Customer Success Director Visa Sponsorship Jobs in Ohio
Ohio's customer success director roles are concentrated in Columbus, Cleveland, and Cincinnati, where companies like Salesforce, Oracle, and NCR Voyix maintain significant operations. Enterprise software, fintech, and healthcare technology employers in the state actively hire senior customer success talent and have established visa sponsorship infrastructure for qualified international candidates.
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Location:
Columbus, OH
Category:
Product Management
Employment Type:
Full time
Job Ref:
R2625466-174
AD Product Development - ED07AE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Associate Director of Product Development will be a key member of the Countrywide Auto Product team within Personal Insurance. This person is responsible for converting complex insurance data, market trends, and competitive insights into clear and actionable narratives that inform and influence strategic decisions. This role combines deep expertise in insurance products, industry knowledge, and advanced analytical skills to interpret large datasets from multiple sources. The ideal candidate will excel at analyzing & synthesizing technical information into executive-level storytelling & delivering impactful, data-driven visuals to facilitate conversation around results, strategies, and go forward actions.
Responsibilities:
- Aggregate, analyze, and leverage vast complex datasets from multiple sources (internal performance data, market trends, third-party reports, competitor offerings, regulatory changes, etc.) to identify profitability and growth opportunities, customer behavior patterns, and emerging risks.
- Create recommendations or actions to mitigate adverse results from the above mentioned analyses.
- Synthesis and translate the above complex data and recommendations into clear, concise strategic executive summaries via different methods of storytelling for leadership with varying levels of technical expertise to influence decision-making.
- Ensures ongoing consultation and collaboration with internal business partners to keep the customer at the center of everything.
- Develop compelling, visually engaging presentations and reports tailored for senior executives, cross-functional teams, and other stakeholders.
- Serve as a subject matter expert on personal lines insurance products, while using advanced analytics and visualization tools to create dashboards and graphics that highlight key insights.
- Partner with actuarial, underwriting, marketing, and operations teams to drive strategic decision to enhance growth of the business.
- Lead cross functional teams with significant partnership include State Product Management, Agency and Direct Distribution Channel and Marketing, Claims, Legal, Compliance, Operations including Billing Ops, IT, DS and Strategy.
Qualifications:
- A strong understanding of Personal Lines insurance products, coverages, and distribution channels including Direct and Agency.
- Demonstrated ability to synthesize various data to produce recommendations and actions.
- Strong presentation, storytelling, and executive communication skills. Ability to create concise but powerful content and visuals to influence a range of audiences.
- Demonstrated experience challenging the status quo and broadly influencing key stakeholders to drive change and innovation.
- Strong Excel skills required. Knowledge of SQL, SAS and Snowflake beneficial.
- Ability to independently lead cross functional teams.
- Demonstrated usage of Microsoft Office products, including Excel and PowerPoint.
- Operate under the mindset of The Hartford’s Behaviors: Deliver Outcomes, operate as a Team Player, Build Strong Partnerships and Strive for Excellence.
- 7+ years of prior relevant work experience, P&C insurance experience preferred.
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations will have the expectation of working in an office three days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
- $107,600 - $161,400
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Job Details
Location:
Columbus, OH
Category:
Product Management
Employment Type:
Full time
Job Ref:
R2625466-174
AD Product Development - ED07AE
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Associate Director of Product Development will be a key member of the Countrywide Auto Product team within Personal Insurance. This person is responsible for converting complex insurance data, market trends, and competitive insights into clear and actionable narratives that inform and influence strategic decisions. This role combines deep expertise in insurance products, industry knowledge, and advanced analytical skills to interpret large datasets from multiple sources. The ideal candidate will excel at analyzing & synthesizing technical information into executive-level storytelling & delivering impactful, data-driven visuals to facilitate conversation around results, strategies, and go forward actions.
Responsibilities:
- Aggregate, analyze, and leverage vast complex datasets from multiple sources (internal performance data, market trends, third-party reports, competitor offerings, regulatory changes, etc.) to identify profitability and growth opportunities, customer behavior patterns, and emerging risks.
- Create recommendations or actions to mitigate adverse results from the above mentioned analyses.
- Synthesis and translate the above complex data and recommendations into clear, concise strategic executive summaries via different methods of storytelling for leadership with varying levels of technical expertise to influence decision-making.
- Ensures ongoing consultation and collaboration with internal business partners to keep the customer at the center of everything.
- Develop compelling, visually engaging presentations and reports tailored for senior executives, cross-functional teams, and other stakeholders.
- Serve as a subject matter expert on personal lines insurance products, while using advanced analytics and visualization tools to create dashboards and graphics that highlight key insights.
- Partner with actuarial, underwriting, marketing, and operations teams to drive strategic decision to enhance growth of the business.
- Lead cross functional teams with significant partnership include State Product Management, Agency and Direct Distribution Channel and Marketing, Claims, Legal, Compliance, Operations including Billing Ops, IT, DS and Strategy.
Qualifications:
- A strong understanding of Personal Lines insurance products, coverages, and distribution channels including Direct and Agency.
- Demonstrated ability to synthesize various data to produce recommendations and actions.
- Strong presentation, storytelling, and executive communication skills. Ability to create concise but powerful content and visuals to influence a range of audiences.
- Demonstrated experience challenging the status quo and broadly influencing key stakeholders to drive change and innovation.
- Strong Excel skills required. Knowledge of SQL, SAS and Snowflake beneficial.
- Ability to independently lead cross functional teams.
- Demonstrated usage of Microsoft Office products, including Excel and PowerPoint.
- Operate under the mindset of The Hartford’s Behaviors: Deliver Outcomes, operate as a Team Player, Build Strong Partnerships and Strive for Excellence.
- 7+ years of prior relevant work experience, P&C insurance experience preferred.
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations will have the expectation of working in an office three days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
- $107,600 - $161,400
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Customer Success Director Job Roles in Ohio
See all 51+ Customer Success Director Jobs in Ohio
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Search Customer Success Director Jobs in OhioCustomer Success Director Jobs in Ohio: Frequently Asked Questions
Which companies in Ohio sponsor visas for customer success directors?
Enterprise technology and SaaS companies with Ohio operations are the most active sponsors for customer success director roles. Oracle's Columbus presence, NCR Voyix's operations, and healthcare IT firms like Change Healthcare and Veeva Systems have sponsored senior customer success hires. Large financial services companies in Cincinnati, including Fifth Third Bank and Western Southern, also sponsor experienced customer success leaders when the role meets specialty occupation requirements.
Which visa types are most common for customer success director roles in Ohio?
The H-1B visa is the most common visa for customer success directors in Ohio, as the role typically requires a bachelor's degree or higher in business, management, or a related field. Australian citizens may qualify for the E-3 visa, which has no lottery and a separate annual allocation. Canadians and Mexicans in this role may be eligible for TN visa status under the USMCA professional categories, depending on their specific educational background.
Which Ohio cities have the most customer success director visa sponsorship jobs?
Columbus is the strongest market, anchored by a dense cluster of SaaS, fintech, and healthcare technology companies. Cleveland's growing enterprise software and professional services sector generates regular demand at the director level. Cincinnati is notable for its consumer goods and financial services companies, several of which have built out customer success functions in recent years. Dublin and Westerville suburbs of Columbus also host significant tech employer campuses.
How to find customer success director visa sponsorship jobs in Ohio?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer success director roles in Ohio without sorting through positions that won't consider international candidates. Because director-level roles are less frequently posted and often filled through networks, checking Migrate Mate regularly and setting up alerts for Ohio customer success director openings gives you earlier visibility into positions where sponsorship is already confirmed by the employer.
Are there any Ohio-specific considerations for customer success directors seeking visa sponsorship?
Ohio's prevailing wage requirements apply to H-1B petitions, and employers must certify that the offered compensation meets Department of Labor standards for the Columbus, Cleveland, or Cincinnati metro area where the role is based. Ohio State University and Case Western Reserve University produce business and technology graduates who create local competition, but international candidates with enterprise SaaS or healthcare IT experience often bring specializations that Ohio employers specifically seek at the director level.
What is the prevailing wage for sponsored customer success director jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.