Customer Success Operations Visa Sponsorship Jobs in Ohio
Ohio's customer success operations roles are concentrated in Columbus, Cleveland, and Cincinnati, where technology companies, healthcare platforms, and financial services firms actively hire internationally. Employers like Salesloft, Oracle, and Veeva Systems have established operations across the state, making Ohio a practical destination for customer success operations professionals seeking visa sponsorship.
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INTRODUCTION
The Coordinator of Athletics Academic Success and Compliance serves a dual role within the Athletics Department, providing support to the Department’s compliance, revenue sharing, and NCAA reporting operations while also providing academic support to the Department’s NCAA Division I student-athletes. Reporting to the Deputy Athletics Director for Compliance & Deputy Title IX Coordinator, this position supports critical academics and compliance functions that touch all areas of the Athletics Department.
MINIMUM QUALIFICATIONS
- Master’s degree by date of employment.
- At least one year’s experience in NCAA Division I compliance (graduate assistantships are acceptable experience) or two years’ experience in academic support and the processing of financial aid records at institutions of higher education.
PREFERRED QUALIFICATIONS
- At least one year’s experience in NCAA Division I academic advising.
- Familiarity with Wright State University academic policies and programs.
ESSENTIAL FUNCTIONS AND PERCENT OF TIME:
Compliance Assistant — 40%
- Serve as the assistant to the Athletics chief compliance officer in matters related to NCAA compliance, including tracking of student-athlete participation, roster declarations, playing and practice seasons, travel and recruiting authorizations, etc.
- Process national letters of intent, grants-in-aid offers, scholarship renewals and non-renewals, and other student-athlete financial aid documentation.
- Collect, collate, & report student-athlete health insurance documentation.
- Assist with the preparation of waivers or appeals of NCAA regulations or processes.
- Participate in the development and review of Athletics compliance policies and procedures. Assist in monitoring and assessing the effectiveness of Athletics compliance practices. Participate in investigations of possible NCAA rules violations and the reporting of violations to the NCAA as necessary.
- Participate in departmental, conference, and NCAA rules interpretations, and provide rules interpretations to coaches and staff as needed. Provide compliance education to student-athletes, coaches, athletics administrators, and staff.
NCAA Academic Advising — 25%
- Provide proactive advising for assigned teams on matters related to NCAA initial, continuing, and transfer eligibility.
- Make assessments of academic preparedness and performance for student-athletes on assigned teams, and communicate recommendations to Athletics academic personnel, administrators, and coaches. Conduct academic interventions as needed, ensuring all academic support is compliant with Wright State, Horizon League, and NCAA policies and procedures.
- Direct student-athletes for assigned teams to campus resources, including Academic Advisors, Academic Success Centers, Disability Services, and other campus support services.
Revenue Sharing — 15%
- Maintain records in Teamworks GM and the College Athlete Payment System (CAPS) necessary to initiate, process, and track student-athlete revenue sharing agreements, including uploading executed revenue sharing agreements and scheduling and initiating revenue sharing payments, ensuring that all revenue sharing processes comply with Wright State, NCAA, Horizon League, College Sports Commission (CSC), and state and federal regulations.
- Assist student-athletes with the creation of Teamworks accounts necessary to facilitate revenue sharing payments.
- Serve as the Athletics liaison to Teamworks, ensuring that department revenue sharing procedures remain current with the technology and reflect best practices as compared against industry standards. Conduct trainings of Athletics personnel in the use of Teamworks Compliance and Recruiting, GM, Wallet, and other applications as required.
Eligibility Certification — 10%
- Collect, collate, and report data necessary for initial, continuing, and transfer eligibility of current and prospective student-athletes for assigned teams. Utilize Wright State, NCAA, and third-party software systems to document student-athletes’ progress-toward-degree for purposes of eligibility certification.
- Conduct eligibility certifications with Admissions and Enrollment Management and/or the Office of the Registrar, ensuring that all documentation and certifications comply with Wright State, Horizon League, and NCAA standards, policies, and procedures.
- When appropriate, assist with the submission of eligibility waiver requests to the NCAA on behalf of the Athletics Department, ensuring all requests comply with NCAA waiver directives.
NCAA Reporting — 5%
- Utilize NCAA software systems to collect, collate, and report data required for NCAA annual reporting, including Academic Progress Rate (APR) and Graduation Outcomes reports.
Title IX Monitoring & Reporting — 5%
- Assist with the monitoring and reporting of Title IX compliance, including student-athlete participation rates, scholarship compliance, and other athletics benefits.
Customer Success Operations Job Roles in Ohio
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Search Customer Success Operations Jobs in OhioCustomer Success Operations Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in Ohio?
Technology and enterprise software companies are the most active visa sponsors for customer success operations roles in Ohio. Companies like Oracle, SAP, Veeva Systems, and Gartner have Ohio presences and documented H-1B visa sponsorship histories. Healthcare technology firms headquartered or with significant operations in Columbus and Cleveland also hire for these roles with sponsorship, particularly as the state's SaaS sector continues to expand.
Which visa types are most common for customer success operations roles in Ohio?
The H-1B is the most common visa for customer success operations professionals in Ohio. These roles typically qualify as specialty occupations when they require a bachelor's degree in a field like business, information systems, or data analytics. Some candidates also enter through L-1B intracompany transfers if they're relocating from an overseas office of a multinational employer with Ohio operations.
Which cities in Ohio have the most customer success operations sponsorship jobs?
Columbus is Ohio's primary hub for customer success operations sponsorship jobs, driven by its growing technology and fintech sectors. Cleveland offers opportunities through healthcare IT and enterprise software companies, while Cincinnati draws from financial services and consumer technology employers. Dublin and Westerville, both Columbus suburbs, also host regional offices of national SaaS companies that sponsor these roles.
How to find customer success operations visa sponsorship jobs in Ohio?
Migrate Mate is built specifically for this search. You can filter by state and role to surface customer success operations positions in Ohio where employers have indicated visa sponsorship availability. Because many Ohio employers in tech and healthcare sponsor H-1B candidates for these roles, filtering by sponsorship on Migrate Mate saves significant time compared to manually researching each company's immigration history.
Are there any Ohio-specific considerations for customer success operations visa sponsorship?
Ohio's lower cost of living relative to coastal tech hubs means prevailing wage requirements for customer success operations roles may be met at competitive compensation levels, which can make sponsorship more straightforward for employers. Columbus's status as a Big Ten university city also creates a steady pipeline of international graduates from Ohio State University who pursue H-1B sponsorship in customer success and operations roles after completing OPT.
What is the prevailing wage for sponsored customer success operations jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.