Customer Success Operations Visa Sponsorship Jobs in Minnesota
Minnesota's customer success operations roles are concentrated in the Twin Cities, where companies like UnitedHealth Group, Target, and a growing base of SaaS and healthtech firms hire for these positions. Minneapolis and St. Paul anchor most sponsorship activity, with the state's strong healthcare and enterprise technology sectors driving consistent demand for customer success operations talent.
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Get Access To All JobsOVERVIEW:
The University of St. Thomas invites qualified candidates to apply for a Academic Success Coach and Retention Specialist position within the Center for Student Achievement.
The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment. The University is an Equal Employment Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic. This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A successful candidate will possess a commitment to the ideals of this mission.
JOIN OUR COMMUNITY
The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:
- Tuition Remission for employees, spouses, and dependents
- Generous Retirement Contributions to support your future
- Comprehensive Health Coverage including medical, dental, and vision
- Fully Paid Insurance: disability, life, and AD&D
- Paid Parental Leave to support growing families
Salary Range: $54,250 to $60,000
The University of St. Thomas has provided a salary range that represents its good faith estimate of what the University may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.
JOB SUMMARY
The Student Success Coach partners with identified incoming students and students experiencing academic difficulty, such as academic warning, suspension and dismissal, to support their academic success, personal growth, and persistence. Through individualized coaching, proactive outreach, and connections to faculty, staff, and campus resources, the coach helps students develop academic skills, navigate challenges, build resilience and belonging, and connect their education to meaningful goals and future aspirations. Working collaboratively across Academic and Student Affairs, the coach supports retention efforts and develops programming and workshops that strengthen academic skill development, student engagement, and overall student success.
ESSENTIAL FUNCTIONS
Academic Guidance and Support:
- Meet regularly with students experiencing academic difficulty to assess strengths, challenges, goals, and barriers to success.
- Develop and implement individualized academic success plans with clear, measurable goals.
- Provide coaching on academic skill development, including study strategies, time management, note-taking, goal setting, test preparation, and use of campus resources.
Academic Programming:
- Facilitate workshops or seminars on learning strategies, academic resilience, stress management, and related student success topics.
- Collaborate with campus partners to coordinate programming and avoid duplication of services.
Progress Monitoring and Feedback:
- Track student progress toward academic goals and document interventions, outcomes, and follow-up actions.
- Maintain accurate, timely, and confidential records of coaching sessions and student progress using our CRM Salesforce.
- Use student success data and institutional systems to identify trends, evaluate interventions, and inform outreach strategies.
- Provide constructive feedback to help students make informed academic and career-related decisions.
Communication and Campus Collaboration:
- Serve as a liaison among students, faculty, academic advisors, Student Affairs, Academic Affairs, and other campus partners.
- Collaborate with faculty and staff to identify students in need of support and develop coordinated intervention strategies.
- Participate in case management, student success meetings, or care-team processes as appropriate.
- Communicate with professionalism, discretion, and sensitivity to student privacy.
Resource Referral and Student Advocacy:
- Refer students to appropriate campus resources, including tutoring, counseling, financial aid, accessibility services, career services, and other support offices.
- Help students understand and navigate university policies, academic procedures, and student support systems.
- Support students through academic standing processes, including suspension and dismissal appeals, when appropriate.
- Advocate for students’ academic needs while maintaining appropriate professional boundaries and institutional policy compliance.
Retention Projects and Outreach:
- Support retention initiatives, outreach campaigns, and student success projects.
- Participate in marketing, information tables, orientation, recruitment, and campus events to promote academic success services.
- Assist with assessment, reporting, and continuous improvement of academic success initiatives.
- Perform other duties as assigned.
QUALIFICATIONS
Minimum Qualifications:
- Bachelor’s degree
- Three years of experience in an academic setting, preferably in academic advising and/or student affairs/student services
- Certification as an academic success coach or interest in gaining certification.
- Experience working with students from various backgrounds
Preferred Qualifications:
- An earned master’s degree
An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted.
HOW TO APPLY
All interested candidates must apply online at https://www.stthomas.edu/jobs/. Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.
In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.
Official job posting is available at www.stthomas.edu/jobs.
OVERVIEW:
The University of St. Thomas invites qualified candidates to apply for a Academic Success Coach and Retention Specialist position within the Center for Student Achievement.
The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment. The University is an Equal Employment Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic. This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A successful candidate will possess a commitment to the ideals of this mission.
JOIN OUR COMMUNITY
The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:
- Tuition Remission for employees, spouses, and dependents
- Generous Retirement Contributions to support your future
- Comprehensive Health Coverage including medical, dental, and vision
- Fully Paid Insurance: disability, life, and AD&D
- Paid Parental Leave to support growing families
Salary Range: $54,250 to $60,000
The University of St. Thomas has provided a salary range that represents its good faith estimate of what the University may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.
JOB SUMMARY
The Student Success Coach partners with identified incoming students and students experiencing academic difficulty, such as academic warning, suspension and dismissal, to support their academic success, personal growth, and persistence. Through individualized coaching, proactive outreach, and connections to faculty, staff, and campus resources, the coach helps students develop academic skills, navigate challenges, build resilience and belonging, and connect their education to meaningful goals and future aspirations. Working collaboratively across Academic and Student Affairs, the coach supports retention efforts and develops programming and workshops that strengthen academic skill development, student engagement, and overall student success.
ESSENTIAL FUNCTIONS
Academic Guidance and Support:
- Meet regularly with students experiencing academic difficulty to assess strengths, challenges, goals, and barriers to success.
- Develop and implement individualized academic success plans with clear, measurable goals.
- Provide coaching on academic skill development, including study strategies, time management, note-taking, goal setting, test preparation, and use of campus resources.
Academic Programming:
- Facilitate workshops or seminars on learning strategies, academic resilience, stress management, and related student success topics.
- Collaborate with campus partners to coordinate programming and avoid duplication of services.
Progress Monitoring and Feedback:
- Track student progress toward academic goals and document interventions, outcomes, and follow-up actions.
- Maintain accurate, timely, and confidential records of coaching sessions and student progress using our CRM Salesforce.
- Use student success data and institutional systems to identify trends, evaluate interventions, and inform outreach strategies.
- Provide constructive feedback to help students make informed academic and career-related decisions.
Communication and Campus Collaboration:
- Serve as a liaison among students, faculty, academic advisors, Student Affairs, Academic Affairs, and other campus partners.
- Collaborate with faculty and staff to identify students in need of support and develop coordinated intervention strategies.
- Participate in case management, student success meetings, or care-team processes as appropriate.
- Communicate with professionalism, discretion, and sensitivity to student privacy.
Resource Referral and Student Advocacy:
- Refer students to appropriate campus resources, including tutoring, counseling, financial aid, accessibility services, career services, and other support offices.
- Help students understand and navigate university policies, academic procedures, and student support systems.
- Support students through academic standing processes, including suspension and dismissal appeals, when appropriate.
- Advocate for students’ academic needs while maintaining appropriate professional boundaries and institutional policy compliance.
Retention Projects and Outreach:
- Support retention initiatives, outreach campaigns, and student success projects.
- Participate in marketing, information tables, orientation, recruitment, and campus events to promote academic success services.
- Assist with assessment, reporting, and continuous improvement of academic success initiatives.
- Perform other duties as assigned.
QUALIFICATIONS
Minimum Qualifications:
- Bachelor’s degree
- Three years of experience in an academic setting, preferably in academic advising and/or student affairs/student services
- Certification as an academic success coach or interest in gaining certification.
- Experience working with students from various backgrounds
Preferred Qualifications:
- An earned master’s degree
An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted.
HOW TO APPLY
All interested candidates must apply online at https://www.stthomas.edu/jobs/. Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.
In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.
Official job posting is available at www.stthomas.edu/jobs.
Customer Success Operations Job Roles in Minnesota
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Search Customer Success Operations Jobs in MinnesotaCustomer Success Operations Jobs in Minnesota: Frequently Asked Questions
Which companies sponsor visas for customer success operations roles in Minnesota?
In Minnesota, visa sponsorship for customer success operations roles is most common at large enterprise employers and established tech companies. UnitedHealth Group, Optum, Target, Best Buy, and Medtronic have histories of H-1B visa sponsorship. Minneapolis-based SaaS companies and healthtech firms also hire for these roles, though sponsorship frequency varies by company size and hiring volume in any given year.
Which visa types are most common for customer success operations roles in Minnesota?
The H-1B is the most common visa category for customer success operations roles in Minnesota, provided the position qualifies as a specialty occupation requiring a bachelor's degree in a specific field such as business, information systems, or a related discipline. Some candidates also enter through L-1 visa intracompany transfers if they're relocating from a multinational employer's foreign office. TN visa status is available for Canadian and Mexican nationals in qualifying management or analyst roles.
Which cities in Minnesota have the most customer success operations sponsorship jobs?
Minneapolis and St. Paul account for the large majority of customer success operations sponsorship jobs in Minnesota. The broader Twin Cities metro, including suburbs like Eden Prairie, Minnetonka, and Bloomington, hosts many of the state's major corporate headquarters and regional offices. Rochester has a smaller but notable presence tied to Mayo Clinic's technology and operations functions. Opportunities outside the metro are limited.
How to find customer success operations visa sponsorship jobs in Minnesota?
Migrate Mate is built specifically for international candidates seeking visa sponsorship and lets you filter customer success operations roles by state, including Minnesota. Rather than sorting through postings that don't clarify sponsorship availability, Migrate Mate surfaces roles where sponsorship is part of the hiring profile. This saves significant time when targeting Twin Cities employers in healthcare technology, enterprise software, and operations-heavy industries that are active in this space.
Are there any state-specific considerations for customer success operations sponsorship in Minnesota?
Minnesota employers filing H-1B petitions for customer success operations roles must meet Department of Labor prevailing wage requirements for the specific job title and metro area, with the Twin Cities market having its own wage determinations. The University of Minnesota and regional business schools supply a steady pipeline of international graduates pursuing OPT, which means some employers in Minneapolis are already familiar with sponsorship processes. Roles with a stronger operational or analytical focus tend to have clearer specialty occupation standing than purely relationship-management titles.
What is the prevailing wage for sponsored customer success operations jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.