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AI Product Manager Senior Advisor – Enterprise Operating Model (EOM)

Role Summary

The AI Product Manager Senior Advisor – Enterprise Operating Model (EOM) is responsible for shaping, governing, and advancing how Artificial Intelligence capabilities are identified, prioritized, delivered, and scaled across Cigna. Operating within the Enterprise Strategy & Delivery Office (ESDO), this role serves as the product thought leader for AI within the EOM, ensuring AI initiatives are aligned to enterprise strategy, customer value, capacity, and responsible data practices.

This role partners closely with the AI Center of Excellence (AICoE), Enterprise Data Strategy, and senior business and technology leaders to bring structure, clarity, and discipline to a rapidly growing demand for AI solutions—balancing innovation with governance, feasibility, and trust.

Key Responsibilities

Enterprise AI Product Strategy

- Define and evolve how AI initiatives are ideated, evaluated, prioritized, and funded within the Enterprise Operating Model.
- Establish clear AI product value propositions that align business outcomes with enterprise strategy and capacity.
- Evaluate emerging AI technologies, market trends, and internal opportunities to guide enterprise-level investment decisions.

Demand Triage, Prioritization & Capacity Alignment

- Partner with the AI Center of Excellence (AICoE) to create and maintain a structured approach for triaging and prioritizing AI requests across the enterprise.
- Balance incoming AI demand against available skills, team capacity, delivery readiness, and risk profiles.
- Provide senior leadership with visibility into AI demand, tradeoffs, and prioritization rationale.

Responsible AI, Data Integrity & Governance

- Collaborate with Enterprise Data Strategy leadership to ensure AI solutions are built on trusted, high-quality, and compliant data.
- Ensure alignment with enterprise standards for data integrity, quality, security, and ethical AI usage.
- Embed governance mechanisms into AI workflows that support transparency, auditability, and long-term sustainability.

EOM Integration & Interoperability

- Ensure AI capabilities are fully integrated into the Enterprise Operating Model, enabling interoperability across teams, tools, and delivery frameworks.
- Partner with Strategy and Delivery Product Managers to align AI strategy with upstream planning and downstream execution.
- Help institutionalize AI-enabled ways of working across the enterprise, without creating fragmentation or duplication.

Thought Leadership & Advisory

- Serve as a trusted advisor to senior leaders on complex AI, product, and operating model decisions.
- Translate complex AI concepts into clear, actionable guidance for business and technology stakeholders.
- Provide thought leadership on how AI can responsibly accelerate value delivery, efficiency, and decision-making across the enterprise.

Leadership & Collaboration

- Works cross-functionally with executives, business leaders, technologists, data leaders, security partners, legal, and compliance teams.
- May lead or influence large, cross-enterprise initiatives without direct authority.
- Recognized internally as a go-to expert for AI product strategy and enterprise AI operating model integration.

Qualifications

Required Experience & Skills

- Strong product leadership with demonstrated experience in AI, data, platform, or complex enterprise products
- Proven ability to operate at both strategic and execution levels in large, matrixed organizations
- Strong change leadership and stakeholder management skills
- Ability to evaluate complex tradeoffs across value, risk, capacity, and feasibility
- Experience aligning product strategy to enterprise governance and operating models

Preferred Experience

- Experience working with AI/ML platforms, GenAI capabilities, or advanced analytics products
- Familiarity with enterprise data governance, data quality, and compliance practices
- Experience operating within or alongside Centers of Excellence (AI, Agile, Data, etc.)
- Background in product management, organizational transformation, or enterprise delivery models

Education & Certifications

- High School Diploma / GED required
- Bachelor’s Degree preferred
- Certifications in Product Management, AI/ML, Data, Agile, or Change Management are a plus

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 113,200 - 188,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.