Customer Success Operations Visa Sponsorship Jobs in Missouri

INTRODUCTION

This is a great opportunity to join the growing wind industry. Vestas is the world's largest wind turbine manufacturing company with significant operations in the United States.

Wind Operations Site Manager

As a Wind Operations Site Manager, you will oversee the operations of a service site, ensuring optimal performance, safety, and customer satisfaction. In this role, you will mentor a team to uphold the organization's central beliefs and to perform in their respective functions. Your key responsibilities will include safety leadership, operational efficiency, financial performance, and customer account management. You'll be responsible for technical problem-solving, budget management, and ensuring optimal turbine performance.

Responsibilities

• Cultivate an environment focused on safety at the site, promoting continuous improvement in safety performance.
• Develop and empower your team to efficiently operate and maintain wind turbine plants.
• Establish robust partnerships with clients to guarantee the fulfillment of contractual commitments.
• Manage costs adequately to meet budgetary targets for service contracts.
• Coordinate scheduled maintenance and diagnose and fix issues to optimize turbine performance.

Requirements:

• 2-3 years of management experience in a related service field.
• Willingness to work at the service site and travel (to various turbines) as needed.
• A technical background is beneficial, with knowledge of hydraulic or rotating heavy equipment.
• Solid English communication skills, both verbal and written.
• Valid driver's license and passport.

Competencies:

• Proficient in business management, with capabilities in fiscal oversight and assessing organizational effectiveness.
• Experience in coaching and motivating teams.
• Proficiency in safety programs, practices, and procedures.
• Highly motivated and accountable, with a proficiency in problem-solving and continuous improvement.
• Previous budgeting and project management experience.
• Well-versed in negotiating agreements and ensuring customer satisfaction.

Physical Demands

The physical demands described here are representative of those that are met by an employee, to effectively perform the essential functions of this role. Reasonable accommodations may be made to enable team members with disabilities to perform the essential functions.

• Ability to stand and walk for prolonged periods of time.
• Hearing ability to use telephones, close range radios or related device.
• Visual acuity including depth perception, field of vision and the ability to distinguish between colors.
• Ability to bend, crouch, or squat as needed, as well as coordination skills and manual dexterity.
• Ability to climb stairs & vertical ladders to heights of 60 to 100 meters and at times supervise work in confined space environments.
• Ability to lift, push, pull, carry items up to, but not more than 50 lbs. in weight.
• Ability to observe training and obtain certification in required safety programs that include LOTO, Electrical, Fall Arrest & High Angle Emergency Decent, and Confined Space.
• Ability to fully participate in all training courses, including controlled decent practical exercises.
• Due to safety parameters of fall protection equipment, the total weight of required PPE and gear shall weigh 300 lbs or less while being worn. Required PPE and gear can weigh up to 40 lbs.

What We Offer:

We offer an exciting position with great development opportunities in an inspiring environment at the world's largest wind turbine producer. We value initiative, collaboration, accountability, and accuracy. You will become part of an international environment with a focus on sustainability and safety and you will work among colleagues who support each other.

• Attractive salary and one of the most comprehensive benefits plans in the industry
• Great benefits coverage that includes dental and vision
• Generous Paid Time Off policies
• Great 401(k) plan (with employer match)
• Tuition assistance

CCPA Notice for California Applicants

Our commitment to a fair hiring

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.

Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.

With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.

To learn more about our company and life at Vestas, we invite you to visit our website and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.