status in the CRM.
Qualifications
- Bachelor’s degree in Healthcare Administration, Business, Information Systems, or a related field — or equivalent experience.
- 3+ years in client success, account management, or healthcare software.
- Solid understanding of healthcare operations and EHR systems.
- Strong communication, relationship-building, and problem-solving skills.
- Ability to manage multiple clients and priorities in a fast-paced environment.
- Experience with CRM tools (e.g., Salesforce) and customer success platforms is a plus.
Salary Range: $53,600.00 - $67,000.00 USD
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization.
A word on Al-assisted candidate fraud & deepfakes: Our company maintains a zero-tolerance policy for the use of Al tools to misrepresent a candidate's skills, experience, or qualifications during the hiring process. We utilize advanced screening methods to detect such practices and reserve the right to disqualify and report candidates who violate this policy.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
About Net Health
Belong. Thrive. Make a Difference.
Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be the perfect place for you.
A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!
As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.
World-Class Benefits That Reflect Our World-Class Culture.
JOB OVERVIEW
The Client Success Manager (CSM) is a developing client success professional who manages a moderate portfolio with growing independence. The CSM owns day-to-day client relationships and standard success motions, driving adoption, satisfaction, and retention, while deepening product and healthcare-domain fluency and escalating complex or strategic matters as needed.
Key Responsibilities
- Independently manage a moderate portfolio of clients across the full post-implementation lifecycle.
- Serve as the primary point of contact, driving adoption and satisfaction through proactive engagement, training, and support.
- Conduct standard business reviews and strategic check-ins with client stakeholders.
- Monitor client health data to identify risks and opportunities; resolve routine issues and escalate complex ones.
- Surface upsell and renewal signals and support renewal preparation in partnership with Sales.
- Collaborate across Support, Product, and Implementation to advocate for client needs.
- Maintain accurate records of client interactions and status in the CRM.
Qualifications
- Bachelor’s degree in Healthcare Administration, Business, Information Systems, or a related field — or equivalent experience.
- 3+ years in client success, account management, or healthcare software.
- Solid understanding of healthcare operations and EHR systems.
- Strong communication, relationship-building, and problem-solving skills.
- Ability to manage multiple clients and priorities in a fast-paced environment.
- Experience with CRM tools (e.g., Salesforce) and customer success platforms is a plus.
Salary Range: $53,600.00 - $67,000.00 USD
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization.
A word on Al-assisted candidate fraud & deepfakes: Our company maintains a zero-tolerance policy for the use of Al tools to misrepresent a candidate's skills, experience, or qualifications during the hiring process. We utilize advanced screening methods to detect such practices and reserve the right to disqualify and report candidates who violate this policy.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Success Operations Job Roles in Pennsylvania
See all 32+ Customer Success Operations Jobs in Pennsylvania
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Success Operations Jobs in PennsylvaniaCustomer Success Operations Jobs in Pennsylvania: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in Pennsylvania?
Philadelphia-based employers including Comcast, SAP America, and Oracle have histories of H-1B sponsorship for operations and customer-facing technology roles. In Pittsburgh, companies in the SaaS, healthcare technology, and financial technology sectors also file H-1B petitions for customer success operations positions. Checking Department of Labor LCA disclosure data lets you verify which specific Pennsylvania employers have sponsored similar roles recently.
Which visa types are most common for customer success operations roles in Pennsylvania?
The H-1B is the most common visa for customer success operations roles in Pennsylvania, provided the position qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field such as business, information systems, or a related discipline. Candidates already holding OPT or STEM OPT authorization can work while an employer pursues H-1B sponsorship. L-1B intracompany transfers are another pathway for professionals moving within multinational companies with Pennsylvania offices.
Which cities in Pennsylvania have the most customer success operations sponsorship jobs?
Philadelphia accounts for the majority of customer success operations sponsorship opportunities in Pennsylvania, driven by its concentration of enterprise technology, financial services, and media companies. Pittsburgh is a secondary hub, particularly within SaaS, healthcare IT, and artificial intelligence companies expanding their operations teams. Smaller clusters exist near King of Prussia and Malvern in the Philadelphia suburbs, where several enterprise software firms maintain significant offices.
How to find customer success operations visa sponsorship jobs in Pennsylvania?
Migrate Mate is built specifically for international job seekers looking for visa sponsorship roles in the United States. You can filter by state and role to surface customer success operations positions in Pennsylvania where employers have sponsorship histories. This saves considerable time compared to manually researching which companies have filed LCAs for similar roles. Migrate Mate also provides context on prevailing wage levels relevant to Pennsylvania market rates for this role type.
Are there state-specific or role-specific considerations for customer success operations jobs in Pennsylvania?
Pennsylvania does not have a state-level work visa program, so federal requirements govern all sponsorship. For customer success operations roles, employers must establish that the position meets the H-1B specialty occupation standard, which means the role must routinely require a degree in a specific field rather than any general bachelor's degree. Roles that blend technical systems work with operations analysis tend to qualify more readily than broadly defined account management positions. Pennsylvania's Department of Labor & Industry also publishes prevailing wage data employers must meet when filing an LCA.
What is the prevailing wage for sponsored customer success operations jobs in Pennsylvania?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.