Customer Success Operations Visa Sponsorship Jobs in Illinois
Illinois is a strong market for customer success operations professionals, with major employers like Salesforce, Braintree, and Morningstar headquartered or operating in Chicago's tech and fintech corridors. The city's dense SaaS ecosystem and enterprise software presence make it one of the more active states for visa sponsorship in this function.
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Get Access To All JobsABOUT THE ROLE
We are seeking a well-rounded, analytical Senior Sales Operations Analyst to join our Delivery Commercial Operations team for the US and Canada. In this role, you'll be a key partner to Sales Operations Leads, helping to drive scalable growth, enable data-driven decision making, and unlock new market opportunities.
The ideal candidate has a passion for designing creative solutions to complex problems. You will work closely with leadership to manage the business rhythm, analyze trends, devise GTM (go-to-market) strategies, and lead growth initiatives. Your deep expertise in sales operations, along with broad technical skills, strong financial acumen, and advanced analytical ability, will be essential for success.
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Commercial Cadence Management: You will be directly involved in the implementation and execution of regular business reviews, including forecasting, pipeline reviews, and quarterly business reviews (QBRs). Your support ensures these meetings are data-driven and productive.
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Process and System Improvement: A core part of your job is to lead the design and execution of improvements to sales systems and processes, particularly those involving Salesforce. You will be defining and managing how these systems evolve to support the company's rapid growth.
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Advanced Data Analysis: You will be the go-to expert for quantitative analysis. This includes owning the analysis of the sales teams' performance and developing cutting-edge forecast models to provide accurate, predictive insights.
-
Cross-Functional Collaboration: You'll build and maintain strong relationships with a range of teams, including sales and Sales Planning. You will understand the unique needs of our commercial teams and work cross functionally and collaboratively to remove operational friction.
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Strategic Project Leadership: You will lead special projects that span across different business segments and territories. These projects will focus on unlocking new growth opportunities and will require a strong focus on both program execution and deep analytical support.
BASIC QUALIFICATIONS
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4+ years in an analytical role on Sales Operations, Commercial Operations, Strategy & Planning, or similar function.
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Advanced analytics skills with advanced proficiency in: Microsoft Excel, Google Sheets, PowerPoint (or Google Slides), and a CRM tool, preferably Salesforce.
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Advanced proficiency in SQL.
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Bachelor's degree.
PREFERRED QUALIFICATIONS
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Ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations.
-
Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners.
-
Strong program and project management skills.
-
Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency.
-
Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels.
-
Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy.
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Proven ability to influence with and without explicit authority, strong listening skills.
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Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture.
-
Ability to operate successfully in a lean, fast-paced organization.
-
Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations.
-
MBA or higher degree in economics, math, business or similar discipline.
COMPENSATION
For Chicago, IL-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year. For Miami, FL-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year. For New York, NY-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year. For Seattle, WA-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
ABOUT THE ROLE
We are seeking a well-rounded, analytical Senior Sales Operations Analyst to join our Delivery Commercial Operations team for the US and Canada. In this role, you'll be a key partner to Sales Operations Leads, helping to drive scalable growth, enable data-driven decision making, and unlock new market opportunities.
The ideal candidate has a passion for designing creative solutions to complex problems. You will work closely with leadership to manage the business rhythm, analyze trends, devise GTM (go-to-market) strategies, and lead growth initiatives. Your deep expertise in sales operations, along with broad technical skills, strong financial acumen, and advanced analytical ability, will be essential for success.
-
Commercial Cadence Management: You will be directly involved in the implementation and execution of regular business reviews, including forecasting, pipeline reviews, and quarterly business reviews (QBRs). Your support ensures these meetings are data-driven and productive.
-
Process and System Improvement: A core part of your job is to lead the design and execution of improvements to sales systems and processes, particularly those involving Salesforce. You will be defining and managing how these systems evolve to support the company's rapid growth.
-
Advanced Data Analysis: You will be the go-to expert for quantitative analysis. This includes owning the analysis of the sales teams' performance and developing cutting-edge forecast models to provide accurate, predictive insights.
-
Cross-Functional Collaboration: You'll build and maintain strong relationships with a range of teams, including sales and Sales Planning. You will understand the unique needs of our commercial teams and work cross functionally and collaboratively to remove operational friction.
-
Strategic Project Leadership: You will lead special projects that span across different business segments and territories. These projects will focus on unlocking new growth opportunities and will require a strong focus on both program execution and deep analytical support.
BASIC QUALIFICATIONS
-
4+ years in an analytical role on Sales Operations, Commercial Operations, Strategy & Planning, or similar function.
-
Advanced analytics skills with advanced proficiency in: Microsoft Excel, Google Sheets, PowerPoint (or Google Slides), and a CRM tool, preferably Salesforce.
-
Advanced proficiency in SQL.
-
Bachelor's degree.
PREFERRED QUALIFICATIONS
-
Ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations.
-
Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners.
-
Strong program and project management skills.
-
Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency.
-
Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels.
-
Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy.
-
Proven ability to influence with and without explicit authority, strong listening skills.
-
Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture.
-
Ability to operate successfully in a lean, fast-paced organization.
-
Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations.
-
MBA or higher degree in economics, math, business or similar discipline.
COMPENSATION
For Chicago, IL-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year. For Miami, FL-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year. For New York, NY-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year. For Seattle, WA-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
Customer Success Operations Job Roles in Illinois
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Search Customer Success Operations Jobs in IllinoisCustomer Success Operations Jobs in Illinois: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in Illinois?
Chicago-based technology and financial services companies are the most active sponsors for customer success operations roles in Illinois. Employers like Salesforce, Braintree, Morningstar, Enova, and various enterprise SaaS companies in the River North and Fulton Market tech corridors have documented H-1B sponsorship histories. Larger organizations with dedicated CS operations teams tend to sponsor more consistently than early-stage startups.
Which visa types are most common for customer success operations roles in Illinois?
The H-1B is the most common visa category for customer success operations roles in Illinois, particularly for positions that require a bachelor's degree in business, information systems, or a related field and involve data analysis, CRM platform management, or process optimization. The TN visa is available to Canadian and Mexican nationals for qualifying roles, and the O-1A is an option for candidates with demonstrated exceptional professional recognition.
Which cities in Illinois have the most customer success operations sponsorship jobs?
Chicago accounts for the overwhelming majority of customer success operations sponsorship opportunities in Illinois. The Fulton Market, River North, and Loop neighborhoods concentrate most of the state's SaaS and fintech employers. Naperville and Schaumburg, both in the Chicago suburbs, also host enterprise technology companies that occasionally sponsor for CS operations roles, particularly in managed services and B2B software.
How to find customer success operations visa sponsorship jobs in Illinois?
Migrate Mate is built specifically for international job seekers and filters customer success operations roles in Illinois by visa sponsorship eligibility, saving you from sorting through postings that won't lead to sponsorship. Beyond using Migrate Mate, targeting companies with established H-1B filing histories in Chicago's tech sector and applying to roles that explicitly involve CRM operations, customer data analysis, or lifecycle program management improves your chances of finding sponsoring employers.
Are there state-specific or role-specific considerations for customer success operations sponsorship in Illinois?
Illinois does not impose state-level visa sponsorship requirements beyond federal obligations, but employers must comply with Department of Labor prevailing wage standards for the role's location, which differ between Chicago and smaller Illinois markets. Customer success operations roles are more likely to qualify for H-1B sponsorship when the job description emphasizes specialized technical skills, such as CRM system administration, revenue operations analytics, or enterprise onboarding program design, rather than generalist account management.
What is the prevailing wage for sponsored customer success operations jobs in Illinois?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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