Customer Success Director Visa Sponsorship Jobs in Indiana
Indiana's customer success director roles are concentrated in Indianapolis, with growing demand from tech-adjacent firms, health tech companies like Salesforce-integrated insurers, and SaaS platforms expanding in the Midwest. Employers across the state sponsor H-1B visas for senior CS leadership positions, making Indiana a viable destination for international professionals in customer success.
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Get Access To All JobsINTRODUCTION
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.
Pay Range: $20.00-$21.50
ROLE
Are you known for exceptional operational support in the supply chain environment? Are you passionate about coordinating efficient, reliable transportation with various carriers? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.
WHAT ARE YOU GOING TO DO?
-
Develop critical relationships with internal or external customers, assist with account management such as maintaining customer profiles, details and service needs. Address complex or escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs.
-
Manage document accuracy; requires complex knowledge of customers, carriers, and procedures. Oversee services that require special or expedited handing. Track orders and shipments and assist with tracing as needed; usually more complex, domestic and may involve international operations.
-
Process operational data in software systems and applications, identify missing or potential operational or service concerns, and resolve with the appropriate groups. Utilize databases, logs, and other sources to locate and verify information; information is usually complex.
-
Run, analyze and summarize operational reports and details; present information to co-workers or supervisors as needed.
-
Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically complex in nature.
-
Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items.
-
Create and process invoices, review for operational accuracy, work with customers on questions and payment; assist others as needed.
BASIC QUALIFICATIONS
Education and Experience: High School graduate or GED; Associates Degree or equivalent combination of work experience, preferred. Two years of specialized logistics or related operations support experience.
Skills:
- Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
- Utilizes databases and systems to review and verify logistics and transportation information.
- Ability to prepare operational reports, queries, and service information, as well as quotes and service details.
- Ability to track and trace basic shipments or product, typically domestic and more complex.
Characteristics:
- Capable of working with providers, carriers and services in a transportation/logistics environment.
- Able to identify operational delays and communicate and work to resolve potential concerns or delays.
- Operates in a fast pace and changing environment and in both a team and individual contributor environment.
- Capable of communicating with co-workers to provide and receive direction.
PREFERRED QUALIFICATIONS
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
LOCATION
Location: Clayton, IN
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
INTRODUCTION
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.
Pay Range: $20.00-$21.50
ROLE
Are you known for exceptional operational support in the supply chain environment? Are you passionate about coordinating efficient, reliable transportation with various carriers? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.
WHAT ARE YOU GOING TO DO?
-
Develop critical relationships with internal or external customers, assist with account management such as maintaining customer profiles, details and service needs. Address complex or escalated internal or external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs.
-
Manage document accuracy; requires complex knowledge of customers, carriers, and procedures. Oversee services that require special or expedited handing. Track orders and shipments and assist with tracing as needed; usually more complex, domestic and may involve international operations.
-
Process operational data in software systems and applications, identify missing or potential operational or service concerns, and resolve with the appropriate groups. Utilize databases, logs, and other sources to locate and verify information; information is usually complex.
-
Run, analyze and summarize operational reports and details; present information to co-workers or supervisors as needed.
-
Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically complex in nature.
-
Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items.
-
Create and process invoices, review for operational accuracy, work with customers on questions and payment; assist others as needed.
BASIC QUALIFICATIONS
Education and Experience: High School graduate or GED; Associates Degree or equivalent combination of work experience, preferred. Two years of specialized logistics or related operations support experience.
Skills:
- Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
- Utilizes databases and systems to review and verify logistics and transportation information.
- Ability to prepare operational reports, queries, and service information, as well as quotes and service details.
- Ability to track and trace basic shipments or product, typically domestic and more complex.
Characteristics:
- Capable of working with providers, carriers and services in a transportation/logistics environment.
- Able to identify operational delays and communicate and work to resolve potential concerns or delays.
- Operates in a fast pace and changing environment and in both a team and individual contributor environment.
- Capable of communicating with co-workers to provide and receive direction.
PREFERRED QUALIFICATIONS
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.
LOCATION
Location: Clayton, IN
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Customer Success Director Job Roles in Indiana
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Search Customer Success Director Jobs in IndianaCustomer Success Director Jobs in Indiana: Frequently Asked Questions
Which companies in Indiana sponsor visas for customer success directors?
Indianapolis-based employers are the most active sponsors for customer success director roles in Indiana. Companies in health tech, fintech, and enterprise SaaS, including firms like Salesforce partners, ExactTarget alumni ventures, and insurance technology providers, have filed H-1B petitions for senior customer success positions. Larger technology employers with Indiana offices, such as Genesys and Cummins digital divisions, have also sponsored director-level roles.
Which visa types are most common for customer success director roles in Indiana?
The H-1B is the most common visa category for customer success director roles in Indiana, as the position typically requires a bachelor's degree in business, communications, or a related field, satisfying the specialty occupation requirement. L-1A intraviewer visas apply when candidates transfer from a foreign parent or affiliate company into a managerial role. O-1 visas are rarely used for this role type unless the candidate has documented extraordinary achievement.
Which cities in Indiana have the most customer success director sponsorship jobs?
Indianapolis accounts for the large majority of customer success director visa sponsorship activity in Indiana, given its concentration of technology companies, insurance industry headquarters, and corporate regional offices. Bloomington has a smaller but active tech employer base connected to Indiana University's business and informatics programs. Fort Wayne and South Bend see occasional openings at manufacturing software and logistics technology firms operating in those markets.
How to find customer success director visa sponsorship jobs in Indiana?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify customer success director openings in Indiana where employers have indicated willingness to sponsor. Rather than sorting through unfiltered postings, you can search Migrate Mate for Indiana-based roles in this category and see which companies are actively hiring international candidates for CS director positions.
Are there state-specific considerations for customer success director sponsorship jobs in Indiana?
Indiana does not impose state-level visa sponsorship requirements beyond federal H-1B obligations, but employers must file a Labor Condition Application with the Department of Labor confirming the offered wage meets the prevailing wage for the Indianapolis or relevant metropolitan area. Indiana's relatively lower cost of living compared to coastal tech hubs can influence prevailing wage determinations. The state's growing health tech and logistics software sectors create consistent demand for customer-facing leadership with technical backgrounds.
What is the prevailing wage for sponsored customer success director jobs in Indiana?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.