Customer Success Director Visa Sponsorship Jobs in Ohio
Ohio's customer success director roles are concentrated in Columbus, Cleveland, and Cincinnati, where companies like Salesforce, Oracle, and NCR Voyix maintain significant operations. Enterprise software, fintech, and healthcare technology employers in the state actively hire senior customer success talent and have established visa sponsorship infrastructure for qualified international candidates.
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Get Access To All JobsINTRODUCTION
The Coordinator of Athletics Academic Success and Compliance serves a dual role within the Athletics Department, providing support to the Department’s compliance, revenue sharing, and NCAA reporting operations while also providing academic support to the Department’s NCAA Division I student-athletes. Reporting to the Deputy Athletics Director for Compliance & Deputy Title IX Coordinator, this position supports critical academics and compliance functions that touch all areas of the Athletics Department.
MINIMUM QUALIFICATIONS
- Master’s degree by date of employment.
- At least one year’s experience in NCAA Division I compliance (graduate assistantships are acceptable experience) or two years’ experience in academic support and the processing of financial aid records at institutions of higher education.
PREFERRED QUALIFICATIONS
- At least one year’s experience in NCAA Division I academic advising.
- Familiarity with Wright State University academic policies and programs.
ESSENTIAL FUNCTIONS AND PERCENT OF TIME:
Compliance Assistant — 40%
- Serve as the assistant to the Athletics chief compliance officer in matters related to NCAA compliance, including tracking of student-athlete participation, roster declarations, playing and practice seasons, travel and recruiting authorizations, etc.
- Process national letters of intent, grants-in-aid offers, scholarship renewals and non-renewals, and other student-athlete financial aid documentation.
- Collect, collate, & report student-athlete health insurance documentation.
- Assist with the preparation of waivers or appeals of NCAA regulations or processes.
- Participate in the development and review of Athletics compliance policies and procedures. Assist in monitoring and assessing the effectiveness of Athletics compliance practices. Participate in investigations of possible NCAA rules violations and the reporting of violations to the NCAA as necessary.
- Participate in departmental, conference, and NCAA rules interpretations, and provide rules interpretations to coaches and staff as needed. Provide compliance education to student-athletes, coaches, athletics administrators, and staff.
NCAA Academic Advising — 25%
- Provide proactive advising for assigned teams on matters related to NCAA initial, continuing, and transfer eligibility.
- Make assessments of academic preparedness and performance for student-athletes on assigned teams, and communicate recommendations to Athletics academic personnel, administrators, and coaches. Conduct academic interventions as needed, ensuring all academic support is compliant with Wright State, Horizon League, and NCAA policies and procedures.
- Direct student-athletes for assigned teams to campus resources, including Academic Advisors, Academic Success Centers, Disability Services, and other campus support services.
Revenue Sharing — 15%
- Maintain records in Teamworks GM and the College Athlete Payment System (CAPS) necessary to initiate, process, and track student-athlete revenue sharing agreements, including uploading executed revenue sharing agreements and scheduling and initiating revenue sharing payments, ensuring that all revenue sharing processes comply with Wright State, NCAA, Horizon League, College Sports Commission (CSC), and state and federal regulations.
- Assist student-athletes with the creation of Teamworks accounts necessary to facilitate revenue sharing payments.
- Serve as the Athletics liaison to Teamworks, ensuring that department revenue sharing procedures remain current with the technology and reflect best practices as compared against industry standards. Conduct trainings of Athletics personnel in the use of Teamworks Compliance and Recruiting, GM, Wallet, and other applications as required.
Eligibility Certification — 10%
- Collect, collate, and report data necessary for initial, continuing, and transfer eligibility of current and prospective student-athletes for assigned teams. Utilize Wright State, NCAA, and third-party software systems to document student-athletes’ progress-toward-degree for purposes of eligibility certification.
- Conduct eligibility certifications with Admissions and Enrollment Management and/or the Office of the Registrar, ensuring that all documentation and certifications comply with Wright State, Horizon League, and NCAA standards, policies, and procedures.
- When appropriate, assist with the submission of eligibility waiver requests to the NCAA on behalf of the Athletics Department, ensuring all requests comply with NCAA waiver directives.
NCAA Reporting — 5%
- Utilize NCAA software systems to collect, collate, and report data required for NCAA annual reporting, including Academic Progress Rate (APR) and Graduation Outcomes reports.
Title IX Monitoring & Reporting — 5%
- Assist with the monitoring and reporting of Title IX compliance, including student-athlete participation rates, scholarship compliance, and other athletics benefits.
INTRODUCTION
The Coordinator of Athletics Academic Success and Compliance serves a dual role within the Athletics Department, providing support to the Department’s compliance, revenue sharing, and NCAA reporting operations while also providing academic support to the Department’s NCAA Division I student-athletes. Reporting to the Deputy Athletics Director for Compliance & Deputy Title IX Coordinator, this position supports critical academics and compliance functions that touch all areas of the Athletics Department.
MINIMUM QUALIFICATIONS
- Master’s degree by date of employment.
- At least one year’s experience in NCAA Division I compliance (graduate assistantships are acceptable experience) or two years’ experience in academic support and the processing of financial aid records at institutions of higher education.
PREFERRED QUALIFICATIONS
- At least one year’s experience in NCAA Division I academic advising.
- Familiarity with Wright State University academic policies and programs.
ESSENTIAL FUNCTIONS AND PERCENT OF TIME:
Compliance Assistant — 40%
- Serve as the assistant to the Athletics chief compliance officer in matters related to NCAA compliance, including tracking of student-athlete participation, roster declarations, playing and practice seasons, travel and recruiting authorizations, etc.
- Process national letters of intent, grants-in-aid offers, scholarship renewals and non-renewals, and other student-athlete financial aid documentation.
- Collect, collate, & report student-athlete health insurance documentation.
- Assist with the preparation of waivers or appeals of NCAA regulations or processes.
- Participate in the development and review of Athletics compliance policies and procedures. Assist in monitoring and assessing the effectiveness of Athletics compliance practices. Participate in investigations of possible NCAA rules violations and the reporting of violations to the NCAA as necessary.
- Participate in departmental, conference, and NCAA rules interpretations, and provide rules interpretations to coaches and staff as needed. Provide compliance education to student-athletes, coaches, athletics administrators, and staff.
NCAA Academic Advising — 25%
- Provide proactive advising for assigned teams on matters related to NCAA initial, continuing, and transfer eligibility.
- Make assessments of academic preparedness and performance for student-athletes on assigned teams, and communicate recommendations to Athletics academic personnel, administrators, and coaches. Conduct academic interventions as needed, ensuring all academic support is compliant with Wright State, Horizon League, and NCAA policies and procedures.
- Direct student-athletes for assigned teams to campus resources, including Academic Advisors, Academic Success Centers, Disability Services, and other campus support services.
Revenue Sharing — 15%
- Maintain records in Teamworks GM and the College Athlete Payment System (CAPS) necessary to initiate, process, and track student-athlete revenue sharing agreements, including uploading executed revenue sharing agreements and scheduling and initiating revenue sharing payments, ensuring that all revenue sharing processes comply with Wright State, NCAA, Horizon League, College Sports Commission (CSC), and state and federal regulations.
- Assist student-athletes with the creation of Teamworks accounts necessary to facilitate revenue sharing payments.
- Serve as the Athletics liaison to Teamworks, ensuring that department revenue sharing procedures remain current with the technology and reflect best practices as compared against industry standards. Conduct trainings of Athletics personnel in the use of Teamworks Compliance and Recruiting, GM, Wallet, and other applications as required.
Eligibility Certification — 10%
- Collect, collate, and report data necessary for initial, continuing, and transfer eligibility of current and prospective student-athletes for assigned teams. Utilize Wright State, NCAA, and third-party software systems to document student-athletes’ progress-toward-degree for purposes of eligibility certification.
- Conduct eligibility certifications with Admissions and Enrollment Management and/or the Office of the Registrar, ensuring that all documentation and certifications comply with Wright State, Horizon League, and NCAA standards, policies, and procedures.
- When appropriate, assist with the submission of eligibility waiver requests to the NCAA on behalf of the Athletics Department, ensuring all requests comply with NCAA waiver directives.
NCAA Reporting — 5%
- Utilize NCAA software systems to collect, collate, and report data required for NCAA annual reporting, including Academic Progress Rate (APR) and Graduation Outcomes reports.
Title IX Monitoring & Reporting — 5%
- Assist with the monitoring and reporting of Title IX compliance, including student-athlete participation rates, scholarship compliance, and other athletics benefits.
Customer Success Director Job Roles in Ohio
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Search Customer Success Director Jobs in OhioCustomer Success Director Jobs in Ohio: Frequently Asked Questions
Which companies in Ohio sponsor visas for customer success directors?
Enterprise technology and SaaS companies with Ohio operations are the most active sponsors for customer success director roles. Oracle's Columbus presence, NCR Voyix's operations, and healthcare IT firms like Change Healthcare and Veeva Systems have sponsored senior customer success hires. Large financial services companies in Cincinnati, including Fifth Third Bank and Western Southern, also sponsor experienced customer success leaders when the role meets specialty occupation requirements.
Which visa types are most common for customer success director roles in Ohio?
The H-1B visa is the most common visa for customer success directors in Ohio, as the role typically requires a bachelor's degree or higher in business, management, or a related field. Australian citizens may qualify for the E-3 visa, which has no lottery and a separate annual allocation. Canadians and Mexicans in this role may be eligible for TN visa status under the USMCA professional categories, depending on their specific educational background.
Which Ohio cities have the most customer success director visa sponsorship jobs?
Columbus is the strongest market, anchored by a dense cluster of SaaS, fintech, and healthcare technology companies. Cleveland's growing enterprise software and professional services sector generates regular demand at the director level. Cincinnati is notable for its consumer goods and financial services companies, several of which have built out customer success functions in recent years. Dublin and Westerville suburbs of Columbus also host significant tech employer campuses.
How to find customer success director visa sponsorship jobs in Ohio?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search customer success director roles in Ohio without sorting through positions that won't consider international candidates. Because director-level roles are less frequently posted and often filled through networks, checking Migrate Mate regularly and setting up alerts for Ohio customer success director openings gives you earlier visibility into positions where sponsorship is already confirmed by the employer.
Are there any Ohio-specific considerations for customer success directors seeking visa sponsorship?
Ohio's prevailing wage requirements apply to H-1B petitions, and employers must certify that the offered compensation meets Department of Labor standards for the Columbus, Cleveland, or Cincinnati metro area where the role is based. Ohio State University and Case Western Reserve University produce business and technology graduates who create local competition, but international candidates with enterprise SaaS or healthcare IT experience often bring specializations that Ohio employers specifically seek at the director level.
What is the prevailing wage for sponsored customer success director jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.