Operations Director Visa Sponsorship Jobs in Minnesota
Operations director roles in Minnesota span manufacturing, healthcare, and logistics, with major employers like 3M, UnitedHealth Group, Target, and Cargill regularly hiring senior operations leaders. The Twin Cities metro drives most sponsorship activity, though Rochester and Duluth also offer opportunities. International candidates bring global supply chain and process improvement expertise that Minnesota's diverse industrial base values.
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Get Access To All JobsINTRODUCTION
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is actively seeking a highly motivated, results-oriented, and deeply experienced Senior Director of Operations to lead the global Operations team. Reporting directly to the Head of Technical Programs & Operations, this pivotal leadership role includes responsibility for developing and executing our global operations strategy as well as comprehensive oversight of all critical operational pillars. The scope includes all aspects of customer and merchant servicing, fraud operations, vendor management, strategic workforce management, robust training programs, rigorous quality assurance, continuous process improvement, knowledge management systems, and operations risk governance across all operational activities. The function is composed of 10 focus areas with nearly 200 Affirmers and a vendor network with more than 4,000 agents. The Senior Director of Operations is accountable for adherence to established service level agreements (SLAs) and continuously optimizing operational outcomes to deliver exceptional customer experiences. Concurrently, this role demands a keen eye for maximizing growth opportunities and diligently managing operational costs to ensure efficiency and profitability. On a day-to-day basis, this leader must ensure accurate monitoring of Affirm’s operations and drive rapid remediation when performance deviates from expectations set by the team. This leader is responsible for developing the strategic roadmap for the team’s scope of responsibility, setting expectations for the servicing of our products, and working with cross-functional partners to incorporate those expectations into our overall business strategy and deliver company-wide results. To optimize impact, they must utilize their proven experience in successfully leading and scaling teams within a dynamic, fast-paced, and cross-functional operational environment. Our ideal candidate is an analytical, hands-on, steeped in the details, collaborative, business-minded, culture-building leader who is able to quickly synthesize technical solutions to complex, multivariate global business opportunities, and who brings key experiences to the role as we build and operate a cohesive suite of honest consumer products that improve financial lives. Exceptional collaboration skills are paramount, as this role requires extensive cross-functional partnership with Product, Engineering, Analytics, Finance, Legal, and Compliance teams. To run this business, a successful candidate must genuinely care about the details and most importantly, about the outcomes. In our fast-paced environment, there is always new information to consider and incorporate in our plans. We need an agile and adaptable leader willing to re-evaluate prior decisions as new information becomes available. This is something we do continuously and with an ever-increasing frequency at Affirm. Working in a fast-paced environment with the quick feedback loop rewards knowing the details and being on top of your area of responsibility, but really what ties it all together is being motivated and using your skills to get things done. If you would like to learn more about Affirm’s cultural DNA we recommend our CEO’s reflections on building a meritocracy.
ROLE AND RESPONSIBILITIES
Define strategic roadmap, set expectations for the servicing of our products, and incorporate into business strategy and organization-wide Objectives and Key Results.
Enable accurate performance monitoring of Affirm’s operations with appropriate alerting and rapid remediation when performance deviates from organizational goals.
Drive business growth by enabling tools and services that allow for more effective and efficient servicing of consumers and merchants.
Provide oversight and continuously optimize operational outcomes to deliver exceptional customer experiences.
A successful leader will be highly collaborative and partner with many cross-functional stakeholders including:
- Engineering & Analytics in the development, deployment, and operation of our products, services, and tooling.
- Product, Finance, & Analytics to directly influence product strategy and roadmaps, reinforce an analytical and data-driven culture, and drive development of our company-wide OKRs and budget as part of Affirm’s planning process.
- Legal & Compliance to identify and implement strategic changes that generate efficiencies and drive better customer and merchant experiences while ensuring the teams adhere to regulatory and compliance requirements.
Develop a high-performing team by defining talent needs, building a diverse team and retaining top talent by creating an environment where the team is empowered and trusted to make decisions, encouraged to try new things and supported in working together to solve problems.
* Systematically handle all aspects of servicing and fraud operations for consumers and merchants.
BASIC QUALIFICATIONS
At least 15+ years of customer and merchant servicing, fraud operations, and strategic workforce management experience, preferably at B2B2C companies in a complex operational environment.
Experienced in engaging with executives, board members, and regulators.
Demonstrated ability to be able to consistently develop a comprehensive strategy.
Led a team of 100+ operational individuals with proven experience scaling and building teams.
Morally aligned with our vision and mission.
Extremely data-oriented and analytical.
Strategic and dynamic mindset to drive strategy.
Results driven, forward-thinking mindset with ability to problem-solve complex issues.
Thrives in a fast-paced and innovative environment.
Experience in high-growth, technology-driven companies, with financial services or regulated industries preferred.
COMPENSATION
- Pay Grade - U
- Equity Grade - 15
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience, and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $285,000 - 355,000
USA base pay range (all other U.S. states) per year: $253,000 - 323,000
LOCATION
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
BENEFITS
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents.
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge.
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount.
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
INTRODUCTION
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is actively seeking a highly motivated, results-oriented, and deeply experienced Senior Director of Operations to lead the global Operations team. Reporting directly to the Head of Technical Programs & Operations, this pivotal leadership role includes responsibility for developing and executing our global operations strategy as well as comprehensive oversight of all critical operational pillars. The scope includes all aspects of customer and merchant servicing, fraud operations, vendor management, strategic workforce management, robust training programs, rigorous quality assurance, continuous process improvement, knowledge management systems, and operations risk governance across all operational activities. The function is composed of 10 focus areas with nearly 200 Affirmers and a vendor network with more than 4,000 agents. The Senior Director of Operations is accountable for adherence to established service level agreements (SLAs) and continuously optimizing operational outcomes to deliver exceptional customer experiences. Concurrently, this role demands a keen eye for maximizing growth opportunities and diligently managing operational costs to ensure efficiency and profitability. On a day-to-day basis, this leader must ensure accurate monitoring of Affirm’s operations and drive rapid remediation when performance deviates from expectations set by the team. This leader is responsible for developing the strategic roadmap for the team’s scope of responsibility, setting expectations for the servicing of our products, and working with cross-functional partners to incorporate those expectations into our overall business strategy and deliver company-wide results. To optimize impact, they must utilize their proven experience in successfully leading and scaling teams within a dynamic, fast-paced, and cross-functional operational environment. Our ideal candidate is an analytical, hands-on, steeped in the details, collaborative, business-minded, culture-building leader who is able to quickly synthesize technical solutions to complex, multivariate global business opportunities, and who brings key experiences to the role as we build and operate a cohesive suite of honest consumer products that improve financial lives. Exceptional collaboration skills are paramount, as this role requires extensive cross-functional partnership with Product, Engineering, Analytics, Finance, Legal, and Compliance teams. To run this business, a successful candidate must genuinely care about the details and most importantly, about the outcomes. In our fast-paced environment, there is always new information to consider and incorporate in our plans. We need an agile and adaptable leader willing to re-evaluate prior decisions as new information becomes available. This is something we do continuously and with an ever-increasing frequency at Affirm. Working in a fast-paced environment with the quick feedback loop rewards knowing the details and being on top of your area of responsibility, but really what ties it all together is being motivated and using your skills to get things done. If you would like to learn more about Affirm’s cultural DNA we recommend our CEO’s reflections on building a meritocracy.
ROLE AND RESPONSIBILITIES
Define strategic roadmap, set expectations for the servicing of our products, and incorporate into business strategy and organization-wide Objectives and Key Results.
Enable accurate performance monitoring of Affirm’s operations with appropriate alerting and rapid remediation when performance deviates from organizational goals.
Drive business growth by enabling tools and services that allow for more effective and efficient servicing of consumers and merchants.
Provide oversight and continuously optimize operational outcomes to deliver exceptional customer experiences.
A successful leader will be highly collaborative and partner with many cross-functional stakeholders including:
- Engineering & Analytics in the development, deployment, and operation of our products, services, and tooling.
- Product, Finance, & Analytics to directly influence product strategy and roadmaps, reinforce an analytical and data-driven culture, and drive development of our company-wide OKRs and budget as part of Affirm’s planning process.
- Legal & Compliance to identify and implement strategic changes that generate efficiencies and drive better customer and merchant experiences while ensuring the teams adhere to regulatory and compliance requirements.
Develop a high-performing team by defining talent needs, building a diverse team and retaining top talent by creating an environment where the team is empowered and trusted to make decisions, encouraged to try new things and supported in working together to solve problems.
* Systematically handle all aspects of servicing and fraud operations for consumers and merchants.
BASIC QUALIFICATIONS
At least 15+ years of customer and merchant servicing, fraud operations, and strategic workforce management experience, preferably at B2B2C companies in a complex operational environment.
Experienced in engaging with executives, board members, and regulators.
Demonstrated ability to be able to consistently develop a comprehensive strategy.
Led a team of 100+ operational individuals with proven experience scaling and building teams.
Morally aligned with our vision and mission.
Extremely data-oriented and analytical.
Strategic and dynamic mindset to drive strategy.
Results driven, forward-thinking mindset with ability to problem-solve complex issues.
Thrives in a fast-paced and innovative environment.
Experience in high-growth, technology-driven companies, with financial services or regulated industries preferred.
COMPENSATION
- Pay Grade - U
- Equity Grade - 15
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience, and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $285,000 - 355,000
USA base pay range (all other U.S. states) per year: $253,000 - 323,000
LOCATION
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
BENEFITS
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents.
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge.
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount.
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Operations Director Job Roles in Minnesota
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Search Operations Director Jobs in MinnesotaOperations Director Jobs in Minnesota: Frequently Asked Questions
Which companies in Minnesota sponsor visas for operations directors?
Minnesota's largest employers, including 3M, Cargill, UnitedHealth Group, Target, Best Buy, and General Mills, have established records of sponsoring work visas for senior operations roles. Mayo Clinic and Fairview Health Services also sponsor in healthcare operations. Mid-sized manufacturers and logistics firms in the Twin Cities metro hire internationally as well, particularly when candidates bring specialized supply chain or lean operations credentials.
Which visa types are most common for operations director roles in Minnesota?
The H-1B is the most common visa for operations directors, as the role typically requires a bachelor's degree or higher in business, engineering, or a related field, meeting the specialty occupation standard. The L-1A is another path for candidates transferring into a Minnesota office from a foreign parent, subsidiary, or affiliate in a managerial capacity. EB-1C immigrant visa petitions are also used by multinationals sponsoring experienced operations leaders for permanent residence.
Which cities in Minnesota have the most operations director sponsorship jobs?
The Minneapolis-Saint Paul metro area accounts for the large majority of operations director sponsorship activity in Minnesota, driven by corporate headquarters and major regional offices concentrated there. Rochester is a secondary market, primarily in healthcare operations tied to Mayo Clinic's large presence. Duluth sees demand in manufacturing and port logistics. Smaller industrial hubs like Saint Cloud and Mankato have occasional openings but at lower volumes.
How to find operations director visa sponsorship jobs in Minnesota?
Migrate Mate filters job listings specifically by visa sponsorship availability, so you can search operations director roles in Minnesota without sifting through positions that won't support international candidates. The platform indexes roles from employers with demonstrated sponsorship histories. Searching by city, such as Minneapolis or Rochester, helps narrow results to the markets with the most active senior operations hiring across healthcare, manufacturing, and corporate services.
Are there any Minnesota-specific considerations for operations director visa sponsorship?
Minnesota's operations director market is shaped by its concentration of Fortune 500 headquarters, which tend to have in-house immigration counsel and structured sponsorship programs. Healthcare operations roles often require familiarity with U.S. regulatory compliance, which can affect how employers frame job requirements. The University of Minnesota and Twin Cities MBA programs also produce candidates employers compare against, so international applicants generally benefit from highlighting global operations experience that local candidates may not have.
What is the prevailing wage for sponsored operations director jobs in Minnesota?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
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