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Job Title: Business Support Data Analyst

Location: Springfield, Missouri

Department: Client Financial Services and Benefit Advocacy Services

Employment Type: Full-time

Job Summary:

Join our compassionate, collaborative team and make a measurable difference by improving patient financial experiences and operational performance. Five reasons to apply: meaningful impact on revenue cycle outcomes; opportunities to solve complex problems using data; collaboration with cross-functional leaders; professional growth through analytics tools and certifications; and a supportive culture that values innovation and high-quality work. We're looking for a curious, detail-oriented analyst with strong technical skills, excellent communication, and a customer-service mindset.

This role prepares and maintains complex revenue cycle reports that inform accounts receivable (AR) management and drive improvement initiatives. You will design, develop, and maintain analytic reports combining electronic health record (EHR) and third-party payer data, troubleshoot complex issues, and partner with stakeholders to integrate insights into workflows and AR strategy.

This position offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

• Design, develop, and maintain actionable revenue cycle reports by combining EHR and third-party payer data.
• Create queries and dashboards (SQL, Excel, Tableau/Crystal or similar) to mine data and organize insights for AR teams.
• Serve as a super user for revenue cycle reporting tools; provide input and participate in system upgrades and enhancements.
• Lead improvement initiatives identified through reporting; recommend and track focus areas to optimize AR performance.
• Troubleshoot complex data and reporting issues; develop solutions, audit reports, and recommendations.
• Track KPIs and quality control metrics; monitor trends and report anomalies.
• Collaborate with cross-functional teams to integrate data analysis into operational workflows and AR strategy.
• Simplify and present data clearly to enable timely decision-making.
• Perform other duties as assigned.

Education, Experience, and/or Credential Qualifications:

• Bachelor’s degree preferred.
• Two years revenue cycle operations experience in finance, decision support, or related financial analysis background OR
• Four years revenue cycle operations experience in a similar organization in finance, decision support, or related financial analysis background.
• Experience in report generation, data collection systems, and analysis.
• Experience with SQL, Excel, Tableau, Crystal, or similar business analytics tools.
• Certification through AAHAM, AHIMA, and/or HFMA preferred.
• Certified Professional Coder preferred.

Additional Qualifications:

• Current driver’s license, acceptable driving record, and current auto insurance.
• Successful completion of background check (criminal record, driving record, abuse/neglect, and fingerprint check).
• Strong analytical, communication, and organization skills; ability to work effectively with leaders and cross-functional teams.
• Ability to complete required new hire orientation and annual training including Relias.

Physical Requirements

• Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to move objects.
• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.
• Primarily sitting with occasional walking or standing.

Keywords: revenue cycle, accounts receivable, SQL, Tableau, data analyst, EHR reporting, KPI tracking, financial analysis, AR strategy, Crystal Reports

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.