Administrative Assistant - Ball Memorial - Full Time Days

Job Description

Overview

Hours: 40 hrs/wk - Monday-Friday Day shift

Location: Staff Education Department - 221 N Celia Ave, Muncie, IN 47303

Job Summary:

Provides basic administrative and technical support for leaders and teams they support. Manages schedules/calendars, coordinates meetings, coordinates travel arrangements, processes invoices, and handles inquiries as appropriate. Manages work with basic guidance and direction. Addresses basic administrative and technical issues when they arise.

Key Responsibilities:

• Coordinate and manage all AHA training activities, ensuring classes are scheduled efficiently and communicated effectively.
• Maintain and coordinate class schedules, registrations, and related administrative tasks.
• Demonstrate advanced proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Support course planning, documentation, reporting, and communication efforts.
• Utilize Articulate software to develop and maintain training content; prior experience is preferred, but candidates with a strong willingness to learn are encouraged to apply.
• Assist with programming and course-building activities, leveraging strong problem-solving and organizational skills.
• Be resourceful, adaptable, and proactive in learning new systems, tools, and processes.
• Collaborate with internal stakeholders to ensure training programs are effectively delivered and continuously improved.

Preferred Qualifications:

• BLS certification preferred.
• Strong technical aptitude and comfort learning new technology platforms.
• Experience developing and managing e-learning content and training materials.
• Familiarity with AI tools and their application in training, education, or workflow improvement.
• Demonstrated ability to build engaging online learning experiences.
• Resourceful, innovative, and eager to learn new systems and technologies.

Requirements

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.