Customer Success Director Visa Sponsorship Jobs in New York
New York's customer success director roles are concentrated in Manhattan's tech and finance corridors, with major employers like Salesforce, Datadog, MongoDB, and Bloomberg operating large customer success organizations. The city's density of SaaS, fintech, and media companies creates consistent demand for senior CS leadership, and many of these employers have established H-1B sponsorship programs for qualified international candidates.
See All Customer Success Director JobsOverview
Showing 5 of 373+ Customer Success Director Jobs in New York with Visa Sponsorship jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 373+ Customer Success Director Jobs in New York with Visa Sponsorship
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Director Jobs in New York with Visa Sponsorship.
Get Access To All JobsINTRODUCTION
Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
ROLE AND RESPONSIBILITIES
The Customer Success Director – Healthcare will own and execute CLEAR's healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem.
What you'll do:
- Own and drive CLEAR's customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR's identity solution
- Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence
- Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner
- Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences
- Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization
MEASUREMENT OF SUCCESS
How you'll measure success:
- Performance against renewals, contract expansion, and revenue growth across healthcare partners
- Product adoption, utilization, and successful rollout of new healthcare use cases
- Partner satisfaction, retention, and executive-level engagement
- Operational excellence across implementations, including on-time delivery and scalability
BASIC QUALIFICATIONS
What you're great at:
- 8+ years of experience in customer success, partnerships, consulting, or related roles, with significant experience in healthcare
- Proven track record of building and leading high-performing teams while driving measurable customer and revenue outcomes
- Deep understanding of the healthcare ecosystem, including health systems, payers, and/or digital health organizations
- Strong executive presence with the ability to influence and build trust with senior stakeholders internally and externally
- Strategic thinker with the ability to translate complex problems into actionable plans and scalable solutions
- Exceptional communicator with high EQ, attention to detail, and a consultative, solutions-oriented mindset
- Experience leading complex, cross-functional initiatives in fast-paced, high-growth environments
- Willingness to travel as needed to support customer relationships
COMPENSATION
How You'll be Rewarded:
At CLEAR, we help YOU move forward - because when you're at your best, we're at our best. You'll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $150,000-190,000, depending on levels of skills and experience.
The base salary range represents the low and high end of CLEAR's salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR's total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.
CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.
LI-Onsite
INTRODUCTION
Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.
ROLE AND RESPONSIBILITIES
The Customer Success Director – Healthcare will own and execute CLEAR's healthcare customer success strategy, driving long-term value, adoption, and expansion across our partner ecosystem.
What you'll do:
- Own and drive CLEAR's customer success strategy across healthcare partners, ensuring strong adoption, retention, and expansion of CLEAR's identity solution
- Build, develop, and lead a high-performing Customer Success function, setting clear goals, coaching team members, and driving a culture of accountability and excellence
- Establish and deepen executive-level relationships across healthcare organizations, positioning CLEAR as a trusted, strategic partner
- Partner cross-functionally with Business Development, Product, Technology, and Operations to shape and deliver scalable, high-impact customer experiences
- Lead end-to-end lifecycle management across complex healthcare implementations, from solution design and contracting through execution and ongoing optimization
MEASUREMENT OF SUCCESS
How you'll measure success:
- Performance against renewals, contract expansion, and revenue growth across healthcare partners
- Product adoption, utilization, and successful rollout of new healthcare use cases
- Partner satisfaction, retention, and executive-level engagement
- Operational excellence across implementations, including on-time delivery and scalability
BASIC QUALIFICATIONS
What you're great at:
- 8+ years of experience in customer success, partnerships, consulting, or related roles, with significant experience in healthcare
- Proven track record of building and leading high-performing teams while driving measurable customer and revenue outcomes
- Deep understanding of the healthcare ecosystem, including health systems, payers, and/or digital health organizations
- Strong executive presence with the ability to influence and build trust with senior stakeholders internally and externally
- Strategic thinker with the ability to translate complex problems into actionable plans and scalable solutions
- Exceptional communicator with high EQ, attention to detail, and a consultative, solutions-oriented mindset
- Experience leading complex, cross-functional initiatives in fast-paced, high-growth environments
- Willingness to travel as needed to support customer relationships
COMPENSATION
How You'll be Rewarded:
At CLEAR, we help YOU move forward - because when you're at your best, we're at our best. You'll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.
We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $150,000-190,000, depending on levels of skills and experience.
The base salary range represents the low and high end of CLEAR's salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR's total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.
CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.
We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.
LI-Onsite
Customer Success Director Job Roles in New York
See all 373+ Customer Success Director Jobs in New York
Sign up for free to filter by visa type, set job alerts, and find employers with verified sponsorship history.
Search Customer Success Director Jobs in New YorkCustomer Success Director Jobs in New York: Frequently Asked Questions
Which companies sponsor visas for customer success directors in New York?
New York-based companies with established visa sponsorship track records for customer success director roles include Salesforce, Datadog, MongoDB, Twilio, and Sprinklr, all of which have filed H-1B petitions for senior customer success and account management positions. Large financial technology firms and enterprise SaaS companies headquartered in Manhattan tend to have the HR infrastructure and legal resources to support sponsorship at the director level.
Which visa types are most common for customer success director roles in New York?
The H-1B is the most common visa for customer success directors in New York, as the role typically requires a bachelor's degree in business, communications, or a related field and qualifies as a specialty occupation. Candidates already holding L-1A visas through intracompany transfers are another significant group, particularly those moving into New York offices from multinational companies. O-1A is an option for candidates with demonstrable extraordinary achievement in customer success leadership.
How to find customer success director visa sponsorship jobs in New York?
Migrate Mate filters job listings specifically for visa sponsorship eligibility, making it straightforward to search for customer success director roles in New York without sifting through positions that won't support international candidates. The platform aggregates openings from companies with active sponsorship histories, which is particularly useful in a market like New York where many postings omit sponsorship information entirely. Filtering by role and state gives you a focused, relevant shortlist.
Which cities in New York have the most customer success director sponsorship jobs?
Manhattan accounts for the large majority of customer success director sponsorship opportunities in New York State, driven by the concentration of SaaS, fintech, adtech, and media companies in Midtown and the Flatiron District. Brooklyn's growing tech scene, particularly in DUMBO, produces a smaller but meaningful number of openings. Outside New York City, Albany and Buffalo have limited opportunities at this seniority level, making the metro area the practical focus for most candidates.
Are there any New York-specific considerations for customer success directors seeking visa sponsorship?
New York employers sponsoring H-1B workers for customer success director roles must comply with Department of Labor prevailing wage requirements, which reflect the city's high cost of living and tend to be set at elevated levels compared to other states. New York's active tech hiring community and proximity to major enterprise clients also means employers expect candidates at the director level to demonstrate measurable retention and expansion metrics, which strengthens both the job offer and the specialty occupation case for the visa petition.
What is the prevailing wage for sponsored customer success director jobs in New York?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which customer success director employers are hiring and sponsoring visas in New York right now.
Search Customer Success Director Jobs in New York