Customer Success Director Visa Sponsorship Jobs in Maryland
Maryland's customer success director roles are concentrated around the Baltimore-Washington corridor, with major employers including Leidos, Tenable, CrowdStrike, and a dense cluster of SaaS, cybersecurity, and federal technology contractors. The state's proximity to D.C. federal agencies drives demand for enterprise-facing customer success leadership, making it an active market for international candidates seeking visa sponsorship.
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Get Access To All JobsINTRODUCTION
The Associate Director of Development is a frontline fundraiser responsible for the qualification, cultivation, solicitation, and stewardship of major gift prospects. The Associate Director of Development will identify, engage, and solicit donors at all life stages, including prospect research, development of effective solicitation strategies and stewardship of donors throughout the major giving process. The Associate Director will typically maintain a donor portfolio with a focus on gifts of $50,000 or above. The Associate Director may require frequent travel and meetings on and off campus during regular and non-traditional business hours and is expected to operate with high levels of autonomy.
The Institute for Basic Biomedical Sciences is engaged in a transformative opportunity to develop and implement a vision for a new Life Sciences Building (LSB) that will create a modernized ecosystem for discovery research spanning multiple schools, departments, and divisions across Johns Hopkins University and Medicine. The goals of this project are to:
- Revitalize and develop basic science research facilities
- Create cross-departmental scientific neighborhoods to turbocharge the pace, scope, and impact of research
- Solve the most pressing questions about how biology sustains life and dysfunction gives rise to disease
To secure philanthropic support to harness the full potential of this opportunity, the Associate Director will work with the Executive Director of Development to implement fundraising strategies that support the research and educational needs of the LSB and the basic sciences ecosystem. The Associate Director will identify, cultivate, solicit and steward annual and major gifts, primarily focusing on graduate alumni and former postdocs and unaffiliated prospects. The Associate Director will work with the Executive Director and IBBS faculty, as well as across departments and schools, and will lead fundraising efforts for select programs and initiatives.
Travel is required.
Specific Duties & Responsibilities:
- Identify, cultivate, solicit, and steward a prospect pool for new and existing annual and major gifts.
- Design and implement development strategies to build a portfolio, involving relevant colleagues where necessary.
- Determine annual work plan goals in consultation with departmental/divisional development leadership.
- Track fundraising activity in the CRM.
- Plan and execute solicitation strategies leading to annual and major gifts.
- Prepare proposals, solicitation letters, gift agreements, and other development materials for prospects and donors that articulate Johns Hopkins University’s needs, values, and ambitions.
- Develop and maintain comprehensive understanding of department or division mission, history, teaching, research, and/or clinical programs to effectively communicate funding opportunities. Learn and actively refresh knowledge of school/divisional/departmental collaborative partnerships, priorities, and shared goals.
- Proactively communicate with major prospects and donors about specific ways to give, both current and deferred, to maximize gift and tax benefits.
- Complete in-person and virtual donor visits each fiscal year. Goals for visits and other KPIs will be set by school/division/business unit leadership.
- Develop and participate in implementing annual stewardship plans for donors.
- Develop and maintain strong, trust-based partnerships with colleagues across the institution.
- Work with faculty and institutional leaders to engage them as fundraising partners in identifying, cultivating, and soliciting prospective donors. Staff, train, and successfully guide internal stakeholders through the development process.
- Partner with team members on the planning and executions of development related activities for the department including professorship dedications, lectureships, and other stewardship events.
- Participate and engage in team-wide activities, meetings, events, and knowledge-sharing.
- Represent school/division on committees and at institution-wide programming where appropriate.
- Analyze data at a high level, identify prospects, demonstrate activity, and track progress toward work plan goals.
- Participate in special projects, programs, initiatives as assigned.
- Other duties as assigned.
In addition to the duties described above, the Associate Director of Development will:
- Develop a comprehensive understanding of all trainee programs under the auspices of the IBBS/SOM and work with the Executive Director of Development and faculty leaders in building and implementing a comprehensive development and engagement plan.
- Assist with coordination and staffing of the IBBS Advisory Council, as well as with the identification and recruitment strategy for new members, in partnership with the Executive Director of Development, department directors, and the Director of the IBBS.
- Work with the Executive Director of Development to advance a comprehensive program to identify and qualify new prospects with a focus on graduate alumni, manage a pipeline of new prospects and new prospects, initiate gift strategies, cultivate relationships, and solicit, upgrade and steward prospects through personal and virtual visits and written communication.
- Foster partnerships with other departments in the School of Medicine, other schools and programs involved in the LSB, Foundation Relations, Prospect Management and Research, and Gift Planning to identify joint-interest donor opportunities.
MINIMUM QUALIFICATIONS
- Bachelor's degree.
- Three years of related experience, with one year of professional experience.
- Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
PREFERRED QUALIFICATIONS
- Advanced degree.
- Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook).
LOCATION
Location: Hybrid: On-site 3-4 days a week
COMPENSATION
- Starting Salary Range: Minimum: $62,899.92 - Maximum: $110,100 (targeted salary: $104k-110k; commensurate with experience)
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.
EDUCATION AND EXPERIENCE EQUIVALENCY
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
APPLICANTS COMPLETING STUDIES
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
BACKGROUND CHECKS
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
DIVERSITY AND INCLUSION
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
ACCOMMODATION INFORMATION
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.
VACCINE REQUIREMENTS
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
INTRODUCTION
The Associate Director of Development is a frontline fundraiser responsible for the qualification, cultivation, solicitation, and stewardship of major gift prospects. The Associate Director of Development will identify, engage, and solicit donors at all life stages, including prospect research, development of effective solicitation strategies and stewardship of donors throughout the major giving process. The Associate Director will typically maintain a donor portfolio with a focus on gifts of $50,000 or above. The Associate Director may require frequent travel and meetings on and off campus during regular and non-traditional business hours and is expected to operate with high levels of autonomy.
The Institute for Basic Biomedical Sciences is engaged in a transformative opportunity to develop and implement a vision for a new Life Sciences Building (LSB) that will create a modernized ecosystem for discovery research spanning multiple schools, departments, and divisions across Johns Hopkins University and Medicine. The goals of this project are to:
- Revitalize and develop basic science research facilities
- Create cross-departmental scientific neighborhoods to turbocharge the pace, scope, and impact of research
- Solve the most pressing questions about how biology sustains life and dysfunction gives rise to disease
To secure philanthropic support to harness the full potential of this opportunity, the Associate Director will work with the Executive Director of Development to implement fundraising strategies that support the research and educational needs of the LSB and the basic sciences ecosystem. The Associate Director will identify, cultivate, solicit and steward annual and major gifts, primarily focusing on graduate alumni and former postdocs and unaffiliated prospects. The Associate Director will work with the Executive Director and IBBS faculty, as well as across departments and schools, and will lead fundraising efforts for select programs and initiatives.
Travel is required.
Specific Duties & Responsibilities:
- Identify, cultivate, solicit, and steward a prospect pool for new and existing annual and major gifts.
- Design and implement development strategies to build a portfolio, involving relevant colleagues where necessary.
- Determine annual work plan goals in consultation with departmental/divisional development leadership.
- Track fundraising activity in the CRM.
- Plan and execute solicitation strategies leading to annual and major gifts.
- Prepare proposals, solicitation letters, gift agreements, and other development materials for prospects and donors that articulate Johns Hopkins University’s needs, values, and ambitions.
- Develop and maintain comprehensive understanding of department or division mission, history, teaching, research, and/or clinical programs to effectively communicate funding opportunities. Learn and actively refresh knowledge of school/divisional/departmental collaborative partnerships, priorities, and shared goals.
- Proactively communicate with major prospects and donors about specific ways to give, both current and deferred, to maximize gift and tax benefits.
- Complete in-person and virtual donor visits each fiscal year. Goals for visits and other KPIs will be set by school/division/business unit leadership.
- Develop and participate in implementing annual stewardship plans for donors.
- Develop and maintain strong, trust-based partnerships with colleagues across the institution.
- Work with faculty and institutional leaders to engage them as fundraising partners in identifying, cultivating, and soliciting prospective donors. Staff, train, and successfully guide internal stakeholders through the development process.
- Partner with team members on the planning and executions of development related activities for the department including professorship dedications, lectureships, and other stewardship events.
- Participate and engage in team-wide activities, meetings, events, and knowledge-sharing.
- Represent school/division on committees and at institution-wide programming where appropriate.
- Analyze data at a high level, identify prospects, demonstrate activity, and track progress toward work plan goals.
- Participate in special projects, programs, initiatives as assigned.
- Other duties as assigned.
In addition to the duties described above, the Associate Director of Development will:
- Develop a comprehensive understanding of all trainee programs under the auspices of the IBBS/SOM and work with the Executive Director of Development and faculty leaders in building and implementing a comprehensive development and engagement plan.
- Assist with coordination and staffing of the IBBS Advisory Council, as well as with the identification and recruitment strategy for new members, in partnership with the Executive Director of Development, department directors, and the Director of the IBBS.
- Work with the Executive Director of Development to advance a comprehensive program to identify and qualify new prospects with a focus on graduate alumni, manage a pipeline of new prospects and new prospects, initiate gift strategies, cultivate relationships, and solicit, upgrade and steward prospects through personal and virtual visits and written communication.
- Foster partnerships with other departments in the School of Medicine, other schools and programs involved in the LSB, Foundation Relations, Prospect Management and Research, and Gift Planning to identify joint-interest donor opportunities.
MINIMUM QUALIFICATIONS
- Bachelor's degree.
- Three years of related experience, with one year of professional experience.
- Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.
PREFERRED QUALIFICATIONS
- Advanced degree.
- Proficiency with Microsoft Office (Word, PowerPoint, Excel, Outlook).
LOCATION
Location: Hybrid: On-site 3-4 days a week
COMPENSATION
- Starting Salary Range: Minimum: $62,899.92 - Maximum: $110,100 (targeted salary: $104k-110k; commensurate with experience)
Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.
EDUCATION AND EXPERIENCE EQUIVALENCY
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
APPLICANTS COMPLETING STUDIES
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
BACKGROUND CHECKS
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
DIVERSITY AND INCLUSION
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
ACCOMMODATION INFORMATION
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.
VACCINE REQUIREMENTS
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Customer Success Director Job Roles in Maryland
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Search Customer Success Director Jobs in MarylandCustomer Success Director Jobs in Maryland: Frequently Asked Questions
Which companies sponsor visas for customer success directors in Maryland?
Maryland's strongest sponsors for customer success director roles include cybersecurity and federal tech firms such as Tenable, Leidos, SAIC, and CrowdStrike, along with healthcare IT companies operating out of the Baltimore metro. Larger enterprise SaaS companies with Maryland offices also have established H-1B visa sponsorship histories. Sponsorship willingness is more common at mid-to-large companies with dedicated HR and legal infrastructure than at early-stage startups.
Which visa types are most common for customer success director roles in Maryland?
The H-1B is the most common visa for customer success directors in Maryland, provided the role is structured as a specialty occupation requiring a bachelor's degree or higher in a specific field such as business, marketing, or information systems. L-1A intracompany transferee visas are also relevant for candidates moving from a foreign affiliate into a U.S. managerial role. O-1 visas occasionally apply for candidates with demonstrated extraordinary achievement in the field.
How to find customer success director visa sponsorship jobs in Maryland?
Migrate Mate is the most direct way to find customer success director roles in Maryland where employers are open to visa sponsorship. Rather than filtering through thousands of generic postings, Migrate Mate surfaces positions specifically tagged for sponsorship, saving time for candidates on H-1B, OPT, or other work authorization. Filtering by Maryland and the customer success director role type narrows results to the Baltimore-Washington corridor where hiring is most active.
Which cities in Maryland have the most customer success director sponsorship jobs?
Bethesda, Rockville, and the broader Montgomery County area account for the highest concentration of customer success director openings in Maryland, driven by the density of federal contractors and enterprise technology firms. Baltimore also has a meaningful share, particularly in healthcare IT and fintech. Columbia and Annapolis see smaller but steady demand from mid-market SaaS companies serving government and commercial clients.
Are there state-specific or role-specific factors that affect sponsorship for customer success directors in Maryland?
Maryland's large federal contracting sector creates a nuance worth understanding: some customer success director roles tied to government contracts require security clearances, which are generally not accessible to foreign nationals who aren't permanent residents or citizens. This narrows the pool of sponsoring employers to those serving commercial markets or unclassified federal programs. Candidates from universities like University of Maryland and Johns Hopkins also feed into Maryland's tech hiring pipeline, so competition for sponsored roles can be meaningful.
What is the prevailing wage for sponsored customer success director jobs in Maryland?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.