Contract Administrator Visa Sponsorship Jobs in Maryland
Contract administrator visa sponsorship jobs in Maryland are concentrated in the Baltimore metro, the Washington D.C. suburbs of Montgomery and Prince George's counties, and the defense corridor around Annapolis. Major federal contractors including Leidos, Northrop Grumman, and Booz Allen Hamilton regularly hire contract administrators and have established H-1B sponsorship histories.
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Get Access To All JobsJOB SUMMARY & SCOPE
Work closely with the Sales Team, Sales Administration Team, and directly with customers to provide detailed hardware service contract (non-government) renewal management and administrative support, resulting in increased customer service, customer satisfaction, and excellent customer experiences.
KEY ACCOUNTABILITIES
- Provide responsive customer service while administrating sales support.
- Be a problem solver. Provide recommendations and options to help solve problems.
- Establish collaborative and positive relationships with our internal team and customers by understanding their needs.
- Demonstrate knowledge of company’s products and services. (Training will be provided.)
- Provide input to develop a system to manage new and existing maintenance contracts.
- Aid in documenting contracts and inclusion of entitlement information for quotes on renewals.
- Assist with communication to customers on serial number contract status.
- Assist with commercial outreach and notification for maintenance contract renewals.
- Monitor manufacturers’ web portals for renewals and new contract information.
- Assist in research and defining appropriate action for specific serial number (internal contract v OEM contract).
- Assist in administration estimate for contract renewals and assist in managing pricing currently in place.
- Review and reconcile contract vs. customer serial number inventory; determine outliers and investigate discrepancies.
- Assist in administration of Managed Services contracts (both internally and with partners).
- Collaborate with accounting team as needed to problem solve and provide required information required to properly account for unearned revenue on maintenance contracts.
- Stay informed on new products from sales and technical staff.
- Respond to Customer Inquiries:
- Repair status (provide tracking # and timeline for delivery).
- RMAs and repair requests.
- Requests for technical support and case number generation.
EDUCATION + EXPERIENCE + KEY TRAITS
- Bachelor’s degree desired but sales/maintenance contract support experience in lieu of degree will be considered.
- Minimum of 3 years’ experience in a customer support environment is preferred.
- Proficient computer skills including Microsoft Office - Outlook, Word and most importantly, Excel.
- Experience in NetSuite, ERMA, OEM repair sites, distributor contract management sites, and WMS software applications preferred.
- High-level of communication skills - ability to communicate effectively via phone and email by utilizing active listening skills.
TYPICAL PERFORMANCE TARGETS
- SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
- COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
- INNOVATION: Step changed delivery in safety, quality, and/or cost
LANGUAGE SKILLS
- Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
- Read and interpret documents, procedure manuals and various correspondence from both internal and external.
- Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.
SUPERVISION
- Role does not involve supervision of direct reports.
DECISION MAKING + REASONING
- Able to take accountability and responsibility for business target delivery and decision making.
Physical Requirements
Activity Amount of Time
None Under 1/3 1/3 to 2/3 Over 2/3
Stand X
Walk X
Sit X
Use hands to finger, handle, or feel X
Reach with hands and arms X
Climb or balance X
Stoop, kneel, crouch, or crawl X
Talk or hear X
Lift Up to 25lbs X
Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.
JOB SUMMARY & SCOPE
Work closely with the Sales Team, Sales Administration Team, and directly with customers to provide detailed hardware service contract (non-government) renewal management and administrative support, resulting in increased customer service, customer satisfaction, and excellent customer experiences.
KEY ACCOUNTABILITIES
- Provide responsive customer service while administrating sales support.
- Be a problem solver. Provide recommendations and options to help solve problems.
- Establish collaborative and positive relationships with our internal team and customers by understanding their needs.
- Demonstrate knowledge of company’s products and services. (Training will be provided.)
- Provide input to develop a system to manage new and existing maintenance contracts.
- Aid in documenting contracts and inclusion of entitlement information for quotes on renewals.
- Assist with communication to customers on serial number contract status.
- Assist with commercial outreach and notification for maintenance contract renewals.
- Monitor manufacturers’ web portals for renewals and new contract information.
- Assist in research and defining appropriate action for specific serial number (internal contract v OEM contract).
- Assist in administration estimate for contract renewals and assist in managing pricing currently in place.
- Review and reconcile contract vs. customer serial number inventory; determine outliers and investigate discrepancies.
- Assist in administration of Managed Services contracts (both internally and with partners).
- Collaborate with accounting team as needed to problem solve and provide required information required to properly account for unearned revenue on maintenance contracts.
- Stay informed on new products from sales and technical staff.
- Respond to Customer Inquiries:
- Repair status (provide tracking # and timeline for delivery).
- RMAs and repair requests.
- Requests for technical support and case number generation.
EDUCATION + EXPERIENCE + KEY TRAITS
- Bachelor’s degree desired but sales/maintenance contract support experience in lieu of degree will be considered.
- Minimum of 3 years’ experience in a customer support environment is preferred.
- Proficient computer skills including Microsoft Office - Outlook, Word and most importantly, Excel.
- Experience in NetSuite, ERMA, OEM repair sites, distributor contract management sites, and WMS software applications preferred.
- High-level of communication skills - ability to communicate effectively via phone and email by utilizing active listening skills.
TYPICAL PERFORMANCE TARGETS
- SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
- COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
- INNOVATION: Step changed delivery in safety, quality, and/or cost
LANGUAGE SKILLS
- Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
- Read and interpret documents, procedure manuals and various correspondence from both internal and external.
- Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.
SUPERVISION
- Role does not involve supervision of direct reports.
DECISION MAKING + REASONING
- Able to take accountability and responsibility for business target delivery and decision making.
Physical Requirements
Activity Amount of Time
None Under 1/3 1/3 to 2/3 Over 2/3
Stand X
Walk X
Sit X
Use hands to finger, handle, or feel X
Reach with hands and arms X
Climb or balance X
Stoop, kneel, crouch, or crawl X
Talk or hear X
Lift Up to 25lbs X
Peak Technologies, Inc. is an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression.
Contract Administrator Job Roles in Maryland
See all 62+ Contract Administrator Jobs in Maryland
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Search Contract Administrator Jobs in MarylandContract Administrator Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for contract administrators in Maryland?
Federal contractors and defense firms are the most consistent sponsors for contract administrator roles in Maryland. Companies including Leidos, Northrop Grumman, Booz Allen Hamilton, SAIC, and Jacobs Engineering have documented H-1B filings for contract administration positions. Large healthcare systems such as Johns Hopkins Health System and University of Maryland Medical System also hire contract administrators and have sponsored work visas.
Which visa types are most common for contract administrator roles in Maryland?
The H-1B is the most common visa for contract administrators in Maryland, provided the role requires a bachelor's degree in a specific field such as business administration, supply chain management, or a related discipline. The L-1B is an option for intracompany transferees with specialized knowledge. TN visas are available to Canadian and Mexican citizens in qualifying business-related occupations, though contract administration eligibility depends on how the role is classified.
Which cities in Maryland have the most contract administrator sponsorship jobs?
Bethesda and Rockville in Montgomery County lead for contract administrator sponsorship activity, driven by the dense concentration of federal agencies and their contractors in that corridor. Baltimore is the second major hub, anchored by defense firms, healthcare institutions, and engineering companies. Hanover and Columbia in Howard County also generate steady hiring, particularly from government IT contractors operating between Baltimore and Washington D.C.
How to find contract administrator visa sponsorship jobs in Maryland?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it more direct than general job searches for international candidates. You can search contract administrator roles scoped to Maryland and see which employers have active sponsorship openings. Given that Maryland's market is heavily tied to federal contracting cycles, filtering by employer type and location within Migrate Mate helps identify roles where sponsorship is an established practice rather than an exception.
Are there state-specific factors that affect visa sponsorship for contract administrators in Maryland?
Maryland's contract administrator market is heavily shaped by federal procurement activity, which means many roles involve security clearance requirements. Clearances are generally not available to non-U.S. citizens or non-permanent residents, so visa-sponsored positions tend to be unclassified roles within larger contracting firms. University of Maryland and Johns Hopkins graduates with relevant business or engineering degrees enter this pipeline regularly, and employers in the state are accustomed to sponsoring candidates from these institutions.
What is the prevailing wage for sponsored contract administrator jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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