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INTRODUCTION

Join the best in the industry at Nextech and embark on a rewarding career journey! For over 30 years, we've built our success on a foundation of Quality, Value, and Integrity, fostering enduring partnerships with thousands of satisfied customers. With over 2,000 team members nationwide, Nextech sets itself apart from other companies by being America’s largest HVAC/R service provider.

As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. Nextech boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining Nextech today!

ROLE AND RESPONSIBILITIES

- Provides the highest level of customer service, technical ability, and quality to our customers
- Installs, maintains, and repairs most standard refrigeration units for commercial customers such as reach-in coolers and freezers, beverage dispensers, walk-in coolers and freezers and rack units
- Diagnoses and repairs electronic, mechanical, and electrical components of the commercial refrigeration systems
- Travels to job sites in assigned service area and works with assigned Dispatcher(s) to ensure schedule is maintained and delays are properly communicated to customers
- Available to work nights and weekends on a rotating basis to address emergency service needs for customer
- Maintains good working order of company vehicle, including cleaning and organizing, and washing vehicle a minimum of once per week
- Maintains proper stock, parts, tools, and safety equipment upon arrival, including make, model, serial number, type of fuel, and pictures as necessary
- Document details of services and parts provided to customers electronically through company-provided cell phone and/or iPad applications
- Diagnoses a variety of service issues, obtains necessary replacement parts, calibrates systems according to manufacturer specifications, and clearly communicates the issue(s) and recommended solutions to the client
- Participates in company-provided training opportunities and adheres to all safety policies and procedures
- Identifies and reports potential opportunities for additional business to management
- Follow all environmental regulations, including the handling and disposal of refrigerants, in accordance with EPA guidelines

Other related duties as assigned

BASIC QUALIFICATIONS

- Excellent verbal and written communication skills, with strong interpersonal abilities
- In-depth knowledge of refrigeration, electrical, and mechanical systems
- Proficient in reading schematics, work plans, and using diagnostic tools, refrigerant recovery equipment, and specialized instruments
- Strong problem-solving skills and attention to detail
- Advanced understanding of air conditioning, heating, and refrigeration principles
- Able to work independently and as part of a team
- Highly dependable and consistent in delivering quality work
- Enthusiastic, with strong integrity, craftsmanship, and a positive attitude
- Basic computer skills for communication and documentation using iPads and/or cell phones
- Willingness to work overtime, weekends, and holidays as required
- Ability to travel to assigned client sites
- Commitment to delivering high levels of customer service consistently