Customer Success Director Visa Sponsorship Jobs in Utah
Customer success director roles in Utah are concentrated in the Salt Lake City tech corridor, where companies like Qualtrics, Adobe, and Domo actively hire senior go-to-market talent. Utah's fast-growing SaaS sector creates consistent demand for experienced customer success leaders, and several of these employers have established visa sponsorship programs for qualified international candidates.
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Get Access To All JobsThe Student Success & Operations Coordinator, Part-Time MBA Programs, plays a key role in delivering an exceptional experience for students in the University of Utah’s Professional MBA (PMBA) and Online MBA (OMBA) programs. This position combines student onboarding, advising, program operations, event coordination, and academic support to ensure a seamless, high-quality experience from admission through graduation.
The coordinator serves as a trusted resource for students by facilitating onboarding, supporting student success, coordinating classroom logistics, executing student engagement initiatives, and providing operational support for the programs. This position requires extensive collaboration with students, faculty, alumni, vendors, and university partners to deliver an outstanding educational experience.
The ideal candidate is highly organized, service-oriented, and thrives in a fast-paced environment where priorities shift frequently. Beyond day-to-day coordination, this individual continuously evaluates workflows, identifies opportunities to improve efficiency, and leverages technology, data, and emerging tools—including AI—to streamline processes, enhance communication, and improve the student experience. The successful candidate is curious, adaptable, and motivated to challenge traditional ways of working while maintaining exceptional attention to detail.
This position is considered essential and requires regular on-campus, in-person attendance.
Responsibilities
Student Success, Advising, and Onboarding
- Serve as a primary point of contact for admitted and current students throughout their graduate program experience.
- Coordinate onboarding activities that help newly admitted students successfully transition into the PMBA and OMBA programs.
- Build meaningful relationships with students through a proactive, student-centered advising approach.
- Conduct in-person and virtual advising appointments for an assigned student caseload.
- Maintain accurate student records and advising documentation.
- Connect students with university resources that promote academic, personal, and professional success.
- Utilize systems such as Salesforce, Slack, and other university technologies to communicate proactively, monitor student engagement, and support student success.
Student Engagement and Events
- Plan, coordinate, and execute orientations, networking events, residencies, graduation activities, student engagement programs, and other initiatives that foster community and enhance the student experience.
- Collaborate with faculty, alumni, employers, and campus partners to create meaningful experiences that support student engagement and success.
- Support recruitment, onboarding, retention, and alumni engagement efforts through high-quality programming and events.
- Coordinate event logistics, communications, vendors, catering, and on-site execution.
- Maintain accurate event records and participation data within Salesforce and other university systems.
- Assist with budget tracking, purchasing, and event planning as assigned.
- Assess program effectiveness and recommend enhancements to continually improve the student experience.
Academic Operations and Faculty Support
- Coordinate classroom logistics and operational support for PMBA and OMBA courses, residencies, and special program activities.
- Support faculty before and during class sessions by coordinating classroom needs, technology, instructional materials, catering, and student communications.
- Utilize Canvas and other instructional technologies to support course delivery.
- Assist with academic scheduling, program calendars, classroom reservations, and operational planning.
- Help ensure a professional, organized, and welcoming classroom experience for students and faculty.
Operations and Continuous Improvement
- Maintain accurate records, reports, and operational documentation across university systems.
- Analyze data, operational metrics, and student feedback to inform decisions and improve program effectiveness.
- Identify opportunities to improve workflows, simplify administrative processes, and enhance operational efficiency.
- Leverage technology, automation, AI tools, and other emerging solutions to improve productivity, communication, and service delivery.
- Recommend and implement process improvements that elevate the student and faculty experience while supporting operational excellence.
- Contribute to a culture of innovation, continuous improvement, and exceptional customer service.
- Perform other duties as assigned in support of the Professional MBA and Online MBA programs.
Minimum Qualifications
Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).
Demonstrated human relations and effective communication skills.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
- Strong customer service, interpersonal, and relationship-building skills.
- Excellent organizational and project management abilities with exceptional attention to detail.
- Ability to manage multiple priorities while producing high-quality work with speed and accuracy.
- Demonstrated problem-solving skills and sound judgment in a fast-paced environment.
- Strong written, verbal, and presentation communication skills.
- Ability to work independently while collaborating effectively across teams.
- Experience working with graduate students, adult learners, or in higher education is preferred.
- Experience using CRM platforms such as Salesforce and learning management systems such as Canvas.
- Strong computer proficiency, including Microsoft Office Suite and other technology platforms.
- Experience utilizing technology, automation, AI tools, or process improvement methodologies to increase efficiency and improve outcomes.
- Analytical mindset with the ability to use data to identify trends, make informed decisions, and improve processes.
- Collaborative, adaptable, and committed to continuous learning, innovation, and operational excellence.
- Ability to work occasional evenings and weekends as needed.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
-
- Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter
Open Date 07/29/2026
Requisition Number PRN45754B
Job Title Graduate Student Coord I
Working Title Student Success & Operations Coordinator, Part-Time MBA Programs
Career Progression Track D
Track Level
FLSA Code Professional
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
- Monday through Friday, on-site at the University of Utah.
- Occasional evenings and weekends are required to support classes, networking events, residencies, orientations, graduation, recruitment events, and other program activities.
- This position is considered an essential campus role and requires regular, in-person attendance. It is not eligible for hybrid or remote work.
VP Area Academic Affairs
Department 00033 - Executive Education
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 50,000 to 56,000
Close Date 08/14/2026
Priority Review Date (Note - Posting may close at any time)
The Student Success & Operations Coordinator, Part-Time MBA Programs, plays a key role in delivering an exceptional experience for students in the University of Utah’s Professional MBA (PMBA) and Online MBA (OMBA) programs. This position combines student onboarding, advising, program operations, event coordination, and academic support to ensure a seamless, high-quality experience from admission through graduation.
The coordinator serves as a trusted resource for students by facilitating onboarding, supporting student success, coordinating classroom logistics, executing student engagement initiatives, and providing operational support for the programs. This position requires extensive collaboration with students, faculty, alumni, vendors, and university partners to deliver an outstanding educational experience.
The ideal candidate is highly organized, service-oriented, and thrives in a fast-paced environment where priorities shift frequently. Beyond day-to-day coordination, this individual continuously evaluates workflows, identifies opportunities to improve efficiency, and leverages technology, data, and emerging tools—including AI—to streamline processes, enhance communication, and improve the student experience. The successful candidate is curious, adaptable, and motivated to challenge traditional ways of working while maintaining exceptional attention to detail.
This position is considered essential and requires regular on-campus, in-person attendance.
Responsibilities
Student Success, Advising, and Onboarding
- Serve as a primary point of contact for admitted and current students throughout their graduate program experience.
- Coordinate onboarding activities that help newly admitted students successfully transition into the PMBA and OMBA programs.
- Build meaningful relationships with students through a proactive, student-centered advising approach.
- Conduct in-person and virtual advising appointments for an assigned student caseload.
- Maintain accurate student records and advising documentation.
- Connect students with university resources that promote academic, personal, and professional success.
- Utilize systems such as Salesforce, Slack, and other university technologies to communicate proactively, monitor student engagement, and support student success.
Student Engagement and Events
- Plan, coordinate, and execute orientations, networking events, residencies, graduation activities, student engagement programs, and other initiatives that foster community and enhance the student experience.
- Collaborate with faculty, alumni, employers, and campus partners to create meaningful experiences that support student engagement and success.
- Support recruitment, onboarding, retention, and alumni engagement efforts through high-quality programming and events.
- Coordinate event logistics, communications, vendors, catering, and on-site execution.
- Maintain accurate event records and participation data within Salesforce and other university systems.
- Assist with budget tracking, purchasing, and event planning as assigned.
- Assess program effectiveness and recommend enhancements to continually improve the student experience.
Academic Operations and Faculty Support
- Coordinate classroom logistics and operational support for PMBA and OMBA courses, residencies, and special program activities.
- Support faculty before and during class sessions by coordinating classroom needs, technology, instructional materials, catering, and student communications.
- Utilize Canvas and other instructional technologies to support course delivery.
- Assist with academic scheduling, program calendars, classroom reservations, and operational planning.
- Help ensure a professional, organized, and welcoming classroom experience for students and faculty.
Operations and Continuous Improvement
- Maintain accurate records, reports, and operational documentation across university systems.
- Analyze data, operational metrics, and student feedback to inform decisions and improve program effectiveness.
- Identify opportunities to improve workflows, simplify administrative processes, and enhance operational efficiency.
- Leverage technology, automation, AI tools, and other emerging solutions to improve productivity, communication, and service delivery.
- Recommend and implement process improvements that elevate the student and faculty experience while supporting operational excellence.
- Contribute to a culture of innovation, continuous improvement, and exceptional customer service.
- Perform other duties as assigned in support of the Professional MBA and Online MBA programs.
Minimum Qualifications
Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).
Demonstrated human relations and effective communication skills.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
- Strong customer service, interpersonal, and relationship-building skills.
- Excellent organizational and project management abilities with exceptional attention to detail.
- Ability to manage multiple priorities while producing high-quality work with speed and accuracy.
- Demonstrated problem-solving skills and sound judgment in a fast-paced environment.
- Strong written, verbal, and presentation communication skills.
- Ability to work independently while collaborating effectively across teams.
- Experience working with graduate students, adult learners, or in higher education is preferred.
- Experience using CRM platforms such as Salesforce and learning management systems such as Canvas.
- Strong computer proficiency, including Microsoft Office Suite and other technology platforms.
- Experience utilizing technology, automation, AI tools, or process improvement methodologies to increase efficiency and improve outcomes.
- Analytical mindset with the ability to use data to identify trends, make informed decisions, and improve processes.
- Collaborative, adaptable, and committed to continuous learning, innovation, and operational excellence.
- Ability to work occasional evenings and weekends as needed.
Type Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.
Online reports may be submitted at https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
-
- Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter
Open Date 07/29/2026
Requisition Number PRN45754B
Job Title Graduate Student Coord I
Working Title Student Success & Operations Coordinator, Part-Time MBA Programs
Career Progression Track D
Track Level
FLSA Code Professional
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
- Monday through Friday, on-site at the University of Utah.
- Occasional evenings and weekends are required to support classes, networking events, residencies, orientations, graduation, recruitment events, and other program activities.
- This position is considered an essential campus role and requires regular, in-person attendance. It is not eligible for hybrid or remote work.
VP Area Academic Affairs
Department 00033 - Executive Education
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range 50,000 to 56,000
Close Date 08/14/2026
Priority Review Date (Note - Posting may close at any time)
Customer Success Director Job Roles in Utah
See all 82+ Customer Success Director Jobs in Utah
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Search Customer Success Director Jobs in UtahCustomer Success Director Jobs in Utah: Frequently Asked Questions
Which companies in Utah sponsor visas for customer success directors?
Utah's SaaS and enterprise software companies are the most active sponsors for customer success director roles. Qualtrics, Adobe, Domo, and Podium have sponsored senior go-to-market positions in the past. Larger enterprise tech firms with established HR and legal infrastructure are generally better positioned to manage H-1B visa sponsorship than early-stage startups, which may lack the resources for the process.
Which visa types are most common for customer success director roles in Utah?
The H-1B visa is the most common pathway for customer success directors in Utah. The role typically qualifies as a specialty occupation requiring a bachelor's degree or higher in business, communications, or a related field. Candidates with Canadian or Mexican citizenship may also be eligible for the TN visa under the business analyst or management consultant categories, depending on how the employer defines the role.
Which cities in Utah have the most customer success director sponsorship jobs?
Salt Lake City and its surrounding tech corridor, often called Silicon Slopes, accounts for the large majority of customer success director openings in Utah. Lehi, Draper, and Provo are particularly active, hosting headquarters and major offices for companies like Qualtrics, Adobe, and Podium. Smaller markets like Ogden and St. George have limited senior-level customer success hiring activity.
How to find customer success director visa sponsorship jobs in Utah?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to identify customer success director openings in Utah where employers are open to sponsoring. Rather than sorting through general job boards and guessing at sponsorship willingness, Migrate Mate surfaces roles where sponsorship is explicitly part of the hiring process, saving significant time for international candidates targeting Utah's tech sector.
Are there state-specific considerations for customer success director roles in Utah?
Utah's Silicon Slopes ecosystem has produced a deep talent pipeline through the University of Utah and Brigham Young University, which means competition for senior customer success roles can be high. Employers sponsoring at the director level must meet Department of Labor prevailing wage requirements for the Salt Lake City metropolitan area. Directors with enterprise SaaS experience in sectors like experience management, analytics, or cloud software tend to align well with Utah's dominant employer base.
What is the prevailing wage for sponsored customer success director jobs in Utah?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.