Customer Success Operations Visa Sponsorship Jobs in Utah
Utah's customer success operations roles are concentrated in Salt Lake City and Lehi's Silicon Slopes corridor, where companies like Qualtrics, Pluralsight, and Domo have built large SaaS operations teams. International professionals with experience in CRM systems, renewal management, or CS tooling will find active hiring among Utah's growing enterprise software employers.
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Get Access To All JobsINTRODUCTION
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
- Partner with CS leadership to translate strategy into actionable operational workflows
- Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation
- Design and implement scalable coverage models that align team resources with customer needs as the business expands
- Oversee the evolution of our post-sales infrastructure to support a growing organization of 100+ team members
- Lead strategic data and systems migrations to ensure long-term technical stability and a seamless transition for the team
- Establish and monitor key performance metrics, program health scores, and time to onboard across all DX products
- Drive high-precision gross and net retention forecasting to ensure accurate revenue predictability
- Develop sophisticated metrics, reporting, and dashboards for post-sales managers to provide real-time visibility into team performance
- Identify opportunities to automate manual processes, reducing administrative burden and allowing the team to focus on high-value customer interactions
- Optimize the sales-to-post-sales handoff to ensure consistent follow-up and a friction-less customer experience
- Identify and resolve operational bottlenecks proactively to maximize overall team productivity and efficiency
BASIC QUALIFICATIONS
- Experience partnering with leadership to design playbooks and actionable plans
- Deep understanding of customer success metrics, including gross and net retention
- Self-sufficient and comfortable driving results with little direction
- Strong excel proficiency
- Experience with Salesforce and Gainsight preferred
- Proactive, self-directed and results-oriented
- Bachelor’s degree, or equivalent, a must
COMPENSATION
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
- Zone A: USD 149400 - USD 195050
- Zone B: USD 135000 - USD 176250
- Zone C: USD 124200 - USD 162150
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
BENEFITS & PERKS
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
ABOUT ATLASSIAN
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
INTRODUCTION
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities
- Partner with CS leadership to translate strategy into actionable operational workflows
- Manage the end-to-end lifecycle of internal operational projects, from discovery to implementation
- Design and implement scalable coverage models that align team resources with customer needs as the business expands
- Oversee the evolution of our post-sales infrastructure to support a growing organization of 100+ team members
- Lead strategic data and systems migrations to ensure long-term technical stability and a seamless transition for the team
- Establish and monitor key performance metrics, program health scores, and time to onboard across all DX products
- Drive high-precision gross and net retention forecasting to ensure accurate revenue predictability
- Develop sophisticated metrics, reporting, and dashboards for post-sales managers to provide real-time visibility into team performance
- Identify opportunities to automate manual processes, reducing administrative burden and allowing the team to focus on high-value customer interactions
- Optimize the sales-to-post-sales handoff to ensure consistent follow-up and a friction-less customer experience
- Identify and resolve operational bottlenecks proactively to maximize overall team productivity and efficiency
BASIC QUALIFICATIONS
- Experience partnering with leadership to design playbooks and actionable plans
- Deep understanding of customer success metrics, including gross and net retention
- Self-sufficient and comfortable driving results with little direction
- Strong excel proficiency
- Experience with Salesforce and Gainsight preferred
- Proactive, self-directed and results-oriented
- Bachelor’s degree, or equivalent, a must
COMPENSATION
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
- Zone A: USD 149400 - USD 195050
- Zone B: USD 135000 - USD 176250
- Zone C: USD 124200 - USD 162150
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
BENEFITS & PERKS
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
ABOUT ATLASSIAN
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
Customer Success Operations Job Roles in Utah
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Search Customer Success Operations Jobs in UtahCustomer Success Operations Jobs in Utah: Frequently Asked Questions
Which companies in Utah sponsor visas for customer success operations roles?
Utah's Silicon Slopes has produced a cluster of SaaS companies that have sponsored visas for operations-focused roles. Qualtrics, Domo, Pluralsight, and Podium are among the employers with established HR infrastructure to support H-1B visa and other work visa petitions. Larger enterprise software firms are generally better positioned to navigate sponsorship than early-stage startups, which may lack the legal resources for immigration filings.
Which visa types are most common for customer success operations jobs in Utah?
The H-1B is the most common visa category for customer success operations roles in Utah, particularly for positions involving data analysis, CRM platform management, or technical implementation work tied to a qualifying specialty occupation. Candidates from Australia may qualify for the E-3 visa, and those from Canada or Mexico may be eligible for TN visa status under the USMCA, both of which offer somewhat faster timelines than the H-1B process.
How to find customer success operations visa sponsorship jobs in Utah?
Migrate Mate is a job board built specifically for international professionals seeking visa sponsorship in the U.S., including customer success operations roles in Utah. You can filter by state and role type to surface employers in the Salt Lake City and Silicon Slopes area who have indicated willingness to sponsor. Focusing on established SaaS and enterprise software companies in Lehi, Draper, and Salt Lake City increases the likelihood of finding active sponsorship opportunities.
Which cities in Utah have the most customer success operations sponsorship jobs?
Salt Lake City and Lehi account for the majority of customer success operations hiring in Utah. Lehi sits at the heart of Silicon Slopes, a technology corridor stretching south through Draper and Sandy that hosts the regional offices of numerous SaaS companies. Salt Lake City offers a broader mix of industries, including fintech and healthcare technology, where CS operations roles are also present. Provo, home to Brigham Young University, has a smaller but active tech hiring presence.
Are there any Utah-specific factors that affect visa sponsorship for customer success operations professionals?
Utah's prevailing wage requirements apply to H-1B petitions just as in any other state, with wage levels determined by the Department of Labor's OFLC data for the Salt Lake City metropolitan area. Utah's relatively lower cost of living compared to coastal tech hubs can affect how prevailing wages are set locally. The University of Utah and Brigham Young University also produce graduates who enter CS operations roles, creating competitive candidate pools that international applicants should factor into their job search.
What is the prevailing wage for sponsored customer success operations jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.