Customer Success Operations Visa Sponsorship Jobs in Texas
Texas is a major hub for customer success operations roles, with employers across Austin's tech sector, Dallas-Fort Worth's enterprise software companies, and Houston's energy and healthcare technology firms actively hiring. Companies like Dell Technologies, Oracle, and Salesforce have significant Texas presences and established records of sponsoring work visas for operations-focused customer success professionals.
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Get Access To All JobsAt Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
What is the role about?
The Service Value & Success Manager is responsible for driving measurable customer value through high-touch Success Journeys (primary KPI for measuring realized customer value via Salesforce CRM) by partnering with customers to understand their operational goals, orchestrating value-focused engagements, and ensuring outcomes are tracked, realized, and expanded over the customer lifecycle. This role enables Endress+Hauser to close consumption gaps, increase service adoption, and directly influence pipeline growth, forecasting accuracy, and long-term customer loyalty through value optimization practices.
Which tasks will you perform?
- Partner with customers to understand business objectives and identify opportunities for measurable value realization.
- Serve as a trusted advisor to customers—facilitating discovery workshops, value reviews, and success planning—while internally aligning teams through Salesforce-based value documentation, opportunity tracking, and lifecycle forecasting.
- Partner with internal stakeholders, representative partners, and authorized service providers to ensure seamless handoff for project execution to ongoing value realization.
- Lead discovery workshops and value-focused engagements (e.g., Netilion adoption, maintenance optimization, calibration maturity, workforce enablement).
- Actively seeks to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues.
- Establish customer-aligned dashboards and KPI frameworks to support monthly, quarterly, and annual value reviews.
- Ensure disciplined Salesforce documentation of Success Journeys, value activities, outcomes, and influenced opportunities.
- Enable seamless handoff from Field Project Managers to ongoing value realization and lifecycle success.
What do we expect from you?
You will have:
- Bachelor’s degree in engineering, business, or related technical/commercial discipline.
- 5+ years of experience in service, customer success, consulting, or sales enablement, preferably within industrial, automation, or process industries.
- Travel up to 40%, primarily based within the United States with some infrequent international travel.
You may have:
- Master’s degree (MBA or similar) or equivalent business experience.
- 7+ years of experience in customer-facing advisory, service portfolio, or value-realization roles.
- Preferred travel flexibility aligned to customer lifecycle needs.
- Experience facilitating customer workshops, discovery sessions, and executive value reviews.
- Ability to translate technical capabilities into measurable customer and financial value.
- Ability to work and make informed decisions independently and on own initiative.
- Builds and maintains strong, trustworthy business relationships, leveraging long-term partnerships to achieve collective success.
- Exceptional leadership skills with a proven ability to inspire and influence teams, build trust and credibility, and effectively coach and guide individuals without relying on formal authority.
- Ability to provide valuable input and feedback, offer recommendations and ideas tailored to meet specific business needs.
- Leverages data analytics to develop insights and drive strategic decision-making, optimizing organizational processes and initiatives.
What can you expect from us?
- Family-owned, friendly, and highly committed company.
- Tuition reimbursement and a wide range of development opportunities.
- Comprehensive benefits package which includes medical, dental and vision.
- Competitive compensation and bonus opportunities.
- Generous paid time off.
- Life insurance and 401(k) savings with company match.
- Full-service café, fitness center, and health clinic (in Greenwood, IN).
Anticipated salary range for this position is $93,300-$138,600.
Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
What is the role about?
The Service Value & Success Manager is responsible for driving measurable customer value through high-touch Success Journeys (primary KPI for measuring realized customer value via Salesforce CRM) by partnering with customers to understand their operational goals, orchestrating value-focused engagements, and ensuring outcomes are tracked, realized, and expanded over the customer lifecycle. This role enables Endress+Hauser to close consumption gaps, increase service adoption, and directly influence pipeline growth, forecasting accuracy, and long-term customer loyalty through value optimization practices.
Which tasks will you perform?
- Partner with customers to understand business objectives and identify opportunities for measurable value realization.
- Serve as a trusted advisor to customers—facilitating discovery workshops, value reviews, and success planning—while internally aligning teams through Salesforce-based value documentation, opportunity tracking, and lifecycle forecasting.
- Partner with internal stakeholders, representative partners, and authorized service providers to ensure seamless handoff for project execution to ongoing value realization.
- Lead discovery workshops and value-focused engagements (e.g., Netilion adoption, maintenance optimization, calibration maturity, workforce enablement).
- Actively seeks to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues.
- Establish customer-aligned dashboards and KPI frameworks to support monthly, quarterly, and annual value reviews.
- Ensure disciplined Salesforce documentation of Success Journeys, value activities, outcomes, and influenced opportunities.
- Enable seamless handoff from Field Project Managers to ongoing value realization and lifecycle success.
What do we expect from you?
You will have:
- Bachelor’s degree in engineering, business, or related technical/commercial discipline.
- 5+ years of experience in service, customer success, consulting, or sales enablement, preferably within industrial, automation, or process industries.
- Travel up to 40%, primarily based within the United States with some infrequent international travel.
You may have:
- Master’s degree (MBA or similar) or equivalent business experience.
- 7+ years of experience in customer-facing advisory, service portfolio, or value-realization roles.
- Preferred travel flexibility aligned to customer lifecycle needs.
- Experience facilitating customer workshops, discovery sessions, and executive value reviews.
- Ability to translate technical capabilities into measurable customer and financial value.
- Ability to work and make informed decisions independently and on own initiative.
- Builds and maintains strong, trustworthy business relationships, leveraging long-term partnerships to achieve collective success.
- Exceptional leadership skills with a proven ability to inspire and influence teams, build trust and credibility, and effectively coach and guide individuals without relying on formal authority.
- Ability to provide valuable input and feedback, offer recommendations and ideas tailored to meet specific business needs.
- Leverages data analytics to develop insights and drive strategic decision-making, optimizing organizational processes and initiatives.
What can you expect from us?
- Family-owned, friendly, and highly committed company.
- Tuition reimbursement and a wide range of development opportunities.
- Comprehensive benefits package which includes medical, dental and vision.
- Competitive compensation and bonus opportunities.
- Generous paid time off.
- Life insurance and 401(k) savings with company match.
- Full-service café, fitness center, and health clinic (in Greenwood, IN).
Anticipated salary range for this position is $93,300-$138,600.
Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.
Customer Success Operations Job Roles in Texas
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Search Customer Success Operations Jobs in TexasCustomer Success Operations Jobs in Texas: Frequently Asked Questions
Which companies in Texas sponsor visas for customer success operations roles?
Large enterprise technology companies with major Texas operations are among the most active sponsors for customer success operations roles. Dell Technologies in Round Rock, Oracle in Austin, and Salesforce across Dallas and Austin have sponsored H-1B visas for operations-focused positions. Beyond tech, healthcare IT companies in the Texas Medical Center corridor and financial services firms in Dallas-Fort Worth also regularly sponsor for these roles.
Which visa types are most common for customer success operations jobs in Texas?
The H-1B is the most common visa for customer success operations roles in Texas, particularly when the position requires a bachelor's degree in a related field such as business, information systems, or computer science. Candidates with multinational company backgrounds may also see L-1B intracompany transfers. Australian nationals may qualify for the E-3 visa, which has no lottery and is faster to process than the H-1B.
Which cities in Texas have the most customer success operations visa sponsorship jobs?
Austin leads Texas for customer success operations sponsorship activity, driven by its concentration of SaaS and enterprise software companies. Dallas-Fort Worth is a close second, with strong demand from financial technology, telecom, and large enterprise software employers. Houston adds opportunities through energy technology and healthcare IT sectors. San Antonio has a smaller but growing base of technology employers sponsoring for these roles.
How to find customer success operations visa sponsorship jobs in Texas?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and lets you filter customer success operations roles by state, including Texas. Because sponsorship availability is not always listed in standard job postings, using a platform focused on sponsoring employers saves significant time. Migrate Mate aggregates roles from Texas-based companies with documented sponsorship history, making it easier to target the right opportunities without sorting through positions that do not offer visa support.
Are there any Texas-specific considerations for customer success operations visa sponsorship?
Texas has no state income tax, which affects prevailing wage calculations employers must meet under H-1B Labor Condition Application requirements. Employers must still pay the federally determined prevailing wage for the specific role and metro area, with Austin and Dallas-Fort Worth typically reflecting higher prevailing wages than smaller Texas markets. Austin's tight labor market for tech operations roles has also contributed to employers being more willing to sponsor candidates with specialized skills in customer success platforms and analytics tools.
What is the prevailing wage for sponsored customer success operations jobs in Texas?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.