Customer Success Operations Visa Sponsorship Jobs in New Jersey
New Jersey's technology and financial services sector, anchored by companies like Cognizant, Conduent, and Synchronoss Technologies across Newark, Jersey City, and Parsippany, generates steady demand for customer success operations professionals. International candidates in this field can pursue visa sponsorship through employers concentrated along the I-78 and Route 1 corridors.
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Position Summary
The Director, Sales Training and Enablement is responsible for developing and delivering the tools, training, content, and resources that empower sales teams to perform at their best. This role bridges strategy and execution by ensuring sellers have what they need—when they need it—to drive results and build stronger customer relationships. The Director leads the design and delivery of training programs, onboarding experiences, sales content, and enablement initiatives that align with business priorities and support sales excellence across the organization.
Sales Enablement Strategy & Leadership
- Define and execute a comprehensive sales enablement strategy that aligns with business goals and sales priorities
- Partner with sales leadership to identify capability gaps and develop targeted enablement solutions
- Lead the design and delivery of training programs that drive knowledge retention, skill development, and behavior change
- Establish metrics and frameworks to measure the impact of enablement programs on sales performance
Training Program Development & Delivery
- Oversee the design, development, and delivery of onboarding programs for new hires and role transitions
- Create and manage ongoing learning programs that build product knowledge, selling skills, and customer engagement capabilities
- Develop certification programs, learning paths, and competency frameworks for sales roles
- Leverage adult learning principles and instructional design best practices to create engaging, effective training experiences
Content & Resource Development
- Lead the creation and curation of sales content, including pitch decks, playbooks, case studies, and customer-facing materials
- Partner with Product, Marketing, and other teams to ensure sellers have access to accurate, compelling content
- Build and maintain a centralized content repository and enablement platform for easy access to resources
- Develop templates, tools, and job aids that support sellers in key moments of the sales cycle
Sales Onboarding & Ramp
- Design and manage comprehensive onboarding programs that accelerate time-to-productivity for new sellers
- Develop role-specific learning paths and milestones for different sales positions (e.g., Account Executives, Growth Partners)
- Monitor onboarding effectiveness through metrics such as ramp time, certification completion, and early performance indicators
- Continuously refine onboarding based on feedback, business changes, and performance data
Technology & Platform Management
- Drive adoption of enablement technologies and ensure sellers are trained on how to access and use resources
- Evaluate emerging enablement technologies and recommend investments that improve productivity and effectiveness
Stakeholder Collaboration & Alignment
- Build strong partnerships with sales leaders, product teams, marketing, and other cross-functional stakeholders
- Align enablement programs with go-to-market strategies, product launches, and key business initiatives
- Communicate program plans, progress, and outcomes to stakeholders and leadership
- Gather feedback from sellers and leaders to continuously improve enablement offerings
People Leadership
- Lead, coach, and develop a high-performing sales enablement and training team
- Set clear goals, provide ongoing feedback, and create development opportunities for team members
- Foster a culture of learning, innovation, and continuous improvement
- Champion diversity, inclusion, and belonging within the team and across the organization
What you'll bring
- 8+ years of experience in sales enablement, sales training, learning & development, or related field; 3+ years in a leadership role
- Strong understanding of sales processes, methodologies (e.g., MEDDIC, Challenger, SPIN), and the buyer journey
- Experience designing and delivering training programs for sales organizations, including onboarding and ongoing development
- Proficiency with learning management systems (LMS), content management platforms, and enablement tools (e.g., Highspot, Seismic, Lessonly)
- Excellent instructional design skills and knowledge of adult learning principles
- Strong content creation and storytelling skills, with the ability to translate complex concepts into clear, compelling materials
- Proven ability to manage multiple programs simultaneously and deliver results in a fast-paced environment
- Excellent communication and presentation skills, with the ability to engage and influence diverse audiences
- Experience measuring the impact of enablement programs through metrics and data analysis
- Bachelor's degree in Business, Communications, Education, or related field; MBA or relevant certifications preferred
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 5 years’ experience in operations, project management, or related area OR 7 years’ experience in operations, project management, or related area. 3 years’ supervisory experience.
Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
- Working on cross-functional teams or projects
- Masters: Business Administration
- Project Management - Project Management Professional - Certification
Primary Location
221 River St, Hoboken, NJ 07030, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Compensation
Hoboken, New Jersey US-10279: The annual salary range for this position is $132,000.00 - $264,000.00
Bentonville, Arkansas US-30008: The annual salary range for this position is $110,000.00 - $220,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:
- Stock
Customer Success Operations Job Roles in New Jersey
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Search Customer Success Operations Jobs in New JerseyCustomer Success Operations Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in New Jersey?
Cognizant, Conduent, and Synchronoss Technologies are among the New Jersey employers with histories of sponsoring work visas for operations and customer success roles. Larger technology, SaaS, and financial services firms in Newark, Jersey City, and Parsippany tend to have established immigration programs and are more likely to support H-1B visa or other work visa categories for this function.
Which visa types are most common for customer success operations roles in New Jersey?
The H-1B is the most common visa category for customer success operations professionals in New Jersey, particularly for roles requiring a bachelor's degree in business, information systems, or a related field. L-1B visas apply when candidates transfer from a foreign affiliated office. TN visa status is available to Canadian and Mexican nationals in qualifying management or analyst classifications.
How to find customer success operations visa sponsorship jobs in New Jersey?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer success operations roles in New Jersey without sorting through positions that don't sponsor. Migrate Mate aggregates openings from employers across Newark, Jersey City, and Parsippany, making it straightforward to identify which companies are actively hiring international candidates for this function.
Which cities in New Jersey have the most customer success operations sponsorship jobs?
Jersey City and Newark account for a significant share of customer success operations openings in New Jersey, driven by proximity to New York City's financial and technology ecosystem. Parsippany and Iselin also host mid-to-large technology and business services employers with active international hiring. The Route 1 corridor between Princeton and Edison is another concentration point for SaaS and enterprise software companies.
Are there any New Jersey-specific considerations for customer success operations sponsorship candidates?
New Jersey employers filing H-1B petitions must attest to paying the prevailing wage for the specific county and job classification, which is determined by Department of Labor wage surveys. Customer success operations roles can span multiple SOC codes depending on job duties, so the exact wage requirement varies by employer and role definition. Candidates should confirm that a prospective employer has an established sponsorship process before advancing in the hiring stage.
What is the prevailing wage for sponsored customer success operations jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.