Insurance Collector Visa Sponsorship Jobs in Massachusetts
Massachusetts is a major hub for insurance and financial services, with firms like Liberty Mutual, Hanover Insurance, and MassMutual headquartered in Boston and Worcester. Insurance collector roles supporting these organizations have attracted visa sponsorship candidates, particularly in the Greater Boston area where the concentration of regional carriers and specialty insurers is highest.
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Summary
The Regional Collections Associate will be responsible for managing all collection activities associated with a portfolio of accounts assigned regionally. The Regional Collections Associate will maintain communications with all customers within that portfolio and is responsible for maximizing financial results through lowering Ryder's DRO (Days Revenue Outstanding), lowering the percentage of the portfolio over 30 days delinquent, and minimizing Ryder's bad debt expense. The Regional Collections Specialist will analyze and monitor the assigned portfolio and protect Ryder's financial interests through the decision to cease providing services, forbidding rental services, terminating fueling services, legally defaulting delinquent customers and assertive terms enforcement. The Regional Collections Associate will work closely with Ryder Operations Leadership, Rental Leadership, and the Sales Team to coordinate actions, identify and appropriately assign customer billing disputes, and participate in Conference Calls and meetings with Ryder Senior leadership.
Essential Functions
- Contacts customers to solicit payment from customers, negotiate cessation of services, obtain information on customer deductions and billing issues, remediate customer payment terms, and determine contract defaults.
- Uses information gathered from customer to analyze disputes and deductions to facilitate resolution of amounts due to Ryder due to wrong rates, days, miles, subs, damages, fees, insurance, licensing, taxes, purchase orders, repair orders, fee mark-up, special instructions etc. As appropriate, identify root cause and work to close loop with upstream partners.
- Provide Ryder's Finance organization, Operations leadership, Sales leadership, and Rental leadership regular updates on receivables through the use of conference calls, direct contact, bad debt expense forecasting, dispute information in order to manage the negative impact to the organization of bad receivables.
- Participates in projects, committees or focus groups related to enhancements in Collections, Accounts Receivable, Customer Service, and Billing.
Additional Responsibilities
- Develop documentation and user manuals as directed.
- Work with customers and all levels of operational/sales management to mitigate losses, improve receivables metrics (DRO/Bad Debt/dollars past due) and save customer relationships.
- Analyze all available financial/credit/operational data to effectively plan and execute collections strategies.
- Performs other duties as assigned.
Skills and Abilities
- Ability to work independently and as a member of a team
- Demonstrates problem solving skills
- Strong verbal and written communication skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Possesses strong technical aptitude
- Requires full use and application of relevant principles, theories, concepts and techniques
- Functional/Technical skills
- Demonstrates a high commitment to quality
- Must have decision quality, approachability, composure and creativity
- Ability to build strong customer relationships
- Highly thorough and dependable
- Detailed oriented with excellent follow-up practices
- Demonstrated knowledge of commercial collections process intermediate required
- MS Office Suite intermediate required
Qualifications
- H.S. diploma/GED required
- Associate's degree preferred in business, accounting, financial or related field
- Bachelor's degree preferred in business, accounting, financial or related field
- One (1) year or more in commercial collections required
- Two (2) years or more in accounting/financial with the H.S. Diploma required
- 0 to One (1) year in accounting/financial with the Associate's/Bachelor's degree required
- Demonstrated knowledge of commercial collections process intermediate required
- MS Office Suite intermediate required
Job Category: Credit & Collections
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range: 55,000.00
Maximum Pay Range: 55,000.00
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Description
Summary
The Regional Collections Associate will be responsible for managing all collection activities associated with a portfolio of accounts assigned regionally. The Regional Collections Associate will maintain communications with all customers within that portfolio and is responsible for maximizing financial results through lowering Ryder's DRO (Days Revenue Outstanding), lowering the percentage of the portfolio over 30 days delinquent, and minimizing Ryder's bad debt expense. The Regional Collections Specialist will analyze and monitor the assigned portfolio and protect Ryder's financial interests through the decision to cease providing services, forbidding rental services, terminating fueling services, legally defaulting delinquent customers and assertive terms enforcement. The Regional Collections Associate will work closely with Ryder Operations Leadership, Rental Leadership, and the Sales Team to coordinate actions, identify and appropriately assign customer billing disputes, and participate in Conference Calls and meetings with Ryder Senior leadership.
Essential Functions
- Contacts customers to solicit payment from customers, negotiate cessation of services, obtain information on customer deductions and billing issues, remediate customer payment terms, and determine contract defaults.
- Uses information gathered from customer to analyze disputes and deductions to facilitate resolution of amounts due to Ryder due to wrong rates, days, miles, subs, damages, fees, insurance, licensing, taxes, purchase orders, repair orders, fee mark-up, special instructions etc. As appropriate, identify root cause and work to close loop with upstream partners.
- Provide Ryder's Finance organization, Operations leadership, Sales leadership, and Rental leadership regular updates on receivables through the use of conference calls, direct contact, bad debt expense forecasting, dispute information in order to manage the negative impact to the organization of bad receivables.
- Participates in projects, committees or focus groups related to enhancements in Collections, Accounts Receivable, Customer Service, and Billing.
Additional Responsibilities
- Develop documentation and user manuals as directed.
- Work with customers and all levels of operational/sales management to mitigate losses, improve receivables metrics (DRO/Bad Debt/dollars past due) and save customer relationships.
- Analyze all available financial/credit/operational data to effectively plan and execute collections strategies.
- Performs other duties as assigned.
Skills and Abilities
- Ability to work independently and as a member of a team
- Demonstrates problem solving skills
- Strong verbal and written communication skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Possesses strong technical aptitude
- Requires full use and application of relevant principles, theories, concepts and techniques
- Functional/Technical skills
- Demonstrates a high commitment to quality
- Must have decision quality, approachability, composure and creativity
- Ability to build strong customer relationships
- Highly thorough and dependable
- Detailed oriented with excellent follow-up practices
- Demonstrated knowledge of commercial collections process intermediate required
- MS Office Suite intermediate required
Qualifications
- H.S. diploma/GED required
- Associate's degree preferred in business, accounting, financial or related field
- Bachelor's degree preferred in business, accounting, financial or related field
- One (1) year or more in commercial collections required
- Two (2) years or more in accounting/financial with the H.S. Diploma required
- 0 to One (1) year in accounting/financial with the Associate's/Bachelor's degree required
- Demonstrated knowledge of commercial collections process intermediate required
- MS Office Suite intermediate required
Job Category: Credit & Collections
Our Culture & Commitment
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range: 55,000.00
Maximum Pay Range: 55,000.00
Benefits Information
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Insurance Collector Job Roles in Massachusetts
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Search Insurance Collector Jobs in MassachusettsInsurance Collector Jobs in Massachusetts: Frequently Asked Questions
Which companies sponsor visas for insurance collectors in Massachusetts?
Liberty Mutual, Hanover Insurance Group, and MassMutual are among the largest Massachusetts-based insurers with established HR infrastructure for visa sponsorship. Regional carriers and third-party collection agencies operating in Boston and Worcester have also filed Labor Condition Applications for collections-related roles. Sponsorship activity tends to concentrate at mid-to-large firms with dedicated immigration compliance teams rather than smaller independent agencies.
Which visa types are most common for insurance collector roles in Massachusetts?
The H-1B visa is the most frequently used visa for insurance collector positions when the role requires a bachelor's degree in a relevant field such as finance, business administration, or accounting. Some employers also consider the TN visa for Canadian and Mexican nationals in qualifying professional categories. Whether a specific insurance collector role qualifies as a specialty occupation depends on the employer's job requirements and the educational background of the candidate.
How to find insurance collector visa sponsorship jobs in Massachusetts?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to search for insurance collector roles in Massachusetts without sorting through positions that won't support work authorization. You can narrow results by location, including Boston, Worcester, and Springfield, to identify which Massachusetts employers are actively hiring sponsored candidates for collections and receivables roles.
Which cities in Massachusetts have the most insurance collector sponsorship jobs?
Boston and its surrounding metro area account for the largest share of insurance industry employment in Massachusetts, given the concentration of corporate headquarters and regional offices there. Worcester is notable as the home base of Hanover Insurance Group. Springfield has a presence through MassMutual's headquarters. Candidates are most likely to find sponsorship-eligible openings in these three cities, with Boston offering the greatest overall volume.
Are there any state-specific considerations for insurance collector roles in Massachusetts?
Massachusetts enforces strict consumer protection and debt collection regulations under state law, which means employers often look for candidates with specific compliance awareness alongside collections experience. The state's concentration of insurance headquarters also means prevailing wage determinations for H-1B filings are benchmarked against a competitive local market. Candidates with relevant degrees and experience in regulated financial environments tend to be better positioned when employers assess whether a role qualifies for sponsorship.
What is the prevailing wage for sponsored insurance collector jobs in Massachusetts?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.