Customer Success Operations Visa Sponsorship Jobs in Missouri
Missouri's customer success operations roles are concentrated in St. Louis and Kansas City, where companies like Mastercard, Edward Jones, and Cerner (now Oracle Health) have built substantial technology and client services teams. International candidates pursuing visa sponsorship will find the strongest opportunities at enterprise software firms, financial services companies, and healthcare technology organizations operating across both metro areas.
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Student Success Manager
Enrollment Strategy
Full-Time
Southeast Missouri State University seeks a collaborative, service-oriented Student Success Manager to serve as the system administrator for its student success and retention platform. By connecting technology, data, and effective outreach, the Student Success Manager will help the University identify student needs, deliver timely interventions, and support persistence and degree completion.
Primary Responsibilities
- Serve as the system administrator for the University’s student success and retention platform, overseeing configuration, user access, permissions, maintenance, and daily operations
- Collaborate with advising, academic departments, student support offices, and information technology to develop workflows that support coordinated outreach, early alerts, referrals, and case management
- Configure and manage student success campaigns, automated communications, tracking items, and follow-up processes to support registration, persistence, and degree completion
- Develop dashboards and reports to monitor student engagement, re-registration activity, and other student success indicators
- Partner with information technology and institutional research teams to maintain integrations, troubleshoot issues, and ensure accurate and timely sharing of student data
- Provide user training, documentation, and ongoing support to promote effective and consistent use of the platform
- Serve as the primary liaison with the software vendor, coordinating support requests, system updates, and evaluation of new features
- Maintain procedures for system use and data management that align with university policies, student privacy requirements, and accessibility standards
- Assess platform effectiveness and recommend enhancements based on user feedback, institutional priorities, and student outcomes
Required Qualifications
- Bachelor’s degree
- Minimum three years of relevant experience in higher education, student success, advising, enrollment management, information systems, or a related field
- Excellent communication and collaboration skills
- Strong computer and technical skills
- Proficiency with student information systems for data collection, assessment, reporting, and continuous improvement
- Demonstrated ability to configure systems or workflows, troubleshoot issues, and translate operational needs into practical technology solutions
- Detail-oriented with strong organizational and problem-solving abilities
- Exercises sound judgment
- Ability to maintain confidentiality when working with sensitive information
- Demonstrated experience and understanding of person-centered planning and outcomes
- Commitment to student success
Application Process
To ensure full consideration, application materials must be received by October 30, 2026. The position will remain open until filled.
Complete the online application by clicking on the APPLY button on the top of the page. You must submit the following in order for your application materials to be complete:
- Letter of interest addressing all required position qualifications
- Resume
- Names and contact information of three professional references may be asked for later, if not previously submitted
Additional Information
About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.
SEMO Fast Facts
SEMO Strategic Plan
Southeast Missouri State University provides an excellent benefits package.
Position Summary
Student Success Manager
Enrollment Strategy
Full-Time
Southeast Missouri State University seeks a collaborative, service-oriented Student Success Manager to serve as the system administrator for its student success and retention platform. By connecting technology, data, and effective outreach, the Student Success Manager will help the University identify student needs, deliver timely interventions, and support persistence and degree completion.
Primary Responsibilities
- Serve as the system administrator for the University’s student success and retention platform, overseeing configuration, user access, permissions, maintenance, and daily operations
- Collaborate with advising, academic departments, student support offices, and information technology to develop workflows that support coordinated outreach, early alerts, referrals, and case management
- Configure and manage student success campaigns, automated communications, tracking items, and follow-up processes to support registration, persistence, and degree completion
- Develop dashboards and reports to monitor student engagement, re-registration activity, and other student success indicators
- Partner with information technology and institutional research teams to maintain integrations, troubleshoot issues, and ensure accurate and timely sharing of student data
- Provide user training, documentation, and ongoing support to promote effective and consistent use of the platform
- Serve as the primary liaison with the software vendor, coordinating support requests, system updates, and evaluation of new features
- Maintain procedures for system use and data management that align with university policies, student privacy requirements, and accessibility standards
- Assess platform effectiveness and recommend enhancements based on user feedback, institutional priorities, and student outcomes
Required Qualifications
- Bachelor’s degree
- Minimum three years of relevant experience in higher education, student success, advising, enrollment management, information systems, or a related field
- Excellent communication and collaboration skills
- Strong computer and technical skills
- Proficiency with student information systems for data collection, assessment, reporting, and continuous improvement
- Demonstrated ability to configure systems or workflows, troubleshoot issues, and translate operational needs into practical technology solutions
- Detail-oriented with strong organizational and problem-solving abilities
- Exercises sound judgment
- Ability to maintain confidentiality when working with sensitive information
- Demonstrated experience and understanding of person-centered planning and outcomes
- Commitment to student success
Application Process
To ensure full consideration, application materials must be received by October 30, 2026. The position will remain open until filled.
Complete the online application by clicking on the APPLY button on the top of the page. You must submit the following in order for your application materials to be complete:
- Letter of interest addressing all required position qualifications
- Resume
- Names and contact information of three professional references may be asked for later, if not previously submitted
Additional Information
About Southeast Missouri State University (SEMO): Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high quality, affordable education with a broadly representative student body, faculty and staff that respects and celebrates a diverse learning community in a global society.
SEMO Fast Facts
SEMO Strategic Plan
Southeast Missouri State University provides an excellent benefits package.
Customer Success Operations Job Roles in Missouri
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Search Customer Success Operations Jobs in MissouriCustomer Success Operations Jobs in Missouri: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in Missouri?
Enterprise technology and financial services firms are the most active sponsors for customer success operations positions in Missouri. Companies like Cerner (now Oracle Health) in Kansas City, Mastercard and Express Scripts in St. Louis, and regional SaaS firms with established HR departments have historically filed H-1B visa petitions for operations and client success roles. Larger organizations with dedicated immigration support programs are generally better positioned to manage sponsorship than smaller Missouri-based businesses.
Which visa types are most common for customer success operations roles in Missouri?
The H-1B is the most common visa for customer success operations professionals in Missouri, particularly for roles involving data analysis, process optimization, or platform administration where a bachelor's degree in a relevant field is required. Candidates from Australia may qualify for the E-3 visa, and Canadian and Mexican nationals can explore TN visa status under USMCA if their role fits a qualifying occupation category. O-1 visa petitions are less common but applicable for candidates with demonstrated expertise.
Which cities in Missouri have the most customer success operations sponsorship jobs?
St. Louis and Kansas City account for the vast majority of customer success operations sponsorship opportunities in Missouri. St. Louis has a strong financial services and healthcare technology presence, with companies like Mastercard, Centene, and Express Scripts headquartered there. Kansas City is a significant hub for health IT and logistics technology, anchored by Oracle Health's operations. Smaller markets like Columbia and Springfield have a limited number of sponsoring employers in this function.
How to find customer success operations visa sponsorship jobs in Missouri?
Migrate Mate is built specifically for international candidates searching for visa sponsorship roles, including customer success operations positions in Missouri. You can filter directly by state and role type to see employers actively open to sponsorship. Because customer success operations spans both technical and client-facing functions, searching variations like 'CS ops,' 'client operations,' and 'revenue operations' within Missouri on Migrate Mate will surface the broadest set of relevant opportunities.
Are there any Missouri-specific considerations for customer success operations visa sponsorship?
Missouri does not impose state-level restrictions on employer visa sponsorship, but prevailing wage requirements under H-1B rules still apply and are calculated based on the specific metropolitan area, meaning St. Louis and Kansas City have different wage baselines. Missouri's concentration of healthcare IT and financial services means customer success operations roles often require familiarity with regulated industries, which can make candidates with compliance or enterprise software backgrounds more competitive with sponsoring employers in the state.
What is the prevailing wage for sponsored customer success operations jobs in Missouri?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.