Customer Success Operations Visa Sponsorship Jobs in North Carolina
North Carolina's customer success operations roles are concentrated in the Research Triangle, Charlotte, and Raleigh-Durham tech corridor, where companies like Red Hat, Bandwidth, and Pendo have established regional headquarters. The state's growing SaaS and fintech sectors create steady demand for international candidates, with several mid-size and enterprise employers actively filing H-1B visa sponsorships for operations-focused roles.
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Get Access To All JobsJob Posting Information
Posting Number PG195139SP
Internal Recruitment No
Working Title Faculty Success Program Specialist
Anticipated Hiring Range Commensurate with Experience ($67,901 - $72,491)
Work Schedule Mon - Fri, 8am - 5pm; requires occasional hours outside of normal business hours. Flexible work arrangement at discretion of unit.
Job Location Raleigh, NC
Department Senior Associate Dean Administration
About the Department
The College of Agriculture and Life Sciences discovers, develops, teaches, and applies knowledge and technology that enable students, clientele, and citizens of North Carolina and others to improve the quality of their lives and to enhance the agricultural, economic, environmental, and social well being of the state and world and to create and extend new knowledge through scientific research and extension in agriculture and the life sciences.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
Medical, Dental, and Vision
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and Other Leave Programs
12 Holidays Each Year
Tuition and Academic Assistance
And so much more!
Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The University Program Specialist plays a key role in advancing faculty success and supporting strategic priorities within the College of Agriculture and Life Sciences (CALS). Serving as a central resource for faculty promotion, tenure, post-tenure review, endowed professorships, and recognition programs, this position ensures processes are coordinated, communicated, and executed effectively across the College’s academic departments.
In this role, you will partner with the Senior Associate Dean, Dean’s Office leadership, Human Resources, department leaders, faculty, and staff to manage complex academic processes, facilitate collaboration, and support initiatives that recognize achievement and strengthen the CALS community. You will bring organization, attention to detail, and strong communication skills to coordinate timelines, evaluate materials, prepare reports, and support events and projects that have a direct impact on faculty and staff success.
Key Responsibilities fall within the following core functional areas:
Faculty Success & Recognition Support:
Coordinate College-level faculty processes, including reappointment, promotion and tenure (RPT), post-tenure review (PTR), endowed professorships, and faculty recognition activities.
Serve as a resource for departments by communicating timelines, requirements, and procedures; reviewing submitted materials for accuracy and completeness; and supporting successful completion of faculty review processes.
* Coordinate faculty and staff awards and recognition programs by managing nomination processes, preparing materials, supporting committees, and assisting with recognition events and communications.
Program & Administrative Coordination:
Support College-level searches, including department head and strategic faculty searches, by coordinating search logistics, maintaining schedules, organizing candidate visits, and assisting with committee communications and feedback collection.
Provide administrative support for Senior Associate Dean priorities, including coordinating meetings and events, preparing materials, gathering information, and tracking project activities.
* Collect, organize, and analyze information to support reports, data requests, and College initiatives, including compiling materials from departments and leadership.
College Operations & Collaboration:
Serve as a primary point of contact for faculty, staff, and departmental partners regarding College processes, procedures, and recognition activities.
Coordinate faculty and staff onboarding activities to support a consistent and welcoming experience for new College members.
* Collaborate with Human Resources, International Programs, Facilities Operations, and other College teams to support administrative processes, maintain accurate records, and complete assigned projects.
Join CALS in a role where your organization, communication skills, and commitment to service will make a meaningful impact. If you are a detail-oriented professional who thrives in a collaborative environment and enjoys coordinating processes that support faculty and staff success, we encourage you to apply.
Other Responsibilities
Position also provides assistance to the CALS Human Resources Office on special projects, and is currently designed to include cross-training under HR Specialists to learn HR processes. The position will also support the Dean’s office executive assistant as necessary for contingency activities and large projects.
Qualifications
Minimum Experience/Education
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
Commitment to providing responsive, professional, and customer-focused support while building positive working relationships with faculty, staff, and stakeholders.
Proficiency with business technology tools, including Microsoft Office Suite, calendaring systems, email platforms, website administration tools, faculty excellence portal and enterprise systems such as PeopleSoft HR and PeopleSoft Financials.
Exceptional written and verbal communication skills, with the ability to prepare clear, accurate, and professional correspondence and materials.
Organizational skills and attention to detail, with the ability to manage confidential information, prioritize competing responsibilities, and meet established deadlines.
* Knowledge of organizational structures, processes, and relationships, with the ability to interpret information, identify needs, and provide informed recommendations.
Required License or Certification
N/A
Valid NC Driver's License required No
Commercial Driver's License Required? No
Recruitment Dates and Special Instructions
Job Open Date 07/28/2026
Earliest Close Date 08/03/2026
Notice to Applicants
Please note that the work history on your resume, must also be included in your application.
Special Instructions
Please include a Cover Letter, Resume/CV, Contact Information for Professional References
Position Details
Position Number 00042455
Position Type SHRA
Position Classification Band Title University Program Specialist
Position Classification Band Level Journey
Position Classification Salary Range $ 36,381 - $ 91,526
Salary Grade Equivalency NC12
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 110111 - Senior Associate Dean Administration
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Job Posting Information
Posting Number PG195139SP
Internal Recruitment No
Working Title Faculty Success Program Specialist
Anticipated Hiring Range Commensurate with Experience ($67,901 - $72,491)
Work Schedule Mon - Fri, 8am - 5pm; requires occasional hours outside of normal business hours. Flexible work arrangement at discretion of unit.
Job Location Raleigh, NC
Department Senior Associate Dean Administration
About the Department
The College of Agriculture and Life Sciences discovers, develops, teaches, and applies knowledge and technology that enable students, clientele, and citizens of North Carolina and others to improve the quality of their lives and to enhance the agricultural, economic, environmental, and social well being of the state and world and to create and extend new knowledge through scientific research and extension in agriculture and the life sciences.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What we offer:
Medical, Dental, and Vision
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and Other Leave Programs
12 Holidays Each Year
Tuition and Academic Assistance
And so much more!
Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The University Program Specialist plays a key role in advancing faculty success and supporting strategic priorities within the College of Agriculture and Life Sciences (CALS). Serving as a central resource for faculty promotion, tenure, post-tenure review, endowed professorships, and recognition programs, this position ensures processes are coordinated, communicated, and executed effectively across the College’s academic departments.
In this role, you will partner with the Senior Associate Dean, Dean’s Office leadership, Human Resources, department leaders, faculty, and staff to manage complex academic processes, facilitate collaboration, and support initiatives that recognize achievement and strengthen the CALS community. You will bring organization, attention to detail, and strong communication skills to coordinate timelines, evaluate materials, prepare reports, and support events and projects that have a direct impact on faculty and staff success.
Key Responsibilities fall within the following core functional areas:
Faculty Success & Recognition Support:
Coordinate College-level faculty processes, including reappointment, promotion and tenure (RPT), post-tenure review (PTR), endowed professorships, and faculty recognition activities.
Serve as a resource for departments by communicating timelines, requirements, and procedures; reviewing submitted materials for accuracy and completeness; and supporting successful completion of faculty review processes.
* Coordinate faculty and staff awards and recognition programs by managing nomination processes, preparing materials, supporting committees, and assisting with recognition events and communications.
Program & Administrative Coordination:
Support College-level searches, including department head and strategic faculty searches, by coordinating search logistics, maintaining schedules, organizing candidate visits, and assisting with committee communications and feedback collection.
Provide administrative support for Senior Associate Dean priorities, including coordinating meetings and events, preparing materials, gathering information, and tracking project activities.
* Collect, organize, and analyze information to support reports, data requests, and College initiatives, including compiling materials from departments and leadership.
College Operations & Collaboration:
Serve as a primary point of contact for faculty, staff, and departmental partners regarding College processes, procedures, and recognition activities.
Coordinate faculty and staff onboarding activities to support a consistent and welcoming experience for new College members.
* Collaborate with Human Resources, International Programs, Facilities Operations, and other College teams to support administrative processes, maintain accurate records, and complete assigned projects.
Join CALS in a role where your organization, communication skills, and commitment to service will make a meaningful impact. If you are a detail-oriented professional who thrives in a collaborative environment and enjoys coordinating processes that support faculty and staff success, we encourage you to apply.
Other Responsibilities
Position also provides assistance to the CALS Human Resources Office on special projects, and is currently designed to include cross-training under HR Specialists to learn HR processes. The position will also support the Dean’s office executive assistant as necessary for contingency activities and large projects.
Qualifications
Minimum Experience/Education
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
Commitment to providing responsive, professional, and customer-focused support while building positive working relationships with faculty, staff, and stakeholders.
Proficiency with business technology tools, including Microsoft Office Suite, calendaring systems, email platforms, website administration tools, faculty excellence portal and enterprise systems such as PeopleSoft HR and PeopleSoft Financials.
Exceptional written and verbal communication skills, with the ability to prepare clear, accurate, and professional correspondence and materials.
Organizational skills and attention to detail, with the ability to manage confidential information, prioritize competing responsibilities, and meet established deadlines.
* Knowledge of organizational structures, processes, and relationships, with the ability to interpret information, identify needs, and provide informed recommendations.
Required License or Certification
N/A
Valid NC Driver's License required No
Commercial Driver's License Required? No
Recruitment Dates and Special Instructions
Job Open Date 07/28/2026
Earliest Close Date 08/03/2026
Notice to Applicants
Please note that the work history on your resume, must also be included in your application.
Special Instructions
Please include a Cover Letter, Resume/CV, Contact Information for Professional References
Position Details
Position Number 00042455
Position Type SHRA
Position Classification Band Title University Program Specialist
Position Classification Band Level Journey
Position Classification Salary Range $ 36,381 - $ 91,526
Salary Grade Equivalency NC12
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 110111 - Senior Associate Dean Administration
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Customer Success Operations Job Roles in North Carolina
See all Customer Success Operations Jobs in North Carolina
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Search Customer Success Operations Jobs in North CarolinaCustomer Success Operations Jobs in North Carolina: Frequently Asked Questions
Which companies in North Carolina sponsor visas for customer success operations roles?
Companies in the Research Triangle and Charlotte metro have the most documented H-1B sponsorship activity for customer success operations positions. Red Hat, Pendo, Bandwidth, and Fidelity Investments have filed H-1B petitions for operations and customer success roles in North Carolina. Enterprise software and fintech employers in Raleigh and Durham tend to have established immigration infrastructure, making them more likely to support sponsorship than smaller startups.
Which visa types are most common for customer success operations roles in North Carolina?
The H-1B is the most common visa category for customer success operations roles in North Carolina, provided the position requires a bachelor's degree in a specific field such as business, information systems, or a related discipline. Candidates already holding F-1 OPT or STEM OPT can work while an employer files an H-1B petition. TN visas are available to Canadian and Mexican nationals in qualifying professional categories. O-1 visas are rare for these roles.
How to find customer success operations visa sponsorship jobs in North Carolina?
Migrate Mate filters job listings specifically by visa sponsorship willingness, so you can browse customer success operations roles in North Carolina without manually screening employers. The platform aggregates postings from companies with documented H-1B sponsorship histories, which is particularly useful in the Research Triangle and Charlotte markets where sponsoring employers are mixed in with many that do not. Filtering by state and role type helps narrow results quickly.
Which cities in North Carolina have the most customer success operations sponsorship jobs?
Raleigh and Durham, anchored by Research Triangle Park, account for the largest share of customer success operations sponsorship activity in North Carolina. Charlotte is a secondary hub, driven by financial services and enterprise software companies. Smaller markets like Cary and Morrisville have also seen growth due to tech campus expansions. Remote-first roles posted to North Carolina addresses are increasingly common but may not require physical relocation to these cities.
Are there state-specific factors that affect visa sponsorship for customer success operations candidates in North Carolina?
North Carolina's university system, including NC State, UNC Chapel Hill, and Duke, produces a steady pipeline of international graduates on F-1 OPT who pursue customer success operations roles locally. This means employers in the Research Triangle are generally more familiar with sponsorship processes than in other Southern states. DOL prevailing wage requirements apply based on the Raleigh or Charlotte metropolitan area, and employers must certify that the offered position meets the applicable wage level for the role and location.
What is the prevailing wage for sponsored customer success operations jobs in North Carolina?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.