Customer Success Operations Visa Sponsorship Jobs in New Jersey
New Jersey's technology and financial services sector, anchored by companies like Cognizant, Conduent, and Synchronoss Technologies across Newark, Jersey City, and Parsippany, generates steady demand for customer success operations professionals. International candidates in this field can pursue visa sponsorship through employers concentrated along the I-78 and Route 1 corridors.
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No Relocation Assistance Offered
Job Number #172453 - Piscataway, New Jersey, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
The Operations & Field Systems Manager is a strategic architect within the Colgate Oral Pharmaceuticals (COP) Customer Development Organization, responsible for the digital transformation of field operations. This role goes beyond software maintenance to lead the long-term vision and ROI of the commercial tech stack, ensuring technology serves as a competitive advantage. By orchestrating the intersection of global IT, commercial strategy, and field execution, the Manager optimizes sales coverage and territory design to maximize market penetration and revenue growth.
Responsibilities:
- Commercial Technology Roadmap & Strategy: Define and execute the long-term vision for field technology (CRM, AI-driven Route Optimization, Mediafly); lead capital justification (ROI), vendor negotiations, and end-to-end integration of enterprise-grade solutions.
- Territory Architecture & Optimization: Architect strategic sales coverage models and territory designs using advanced analytics to minimize "windshield time"; participate in full-lifecycle fleet management.
- Global Stakeholder Advocacy: Serve as the primary COP North America liaison to Global Retail Execution and other professional stakeholders, influencing roadmaps to ensure local commercial requirements and nuances are prioritized.
- Change Management & Organizational Readiness: Lead high-impact deployment strategies for new capabilities, establishing rigorous KPIs to measure tool adoption, proficiency, and the ultimate impact on sales force productivity.
- Cross-Functional Communication & Feedback: Direct the COP Field Sales Weekly Newsletter by synthesizing updates from Marketing, Supply Chain, and Finance, while maintaining a continuous feedback loop to identify and resolve process bottlenecks.
Required Qualifications:
- Bachelor's Degree
- Strong IT skills and or knowledge - Ability to translate field pain points into technical requirements.
- At least three years of experience working with digital transformations, CRM systems, and 1 year of field sales experience
- Deep understanding of CRM systems, mobile device management (MDM), and data integration.
- Excellent interpersonal and communication skills (written and verbal)
Preferred Qualifications:
- Effective execution, relationship building, consumer/customer focused, planning/priority setting, teamwork and collaboration
Compensation and Benefits
Salary Range $96,000.00 - $137,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
LI-Hybrid

No Relocation Assistance Offered
Job Number #172453 - Piscataway, New Jersey, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
The Operations & Field Systems Manager is a strategic architect within the Colgate Oral Pharmaceuticals (COP) Customer Development Organization, responsible for the digital transformation of field operations. This role goes beyond software maintenance to lead the long-term vision and ROI of the commercial tech stack, ensuring technology serves as a competitive advantage. By orchestrating the intersection of global IT, commercial strategy, and field execution, the Manager optimizes sales coverage and territory design to maximize market penetration and revenue growth.
Responsibilities:
- Commercial Technology Roadmap & Strategy: Define and execute the long-term vision for field technology (CRM, AI-driven Route Optimization, Mediafly); lead capital justification (ROI), vendor negotiations, and end-to-end integration of enterprise-grade solutions.
- Territory Architecture & Optimization: Architect strategic sales coverage models and territory designs using advanced analytics to minimize "windshield time"; participate in full-lifecycle fleet management.
- Global Stakeholder Advocacy: Serve as the primary COP North America liaison to Global Retail Execution and other professional stakeholders, influencing roadmaps to ensure local commercial requirements and nuances are prioritized.
- Change Management & Organizational Readiness: Lead high-impact deployment strategies for new capabilities, establishing rigorous KPIs to measure tool adoption, proficiency, and the ultimate impact on sales force productivity.
- Cross-Functional Communication & Feedback: Direct the COP Field Sales Weekly Newsletter by synthesizing updates from Marketing, Supply Chain, and Finance, while maintaining a continuous feedback loop to identify and resolve process bottlenecks.
Required Qualifications:
- Bachelor's Degree
- Strong IT skills and or knowledge - Ability to translate field pain points into technical requirements.
- At least three years of experience working with digital transformations, CRM systems, and 1 year of field sales experience
- Deep understanding of CRM systems, mobile device management (MDM), and data integration.
- Excellent interpersonal and communication skills (written and verbal)
Preferred Qualifications:
- Effective execution, relationship building, consumer/customer focused, planning/priority setting, teamwork and collaboration
Compensation and Benefits
Salary Range $96,000.00 - $137,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
LI-Hybrid
Customer Success Operations Job Roles in New Jersey
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Search Customer Success Operations Jobs in New JerseyCustomer Success Operations Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in New Jersey?
Cognizant, Conduent, and Synchronoss Technologies are among the New Jersey employers with histories of sponsoring work visas for operations and customer success roles. Larger technology, SaaS, and financial services firms in Newark, Jersey City, and Parsippany tend to have established immigration programs and are more likely to support H-1B or other work visa categories for this function.
Which visa types are most common for customer success operations roles in New Jersey?
The H-1B is the most common visa category for customer success operations professionals in New Jersey, particularly for roles requiring a bachelor's degree in business, information systems, or a related field. L-1B visas apply when candidates transfer from a foreign affiliated office. TN status is available to Canadian and Mexican nationals in qualifying management or analyst classifications.
How to find customer success operations visa sponsorship jobs in New Jersey?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer success operations roles in New Jersey without sorting through positions that don't sponsor. Migrate Mate aggregates openings from employers across Newark, Jersey City, and Parsippany, making it straightforward to identify which companies are actively hiring international candidates for this function.
Which cities in New Jersey have the most customer success operations sponsorship jobs?
Jersey City and Newark account for a significant share of customer success operations openings in New Jersey, driven by proximity to New York City's financial and technology ecosystem. Parsippany and Iselin also host mid-to-large technology and business services employers with active international hiring. The Route 1 corridor between Princeton and Edison is another concentration point for SaaS and enterprise software companies.
Are there any New Jersey-specific considerations for customer success operations sponsorship candidates?
New Jersey employers filing H-1B petitions must attest to paying the prevailing wage for the specific county and job classification, which is determined by Department of Labor wage surveys. Customer success operations roles can span multiple SOC codes depending on job duties, so the exact wage requirement varies by employer and role definition. Candidates should confirm that a prospective employer has an established sponsorship process before advancing in the hiring stage.
What is the prevailing wage for sponsored customer success operations jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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