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Job Title: Quality Engineering Manager
Req ID: 49106
Job Location (Short): Ames, IA, USA
Employment Type: Full Time
Segment: Danfoss Power Solutions Segment
Job Category: Quality and Environment, Health and Safety (EHS)
Work Location Type: On-site

The Impact You'll Make

The Quality Engineering Manager leads the plant’s quality initiatives by managing a team of Quality Engineers, Technicians, Inspectors to provide comprehensive quality support. This role oversees customer quality processes, including change management, and drives continuous improvement roadmaps to enhance key quality KPIs. The position is responsible for effectively leading crisis resolution, solving quality issues, implementing proactive preventive measures, and ensuring sustained reduction of customer complaints and defects.

What You’ll Be Doing

Responsibilities for this position include, but are not limited to, the following:

• Lead and develop a team of Quality Engineers and Quality Technicians, providing quality support to the plant and Hydrostatics Division, including PPAP, change management, corrective/preventive actions, calibration, metrology programming, and cleanliness/clean room processes.
• Partner with factory leadership to ensure safe, sustainable products, meet customer and regulatory requirements, mitigate risks, and achieve quality objectives.
• Establish and maintain quality processes to enable effective decision making and operational excellence.
• Drive customer quality performance and satisfaction through proactive communication, customer visits, and alignment on expectations and KPIs.
• Lead and support cross-functional problem-solving teams using 8D methodology to ensure timely and effective resolution of customer complaints.
• Manage customer communication during crisis situations, ensuring immediate containment, corrective actions, and long-term resolution effectiveness.
• Develop and execute PPM reduction plans with customers and internal stakeholders, tracking progress to deliver sustained improvements.
• Participate in customer quality review meetings to proactively address current and emerging quality concerns.
• Manage customers change notifications and approval processes for key accounts.
• Represent the customer in New Product Development projects, ensuring customer-specific requirements are identified and integrated into deliverables.

What We're Looking For

Required (basic) qualifications

• Bachelor’s Degree from an accredited institution
• Minimum of 3 years’ combined experience in a supervisory and/or leadership role. Strong background in a manufacturing environment, in quality or operations.

Preferred qualifications

• Master’s degree in engineering, Business Administration, or a related field.
• Certification in Lean, Six Sigma, Red X, Problem Solving
• Knowledge of quality systems, including ISO and IATF standards

Job Criteria

• Strong leadership and decision-making skills, especially during crisis resolution and escalation management.
• Excellent communication and interpersonal skills with the ability to work across all organizational levels.
• Strong analytical and problem-solving skills with a proactive mindset.
• Proficiency in Microsoft Office, ERP systems, and quality tools/software.
• Knowledge of continuous improvement methodologies such as Lean Manufacturing, Six Sigma, and problem-solving tools (8D, 5 Why, FMEA).

What You'll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
• You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

Ready to Make a Difference?

If this role excites you, we’d love to hear from you! to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Information at a Glance

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39,000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39,360 people, serving customers in more than 100 countries through a global footprint of 95 factories.