Hospitality OPT Jobs in Massachusetts
Hospitality F-1 OPT sponsorship jobs in Massachusetts are concentrated in Boston, Cambridge, and Cape Cod, where major employers like Marriott, Hilton, and Hyatt operate flagship properties alongside world-class universities that drive year-round hospitality demand. OPT-eligible students from programs in hotel management, culinary arts, and tourism find active hiring across hotels, resorts, and event venues throughout the state.
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Delaware North Boston Holdings is hiring a Guest Experience Assistant Manager to join our team at TD Garden in Boston, Massachusetts. As a Guest Experience Assistant Manager, you will be responsible for supporting in all aspects of the Guest Experience at TD Garden. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay
Minimum – Anticipated Maximum Base Salary: $56,800 - $76,700 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
- Assist in the coordination and planning of upcoming events held at TD Garden
- Directly manage day-to-day customer service channels, including phone and email, to ensure timely responses to guest inquiries received pre- and post-event
- Identify guest feedback trends and necessary solutions to better the guest experience
- Assist with the oversight, training, coaching, and culture development of event-based team members
- Partner with TD Garden, Sportservice, Boston Bruins, and Boston Celtics to continually drive both guest and team member experiences by creating memorable moments.
More about you
- Bachelor’s degree in a related field or equivalent experience
- Minimum of 3 years of direct team member supervisory experience
- Extensive customer or client relations experience; ability to drive professional relationships with key internal and external stakeholders
- Ability to work in an environment with varying lighting levels and loud music and sounds
- High proficiency with computers, including Microsoft Office Suite
Physical Requirements
- Ability to use a radio with an earpiece
- Ability to lift to 30 pounds
Who we are
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
The opportunity
Delaware North Boston Holdings is hiring a Guest Experience Assistant Manager to join our team at TD Garden in Boston, Massachusetts. As a Guest Experience Assistant Manager, you will be responsible for supporting in all aspects of the Guest Experience at TD Garden. If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay
Minimum – Anticipated Maximum Base Salary: $56,800 - $76,700 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
- Medical, dental, and vision insurance
- 401(k) with up to 4% company match
- Annual performance bonus based on level, as well as individual, company, and location performance
- Paid vacation days and holidays
- Paid parental bonding leave
- Tuition and/or professional certification reimbursement
- Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
- Assist in the coordination and planning of upcoming events held at TD Garden
- Directly manage day-to-day customer service channels, including phone and email, to ensure timely responses to guest inquiries received pre- and post-event
- Identify guest feedback trends and necessary solutions to better the guest experience
- Assist with the oversight, training, coaching, and culture development of event-based team members
- Partner with TD Garden, Sportservice, Boston Bruins, and Boston Celtics to continually drive both guest and team member experiences by creating memorable moments.
More about you
- Bachelor’s degree in a related field or equivalent experience
- Minimum of 3 years of direct team member supervisory experience
- Extensive customer or client relations experience; ability to drive professional relationships with key internal and external stakeholders
- Ability to work in an environment with varying lighting levels and loud music and sounds
- High proficiency with computers, including Microsoft Office Suite
Physical Requirements
- Ability to use a radio with an earpiece
- Ability to lift to 30 pounds
Who we are
Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
OPT Hospitality Job Roles in Massachusetts
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Search Hospitality Jobs in MassachusettsHospitality OPT Sponsorship Jobs in Massachusetts: Frequently Asked Questions
Which hospitality companies sponsor F-1 OPT visas in Massachusetts?
Large hotel brands with a significant Massachusetts presence, including Marriott, Hilton, Hyatt, and InterContinental, have historically hired F-1 OPT workers in hospitality roles. Boston-based properties near the Seaport District and Back Bay tend to have the most consistent OPT hiring activity. Independent luxury hotels, resort operators on Cape Cod, and major conference centers affiliated with universities also appear in OPT sponsorship hiring patterns.
Which cities in Massachusetts have the most hospitality F-1 OPT sponsorship jobs?
Boston accounts for the largest share of hospitality OPT sponsorship opportunities in Massachusetts, driven by its dense concentration of hotels, convention venues, and restaurant groups serving a large student and business traveler population. Cambridge sees demand tied to Harvard and MIT-area hospitality. Worcester, Springfield, and Cape Cod communities like Barnstable and Falmouth offer additional openings, particularly during peak summer and fall tourism seasons.
What types of hospitality roles typically qualify for F-1 OPT sponsorship?
F-1 OPT allows students to work in roles directly related to their field of study. In hospitality, qualifying positions commonly include hotel operations management, food and beverage management, event coordination, front office supervision, and revenue management. Roles in culinary arts, hospitality marketing, and tourism development may also qualify depending on the student's program. The position must relate to the degree field, not simply fall within the broader hospitality industry.
How do I find hospitality F-1 OPT sponsorship jobs in Massachusetts?
Migrate Mate lists hospitality jobs in Massachusetts where employers are open to F-1 OPT candidates, letting you filter specifically by visa type and state rather than sorting through listings that may not be relevant to your status. Given that OPT authorization is time-sensitive, using a platform built around visa sponsorship helps narrow your search to employers already familiar with the OPT process in the Massachusetts hospitality market.
Are there any state-specific considerations for F-1 OPT in Massachusetts hospitality?
Massachusetts has no state-level visa sponsorship rules, but its hospitality industry is heavily influenced by the academic calendar. Demand spikes during university move-in periods, graduation season, and major Boston events like the Boston Marathon. Students on STEM OPT extensions from hospitality-adjacent programs such as hospitality technology or data analytics may find additional time flexibility helpful when targeting full-time employer-sponsored positions. Confirm your OPT authorization dates align with a role's start date before accepting any offer.