Hospitality OPT Jobs in North Carolina
F-1 OPT hospitality jobs in North Carolina span a diverse industry, from Charlotte's upscale hotel corridor along South Tryon Street to Asheville's booming independent resort scene and the Outer Banks' seasonal resort operations. Major employers including Marriott, Hilton, and Omni Hotels have properties across the state, and OPT-eligible graduates in hotel management, food service, and tourism are actively recruited.
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Get Access To All JobsCULTURE:
Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.
SUMMARY
The primary purpose of this position is to create a high-end guest experience for all leisure guests focused on upselling amenities of Pinehurst, paying attention to details for each guest stay to ensure 100% accuracy of tee times, dining reservations, other amenities and guests contact information.
QUALIFICATIONS:
- Associates Degree and a minimum of one year hospitality, sales or customer service experience; or an equivalent combination of education and experience.
- Exceptional attention to detail and accuracy in a fast-paced environment.
- Strong organizational and time-management skills.
- Excellent communication skills via voice & written communication.
- Demonstrate a strong eagerness to learn new processes and seamlessly adapt to a fast-paced, dynamic work environment.
- Strong multitasking skills are required to deliver fast, high-quality responses while managing various tasks simultaneously.
KEY RESPONSIBILITIES:
- Accurately handle incoming existing reservation calls to process reservation changes and make new amenity reservations including dining, golf, spa, caddies, transportation, lawn sports, tennis, etc.
- Coordinate outbound guest experience communication via phone & email for all leisure guests 90 days & 30 days prior to arrival to request rooming lists, contact information of all guests, dining reservations, special amenity requests, promote private dinners, upselling additional tee times, golf scoring, lessons, etc.
- Accurate data entry updating rooming lists with contact information for all leisure guests 2-4 weeks prior to arrival.
- Properly code & assign tee times 2 weeks prior to arrival for all leisure guests ensuring accuracy for golf charge processing & bag tag printing.
- Communicate effectively with all resort departments regarding leisure guests special requests and reservations.
- Communicate & work closely with Reservation Sales Coordinators regarding their upcoming guest arrivals and any incomplete details or needs.
- Answer incoming spa calls from resort guests, members & locals promoting and selling the Pinehurst Spa experience.
- Become proficient with all necessary technology systems including: Versa, Agilysys Golf, Agilysys Spa, CRS, Reserve, Revinate, Teams and Microsoft Office Suite.
- Responsible for learning and thoroughly understanding all packages offered by Pinehurst to facilitate proper recommendations & coding.
- Exhibit exceptional verbal and written communication skills, along with professional telephone etiquette.
- Clearly and confidently present information and respond to questions from both guests and colleagues.
- Ensure all documentation is accurate, well-organized, and maintain a positive approach to resolving conflicts.
- Stay up to date with new products, services, and updates to provide guests with the latest and most accurate information and personal recommendations.
- Maintain a customer-centric approach with a positive attitude, handling inquiries with professionalism and empathy.
- Collaborate closely with food & beverage teams including Carolina Dining Room, 1895 Grille and Catering Sales teams for specialty dining requests & reservations.
- Communicate professionally and timely with various departments regarding leisure guests.
- Adapt to various aspects of the job, with the flexibility to handle the ever-changing nature of customer inquiries and requests.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to walk and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
CULTURE:
Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.
SUMMARY
The primary purpose of this position is to create a high-end guest experience for all leisure guests focused on upselling amenities of Pinehurst, paying attention to details for each guest stay to ensure 100% accuracy of tee times, dining reservations, other amenities and guests contact information.
QUALIFICATIONS:
- Associates Degree and a minimum of one year hospitality, sales or customer service experience; or an equivalent combination of education and experience.
- Exceptional attention to detail and accuracy in a fast-paced environment.
- Strong organizational and time-management skills.
- Excellent communication skills via voice & written communication.
- Demonstrate a strong eagerness to learn new processes and seamlessly adapt to a fast-paced, dynamic work environment.
- Strong multitasking skills are required to deliver fast, high-quality responses while managing various tasks simultaneously.
KEY RESPONSIBILITIES:
- Accurately handle incoming existing reservation calls to process reservation changes and make new amenity reservations including dining, golf, spa, caddies, transportation, lawn sports, tennis, etc.
- Coordinate outbound guest experience communication via phone & email for all leisure guests 90 days & 30 days prior to arrival to request rooming lists, contact information of all guests, dining reservations, special amenity requests, promote private dinners, upselling additional tee times, golf scoring, lessons, etc.
- Accurate data entry updating rooming lists with contact information for all leisure guests 2-4 weeks prior to arrival.
- Properly code & assign tee times 2 weeks prior to arrival for all leisure guests ensuring accuracy for golf charge processing & bag tag printing.
- Communicate effectively with all resort departments regarding leisure guests special requests and reservations.
- Communicate & work closely with Reservation Sales Coordinators regarding their upcoming guest arrivals and any incomplete details or needs.
- Answer incoming spa calls from resort guests, members & locals promoting and selling the Pinehurst Spa experience.
- Become proficient with all necessary technology systems including: Versa, Agilysys Golf, Agilysys Spa, CRS, Reserve, Revinate, Teams and Microsoft Office Suite.
- Responsible for learning and thoroughly understanding all packages offered by Pinehurst to facilitate proper recommendations & coding.
- Exhibit exceptional verbal and written communication skills, along with professional telephone etiquette.
- Clearly and confidently present information and respond to questions from both guests and colleagues.
- Ensure all documentation is accurate, well-organized, and maintain a positive approach to resolving conflicts.
- Stay up to date with new products, services, and updates to provide guests with the latest and most accurate information and personal recommendations.
- Maintain a customer-centric approach with a positive attitude, handling inquiries with professionalism and empathy.
- Collaborate closely with food & beverage teams including Carolina Dining Room, 1895 Grille and Catering Sales teams for specialty dining requests & reservations.
- Communicate professionally and timely with various departments regarding leisure guests.
- Adapt to various aspects of the job, with the flexibility to handle the ever-changing nature of customer inquiries and requests.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to walk and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.
OPT Hospitality Job Roles in North Carolina
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Search Hospitality Jobs in North CarolinaHospitality OPT Sponsorship Jobs in North Carolina: Frequently Asked Questions
Which hospitality companies sponsor F-1 OPT visas in North Carolina?
Large hotel groups with North Carolina properties, including Marriott, Hilton, Hyatt, and Omni Hotels, have established HR processes that accommodate F-1 OPT work authorization. Major resort operators in the Asheville area and convention-focused properties in Charlotte and Raleigh-Durham also hire OPT students. Sponsorship availability varies by property, role, and the size of the employer's HR department.
Which cities in North Carolina have the most hospitality F-1 OPT sponsorship jobs?
Charlotte leads in volume, driven by its convention center and dense hotel corridor serving business travelers. Raleigh and Durham follow, with steady demand tied to corporate travel and university proximity. Asheville's independent resort and food-and-beverage scene generates consistent openings, particularly in management training roles. Coastal areas like the Outer Banks and Wilmington add seasonal inventory, primarily in resort operations during peak months.
What types of hospitality roles typically qualify for F-1 OPT sponsorship?
Roles that align directly with a hospitality, tourism, or food service management degree are the strongest fit for OPT. These include front office management, food and beverage supervisor positions, event coordination, revenue management, and hotel operations. Guest service associate roles may qualify if they directly use academic training. Purely hourly or tipped positions without a management or analytical component are less likely to be considered a direct application of your degree.
How do I find hospitality F-1 OPT sponsorship jobs in North Carolina?
Migrate Mate is built specifically for international students seeking OPT-eligible roles, and filters by state, visa type, and industry so you can browse hospitality F-1 OPT jobs in North Carolina directly. Beyond the platform, target employers with multi-property operations in Charlotte, Asheville, or the Research Triangle, as larger operators are more familiar with OPT work authorization and have HR teams equipped to support the documentation process.
Are there any North Carolina-specific considerations for F-1 OPT in hospitality?
North Carolina's hospitality industry includes a strong independent restaurant and boutique hotel sector, particularly in Asheville, where smaller employers may be less familiar with OPT authorization requirements. University proximity matters here: employers near UNC-Chapel Hill, NC State, and Johnson and Wales University's Charlotte campus tend to have more experience hiring international students. OPT authorization is employer-specific, so confirm with each employer that they're prepared to complete the required employment verification before accepting an offer.