Customer Success Operations Visa Sponsorship Jobs in Utah
Utah's customer success operations roles are concentrated in Salt Lake City and Lehi's Silicon Slopes corridor, where companies like Qualtrics, Pluralsight, and Domo have built large SaaS operations teams. International professionals with experience in CRM systems, renewal management, or CS tooling will find active hiring among Utah's growing enterprise software employers.
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Get Access To All JobsThe Student Success & Operations Coordinator, Part-Time MBA Programs, plays a key role in delivering an exceptional experience for students in the University of Utah’s Professional MBA (PMBA) and Online MBA (OMBA) programs. This position combines student onboarding, advising, program operations, event coordination, and academic support to ensure a seamless, high-quality experience from admission through graduation.
The coordinator serves as a trusted resource for students by facilitating onboarding, supporting student success, coordinating classroom logistics, executing student engagement initiatives, and providing operational support for the programs. This position requires extensive collaboration with students, faculty, alumni, vendors, and university partners to deliver an outstanding educational experience.
The ideal candidate is highly organized, service-oriented, and thrives in a fast-paced environment where priorities shift frequently. Beyond day-to-day coordination, this individual continuously evaluates workflows, identifies opportunities to improve efficiency, and leverages technology, data, and emerging tools—including AI—to streamline processes, enhance communication, and improve the student experience. The successful candidate is curious, adaptable, and motivated to challenge traditional ways of working while maintaining exceptional attention to detail.
This position is considered essential and requires regular on-campus, in-person attendance.
Responsibilities
Student Success, Advising, and Onboarding
- Serve as a primary point of contact for admitted and current students throughout their graduate program experience.
- Coordinate onboarding activities that help newly admitted students successfully transition into the PMBA and OMBA programs.
- Build meaningful relationships with students through a proactive, student-centered advising approach.
- Conduct in-person and virtual advising appointments for an assigned student caseload.
- Maintain accurate student records and advising documentation.
- Connect students with university resources that promote academic, personal, and professional success.
- Utilize systems such as Salesforce, Slack, and other university technologies to communicate proactively, monitor student engagement, and support student success.
Student Engagement and Events
- Plan, coordinate, and execute orientations, networking events, residencies, graduation activities, student engagement programs, and other initiatives that foster community and enhance the student experience.
- Collaborate with faculty, alumni, employers, and campus partners to create meaningful experiences that support student engagement and success.
- Support recruitment, onboarding, retention, and alumni engagement efforts through high-quality programming and events.
- Coordinate event logistics, communications, vendors, catering, and on-site execution.
- Maintain accurate event records and participation data within Salesforce and other university systems.
- Assist with budget tracking, purchasing, and event planning as assigned.
- Assess program effectiveness and recommend enhancements to continually improve the student experience.
Academic Operations and Faculty Support
- Coordinate classroom logistics and operational support for PMBA and OMBA courses, residencies, and special program activities.
- Support faculty before and during class sessions by coordinating classroom needs, technology, instructional materials, catering, and student communications.
- Utilize Canvas and other instructional technologies to support course delivery.
- Assist with academic scheduling, program calendars, classroom reservations, and operational planning.
- Help ensure a professional, organized, and welcoming classroom experience for students and faculty.
Operations and Continuous Improvement
- Maintain accurate records, reports, and operational documentation across university systems.
- Analyze data, operational metrics, and student feedback to inform decisions and improve program effectiveness.
- Identify opportunities to improve workflows, simplify administrative processes, and enhance operational efficiency.
- Leverage technology, automation, AI tools, and other emerging solutions to improve productivity, communication, and service delivery.
- Recommend and implement process improvements that elevate the student and faculty experience while supporting operational excellence.
- Contribute to a culture of innovation, continuous improvement, and exceptional customer service.
- Perform other duties as assigned in support of the Professional MBA and Online MBA programs.
Minimum Qualifications
Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).
Demonstrated human relations and effective communication skills.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
- Strong customer service, interpersonal, and relationship-building skills.
- Excellent organizational and project management abilities with exceptional attention to detail.
- Ability to manage multiple priorities while producing high-quality work with speed and accuracy.
- Demonstrated problem-solving skills and sound judgment in a fast-paced environment.
- Strong written, verbal, and presentation communication skills.
- Ability to work independently while collaborating effectively across teams.
- Experience working with graduate students, adult learners, or in higher education is preferred.
- Experience using CRM platforms such as Salesforce and learning management systems such as Canvas.
- Strong computer proficiency, including Microsoft Office Suite and other technology platforms.
- Experience utilizing technology, automation, AI tools, or process improvement methodologies to increase efficiency and improve outcomes.
- Analytical mindset with the ability to use data to identify trends, make informed decisions, and improve processes.
- Collaborative, adaptable, and committed to continuous learning, innovation, and operational excellence.
- Ability to work occasional evenings and weekends as needed.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
-
- Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter
Open Date 07/29/2026
Requisition Number PRN45754B
Job Title Graduate Student Coord I
Working Title Student Success & Operations Coordinator, Part-Time MBA Programs
Career Progression Track D
Track Level
FLSA Code Professional
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
- Monday through Friday, on-site at the University of Utah.
- Occasional evenings and weekends are required to support classes, networking events, residencies, orientations, graduation, recruitment events, and other program activities.
- This position is considered an essential campus role and requires regular, in-person attendance. It is not eligible for hybrid or remote work.
VP Area Academic Affairs
Department 00033 - Executive Education
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 50,000 to 56,000
Close Date 08/14/2026
Priority Review Date (Note - Posting may close at any time)
The Student Success & Operations Coordinator, Part-Time MBA Programs, plays a key role in delivering an exceptional experience for students in the University of Utah’s Professional MBA (PMBA) and Online MBA (OMBA) programs. This position combines student onboarding, advising, program operations, event coordination, and academic support to ensure a seamless, high-quality experience from admission through graduation.
The coordinator serves as a trusted resource for students by facilitating onboarding, supporting student success, coordinating classroom logistics, executing student engagement initiatives, and providing operational support for the programs. This position requires extensive collaboration with students, faculty, alumni, vendors, and university partners to deliver an outstanding educational experience.
The ideal candidate is highly organized, service-oriented, and thrives in a fast-paced environment where priorities shift frequently. Beyond day-to-day coordination, this individual continuously evaluates workflows, identifies opportunities to improve efficiency, and leverages technology, data, and emerging tools—including AI—to streamline processes, enhance communication, and improve the student experience. The successful candidate is curious, adaptable, and motivated to challenge traditional ways of working while maintaining exceptional attention to detail.
This position is considered essential and requires regular on-campus, in-person attendance.
Responsibilities
Student Success, Advising, and Onboarding
- Serve as a primary point of contact for admitted and current students throughout their graduate program experience.
- Coordinate onboarding activities that help newly admitted students successfully transition into the PMBA and OMBA programs.
- Build meaningful relationships with students through a proactive, student-centered advising approach.
- Conduct in-person and virtual advising appointments for an assigned student caseload.
- Maintain accurate student records and advising documentation.
- Connect students with university resources that promote academic, personal, and professional success.
- Utilize systems such as Salesforce, Slack, and other university technologies to communicate proactively, monitor student engagement, and support student success.
Student Engagement and Events
- Plan, coordinate, and execute orientations, networking events, residencies, graduation activities, student engagement programs, and other initiatives that foster community and enhance the student experience.
- Collaborate with faculty, alumni, employers, and campus partners to create meaningful experiences that support student engagement and success.
- Support recruitment, onboarding, retention, and alumni engagement efforts through high-quality programming and events.
- Coordinate event logistics, communications, vendors, catering, and on-site execution.
- Maintain accurate event records and participation data within Salesforce and other university systems.
- Assist with budget tracking, purchasing, and event planning as assigned.
- Assess program effectiveness and recommend enhancements to continually improve the student experience.
Academic Operations and Faculty Support
- Coordinate classroom logistics and operational support for PMBA and OMBA courses, residencies, and special program activities.
- Support faculty before and during class sessions by coordinating classroom needs, technology, instructional materials, catering, and student communications.
- Utilize Canvas and other instructional technologies to support course delivery.
- Assist with academic scheduling, program calendars, classroom reservations, and operational planning.
- Help ensure a professional, organized, and welcoming classroom experience for students and faculty.
Operations and Continuous Improvement
- Maintain accurate records, reports, and operational documentation across university systems.
- Analyze data, operational metrics, and student feedback to inform decisions and improve program effectiveness.
- Identify opportunities to improve workflows, simplify administrative processes, and enhance operational efficiency.
- Leverage technology, automation, AI tools, and other emerging solutions to improve productivity, communication, and service delivery.
- Recommend and implement process improvements that elevate the student and faculty experience while supporting operational excellence.
- Contribute to a culture of innovation, continuous improvement, and exceptional customer service.
- Perform other duties as assigned in support of the Professional MBA and Online MBA programs.
Minimum Qualifications
Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).
Demonstrated human relations and effective communication skills.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
- Strong customer service, interpersonal, and relationship-building skills.
- Excellent organizational and project management abilities with exceptional attention to detail.
- Ability to manage multiple priorities while producing high-quality work with speed and accuracy.
- Demonstrated problem-solving skills and sound judgment in a fast-paced environment.
- Strong written, verbal, and presentation communication skills.
- Ability to work independently while collaborating effectively across teams.
- Experience working with graduate students, adult learners, or in higher education is preferred.
- Experience using CRM platforms such as Salesforce and learning management systems such as Canvas.
- Strong computer proficiency, including Microsoft Office Suite and other technology platforms.
- Experience utilizing technology, automation, AI tools, or process improvement methodologies to increase efficiency and improve outcomes.
- Analytical mindset with the ability to use data to identify trends, make informed decisions, and improve processes.
- Collaborative, adaptable, and committed to continuous learning, innovation, and operational excellence.
- Ability to work occasional evenings and weekends as needed.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
-
- Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter
Open Date 07/29/2026
Requisition Number PRN45754B
Job Title Graduate Student Coord I
Working Title Student Success & Operations Coordinator, Part-Time MBA Programs
Career Progression Track D
Track Level
FLSA Code Professional
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
- Monday through Friday, on-site at the University of Utah.
- Occasional evenings and weekends are required to support classes, networking events, residencies, orientations, graduation, recruitment events, and other program activities.
- This position is considered an essential campus role and requires regular, in-person attendance. It is not eligible for hybrid or remote work.
VP Area Academic Affairs
Department 00033 - Executive Education
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 50,000 to 56,000
Close Date 08/14/2026
Priority Review Date (Note - Posting may close at any time)
Customer Success Operations Job Roles in Utah
See all Customer Success Operations Jobs in Utah
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Search Customer Success Operations Jobs in UtahCustomer Success Operations Jobs in Utah: Frequently Asked Questions
Which companies in Utah sponsor visas for customer success operations roles?
Utah's Silicon Slopes has produced a cluster of SaaS companies that have sponsored visas for operations-focused roles. Qualtrics, Domo, Pluralsight, and Podium are among the employers with established HR infrastructure to support H-1B visa and other work visa petitions. Larger enterprise software firms are generally better positioned to navigate sponsorship than early-stage startups, which may lack the legal resources for immigration filings.
Which visa types are most common for customer success operations jobs in Utah?
The H-1B is the most common visa category for customer success operations roles in Utah, particularly for positions involving data analysis, CRM platform management, or technical implementation work tied to a qualifying specialty occupation. Candidates from Australia may qualify for the E-3 visa, and those from Canada or Mexico may be eligible for TN visa status under the USMCA, both of which offer somewhat faster timelines than the H-1B process.
How to find customer success operations visa sponsorship jobs in Utah?
Migrate Mate is a job board built specifically for international professionals seeking visa sponsorship in the U.S., including customer success operations roles in Utah. You can filter by state and role type to surface employers in the Salt Lake City and Silicon Slopes area who have indicated willingness to sponsor. Focusing on established SaaS and enterprise software companies in Lehi, Draper, and Salt Lake City increases the likelihood of finding active sponsorship opportunities.
Which cities in Utah have the most customer success operations sponsorship jobs?
Salt Lake City and Lehi account for the majority of customer success operations hiring in Utah. Lehi sits at the heart of Silicon Slopes, a technology corridor stretching south through Draper and Sandy that hosts the regional offices of numerous SaaS companies. Salt Lake City offers a broader mix of industries, including fintech and healthcare technology, where CS operations roles are also present. Provo, home to Brigham Young University, has a smaller but active tech hiring presence.
Are there any Utah-specific factors that affect visa sponsorship for customer success operations professionals?
Utah's prevailing wage requirements apply to H-1B petitions just as in any other state, with wage levels determined by the Department of Labor's OFLC data for the Salt Lake City metropolitan area. Utah's relatively lower cost of living compared to coastal tech hubs can affect how prevailing wages are set locally. The University of Utah and Brigham Young University also produce graduates who enter CS operations roles, creating competitive candidate pools that international applicants should factor into their job search.
What is the prevailing wage for sponsored customer success operations jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.