Customer Success Operations Visa Sponsorship Jobs in New Jersey
New Jersey's technology and financial services sector, anchored by companies like Cognizant, Conduent, and Synchronoss Technologies across Newark, Jersey City, and Parsippany, generates steady demand for customer success operations professionals. International candidates in this field can pursue visa sponsorship through employers concentrated along the I-78 and Route 1 corridors.
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Competitive Success Sr. Manager
Do you thrive in fast-paced environments with the opportunity to make an immediate impact? Are you a self-starter who, when faced with a challenge, hunts for the answers and provides creative solutions? Are you a team member who loves to share successful best practices to help everyone succeed? Then this role is for you! Be a part of the Competitive Success team!
Reporting to the Sr. Director of Competitive Success, this individual contributor role is responsible for providing strategic and direct competitive support to cross-functional teams and acting as a deal strategist for key sales processes.
This Competitive Success Sr. Manager will be responsible for sharing insights, areas of opportunity and results with BU Sales and help increase confidence vs. select competitors and will:
- Increase Sales confidence via managing Win Rooms, Strat pods, competitive takeaway programs, new hire training and 1-1 deal strategy sessions
- Provide direct deal support to sales associates and business consultants.
- Curate competitive content, including battle cards, talk tracks, playbooks and adp.com comparison pages. Leverage existing tools, content, and subject matter experts to curate Competitive Success outputs.
- Develop an advanced understanding of strengths, weaknesses, technologies, and trends to become the competitive positioning subject matter expert.
- Prepare qualitative analysis of competitor-related win/loss scenarios and relevant point-in-time, client-facing feedback using various sources to present findings and potential strategies to BU partners.
- Supports multiple business units and 3 or more competitors
Requirements
Education/Knowledge/Experience:
- Experience in cloud HCM industry B2B sales or consulting roles, preferably with familiarity with ADP products and processes.
- A successful track record of business-to-business sales/sales consulting experience (3+ years), excelling at client interactions.
- Strong analytical and creative problem-solving skills.
- Excellent teamwork, communication, and interpersonal skills, especially for a globally distributed team.
- Well-organized, data-driven, and comfortable managing multiple parallel projects and meeting deadlines.
- Executive presence to gain the confidence of business leaders with stellar presentation skills.
- Excellence in documentation and process management.
Attributes:
- Maintains integrity to the highest standards.
- Self-starter with a passion for impacting change & an entrepreneurial spirit.
- Quickly demonstrates credibility as a subject matter expert with insights rooted in experience.
- Strong leadership skills that enable action.
- Team player with the ability to build and leverage internal relationships and work effectively in a dynamic, rapidly changing, team-based environment across multiple functions.
- Strong computer, CRM, and reporting skills, including Microsoft Office Suite, AI adoption, Slack, WebEx, SFDC, and Tableau.
Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $99,600.00 - USD $185,800.00 / Year*
- Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
Customer Success Operations Job Roles in New Jersey
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Search Customer Success Operations Jobs in New JerseyCustomer Success Operations Jobs in New Jersey: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in New Jersey?
Cognizant, Conduent, and Synchronoss Technologies are among the New Jersey employers with histories of sponsoring work visas for operations and customer success roles. Larger technology, SaaS, and financial services firms in Newark, Jersey City, and Parsippany tend to have established immigration programs and are more likely to support H-1B visa or other work visa categories for this function.
Which visa types are most common for customer success operations roles in New Jersey?
The H-1B is the most common visa category for customer success operations professionals in New Jersey, particularly for roles requiring a bachelor's degree in business, information systems, or a related field. L-1B visas apply when candidates transfer from a foreign affiliated office. TN visa status is available to Canadian and Mexican nationals in qualifying management or analyst classifications.
How to find customer success operations visa sponsorship jobs in New Jersey?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer success operations roles in New Jersey without sorting through positions that don't sponsor. Migrate Mate aggregates openings from employers across Newark, Jersey City, and Parsippany, making it straightforward to identify which companies are actively hiring international candidates for this function.
Which cities in New Jersey have the most customer success operations sponsorship jobs?
Jersey City and Newark account for a significant share of customer success operations openings in New Jersey, driven by proximity to New York City's financial and technology ecosystem. Parsippany and Iselin also host mid-to-large technology and business services employers with active international hiring. The Route 1 corridor between Princeton and Edison is another concentration point for SaaS and enterprise software companies.
Are there any New Jersey-specific considerations for customer success operations sponsorship candidates?
New Jersey employers filing H-1B petitions must attest to paying the prevailing wage for the specific county and job classification, which is determined by Department of Labor wage surveys. Customer success operations roles can span multiple SOC codes depending on job duties, so the exact wage requirement varies by employer and role definition. Candidates should confirm that a prospective employer has an established sponsorship process before advancing in the hiring stage.
What is the prevailing wage for sponsored customer success operations jobs in New Jersey?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.