Patient Service Coordinator Visa Sponsorship Jobs in Ohio
Ohio's large hospital networks and integrated health systems, including Cleveland Clinic, OhioHealth, and University Hospitals, regularly hire patient service coordinators across Columbus, Cleveland, and Cincinnati. International candidates with healthcare administration backgrounds will find consistent demand in this state, where visa sponsorship opportunities exist across both academic medical centers and regional community hospitals.
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Get Access To All JobsCompany Description
At EVERSANA®, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION
The Patient Services Coordinator is the first line of contact for all patient programs. They provide an exceptional patient experience through telephonic service, triaging documentation provided to appropriate parties and initiating patient setup. The CSR acts as secondary support for the care teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Our employees are tasked with delivering excellent business results through the efforts of their teams.
These results are achieved by:
- Manage all faxes which includes uploading to patient database and assigning to the correct Care Team member
- Place outgoing and receive inbound telephone calls as necessary and route appropriately; if able resolve patient issue without further escalation
- Maintain the confidentiality and integrity of protected health information; follows HIPPA security policies and procedures.
- All other duties as assigned
Qualifications
EXPECTATIONS OF THE JOB
- First point of contact to triage inbound phone calls
- Complete data entry tasks; enter and set up new patients in database
- Compile new patient packets and mail out in a timely manner
- Complete clerical duties including but not limited to photocopying, faxing, mailing and filing
- Special project support as necessary
- Assign follow ups to the appropriate team members
- Acts as a backup to the receptionist
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform the expectations listed above.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- High School Diploma or GED and 1 year experience
- Administrative experience including experience using computer based applications (e.g. Microsoft
- Word, Excel and PowerPoint)
- Strong communication, problem solving, and customer service skills
- Ability to adapt and successfully handle unexpected situations
- Ability to obtain registration Missouri Pharmacy Technician registration
PREFERRED QUALIFICATIONS:
- Customer Service, phone and clerical experience
PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
This is a largely sedentary role. While performing the essential functions of this job the employee is regularly required to stand and/or sit for long period of time (up to 90%). Additionally they are regularly required to talk or hear, type and engage in repetitive motion, reach and grab; occasionally required to lift and/or move up to 25 pounds. The employee is intermittently required to stoop or crouch; push or pull; or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This role requires mental alertness. The employee must regularly communicate both verbally and written; concentrate on tasks; and remember and observe details. The employee must frequently adjust to changes; handle stress and emotions; and think analytically. This job operates in a professional office environment. This role routinely uses standard office equipment. The noise level in the work environment is usually moderate, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.
Company Description
At EVERSANA®, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION
The Patient Services Coordinator is the first line of contact for all patient programs. They provide an exceptional patient experience through telephonic service, triaging documentation provided to appropriate parties and initiating patient setup. The CSR acts as secondary support for the care teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Our employees are tasked with delivering excellent business results through the efforts of their teams.
These results are achieved by:
- Manage all faxes which includes uploading to patient database and assigning to the correct Care Team member
- Place outgoing and receive inbound telephone calls as necessary and route appropriately; if able resolve patient issue without further escalation
- Maintain the confidentiality and integrity of protected health information; follows HIPPA security policies and procedures.
- All other duties as assigned
Qualifications
EXPECTATIONS OF THE JOB
- First point of contact to triage inbound phone calls
- Complete data entry tasks; enter and set up new patients in database
- Compile new patient packets and mail out in a timely manner
- Complete clerical duties including but not limited to photocopying, faxing, mailing and filing
- Special project support as necessary
- Assign follow ups to the appropriate team members
- Acts as a backup to the receptionist
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform the expectations listed above.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- High School Diploma or GED and 1 year experience
- Administrative experience including experience using computer based applications (e.g. Microsoft
- Word, Excel and PowerPoint)
- Strong communication, problem solving, and customer service skills
- Ability to adapt and successfully handle unexpected situations
- Ability to obtain registration Missouri Pharmacy Technician registration
PREFERRED QUALIFICATIONS:
- Customer Service, phone and clerical experience
PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
This is a largely sedentary role. While performing the essential functions of this job the employee is regularly required to stand and/or sit for long period of time (up to 90%). Additionally they are regularly required to talk or hear, type and engage in repetitive motion, reach and grab; occasionally required to lift and/or move up to 25 pounds. The employee is intermittently required to stoop or crouch; push or pull; or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
This role requires mental alertness. The employee must regularly communicate both verbally and written; concentrate on tasks; and remember and observe details. The employee must frequently adjust to changes; handle stress and emotions; and think analytically. This job operates in a professional office environment. This role routinely uses standard office equipment. The noise level in the work environment is usually moderate, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.
Patient Service Coordinator Job Roles in Ohio
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Search Patient Service Coordinator Jobs in OhioPatient Service Coordinator Jobs in Ohio: Frequently Asked Questions
Which companies sponsor visas for patient service coordinators in Ohio?
Ohio's largest healthcare employers, including Cleveland Clinic, OhioHealth, University Hospitals, Nationwide Children's Hospital, and TriHealth, have sponsored foreign workers for patient-facing administrative roles. Academic medical centers affiliated with Ohio State University and Case Western Reserve University also have established HR infrastructure for navigating sponsorship, making them more likely to consider international candidates than smaller private practices.
Which visa types are most common for patient service coordinator roles in Ohio?
Patient service coordinator roles typically require a bachelor's degree in health administration, business, or a related field, which can support H-1B visa specialty occupation classification, though approval depends on how the employer defines the position's degree requirements. TN visa status is available to Canadian and Mexican nationals if the role qualifies under an eligible USMCA category. Some candidates already holding EAD or OPT work authorization also fill these positions without requiring employer-sponsored petitions.
Which cities in Ohio have the most patient service coordinator sponsorship jobs?
Columbus, Cleveland, and Cincinnati account for the highest concentration of patient service coordinator openings in Ohio. Columbus benefits from OhioHealth and Nationwide Children's Hospital's large footprint, Cleveland is anchored by Cleveland Clinic and University Hospitals, and Cincinnati hosts TriHealth and UC Health. Smaller markets like Dayton and Toledo have regional hospital systems that hire for these roles but with less frequency.
How to find patient service coordinator visa sponsorship jobs in Ohio?
Migrate Mate filters job listings specifically by visa sponsorship availability, making it straightforward to find patient service coordinator roles in Ohio without sorting through positions that don't support international candidates. You can search by state and role type to see which Ohio employers are actively hiring and have indicated willingness to sponsor. This saves significant time compared to reviewing general job postings that rarely disclose sponsorship upfront.
Are there any Ohio-specific considerations for international patient service coordinators?
Ohio's high density of academic medical centers creates stronger sponsorship pipelines than many other states, as these institutions often have dedicated immigration counsel and experience filing H-1B petitions. However, patient service coordinator roles can face scrutiny during H-1B adjudication because USCIS evaluates whether the position genuinely requires a specialty degree. Candidates whose credentials align closely with healthcare administration or clinical informatics programs tend to have stronger petition foundations.
What is the prevailing wage for sponsored patient service coordinator jobs in Ohio?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.