Patient Service Specialist Visa Sponsorship Jobs in Louisiana
Patient service specialist jobs in Louisiana are concentrated in the greater New Orleans metro, Baton Rouge, and Shreveport, where large health systems like Ochsner Health, LCMC Health, and Willis-Knighton Medical Center regularly hire for patient-facing administrative roles. International candidates with healthcare administration backgrounds will find the most sponsorship activity at multi-site hospital networks and academic medical centers.
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Get Access To All JobsINTRODUCTION
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken, and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
ROLE AND RESPONSIBILITIES
This job assists providers by ensuring patients' compliance with prior authorizations support, medications, lab monitoring, adherence to medication therapy, authorizing medication refills, maintaining accurate pharmacy preferences, identifying discrepancies or problems with medication history information, assisting patients with the medication authorization process, and assisting patients with overcoming barriers to accessing medications. Communicates with patients, families, caregivers, healthcare providers/practitioners, and pharmacy personnel to maintain accurate and complete medication history information while documenting the encounters within the electronic health record (EHR). Forwards any problems to a pharmacist, provider, or clinic staff to assist with resolution.
Hybrid schedule: Onsite 2 days a week in the New Orleans area.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education
Required – High School Diploma or equivalent.
WORK EXPERIENCE
Required – 2 years of experience as a pharmacy technician, medical intake, or healthcare employee working with medications.
Preferred – Experience working with insurance to process medication authorizations, working with outpatient clinics and processing medication refill requests, or experience with taking patient medication history.
CERTIFICATIONS
Required - Medication Therapy Management Certification obtained through the Pharmacy Technician Certification Board (PTCB) must be obtained within 6 months of hire.
Preferred - An active national Pharmacy Technician certification through PTCB.
KNOWLEDGE SKILLS AND ABILITIES (KSAs)
- Proficiency in using computers, software, and web-based applications.
- Knowledge of pharmaceutical mathematics.
- Effective verbal and written communication skills and ability to present information clearly and professionally.
- Ability to operate standard pharmacy and office equipment.
- Communication, verbal and written.
JOB DUTIES
- Processes patient on-boarding.
- Coordinates with providers and patients to assess eligibility for financial support.
- Navigates the medication authorization process.
- Obtains and clarifies patients' home/chronic medication.
- Uses the EHR to input patients’ home/chronic medication lists.
- Communicates discrepancies identified via the medication history process with the pharmacist and makes clarifications with the patient and prescribers as needed.
- Collects patients’ prescription benefit information.
- Communicates and directs all questions or inquiries from patients or families that are outside the scope of taking the medication history to the appropriate caregivers or staff.
- Provides high quality customer service to patients, family members, and care team members.
- Documents all appropriate findings into the EHR for ease of collaboration amongst providers, support staff, and other refill clinic staff.
- Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PHYSICAL AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work positions: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
INTRODUCTION
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken, and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
ROLE AND RESPONSIBILITIES
This job assists providers by ensuring patients' compliance with prior authorizations support, medications, lab monitoring, adherence to medication therapy, authorizing medication refills, maintaining accurate pharmacy preferences, identifying discrepancies or problems with medication history information, assisting patients with the medication authorization process, and assisting patients with overcoming barriers to accessing medications. Communicates with patients, families, caregivers, healthcare providers/practitioners, and pharmacy personnel to maintain accurate and complete medication history information while documenting the encounters within the electronic health record (EHR). Forwards any problems to a pharmacist, provider, or clinic staff to assist with resolution.
Hybrid schedule: Onsite 2 days a week in the New Orleans area.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education
Required – High School Diploma or equivalent.
WORK EXPERIENCE
Required – 2 years of experience as a pharmacy technician, medical intake, or healthcare employee working with medications.
Preferred – Experience working with insurance to process medication authorizations, working with outpatient clinics and processing medication refill requests, or experience with taking patient medication history.
CERTIFICATIONS
Required - Medication Therapy Management Certification obtained through the Pharmacy Technician Certification Board (PTCB) must be obtained within 6 months of hire.
Preferred - An active national Pharmacy Technician certification through PTCB.
KNOWLEDGE SKILLS AND ABILITIES (KSAs)
- Proficiency in using computers, software, and web-based applications.
- Knowledge of pharmaceutical mathematics.
- Effective verbal and written communication skills and ability to present information clearly and professionally.
- Ability to operate standard pharmacy and office equipment.
- Communication, verbal and written.
JOB DUTIES
- Processes patient on-boarding.
- Coordinates with providers and patients to assess eligibility for financial support.
- Navigates the medication authorization process.
- Obtains and clarifies patients' home/chronic medication.
- Uses the EHR to input patients’ home/chronic medication lists.
- Communicates discrepancies identified via the medication history process with the pharmacist and makes clarifications with the patient and prescribers as needed.
- Collects patients’ prescription benefit information.
- Communicates and directs all questions or inquiries from patients or families that are outside the scope of taking the medication history to the appropriate caregivers or staff.
- Provides high quality customer service to patients, family members, and care team members.
- Documents all appropriate findings into the EHR for ease of collaboration amongst providers, support staff, and other refill clinic staff.
- Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PHYSICAL AND ENVIRONMENTAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work positions: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
Patient Service Specialist Job Roles in Louisiana
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Search Patient Service Specialist Jobs in LouisianaPatient Service Specialist Jobs in Louisiana: Frequently Asked Questions
Which companies sponsor visas for patient service specialists in Louisiana?
The most active sponsors for patient service specialist roles in Louisiana tend to be large hospital systems and academic medical centers. Ochsner Health, with facilities across the state, LCMC Health in New Orleans, and Willis-Knighton Medical Center in Shreveport have histories of sponsoring international workers in administrative and patient-facing roles. University-affiliated medical centers like LSU Health and Tulane Medical Center also participate in sponsorship, particularly for candidates with specialized healthcare administration credentials.
Which visa types are most common for patient service specialist roles in Louisiana?
The H-1B visa is the most commonly used visa for patient service specialist positions, provided the employer can demonstrate the role qualifies as a specialty occupation requiring at least a bachelor's degree in a specific field such as healthcare administration or a related discipline. Some candidates in affiliated academic settings may also encounter J-1 visa exchange visitor placements. TN visas are available for qualifying Canadian and Mexican nationals whose credentials meet the applicable occupational categories.
How to find patient service specialist visa sponsorship jobs in Louisiana?
Migrate Mate is the most direct way to find patient service specialist visa sponsorship jobs in Louisiana, as its job board filters specifically for roles where employers have indicated sponsorship willingness. This saves significant time compared to screening general job postings manually. Within Louisiana, focusing searches on the New Orleans, Baton Rouge, and Shreveport metro areas yields the most results, as those markets have the highest concentration of health systems actively hiring for patient service roles.
Which cities in Louisiana have the most patient service specialist sponsorship jobs?
New Orleans leads the state for patient service specialist sponsorship activity, driven by the density of hospital systems, academic medical centers, and specialty clinics concentrated in and around the metro. Baton Rouge is the second-largest market, anchored by Baton Rouge General and Ochsner's regional presence. Shreveport is the primary hub in northwest Louisiana, with Willis-Knighton and Ochsner LSU Health Shreveport serving as the dominant employers. Lafayette and Lake Charles offer smaller but active healthcare hiring markets.
Are there state-specific considerations for patient service specialist sponsorship in Louisiana?
Louisiana's healthcare workforce draws heavily from its network of medical schools and nursing programs, including Tulane, LSU Health New Orleans, and LSU Health Shreveport, which creates strong pipelines into patient services roles. Employers sponsoring H-1B workers must pay the prevailing wage as determined by the Department of Labor for the specific metropolitan statistical area, so wage standards differ between New Orleans, Baton Rouge, and Shreveport. Candidates should also confirm their credentials meet any Louisiana-specific licensure or certification requirements before applying.
What is the prevailing wage for sponsored patient service specialist jobs in Louisiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.