Customer Success Director Visa Sponsorship Jobs in Minnesota
Minnesota's customer success director roles are concentrated at companies like Wolters Kluwer, Jamf, Calabrio, and Healtheon in the Twin Cities metro, with a growing software and healthtech sector driving demand. Minneapolis and Saint Paul anchor most openings, though Rochester's healthcare technology corridor is expanding. Employers here regularly sponsor H-1B visas for senior customer success leadership positions.
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The University of St. Thomas invites qualified candidates to apply for a Academic Success Coach and Retention Specialist position within the Center for Student Achievement.
The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment. The University is an Equal Employment Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic. This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A successful candidate will possess a commitment to the ideals of this mission.
JOIN OUR COMMUNITY
The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:
- Tuition Remission for employees, spouses, and dependents
- Generous Retirement Contributions to support your future
- Comprehensive Health Coverage including medical, dental, and vision
- Fully Paid Insurance: disability, life, and AD&D
- Paid Parental Leave to support growing families
Salary Range: $54,250 to $60,000
The University of St. Thomas has provided a salary range that represents its good faith estimate of what the University may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.
JOB SUMMARY
The Student Success Coach partners with identified incoming students and students experiencing academic difficulty, such as academic warning, suspension and dismissal, to support their academic success, personal growth, and persistence. Through individualized coaching, proactive outreach, and connections to faculty, staff, and campus resources, the coach helps students develop academic skills, navigate challenges, build resilience and belonging, and connect their education to meaningful goals and future aspirations. Working collaboratively across Academic and Student Affairs, the coach supports retention efforts and develops programming and workshops that strengthen academic skill development, student engagement, and overall student success.
ESSENTIAL FUNCTIONS
Academic Guidance and Support:
- Meet regularly with students experiencing academic difficulty to assess strengths, challenges, goals, and barriers to success.
- Develop and implement individualized academic success plans with clear, measurable goals.
- Provide coaching on academic skill development, including study strategies, time management, note-taking, goal setting, test preparation, and use of campus resources.
Academic Programming:
- Facilitate workshops or seminars on learning strategies, academic resilience, stress management, and related student success topics.
- Collaborate with campus partners to coordinate programming and avoid duplication of services.
Progress Monitoring and Feedback:
- Track student progress toward academic goals and document interventions, outcomes, and follow-up actions.
- Maintain accurate, timely, and confidential records of coaching sessions and student progress using our CRM Salesforce.
- Use student success data and institutional systems to identify trends, evaluate interventions, and inform outreach strategies.
- Provide constructive feedback to help students make informed academic and career-related decisions.
Communication and Campus Collaboration:
- Serve as a liaison among students, faculty, academic advisors, Student Affairs, Academic Affairs, and other campus partners.
- Collaborate with faculty and staff to identify students in need of support and develop coordinated intervention strategies.
- Participate in case management, student success meetings, or care-team processes as appropriate.
- Communicate with professionalism, discretion, and sensitivity to student privacy.
Resource Referral and Student Advocacy:
- Refer students to appropriate campus resources, including tutoring, counseling, financial aid, accessibility services, career services, and other support offices.
- Help students understand and navigate university policies, academic procedures, and student support systems.
- Support students through academic standing processes, including suspension and dismissal appeals, when appropriate.
- Advocate for students’ academic needs while maintaining appropriate professional boundaries and institutional policy compliance.
Retention Projects and Outreach:
- Support retention initiatives, outreach campaigns, and student success projects.
- Participate in marketing, information tables, orientation, recruitment, and campus events to promote academic success services.
- Assist with assessment, reporting, and continuous improvement of academic success initiatives.
- Perform other duties as assigned.
QUALIFICATIONS
Minimum Qualifications:
- Bachelor’s degree
- Three years of experience in an academic setting, preferably in academic advising and/or student affairs/student services
- Certification as an academic success coach or interest in gaining certification.
- Experience working with students from various backgrounds
Preferred Qualifications:
- An earned master’s degree
An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted.
HOW TO APPLY
All interested candidates must apply online at https://www.stthomas.edu/jobs/. Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.
In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.
Official job posting is available at www.stthomas.edu/jobs.
OVERVIEW:
The University of St. Thomas invites qualified candidates to apply for a Academic Success Coach and Retention Specialist position within the Center for Student Achievement.
The University of St. Thomas embraces belonging and equal opportunity for all. Our convictions of dignity, diversity and personal attention call us to embody and champion an inclusive environment. The University is an Equal Employment Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran, or other protected characteristic. This commitment to inclusion and equal opportunity is consistent with our mission: Inspired by Catholic intellectual tradition, the University of St. Thomas educates students to be morally responsible leaders who think critically, act wisely, and work skillfully to advance the common good. A successful candidate will possess a commitment to the ideals of this mission.
JOIN OUR COMMUNITY
The University of St. Thomas offers a competitive and comprehensive benefits program, which includes:
- Tuition Remission for employees, spouses, and dependents
- Generous Retirement Contributions to support your future
- Comprehensive Health Coverage including medical, dental, and vision
- Fully Paid Insurance: disability, life, and AD&D
- Paid Parental Leave to support growing families
Salary Range: $54,250 to $60,000
The University of St. Thomas has provided a salary range that represents its good faith estimate of what the University may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.
JOB SUMMARY
The Student Success Coach partners with identified incoming students and students experiencing academic difficulty, such as academic warning, suspension and dismissal, to support their academic success, personal growth, and persistence. Through individualized coaching, proactive outreach, and connections to faculty, staff, and campus resources, the coach helps students develop academic skills, navigate challenges, build resilience and belonging, and connect their education to meaningful goals and future aspirations. Working collaboratively across Academic and Student Affairs, the coach supports retention efforts and develops programming and workshops that strengthen academic skill development, student engagement, and overall student success.
ESSENTIAL FUNCTIONS
Academic Guidance and Support:
- Meet regularly with students experiencing academic difficulty to assess strengths, challenges, goals, and barriers to success.
- Develop and implement individualized academic success plans with clear, measurable goals.
- Provide coaching on academic skill development, including study strategies, time management, note-taking, goal setting, test preparation, and use of campus resources.
Academic Programming:
- Facilitate workshops or seminars on learning strategies, academic resilience, stress management, and related student success topics.
- Collaborate with campus partners to coordinate programming and avoid duplication of services.
Progress Monitoring and Feedback:
- Track student progress toward academic goals and document interventions, outcomes, and follow-up actions.
- Maintain accurate, timely, and confidential records of coaching sessions and student progress using our CRM Salesforce.
- Use student success data and institutional systems to identify trends, evaluate interventions, and inform outreach strategies.
- Provide constructive feedback to help students make informed academic and career-related decisions.
Communication and Campus Collaboration:
- Serve as a liaison among students, faculty, academic advisors, Student Affairs, Academic Affairs, and other campus partners.
- Collaborate with faculty and staff to identify students in need of support and develop coordinated intervention strategies.
- Participate in case management, student success meetings, or care-team processes as appropriate.
- Communicate with professionalism, discretion, and sensitivity to student privacy.
Resource Referral and Student Advocacy:
- Refer students to appropriate campus resources, including tutoring, counseling, financial aid, accessibility services, career services, and other support offices.
- Help students understand and navigate university policies, academic procedures, and student support systems.
- Support students through academic standing processes, including suspension and dismissal appeals, when appropriate.
- Advocate for students’ academic needs while maintaining appropriate professional boundaries and institutional policy compliance.
Retention Projects and Outreach:
- Support retention initiatives, outreach campaigns, and student success projects.
- Participate in marketing, information tables, orientation, recruitment, and campus events to promote academic success services.
- Assist with assessment, reporting, and continuous improvement of academic success initiatives.
- Perform other duties as assigned.
QUALIFICATIONS
Minimum Qualifications:
- Bachelor’s degree
- Three years of experience in an academic setting, preferably in academic advising and/or student affairs/student services
- Certification as an academic success coach or interest in gaining certification.
- Experience working with students from various backgrounds
Preferred Qualifications:
- An earned master’s degree
An equivalent combination of education and experience from which comparable knowledge and skills have been acquired may be substituted.
HOW TO APPLY
All interested candidates must apply online at https://www.stthomas.edu/jobs/. Follow the instructions to complete an online application which includes creating or updating an applicant profile, uploading a resume, and completing a job specific application.
In light of its commitment to create and maintain a safe learning and working environment, employment with the University of St. Thomas requires consent and successful completion of a background screening.
Official job posting is available at www.stthomas.edu/jobs.
Customer Success Director Job Roles in Minnesota
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Search Customer Success Director Jobs in MinnesotaCustomer Success Director Jobs in Minnesota: Frequently Asked Questions
Which companies in Minnesota sponsor visas for customer success directors?
Minneapolis-based companies with established visa sponsorship programs for senior customer success roles include Wolters Kluwer, Jamf, Calabrio, and Sievert Larsgaard & Short. Larger enterprise software and healthcare technology firms are the most consistent sponsors, as they have HR infrastructure to support H-1B petitions. Startups in the North Loop and Uptown districts occasionally sponsor but less predictably than established mid-market and enterprise companies.
Which visa types are most common for customer success director roles in Minnesota?
The H-1B is the most common visa category for customer success director positions in Minnesota, as the role typically requires a bachelor's degree in business, communications, or a related field, meeting the specialty occupation standard. L-1A visas are also used when candidates transfer from a multinational employer's foreign office into a Minnesota-based managerial role. O-1 visa petitions are less common but pursued by candidates with documented industry distinction.
Which cities in Minnesota have the most customer success director sponsorship jobs?
Minneapolis accounts for the largest share of customer success director openings with visa sponsorship in Minnesota, driven by its concentration of software, fintech, and enterprise SaaS companies. Saint Paul adds additional opportunities, particularly in healthcare IT and professional services. Rochester is a secondary market worth monitoring given Mayo Clinic's expanding technology and digital health divisions, which increasingly hire for senior customer success leadership.
How to find customer success director visa sponsorship jobs in Minnesota?
Migrate Mate filters job listings specifically by visa sponsorship eligibility, making it straightforward to browse customer success director roles posted by Minnesota employers who are open to sponsoring. Rather than sorting through thousands of unfiltered postings, you can narrow results to the Twin Cities and surrounding metro areas, focusing on companies with a documented history of filing H-1B petitions for senior customer success and account management positions.
Are there any Minnesota-specific considerations for customer success directors seeking visa sponsorship?
Minnesota's prevailing wage requirements under Department of Labor guidelines apply to H-1B petitions filed here, meaning employers must pay the wage level set for customer success director roles in the Minneapolis-Saint Paul metropolitan statistical area. The Twin Cities' strong university pipeline from the University of Minnesota produces competitive domestic candidates, so international applicants benefit from highlighting specialized industry expertise, particularly in healthtech, edtech, or enterprise SaaS, where local talent gaps are more pronounced.
What is the prevailing wage for sponsored customer success director jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.